Hi everyone,
Since few days I have a problem with razer central service process. This process use I mean too much of CPU, something around 12% and CPU temperature is to high +/- 45 degrees (normaly I have something about 33)… all in idle. I did windows update rollback - nothing, Razer software reinstalled - nothing.
Maybe someone know, what I can do? this is really annoying…
Update: Just undervolted my 5800x3d to try and lower my idle temps in general, but noticed after doing so razer software is suddenly behaving and running perfectly (service only taking 0-0.1% usage idle, and normal idle temps). Not sure if its related or just luck but here is the guide I followed in case anyone can find a connection (didn’t do the PBO2 Tuner bit):
now THAT’S interesting for sure even though i’m somewhat clueless what to make of it - i personally don’t want to play too much with over-/ underclocking my 3900x and consider reluctantly disabling the razor software for the time being, temporarily replacing it with https://openrgb.org/index.html to at least make my Blackwidow Keyboard stop doing its default color shifting.
I furthermore wonder if all of us affected have anything in common, like CPUs from certain manufacturers, running certain background tasks… funny thing is: i didn’t notice the issue after updating the razer software but after updating my avast antivirus and rebooting - but that’s just me noticing… (and no - i completely disabled avast and rebooted without it resolving the issue)
we might have something…. forgot that I also stopped a bunch of start up apps and alllssooo, uninstalled avast antivirus. Could it maybe be anti virus interfering with the service or something ? I had it disabled but still noticed its service doing stuff every now and then
BRB: testing
I am having the same problem with CPU. My CPU temp rises up to 85 C and the fans becomes louder. I have no idea what happened. Windows updates are up to date.
FIXED!
I just receive email from Razer, they make new version which fix this issue, but not available for download via the faulty synapse already installed. [mine freezes when was trying to check for updates]
you must download and update it manually.
https://www.razer.com/synapse-3
0% cpu usage now!
[also i use Avast]
Reinstalling didn’t work for me.
Still 14% CPU usage on Razer Central Service after installing synapse a few times, tried ending all razer central/synapse processes before installing over it too.
Guess I’ll try that wars.exe
@AlexGThess Hast du die Software von deinem Link installiert ?
Denn bei mir kommt da immer noch die „Unfall-Software“ (V.: 1.20.0.385)
Oder hat man nur die „Fehler“ behoben und sonst alles beim alten gelassen!?
So habe mal was interessantes am Rande zu dem Thema:
Razer hat wohl schon bestätigt, dass es ein Razer Problem ihrer Software ist. Irgend etwas mit dem WMI-Provider-Host-Dienstes. Dieses ist wohl schon seit dem letzten Update so.
Aber kaum einer hat es wohl bemerkte. Dass es wegen dem WMI-Provider-Host-Dienstes Probleme gibt. Nur die AV-Software springt wohl erst seit kurzem darauf. Und somit kommt es wohl zu diesem Fehler. Daher funktioniert das wohl mit AV oder Razer Software Deinstallation um die CPU Last weg zu bekommen.
Dass ist wohl sie simple kurze Fassung zu dem Thema.
Quelle: Möchte nicht genannt werden. Alles ohne Garantie, aber ich vertraue der Quelle.
Razer ist wohl auch dran die Software zu fixen.
Same problem here, my computer is shouting so loudly that I can hear it from the other rooms. When will there be a fix for that ?
I have done many restarts - shut downs (fast startup is off), for some reason for killing the “Razer Central Service (32 bit)” process i do “Task Manager / Right click / End task” for some reason it needs every time to do this 3 times and then that process is totally dead and it doesn’t reopen. i have no idea why.
When i kill that razer process CPU temp goes instantly from 81C to 50C… I first noticed this 1-2 days ago when i also updated windows to last update because when in idle fans speed up and then speed down again every 40 seconds then noticed that process taking 15% in Task Manager.
I’m using Asus Rog Strix Scar III (Win 10 (full updated), i7 9750H, RTX 2070, 16GB DDR4 2666Mhz, 2TB 970 Evo Plus)
I just go to “Task Manager / right click / End task”. Every time i need to do this 3 times and then the “Razer Central Service (32 bit)” is completely dead. No idea why it always needs 3 times. (first 2 times this process re-runs by itself)
First noticed this 1-2 days ago probably when i updated windows to last update. Noticed that every 40 seconds my fans speed up and after a bit speed down again all the time… Then checked Task Manager and saw that process taking 15% of CPU.
