Hi , i have kraken 7.1 v2 headset and also a chroma keyboard , the surround settings were working for the headset but now i cant find them. i have both synapse 2 and 3 ,and surround pro . last time i used the software i was able to use all the 7.1 settings ,eq , etc I read that synapse 3 does not support the headphones or chroma, hence having synapse 2 installed aswell. Could anyone point me in the right direction as i am playing with a 7.1 headset thru stereo at the moment. Also both my products are registered , yet i still cant get an activation code
As a music producer/engineer, aside from using my headset for gaming, I also use a pair of studio headphones for mixing purposes. So obviously when wanting to make my setup epic, I purchased 2 Chroma Base Stations for my headset & headphones; both get used consistently enough to want/need two stands. But unfortunately there is currently no support for this. In fact, when the two are plugged in, neither one works properly. I'm sure the want for this among the community is near zero, but it would be very much appreciated amongst a small amount of customers and long time Razer supporters/fans.
sorry if I’m not doing this right but I’m a 51 year old dad with a might annoyed 9 year old son!! I’ve installed Razor Turret key board and mouse and when my son uses the keyboard on Fortnite it shows that he is logged in on my user profile enmven though he switched profiles to his before launching Fortnite. I’m the adult account holder and he logs in on my profile before switching to his for Xbox live etc. Any help would be gratefully received
I have the latest Synapse and noticed the gaming option under performance mode is missing. I can only choose between default and custom. My 3DMark Time Spy score dropped around 400 points when I use custom mode at high settings. Gaming performance mode had better results by far. Is there a way to revert back to have the gaming performance mode? https://imgur.com/GTEV0cQ
So... Razer Synapse has been perfectly fine until two weeks ago. Whenever I try to login, it takes me to the Razer central. It loads up my ID, and I have to enter the password. The thing is - It gets stuck in a loop. No matter how many times I enter my password and press the login button, a rectangular box shows up, a green circle goes by, and I'm back at the login menu. And it repeats forever. How can I fix this? I'm very desperate.
REALLY poor show, Razer. Synapse 2 for the Mac is horrible, especially after the move to Mojave. Gawd forbid I log out or worse, reboot the Mac. I have to manually kill Razer processes, Synapse, etc. and spend half an hour or more to get it working again. Where the hell is Synapse 3 for the Mac? Or ANY reasonably working drivers? Almost certain that what I currently own will be the last Razer hardware I ever buy.
After installing Microsoft Windows [Version 10.0.18908.1000] Diablo III did not start. In Application log I found this message with "RzChromaSDK64.dll" string. Faulting application name: Diablo III64.exe, version: 18.104.22.168979, time stamp: 0x5cccd62a Faulting module name: RzChromaSDK64.dll_unloaded, version: 22.214.171.124, time stamp: 0x5a557c9e Exception code: 0xc0000005 Fault offset: 0x00000000000013f4 Faulting process id: 0x3624 Faulting application start time: 0x01d516aec6814cc9 Faulting application path: C:\\Program Files (x86)\\Diablo III\\x64\\Diablo III64.exe Faulting module path: RzChromaSDK64.dll Report Id: 7f115f49-9b6b-4270-9733-41b88592de84 Faulting package full name: Faulting package-relative application ID:
Just after updating to windows version 1903 (May 2019 Update), Synapse 2, according to Task Manager and Resource Manager (and a couple of other tools I use to monitor the processes on my laptop), shows a large amount of CPU usage, from 50% up to 100%, intermittently but constantly). This has been going on for about a week, I sent and email to support, but guess what? I didn't receive an email back. Has anyone experienced a similar issue? Before the upgrade Synapse was silent and quiet, now it makes my fans spin... My specs: BlackWidow Ultimate, Ouroboros, Kraken 7.1 V2 Intel i7 5500 8GB RAM I know this is a user forum, not an official support, I just ask if someone else is experiencing the same issues as me...
Hello today I bought a razer abyssus 2000 and i tried use the razer synapse 3 and it didnt worked. After than i saw a video, he saying you have to use synapse 2. I downloaded synapse 2. while i am logging in it saying NETWORK NOT AVALAIBLE. Do anyone knows how to fix ?
Greetings, is somewhere located Synapse release notes? I know that the changes are mentioned on update window, right before update starts, but I missed the latest changes in new version 3.4.513.51410 due to automatic installation. I tried to search anywhere, but without success. Thank you in advance.
