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2220 Threads
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Kain-Reaver
posted in Razer Synapse 3
Synapse 3 False Model Recognition

Yesterday i have plugged in my new mouse, the Razer Deathadder Essential, BLACK Edition. Then i have installed Synapse. But the Software recognized the BLACK Edition as the WHITE Edition. Why is that? What can i do?

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Razer.Speedcr0ss
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gabgab017
posted in Razer Chroma RGB
Razer core x Chroma trouble. pls help

Just bought a used Chroma and I wanted to see it up with my MacBook Pro and eventually install bootcamp I cannot get it to work. I don't know if I'm doing something wrong or the thing is broken. Can you guys pass help me to find it out somehow? I connected it with the MacBook usb type c charger, also added an external monitor via HDMI and followed the steps that the YouTubers did, but no nice fancy RGB led lights light up. I think I can hear a little noise from the PSU from inside the chassis but it is very very quiet. I don't know if it is the psu not working or it is just so quiet. it charges my MacBook Pro though. Im trying to use it with an old AMD card (R9 270X) which supposed to be compatible with the system. PLEASSE HELP!! Thank YOU!!

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-Mr.Nobody-
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JCM4469
posted in Razer Synapse 3
how to change synapse 3.0 settings so you can change the window size

so i cant change the window size or scaling on windows 11 with synapse 3.0 this is not new I'm come to accept it but the more annoying thing is that now whatever scene synapse opens on if I try to move it across to another screen the app crashes not sure what has caused this as both my razer central, razer synapse, and intel and Nvidia graphics card have required updates in the last week, display settings intel graphics controller

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aeroRichMaroon536
posted in Razer Synapse 3
Installation of synapse fails on WIndows 11

I'm using Windows 11 and a Huntsman analog mini kb. I can't install Synapse software though. Installation hangs at ca 36% when installing only Razer Synapse and skipping Cortex. The installations times out after a minute or so with the error message: 16449937295FFXHFSKRzGMS_Setup_V2.0.160.96.exe Installation failed with error code: -1 The actual error is more likely whats in the event log: Faulting application name: InstallUtil.exe, version: 4.8.4161.0, time stamp: 0x5e5e970c Faulting module name: clr.dll, version: 4.8.4515.0, time stamp: 0x624cf48c Exception code: 0xc00000fd Fault offset: 0x004c301a Faulting process id: 0x486c Faulting application start time: 0x01d89adc9e4fe58e Faulting application path: C:\\windows\\Microsoft.NET\\Framework\\v4.0.30319\\InstallUtil.exe Faulting module path: C:\\Windows\\Microsoft.NET\\Framework\\v4.0.30319\\clr.dll Report Id: 8b97bcc2-fe86-4c13-b7a1-9ce9c163e3bd Faulting package full name: Faulting package-relative application ID: Relevant log entrie

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Razer.Speedcr0ss
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hitspotOrangeSoda333
posted in Razer Synapse 3
Basilisk X Hyperspeed, Synapse'de gözükmüyor.

Bir Razer Basilisk X Hyperspeed fare aldım, ancak farem Razer Synapse'de görünmüyor. Resmi olarak dolandırıcılık, paramı verdim, hizmetinizi görmek istiyorum. RAZER BU DURUMA BİR ÇÖZÜM BULUN! English: I bought a Razer Basilisk X Hyperspeed mouse, but my mouse is not showing up in Razer Synapse. Officially fraud, I gave my money, I want to see your service. RAZER FIND A SOLUTION TO THIS SITUATION!

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FiszPL
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Zyvua
posted in Razer Synapse 3
Synapse 3 doesnt work

I bought Razer Basilisk v2.The application was downloaded and installed. No matter how hard I try, the app won't open. I deleted and reinstalled. I removed all files and reinstalled. It still didn't. Everything I wrote is valid in synapse 2. I have not encountered such a ridiculous event so far and I have been dealing with it for almost 2 hours. I'm bad enough to watch solution videos on youtube. I expected better software from the big razer company.

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Razer.Zionzedd
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FuatKamissInsider Mini
posted in Razer Synapse 3
Diablo İmmortal PC integration razer synapse

like diablo 3 please support green team!!

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freshtoolsNewCar521
posted in Razer Synapse 3
Space key who lights up but doesn't work

I've had the razer blackwidow keyboard for like 1 year now and months ago my rabbit spilled water on my keyboard and all keys still light up and work except for one!! the space bar hasn't been working (still lights up tho idk why) is it forever gone?!??!