Using Asus Rog Strix Scar III [Win 10 (all updates), i7 9750H, RTX 2070, 2TB 970 Evo Plus, 16GB DDR4 2666Mhz]
@AlexGThess Hast du die Software von deinem Link installiert ?
Denn bei mir kommt da immer noch die „Unfall-Software“ (V.: 1.20.0.385)
Oder hat man nur die „Fehler“ behoben und sonst alles beim alten gelassen!?
So habe mal was interessantes am Rande zu dem Thema:
Razer hat wohl schon bestätigt, dass es ein Razer Problem ihrer Software ist. Irgend etwas mit dem WMI-Provider-Host-Dienstes. Dieses ist wohl schon seit dem letzten Update so.
Aber kaum einer hat es wohl bemerkte. Dass es wegen dem WMI-Provider-Host-Dienstes Probleme gibt. Nur die AV-Software springt wohl erst seit kurzem darauf. Und somit kommt es wohl zu diesem Fehler. Daher funktioniert das wohl mit AV oder Razer Software Deinstallation um die CPU Last weg zu bekommen.
Dass ist wohl sie simple kurze Fassung zu dem Thema.
Quelle: Möchte nicht genannt werden. Alles ohne Garantie, aber ich vertraue der Quelle.
Razer ist wohl auch dran die Software zu fixen.
Yes it's same exe version file but somewhere i saw newest date. I don't remember where and how much exactly. 20230223 or 24 something like that i remember.
So it's fix of same version number i think because of the same version exe file.
Same her any fix plz CPU:11900K
Same her any fix plz CPU:11900K
Seems to be an issue with Anti Virus software - So far AVAST and AVG seem to have issues with the Razer Service and uninstalling them (just disabling AVAST did not suffice) , leaving virus protection to Windows’ Defender should resolve it.
Has anyone fixed CPU load due to Razer Central service?
If so, please explain what to do and in what order.
Has anyone fixed CPU load due to Razer Central service?
If so, please explain what to do and in what order.
Schau meine Beschreibung! (Über dir!)
Oder:
My problem has been solved since March 1st, 2023, no more problems. I proceeded as follows.As already mentioned, I have uninstalled Razer Synapse 3 since February 24th, 2023.Now I've downloaded Synapse 3 again.Then I disabled Avast.Then installed Razer Synapse 3 again.And then made an update in the Razer Synapse 3 software.Because there is an update from Razer that fixes the problem.Then activate Avast again.No more problem with CPU temp. And Razer delivered an update relatively quickly.Hope it stays that way for the future.Or better yet, stop releasing buggy updates/software.Possibly create Razer Insider Beta Testers.That people can pre-test this as a beta before something like this happens here again.
Hi,
I'm experiencing the same issues with same symptoms so nothing new to say, just wanna follow the treat to resolve this, i mean better solution than stopping the process to run automatically.
So far AVAST and AVG seem to have issues with the Razer Service and uninstalling them (just disabling AVAST did not suffice) , leaving virus protection to Windows’ Defender should resolve it.
I respectfully disagree. not everyone wants to use windows defender.
I would PREFER other AV software too - but while i have a choice between different AV solutions, the same can not be said about Razer’s software bundle - at least if i want to config my Razer hardware beyond the optical effects.
The Color configurations can seemingly mostly be done with OpenRGB, but i’m not aware of any software that can do the other settings like mouse resolution or keyboard macros etc.
Killing the RazerCentralService should make Razer Synapse configurations not working anymore - so if you don’t want or need to run the customization of your Razor devices but don’t want do plain uninstall the whole software package, you can simply disable the RazerCentralService for good (i.e. making it not start at all on boot):
that should completely disable the service and prevent the service from starting even after a reboot.
though i’m not sure there is any point i leaving the Razor software package installed when it’s effectively without any functionality anyways.
Anyway, for me uninstalling AVAST AntiVirus resolved the issue with RazerCentralService and my Razer devices work again without undue processor load
Oh didn’t noticed any difference, i guess cause i have all razer modules uninstalled. i don’t use rgb or settings for that. only a setting for my DPI mouse button that still works fine. I also use Avast Free Antivirus...
