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The New Razer Synapse | Razer Chroma App Open Beta

  • 285 Threads
  • 623 Replies

Welcome to the Razer Synapse Beta

Thank You For Being a Beta Tester

Beta Testers! We want to extend a heartfelt thank you to all of you for your amazing contributions to make Synapse 4 better! Your dedication, insightful feedback, and tireless efforts have been instrumental in helping us identify bugs, enhance features, and improve the overall user experience. Whether it was through testing new updates, providing detailed reports, or simply sharing your thoughts, every bit of your input has made a significant impact. With over 1.2 million beta testers in 10 languages, spanning over 100+ countries and over 10,000 reports and many thousdands of bugs squashed, your efforts have made Synapse 4 better than ever. THE BEST OF THE BETA! As a special THANK YOU, we’ve chosen the best of the best of the beta testers to receive a Black Widow V4 Pro 75% in the following categories: “Most Bugs Reported” - NabuEQ2 “Most Active Tester on Razer Insider” - FiszPL “Best Feedback” - OLRezliable “Best Suggestion for Improvement” - classicSatinSheenGold668 Along with six randomly chosen beta testers from the Razer Insider Synapse Beta Forum. UnfairModeSmexhyymini2109scaddudeCeisthLitttle_fish Congratulations to all the winners, we’ll be reaching out in the next few days for more details. Thank you once again for being an essential part of our journey. Visit the Razer Synapse 4 forums Visit the Razer Synapse 4 official page

Terepin
TerepinInsider
Razer is now hiding the existence of Synapse 3

If you go to Razer website to download software, you will only see Synapse 4. The previous version is still there, but you have to open Synapse 4 page, scroll to the bottom and there click on Synapse 3. I wouldn’t mind this change if it wasn’t for the fact that Synapse is still broken mess that needs more fixing than my non-existent love life.

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Horog
HorogInsider Mini
New Synapse - support for Philips Hue

Will the New Razer Synapse support Philips Hue?

82917
Horog
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guigui127127Insider Mini
Bug report: ARGB Controller resets in the New Synapse and Chroma app at every restart

Just wanted to report a bug with the integration of the Razer ARGB Controller in the New Synapse and Chroma app. Since I bought the controller, the LED auto detection has not been working properly with my Deepcool FC120 for some reason. I always had to do multiple refresh for it to detect something. In the old app, Once it got detected, I only had to disable the LED auto detection and set a number manually and I had no trouble setting the effect I wanted in Synapse. Now, With the new app, I have to redo the LED detection every time I restart my computer for the controller to detect anything. Furthermore, when I head to the Chroma app, changing the effect on the detected LEDs is very frustrating and works 1 of 10 times for some reasons. Some times, the LEDs just does not appear in Chroma Studio or, if they are detected, it does not change when I set a different effect.

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LiquidShadowFoxInsider Mini
When will new razer seiren v3 chroma be added to beta?

Just bought it today but realized it’s not currently supported in the beta D: so I can’t make any adjustments to the gain.

2937
16101993
battle_brother
battle_brotherInsider Mini
Leviathan V2 Chroma settings do not apply, not appearing in Chroma Studio

Title pretty much says it, my Leviathan V2 does not change lighting based on changes made in the new Synapse, and does not appear at all in the new Razer Chroma Beta. Everything else appears to be working normally.

2628
Kosmic
Cthugha76
Cthugha76Insider Mini
Chroma RGB not working correctly

After updating to the v4 beta my Chroma RGB lights are no longer working correctly. The devices are not in sync after starting up the PC, and after turning the displays off (locking the PC) the lights don’t turn off like they used to do with Synapse 3. Both Synapse and Chroma apps installed. I’ve synced the lighting effect but that didn’t help. Chroma RGB devices in my setup: BlackWidow Elite, Naga Trinity, Nommo Chroma, Core X Chroma (all supported by the V4 beta) The Chroma RGB integration with Nanoleaf also seems to be broken.