Hi Guys I've got a Razer Ornata Chroma, Razer Mamba Tournament Edition and a Goliathus Chroma. I have had this issue for awhile now and have tried every single solution on this forum including a reload of Windows, removing the driver files, reinstalling, etc. etc. etc..... to no avail. I have tried both a Coolermaster laptop stand and a Deepcool, the Coolermaster modular stand allows for a 3.5v external PSU to be connected to the USB hub. With and without the external power the same issue occurs. Same thing with the Deepcool, however it became less frequent funnily enough, with just a back to back USB 2.0 cable. While the USB 3.0 cable as I understand it allows for more power to be drawn, still don't think its a power issue. Are there any working solutions on the horizon @Razer??? Pretty ridiculous to get fully kitted out and then to have this issue. I am even willing to buy a USB hub that will work at this point, any suggestions around that guys? Will connecting it directly to
Hi Guys, I am from Turkey and I live in Turkey. I have a question about shipping. In the description part of an equipment, you have written “USD DISCOUNT RAZERSTORE.COM”. I think it means only USA people can buy this. If I order this to Turkey, can I get the product to Turkey, my house? I put a photo in the attachment part below. Thank You, Yours Faithfully,
Hi. Love my razor keyboard Blackwidow Chroma v2. Working perfect for years! Have only one inconvenience. I play Ark Survival Evolved which is well known for constant crashing. Not Razer's fault. But I need to be able to restart my game along with entire frozen computer →As →FaSt →aS →pOsSiBle→ after a crash. So I kinda need Razer's Keyboard to stop taking TIME accessing the cloud. Because I cannot execute launch of the Steam Client until 5 min later Razer keyboard has synced with the cloud. How do I shut off cloud sync? Can my keyboard just remember my last settings and not have to sync up with the cloud? Where do I shut off cloud sync?
Right now, I'm unpleased with my purchase, specifically around the use of this software. My laptop did not come with it preinstalled, so I went ahead and installed Razer Synapse 2 first (to avoid a broken beta on 3). Synapse 2 doesn't even detect my laptop as being a supported Razer device. I then decided to install Synapse 3, and boy is it the most cluttered piece of software I've seen. It asks me to see the "Tour" every time I launch it, and it does not save any of my options like "Enable Gaming Mode", "Light Configurations," etc. I am also trying to simply enable lights on my keyboard, and it is the most convoluted process. Is there a simpler download so I can simply enable lights like it was in 2.0? Or do I need to sign up for a college course on 3.0?
I am using the trinity thumb pad to bind inspiration keys (think potions), and would love to be able to bind each key's color to the same color as the inspiration -- green for heal, blue for endurance, yellow for accuracy etc. I can't find a way to do that in the software, so consider this a combination of "how to?" post and suggestion for future functionality. If anyone knows how to work this bit of magic, please enlighten me (see what I did there?). Thanks. Janrith
Found my razer key and mouse in an old box and i wanted to give it another try to see if anything software related has changed in the past year... guess what... nothing changed! Synapse 1 is the most useful one but making macros on it and backing them up is a living nightmare as usual... at least it's the most stable. Synapse 2 is the windows 8.1 of razer... they just started it, shat on it and moved on to synapse 3... Oh god... Synapse 3... please kill me now... this festering pile of code crap is the worst thing i have seen in ages, for fuck sake even NZXT made a comeback with their shit cam+ software after 1 year of stumbling like little children... razer on the other hand apparently never will. Synapse 3 should have been the end game... were they aiming for least functional features, least stability, worst user experience? cuz if that's the case they overachieved... it has less features macro-wise than synapse 1 (easier to make macros and back them up tho so i guess there is that)
So I bought a Razer Kraken Pro back in 2015. I still use today. The headset has ridiculous durability and the sound is still crystal clear. With the headset came a sound program that require a code for use. This program was originally used under Synapse then later on became Razer Surround Pro. I guess in January 2019, a windows patch broke the program. I was not aware of this because I did not have any issues with my OS or the sound system at all. Problem is that I got a new pc in April and I cannot seem to find Razer Surround download link anywhere. I am getting the eerie feeling that Razer may have retired it. But here's my question: - Was my pro code complimentary or did I pay for it? - If I did pay for it then why am I being forbidden access to my product?
Hey, Long time since I've been here. How is everyone doing? To the point: I broke my Deathadder a while back, I mean, just the left click but that's pretty crucial. So I used the left of it to build an E-brake for my driving setup, now that it's ready and "working" it doesn't work with Forza, because Forza doesn't let you combine multiple devices in custom binds. So, I figured; could it be possible to change the middle mouse button from DA to act as a any device button, in this case one of my wheel buttons? I mean, it should be possible(?) you can change it to keyboard keys so why not other device key? Or to just create a macro for it. Currently macro recording doesn't respond to wheel keys (synapse 2) thanks! Peace! TL;DR: I need to bind the "middle-mouse-button" from DA to act as a "Joystick-7"
I'm new to the Synapse world, this is my First Razer that I owned (full disclosure, I did have one for a few days but coilwhine caused me to return it). How do you handle your performance modes? I was thinking of just leaving it in gaming mode so I didn't have to worry about it, but wasn't sure if there were any negative side effects. I would assume faster battery drain.
Hi, is it possible to get Hypershift work with SHIFT/ALT/CTRL. In my example, I use hypershift on keyboard to chance keybinds on razor mouse. For example, Numbers 1-4 and numbers 5-8 share same buttons, but 1-4 is without hypershift pressed, and 5-8 is with hypershift. Now I like to add modifier. SHIFT + 1 until SHIFT + 4 works fine. But the numbers 5-8 cant get combined with SHIFT or ALT or CTRL. I want to achieve(Examples): SHIFT + First Mouse Thumb Button => Shift + 1 ALT+ First Mouse Thumb Button => ALT+ 1 SHIFT + HYPERSHIFT + First Mouse Thumb Button => Shift + 5 ALT+ HYPERSHIFT + First Mouse Thumb Button => ALT+ 5 SHIFT/ALT/CTRL are correctly bound on hypershift layer on keyboard. Any ideas ?
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