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FiszPL
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CITRINEdailyPlatinum777
posted in Razer Synapse 3
Synapse not detecting balckshark v2 + sound card

I am sure there is no hardware issue as it works just fine on my other pc (windows 10) but it is unable to detect the headset on this one (windows 11). I have tried everything, reinstalled multiple times, followed the official troubleshooting guide, etc to no avail. Facing such issues in a not so cheap product is plain shameful.

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FiszPL
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m1k3mac
posted in Razer Synapse 3
BlackShark V2 Pro Synapse Suggestion

Hey Razer Dev's. I hope you get to see this. I have a suggestion which imo might be useful and perhaps also quick-ish to implement. When you power on the wireless headset can synapse display a short toast notification showing if THX is on and what mode its on (game, movie, custom etc). Thanks guys for the great products. Will continue to support Razer!

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MurbiesWalto
posted in Razer Chroma RGB
Razer Chroma Visualiser / Connect not working

I've contacted support and they gave me the classic restart, reinstall, re-enable runaround which did not help in the slightest. Basically, when I first got my razer gear, my keyboard, mouse, mat, speakers, headset all recognised I was playing Genshin Impact or Fortnite and would have their own premade profiles by either razer or the companies, however recently I've noticed that it doesn't work anymore. For example: using an anemo (wind) character in the game is supposed to make your keyboard and mouse a teal / blue green color to represent the character element and have light up effects for abilities etc. However this hasn't been working and I've tried everything in the Razer Synapse app, I've removed my profiles, tried to add the game to the profiles, removed it again, disabled and enabled Razer Chroma effects in the Chroma Connect section, Visualizer etc and nothing works. Anyone out there with the same issues, or did anyone have the same issues ome glz before and fixed it for thems

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Myoshi_San
posted in Razer Synapse 3
Synapse doesnt remember my profile setting

Hi everyone, Synapse starts up with windows, but almost every time doesnt remember my profile and create own. I have to remove that randomly create profile to use my "own default". Does anyone have same issue?

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Razer.Speedcr0ss
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1004-A
posted in Razer Synapse 3
Need help with macro setting (Can any dev pls help too thks)

I do not know if dev knows how left click works, but currently if u save a left click macro it will be consisted of "Left click down" follow by a "Left click up" and if u bind this to ur left click, it can either only play once, or toggle etc, the usual option. But how left click work is... U click u hold = left click down, u release = left click up.. I want to make a macro that will not affect left click but add onto left click. So.. When I hold left click, macro plays.. Left click down.... (Only left click up when I release left click) + mb4 down, 0.01ms mb4 up. Have anyone figure out about doing this yet? Or still not possible like lets say even in 20 years? Cause I believe this is a very common topic as I've google it and almost everything leads to no avail..

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DevinPomsilina
posted in Razer Chroma RGB
Razer Chroma integration not working correctly

I was able to link Vivaldi to Synapse, and I'm quite sure it should work since the keyboard and mouse changed color. But I'm stuck at WHITE. No matter what website I go, color is stuck at white. Anybody encountered this and has a fix? Please help!

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EphrealInsider Mini
posted in Razer Synapse 3
Razer software fails again.

Why is it that every time I have something that does not work correctly or not at all, it all leads back to Razer software? Now It's my WesterDigital Dashboard that cannot load because Chroma studio attaches itself to my NVM drives for some odd reason. So now how do I tell chroma studio to not attach itself to my drive? Since I have never given it permission to ever do so in the first place. So I expect that there is a way to tell the application what to attach to and what not to attach to.

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Razer.Speedcr0ss
johnnyblu84
johnnyblu84Insider
posted in Razer Synapse 3
Lights blink/disconnect

About five days ago my lights all started acting strange, random blinking/disconnects then they would come back on except for the Lian LI 011 Dynamic Case bottom lights, I would have to power down my pc to get them to come on. I checked the power supply and it is good, I tested different surge protectors and it still happens, and the temps on my cpu is only 50 and gpu is 60 on heavy load. I tried to recreate the issue so I could get a log file to send, but it happens so fast I am not sure if it work. Any thoughts or suggestions would be most appreciated, Thank you

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-Mr.Nobody-
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CarlosCarrancom
posted in Razer Synapse 3
uninstalling Razer Synapse

If you ever have an issue with a Razer system uninstall Razer Synapse. You have no idea how many issues I've solved by uninstalling Synapse. Sometimes when you have some sort of issue the first idea will be to do a hard reset, and when the issue persists you'll assume it's a harware issue and get ready to send it in. The only problem is that Synapse is always installed by default, even on hard resets and is usually the cause of most of your issues. I have no idea what the Synapse devs are doing over at Razer. Literal non-stop problems. TL;DR uninstall Razer Synapse if you have an issue with a Razer System.