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RyanHCY
RyanHCY
There's something wrong between Cortex Synapse 4/Chroma Beta

Hi, I am using Blade 14 2022 (6900HX + 3080 TI) I installed Synapse 4 (4.0.86.2409261133) and Chroma Beta (4.0.63.2409260543) yesterday. I noticed that after the installation, my Blade 14 become very hot (around 60 degree Celsius / 140 Fahrenheit). The CPU runs around 10-12W idling. After some searching, I found out that Close Cortex completely can solve the problem. CPU runs around 53 degree Celsius / 113 Fahrenheit, 8-9W after open 3 edge tab, Apple Music, Synapse and Chroma. Close Chroma and Synapse to background can lower to 45 degree Celsius / 113 Fahrenheit and 7W. Also, in task manager, CPU usage before close Cortex is around 10-15%. After is below 10%. I have tested for three times and reboot every time. After open Cortex, Temperature, CPU wattage and usage become same as what i just said. Cortex is the newest non Beta version. I use Core Temp to check the CPU wattage and temperature. Anyone has the same problem? How to solve this problem?

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Razer.sushi.boi
castImperialBluetech392
castImperialBluetech392Insider Mini
Synapse 4 razer basilisk v3 kei bind not work

Hello, I have a problem on the mouse that I set a key bind in synapse (for example button “a”)but when I press the mouse button it totally not work , same as mouse key or macros, It doesn’t work , the weird thing is if I press switch scroll mode in synapse it do respond, already try reinstall synapse,

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castImperialBluetech392
DASBEAN
DASBEANInsider Mini
Missing Hue from Synapse beta

Hey all, in the new Synapse under Devices & Modules - I don’t have an option for Hue, and I see no place to install it. What am I missing? Thanks

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ahlin941
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OrigSleuthInsider Mini
Sync Conflict is not resolved.

I keep getting a sync conflict, that is not resolved. The local setting is no longer being saved to the cloud. This can cause problems should I reinstall, or switch to the cloud back-up.

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cc4feInsider Mini
BlackwidowElite's media key rgb is not working properly in synapse beta(chroma beta)

I recently installed Synapse Beta while looking for an alternative to the unstable Synapse 3. It's really nice because there are no issues that I had with Synapse 3. However, there is a slight RGB issue.Everything seems to work fine, but some of the LEDs on the media keys of the BlackWidowElite do not work. All LEDs light up normally on Synapse 3. It seems that some of the LEDs on the BlackWidowElite were not allocated in Synapse Beta.

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OweblowInsider Mini
Strange bugs

I like the new Razer Synapse (wow, Razer finally knows how to code decent software!) however: there seems to be a few bugs with it. Randomly, at certain log-ons: Razer Chroma’s lighting on my keyboard (and only on my keyboard) is frozen or is using the default lighting, it takes restarting for it to work again. I never had this issue with Synapse 3. If you put your PC in sleep mode, the keyboard’s lighting isn’t even on when you wake up your PC from sleep mode.

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Wolfgangdang
WolfgangdangInsider Mini
Razer Synapse Beta - No Strider Chroma Detection / Kraken V3 Pro stuck downloading / Razer Axon Support

Recently opted into the Razer Synapse Beta for the proposed faster speed. The majority of my peripherals were detected and work as designed. The new software also detected my second mouse dock pro so that’s been useful to free up ports for dongles. Have the issues below. 1.Razer Strider Chroma - Never detected by the software 2.Razer Kraken V3 Pro - Detected but in a perpetual state of “Detecting Device”. To be detected does the headset need to be plugged in via USB-C or turned on and connected through the dongle? 3.Is there no support for Razer Axon to control the RGB currently?

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Wolfgangdang
A
AlteredDeathXInsider Mini
CPU Usage

First time using S4 beta. doing nothing getting about ~40% CPU usage. (5900x) Seems like a excessive amount of things? why so many items. i saw many complaints of the same issues with S3 as well. is S4 not going to be any better? surely it should not take 30%+ cpu usage to run RGB… isnt the profiles and macros etc saved to the devices? i only have 2 mice and a bungee and dongle. during installation and first set ups etc, i was getting 90% + CPU usage and it wasnt stopping, i had to restart PC to make it stop

9094
Jinn_J
D
deney2Insider Mini
“When I connect the Razer BlackShark V2 Pro White Edition wireless esports headset to the computer with a dongle, it appears in the Synapse software, but when I connect it via Bluetooth, why doesn’t it show up in this software?”

connect the Razer BlackShark V2 Pro White Edition wireless esports headset to the computer with a dongle, it appears in the Synapse software, but when I connect it via Bluetooth, why doesn’t it show up in this software?”

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clubautoVividGamboge530
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emeraldkitten522Insider Mini
When I have synapse 4 open on two accounts at once, keys double type. Help?