Guessing only: certain settings (dpi settings for mouse, macros/ re-mappings etc. for keyboards) can be saved in the respective hardware (re: profiles) after configuration and most likely will remain there even after reboot without Razer service running. So unless you auto-changed these profiles depending on programs/ games running you might not notice much of a difference even with Razer service stopped/ disabled.
Why my Blackwidow Elite keyboard always falls back to shifting color pattern when the Service is stopped escapes me, but it’s rather annoying
Open task manager. Find Razer central service. Open service with service manager. Set Startup type to disabled.
Worked for me.
It is fixed for me now, although I didn’t update Synapse (still on 20230113) or anything from Razer.
The only update I got since yesterday is a virus definition update from Avast. 🤔
Hey, I got this problem too, Have you tried changing the windows version it is running on??. worked for me. Right click and go to properties and then combability tab and change to win 8.
i turned it back after and it worked, haven't tried with restarting computer yet.
Windows update fixed it for me as well
Removing Avast solved the problem for me as well.
From working in software I know that antivirus can be the root cause of a lot of issues, and to be honest I've never really been one to actively use them as they always tend to have background services running etc. But one thing that may be worth looking into is configuring exclusions in avast or similar products - that's the route we take in my work when simply removing antivirus isn't an option. Not sure if it would work here
As long as you aren't clicking on every link you see, going to bad sites you and just have a bit of common sense and security knowledge - you should be fine. Also agree with
[...]
But one thing that may be worth looking into is configuring exclusions in avast or similar products - that's the route we take in my work when simply removing antivirus isn't an option. Not sure if it would work here
[...]
I doubt that exclusions (or for that matter disabling certain protection options like ransomware and/ or system service protection) will help in the case of AVAST here, when disabling it (the option that other than pause doesn’t re-enable AVAST even after a reboot) didn’t resolve the issue.
I guess that whatever mechanism/ background task AVAST (and probably AVG too) uses to hook themselves into the system to monitor suspicious activities interferes with other processes like RazerService even if inactive and only a complete removal seems to work.
Like whatever monitoring code they installed there interferes even if AVAST itself doesn’t actively use it.
But all of this is Wild Ass Guessing of mine only.
Let’s just hope that Razer will find a way around these issues for i’m not entirely convinced that AVAST or AVG or maybe some other AV solutions are overly motivated to cater for the community of Razer users, even though the AVAST forum seems to indicate that the most recent update brought issues with software/ system calls other than just RazorService…
btw: there’s another similar but slightly older thread to this one on this forum:
No Help for me with windows update and i never had avast installed. Ryzen cpu . idle temps go up 20c while synapse is running , with 1 core frequency lept high even if little actual usage.
Also ich habe mich für Synapse 3.0 zu deinstallieren entschieden.
Da ich es aus der Vergangenheit schon kannte dass Razer Probleme mit den Treibern hatte.
Und ich somit zwischen Avast oder Razer entscheiden musste.
Ja Avast ist nicht perfekt, gebe ich zu.
Doch ist es komisch dass die Probleme erst mit der Update von Razer kam.
Und für mich auf der Hand lag das Razer bezogene Software das Problem verursacht.
Ja es kann auch Avast dran beteiligt sein.
Wäre geil wenn alle hier mal schreiben würden was für eine Antivirus Software ihr benutzt um zu schauen ob es echt nur Razer mit Avast ein Problem gibt.
Möchte beides wieder zusammen nutzen können.
Hoffe wir bekommen raus woran es liegt.
Und es kann schnell gefixt werden.
Und ja die Profil Macros und Co liegen auf dem Speicher der Maus.
Kurz um Die RGB macht nur ihr Standartlicht.
Aber der Rest funktionier bei meiner Basilisk V3 Pro ohne Probleme, also auch zocken mit 2,4GHz-Funk.
What could be the problem.
I start the computer everything is fine Razer Synapse 3 works fine, but then it takes about a couple of minutes or even an hour and I see that the Razer Synapce 3 application is turned off then I look, I go to services and I see that Razer Synapce 3 and Razer Central Service are disabled, please tell me in what could be the problem? I didn't touch anything at all.
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