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Arkttic
posted in Razer Synapse 3
Blade battery/plug problem

Hello. I have a 2019 Razer balde 15 rtx2070 max-q. A few days ago it would start to flicker during game play. Only when playing heavy games it would start to switch between the battery and plug. The screen would dim and the fps would drop in half sometimes lower.Like a constant flicker up and down ,plug and then battery. I did a hard reset and reinstalled windows from scratch on the hard drive. Reinstalled all the drivers and updates. Then it appeared to be be fixed, I played halo infinite for hours until 2am last night. The game runs at around 90-115 fps, some drops but normal. Sadly this morning the razer started to flicker again, same battery plug problem. Any ideas and solutions would be helpful

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Razer.Speedcr0ss
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everCanaryload597
posted in Razer Synapse 3
PLEASE update Synapse 3.7 with Offline Mode !

after the automatic update each and every time i need to log on manually - Annoying - Intrusive - poor software PLEASE add an Offline mode asap, thank you Razer

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jablona007
posted in Razer Synapse 3
New Synapse 3 update delayed?

Hello! Since I have an issue, support finally informed me that a new Synapse 3 version is "just" released (3.7.0615.061411). Anyway, even if I reinstall the software, I still get the older version (3.7.531.52416). Update checker also does not see the new version available. Does anyone already have it? Regards!

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MicHaeL_MonStaR
MicHaeL_MonStaRInsider Mini
posted in Razer Synapse 3
Installer Doesn't Remove Old Files

I was just doing some drive-maintenance on my PC, checking what made my primary drive so full, and one of the major culprits is a folder of Razer installation-files (in 'C:\\Windows\\Installer\\Razer\\Installer') that simply were never disposed of after use. I've included a screenshot of the files, and there are over 160 files worth over 5.7GB of data dating back to late 2019, which is when I installed Razer-software for the first time. - I've also found people claiming they had over 10GB just sitting on their drive. It's not even the actual installation but just installer-files that get left behind. This effectively is "bloatware", even though it doesn't come pre-installed. Regardless, this is not OK. There is no way we should be expected to know this and remove old/unused files manually. Clean up after yourself when people invite your software onto their hardware, Razer!

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Kr3xu
posted in Razer Synapse 3
app idea

What if there was an application (or added section to razer cortex) that could have custom profiles of brightness, color, contrast, etc. for each different game. On some games like valorant high contrast could look good. But on some other games it could look not as good. So my idea is that razer could make an app (or add a section to cortex) that when you open a game for example valorant the brightness, color, contrast, etc. automatically sets to custom values that you set for only for that game and when you launch a different game you could have the color, contrast, brightness, etc. automatically set to another custom profile that you set for that game. "Why would we need this app?" you may be asking. Well having an app to change the color settings automatically removes the issue of having to open nvidia control panel every time you would want switch from playing one game to the other. I play a lot of Fortnite, Minecraft, and Valorant, and high contrast on Valorant looks good but not

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xCryptik
Vanguard
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klepp0906Insider
posted in Razer Synapse 3
Anyone have any insight on how to fix notifications?

So evidently (never even knew...) synapse is supposed to present notifications when changing profiles or DPI etc. I had a ton of stuff broken with synapse but was on a very very old windows 10 install so i just sucked it up. I recently installed windows 11 clean, found out about the notifications that were supposed to be present, and thought it was odd that I didnt get them on a fresh windows 11 install. I didsabled GFE overlay as supposedly that can interfere, but I dont even get notifications while on the desktop. I did a repair of synapse, the result is the same. is this just busted?

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Jester0317
posted in Razer Synapse 3
ALL Profiles and Keybinds GONE

Has anyone else experienced all of their device profiles and keybinds get randomly deleted....without ANY user input? I attempted to play a game and my keybinds were not working only to discover the profile for my mouse for that specific game was missing. After looking more ALL of my keybind profiles were missing....for all 4 of my Razer devices. Tried a reboot, nothing. Tried to check for updates; all updated. Checked my wife's PC, same issue; ALL profiles and keybinds deleted. All profiles and keybinds worked perfectly only 8 hours before. Shutdown for the night and got back on this morning...everything gone. Did software developers responsible for Logitech GHUB go to work for Razer?

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stankyfish
stankyfish
posted in Razer Synapse 3
So I just bought a $160 mouse and I can barely use it?

Razer Viper Ultimate Cyberpunk mouse looks pretty on my desktop but there's no version of Razer Synapse that will run on my Mac running OS 12.4 and I can't find anything that says it will ever be supported on my platform. Why wouldn't you mention this in the product description? I wouldn't have spent the money if I knew it was barely supported. I can't change any of the regular mouse parameters (e.g. tracking speed) and can't use any of the chroma. Do I have this right?

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Sye_The-Vie
Vanguard

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