Hello! I like to separate my gaming from other activities by using two windows accounts on the same laptop. As a result, I need to have razer synapse open on both accounts to have razer hardware function properly. With synapse 3, my experience was that having these two instances of synapse logged in with the same account caused issues, so I have it open with two different accounts on two different windows accounts. I just switched to synapse 4, and now whenever I have both accounts logged in and with synapse open, all inputs (keyboard and mouse both) happen twice. Exiting one of the instances of synapse solves this issue, but that’s far too tedious to do every time. Is there a solution to this?

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Falcover
FalcoverInsider Mini
not connecting to app

Razer Hammerhead true wireless pro not connecting to app

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havok19112001
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OrigSleuthInsider Mini
Sync conflict text is inconsistant

The text in the Sync Conflict is not consistent with the selection. The selection is which do you want to keep? Options include: Local setting - this will overwrite your LOCAL setting (Should be cloud) Cloud setting - this will overwrite your CLOUD setting (should be local)

251
Lakonian
FiszPL
Vanguard
FiszPLVANGUARD
[Synapse] Blackshark V2 Pro (2020) few bugs, most settings not working

Synapse ver: 4.0.86.109 (Razer Central: 4.0.33.44) Headset: Blackshark V2 Pro 2020 model When opening Blackshark V2 Pro 2020 settings in the new Synapse it throws notification “Default output device” - Set “Razer Blackshark V2 Pro” as the default output device to configure its audio settings on Razer Synapse. When I click “Set as Default” and go to the Mic option it throws the same notification but this time for “Default input device” - accept it, back to the Sound tab - and notification for Default output device … so on and on… Also THX Spatial Audio is NOT WORKING completely. The same for EQ (no matter what I’ve set in EQ - there’s no effect. Video below: Sound tab → Volume section - there’s a green “UNDEFINED” thingy above volume bar: And a small cosmetic issue, since nice manual has been added to the THX Spatial audio like this one below: But it’s outdated, since there’s no Stereo / THX Spatial Audio switch in the new version of Synapse. Now it’s THX STEREO and THX Spatial Audio:

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S
O
OrigSleuthInsider Mini
Every system restart the audio output device is set to the Nari instead of the default

Every time I turn the computer on, new Synapse changes the default output (Speakers) to the headset Nari. I have checked the defaults before Synapse starts, and the default is set correctly. Synapse changes the defaults, without any means of disabling this “function”. As it is unintended, it is a bug and should be corrected.

641
Terepin
WindsorTanurbanhome558
WindsorTanurbanhome558Insider Mini
Tartarus Pro thumbpad function is displayed as 'bottom right' and does not work at all

v 4.0.86.4

170
WindsorTanurbanhome558
webobur
weboburInsider Mini
Asrock Taichi Razer Edition MOBOs

Hi everyone, Is there any plans for asrock taichi razer edition motherboards for the new beta version? Thanks.

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R
UnfairMode
UnfairModeInsider
No macros are working in The New Razer Synapse Beta

To test the New Synapse Beta I've created a new macro and I'd assigned it to my Razer Naga Trinity, it saves but does nothing. I've tried to link them in my Razer Huntsman and the same occurred. I've tried the basic key macros and the mouse movements macro. None of them worked. When I press the assigned key, it does nothing. Neither the default function nor the saved macro. I've tried assigning macros both ways: On the device's module, and after that on the Macro Module. I've already sent this issue plus the log file with the feedback tool in the New Synapse.

2804
Aviation710
zonePlumpPurplesmart240
zonePlumpPurplesmart240Insider Mini
Razer Blade 16 (2024) New Synapse

Would any admin be able to help me out with the New Razer Synapse? I have a Razer Blade 16 (2024) and saw that the Blade 16 is on the supported list. However, it does not show up as a device when installing the software. Do I need to install drivers or anything to get this working?

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Emmnot17
T
tolgacengiz74Insider Mini
wolverline v2 pro data cablo

Hello razer. The charging cable of my wolverline v2 pro console, which I love to use, is tearing. It has been 1 year and 11 months since I bought the product and I bought it with a very high price in Turkish conditions. I was very sad that the Şarz cable was torn like this. Can you send me a new cable? I will share my contact address if you can help, sir.

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T

About this group

Welcome to the Open Beta for the New Razer Synapse | Razer Chroma App!

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