System not receiving "Adequate Power"

Update I joined the Razer Synapse beta for the newer version of Synapse in development and while after install it says that the Razer Blade 18 is still in development for use with the beta. I am getting vastly better results when running a benchmark test than with ordinary synapse 3 installed.

If anyone wants to try it out and confirm if it’s better you can request access to the beta here:

https://insider.razer.com/groups/the-razer-synapse-beta-53

Let's hope they aren't lying and when

After a lengthy back and forth with support I’ve been told that a fix will come in a future update of Synapse.

edit I thought I had it resolved. But it started occuring again.

Yea this is getting really old.  Been fighting this since the update.

Also as people have mentioned wattage of the charger the Razer Blade 18 uses a 330 watt charger and I’m still experiencing the issue.

Yup, I’ve contacted support again first and raised a new case. 

@mdp1234 as much as it sucks I would use that warranty to get it fixed and wait for them to figure it out or if u can return it. See if theirs another gaming laptop as up to spec as this razer 18

I’m also having the same issue on a Razer Blade 18. Today when I launched Razer Synapse it seemed to very briefly for a split second work but as soon as I went to use the performance settings the issue showed up again immediately. I’ve tried restarting the machine, updating drivers, everything. Support kept passing me to new support agents asking for the same initial info over and over again. This is my first Razer laptop its specs looked like they beat everything else on the market on paper but in reality...Got to say I’m not impressed. 

So did you buy a 280 watt and it fixed the issue if so where did you purchase can't find a link. 

@Razer.Speedcr0ss  @Razer Admin I don’t understand why you or any razer support has bothered to comment on this if I am being honest I see countless threads of users who are having the same issue across multiple laptop platforms and you guys have done nothing to update the userbase or anything. This is not just a one off problem. Don’t get me wrong I enjoy your laptop’s but I don’t enjoy nore does anyone else llike paying over close to 6 grand just for my “gaming” laptop to play games like a 200$ tablet, As countless users have said the gpu will not pull more than 40 watts , we also are not able to enable any gaming modes at all because it keeps saying “system not receiving adequate power” yet having orginial power supply’s , third party and replacements this makes gaming impossible and the money we spent worthless. I have seen countless posts , replies and comments about this. It is also happening to me as well. You say open a support ticket or PM you to contact support yet once we do contact support we get nothing to get ignored our tickets or cases closed or “We will release that in a further update” yet its been almost a year. I find this extremely upsetting and outright disrespectful. Do better razer or at least anknowlege us. Please help US.

they are working on a fix

I can confirm this. I have 230W supply with my Blade 17 2022 and same issue for months now. Before that it was another Synapse issue with constantly eating resources, making the laptop unusable for longer sessions. For such a premium you’d think you’d at least have basic use of the laptop with the advertised performance.  I’m not sure I will ever get a Razer again, probably first and last.

If they don’t do QA on their software releases with recent (not even old) hardware, that’s just bad cost cutting. And if they do it but miss such major issues, that’s even worse incompetence I’d rather not deal with.

Same issue using the Razer power adapter it came with. 

I might have to do the same thing just to sell it off… F’ing INSANE

I just bought 280W charger and issue gone. End of story. Razer

Still ZERO resolution from Razer 

Oh wow, such a news. Well, I don't mind of razer would send everybody the 280W brick. 

Another update came 20230731. Still didn’t fix my Blade 17 2022.
 

 

So after reading through all the messages I have from Razer support what appears to be happening is that the logic behind Synapse performance modes is checking the hardware and those of us that have “230W” power bricks are being handicapped. Since ALL the new Razer Blades come equipped with 280W & 330W power adapters the logic has those listed as the adapters required for the “Performance” modes.

Essentially this is what Apple did as planned obsolescence years ago with there iPhone battery's and lost a multi million dollar class action suit. As of now myself and a few others have sent this info to Linus Tech Tips & Gamers Nexus to do a story on this because it affects anyone who purchased a Razer Blade with a 230W power brick.

Another update came 20230731. Still didn’t fix my Blade 17 2022.
 

 Been over that several times, and Razer knows the issue (See screenshot above) it’s something that was caused by the Razer software they just haven't prioritized a fix for it, so me and a multiple others are running laptops with NO functional GPU.

I would advice you to check your power profile settings in Windows. Sometimes, incorrect power settings can limit the laptop's performance. Make sure the laptop is set to "High Performance" mode. To do this, right-click on the battery icon in the system tray, select "Power Options," and then choose "High Performance."

At this point all I can say is that I will not be purchasing another Razer device ever again. This was my 10th Razer branded laptop and the issues over the years have progressed exponentially with hardware and software failures. No with this one being a complete software / BIOS failure and a $3000+ PC that is essentially  a paperweight at this point I AM DONE. This is the type of failure that results in mass litigation & class action suits (Apple for example). Over a month with no fix, for a software update they released… F’ing REALLY?

Hmm I was wondering this.  I have my grand children visiting and not time to do full performance checks or game but there was an update this past week put our from razer and the message went away and in synapse I now show gaming mode.  Makes me smile to see that but I was wondering if it was a fix or just cover up to make the message go away.  I”ll run some tests in a couple weeks when I don’t have 4 children hanging out with me.  My grand children are all pretty happy with my new gaming desktop though. So it does let me set gaming again and I will take the time to measure other ratings.  The PC Benchmarks measure okay as expected.  I’m not a fan of the benchmark program as it skews results averages at times.