Hi everyone,
Since few days I have a problem with razer central service process. This process use I mean too much of CPU, something around 12% and CPU temperature is to high +/- 45 degrees (normaly I have something about 33)… all in idle. I did windows update rollback - nothing, Razer software reinstalled - nothing.
Maybe someone know, what I can do? this is really annoying…
Having the same issue.
the update did not fix it for me
Mesmo problema aqui, computador com altas temperaturas, variando de 75 a 95 graus. Aconteceu após atualização do razer e do windows 1.
I also uninstalled avast...and system is now running normally.
I have the same problem.
I disable the app when my pc starts and install some app light rgb light interface for temporarily until razer fixes this problem.
same issue here.
first i thought it was a win 11 problem bc upgraded a few days ago.
windows 11 task manager efficiency mode help a lot (from 60° to 47°). but still much work on the cpu
then i found this topic...and after deinstalling avast its now back to normal with 40-43°
thanks insiders :)
I also uninstalled avast...and system is now running normally.
I don’t want to do the same thing but appreciate the info.
Same issue. But my computer was about to blow up my intel i5 9600kf has gone to a 100% process becaouse of this razer aplication it was taking away 99.8% of all processes. Razer needs to fix it if they don’t im switching to some other better business that don’t have that issue! This is inexcusable and should never happen. I’ve had a lot of stress and I didin’t know if that was a virus or something else that realy slows and burdens my computer
Just for context (which I also PM’ed to @Razer.Speedcr0ss), I am not running AVAST nor AVG, simply Windows Defender. My biggest issue with this whole thing is that this isn’t the first time Razer software has bugged out and caused high CPU utilization. The difference this time is that its actually causing crashes and noticeable performance problems so users have no choice but to voice their concerns. Other times, it might cause high CPU utilization but not temps so it goes unnoticed and most users are completely unaware. However, this shouldn’t be the norm.
To echo the sentiments of many well known tech reviewers, the Razer software suite needs a complete redo so its not so bloated and buggy (can’t even recount how times my razer viper ultimate isn’t recognized within synapse without having to restart the software multiple times or the RGB settings has a mind of its own when I reboot). I’m not saying that Logitech or other peripheral producers have perfect software but I’ve never had G Hub spike my CPU utilization or cause high temps.
I think Razer needs to remember that their awesome HARDWARE is what consumers are buying into, not bloated software that sometimes works. Synapse just needs to keep things simple and lightweight so users can enjoy what they spent their money on… the hardware. I don’t need synapse to control every aspect of my PC experience and then bugger it up later down the road when the software decides to not work.
Same here. I've uninstalled Avast and all works properly… Maybe it is something about firewall rules
its NOT the antivirus. there are other users reporting this problem who have completely different antivirus programs. theres a guy on one of these threads who reported he has avg, another indicated they’re using -shudders- mcafee.
Genau mein Gedanke, das es nicht Avast ist sondern Razer eigene Software. Wie schon mal erwähnt dass gab es schon mal vor paar Jahren genau das selbe Problem. Übrigens macht Razer Central Service schon über Jahre immer mal Probleme. Habe mit diversen Leuten geredet die ich so kenne. Und alle die Razer benutzen bestätigen das momentane Problem und das es über Jahre hin weg immer mal Probleme mit Synapse, Synapse 2 und Synapse 3 hatten oder aktuell noch haben.
Why is razer such garbage. I bought this thing over alientware or other power laptops thinking it would be great. The garbage management software is just a deal breaker with the 20-30% cpu usage constantly.
I will never buy another one of these. I’ve had $1000 laptops with integrated graphics perform better than my Razer 15….
Guys, Im posting this here too, from reddit:
My fix: What I did was just installing a previous driver from 3 months back, from this link https://www.filehorse.com/download-razer-synapse/75853/
I had lof of problems, including high CPU usage (25-30%). Use Avast, still now, with old Synapse everything is back to normal.
Thanks to Razer for reaching out on DM.
Guys, Im posting this here too, from reddit:
My fix: What I did was just installing a previous driver from 3 months back, from this link https://www.filehorse.com/download-razer-synapse/75853/
I had lof of problems, including high CPU usage (25-30%). Use Avast, still now, with old Synapse everything is back to normal.
Thanks to Razer for reaching out on DM.
i did it but the same problem is here ??
Guys, Im posting this here too, from reddit:
My fix: What I did was just installing a previous driver from 3 months back, from this link https://www.filehorse.com/download-razer-synapse/75853/
I had lof of problems, including high CPU usage (25-30%). Use Avast, still now, with old Synapse everything is back to normal.
Thanks to Razer for reaching out on DM.
i did it but the same problem is here ??
Yeah man, someone on Reddit....it didnt help them either. Unfortuneately. Hope everyone can get this fixed sooner than later. Good to know Razer team is working on it.
Guys, Im posting this here too, from reddit:
My fix: What I did was just installing a previous driver from 3 months back, from this link https://www.filehorse.com/download-razer-synapse/75853/
I had lof of problems, including high CPU usage (25-30%). Use Avast, still now, with old Synapse everything is back to normal.
Thanks to Razer for reaching out on DM.
i did it but the same problem is here ??
Yeah man, someone on Reddit....it didnt help them either. Unfortuneately. Hope everyone can get this fixed sooner than later. Good to know Razer team is working on it.
yeah but my razer synapse doesnt open
I just use Windows Defender.
Strange in terms of AV it’s always Avast, no mention of people using other AV software impacting it.
Even though excluding folders it is still impacting it.
C:\Program Files (x86)\Razer
C:\ProgramData\Razer
Apparently Avast released a fix, most likely to exclude Razer as a process and not just the folder/folders.
its NOT the antivirus. there are other users reporting this problem who have completely different antivirus programs. theres a guy on one of these threads who reported he has avg, another indicated they’re using -shudders- mcafee.
Genau mein Gedanke, das es nicht Avast ist sondern Razer eigene Software. Wie schon mal erwähnt dass gab es schon mal vor paar Jahren genau das selbe Problem. Übrigens macht Razer Central Service schon über Jahre immer mal Probleme. Habe mit diversen Leuten geredet die ich so kenne. Und alle die Razer benutzen bestätigen das momentane Problem und das es über Jahre hin weg immer mal Probleme mit Synapse, Synapse 2 und Synapse 3 hatten oder aktuell noch haben.
Nur dass es in diesem Fall erst nach einem Antivirusupdate zu problemen kam, und das Avast-Forum voll mit diversen Problem-Threads ist, welche von diesem Update herrühren.
Und nur weil es dieses (oder ähnliches) Problem schonmal vorkam schließt es ein Problem mit dem AV-Programm Null aus. Die werden ständig weiterentwickelt, und bereits (augenscheinlich) behobene Bugs kommen wieder zum vorschein.
its NOT the antivirus. there are other users reporting this problem who have completely different antivirus programs. theres a guy on one of these threads who reported he has avg, another indicated they’re using -shudders- mcafee.
Genau mein Gedanke, das es nicht Avast ist sondern Razer eigene Software. Wie schon mal erwähnt dass gab es schon mal vor paar Jahren genau das selbe Problem. Übrigens macht Razer Central Service schon über Jahre immer mal Probleme. Habe mit diversen Leuten geredet die ich so kenne. Und alle die Razer benutzen bestätigen das momentane Problem und das es über Jahre hin weg immer mal Probleme mit Synapse, Synapse 2 und Synapse 3 hatten oder aktuell noch haben.
Nur dass es in diesem Fall erst nach einem Antivirusupdate zu problemen kam, und das Avast-Forum voll mit diversen Problem-Threads ist, welche von diesem Update herrühren.
Und nur weil es dieses (oder ähnliches) Problem schonmal vorkam schließt es ein Problem mit dem AV-Programm Null aus. Die werden ständig weiterentwickelt, und bereits (augenscheinlich) behobene Bugs kommen wieder zum vorschein.
translation:
Only that in this case there were problems only after an antivirus update, and the Avast forum is full of various problem threads resulting from this update.
And just because this (or similar) problem has happened before, it excludes a problem with the AV program zero. They are constantly being further developed, and bugs that have already (apparently) been fixed are coming to light again.
my response:
remember that period of about a week, a year ago, when avast was flagging amazon as malicious?
so, point made.
Also bei mir fing das mit dem Razer Software Problem nach einem Razer Update an, was ich selber in der Synapse 3 Software mit dem Button Update gestartet hatte. Da ich es von Logitech noch gewohnt bin ein Update mit Anstupsen starten zu müssen, da dass Auto-Update nicht immer 100% funktionierte. Und erst nach dem Razer was meinte Installieren/Updaten zu müssen fingen bei mir die Probleme an. Also kann ich nicht sagen ob da AV damit zutun hat oder nicht. Fest steht noch Razer Update ging es los Probleme zu verursachen. Und da erst nach dem Update die Software von Razer einen Fehler Verursachte. Stand für mich fest Razer Software Deinstallieren. Ob nun da noch AV dran beteiligt ist, stand für mich zu dem Zeitpunkt außer Frage. So und bei mir in Deutschland wurde also Amazon nicht als Bösartig von Avast betroffen.
Bei mir in Germany wurde Amazon nicht als Bösartig von Avast ein gestuft. Wäre mir auch neu das da was war.
translation:
In my Germany, Amazon has not been classified as malicious by Avast. Would also be new to me what was there.
my response:
yeah..that was a trippy week indeed ^^
Deutsche Übersetzung: ja..Das war in der Tat eine trippige Woche ^^
I just use Windows Defender.
Strange in terms of AV it’s always Avast, no mention of people using other AV software impacting it.
Even though excluding folders it is still impacting it.
C:\Program Files (x86)\Razer
C:\ProgramData\Razer
Apparently Avast released a fix, most likely to exclude Razer as a process and not just the folder/folders.
my razer does not even open it just closes ?? do u know a fix
Found this workaround from Avast forum. It worked for me. Better than uninstalling either one of software. This wars3.exe runs in background.
Try this
https://github.com/skawamoto0/Workaround-for-Avast-23.1-and-Razer-Synapse-3
https://t.co/QrGVBL9Klu
Thank you, it worked for me
i will not Using any Random.exe to fix any problem 😉 who tell me its not a Virus or something ?
Your Antivirus software will protect you the way it does for other threats. I have scanned this .exe in Avast and tried it with different antivirus software in sandbox. None of them identified this as a threat.
Eventually choice is always yours.
still no update
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