Synapse won't open
Hi everyone, I recently got a new computer and a Blackwidow Chroma v2, but whenever I want to open synapse to configure lighting, I click the application and nothing happens. The only thing that seems to fix it is an uninstall and reinstall, and the problem returns every time i turn my PC on. The Razer Central application is running, mind you, but when I try to open Synapse therefrom, it doesn't work either. Any experience shared would be appreciated. Thanks in advance.
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Hello to all!
I tried everything written above, but only this helped:
I downloaded the driver and Razer Synapse began to open
http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=1392&nav=0,343,366
I tried everything written above, but only this helped:
I downloaded the driver and Razer Synapse began to open
http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=1392&nav=0,343,366
firstDeepAquamarine313
I had the same problem, and I think I have a solution.
To start, my problem seems to be that when I close Synapse 3.0 and then try to re-open it using Razer Central, it will not open.
To resolve this, I go through the Windows Task Manager and remove any process that has "razer" in the name. After stopping all of these processes Razer Synapse will finally open.
To Razer: It looks like Synapse 3.0 may not be handling child processes correctly. When Synapse 3.0 closes, these child processes are not closing correctly. This is blocking the Synapse 3.0 process from being created, or blocking Synapse 3.0 GUI from displaying when the process is started.
I closed everything on the task manager and finally after starting razer Synaps it opened
Yep. I'm going to swap my psu and hopefully I won't get errors with the applications. Someone told me it could be it's dropping voltage from my 850w corsair. Yes it turns off and on fine but has anyone else experienced a psu causing applications to throw errors?
This thread sums up my whole experience with Razer. No response from support 4 days later. This is basically a how to guide on how to destroy your user base.
heres synapse 2 installed, and then 3 trying to install. I have the latest C++ visual studio installed and also reinstalled win10 over 15 times, with hardware swaps. Can you answer that one? Because my mouse requires drivers to use the DPI "IN GAME" especially when I PLAY FOR MONEY
https://imgur.com/jVQ051A
https://imgur.com/bnKdPQv
https://imgur.com/jVQ051A
https://imgur.com/bnKdPQv
mine wont even install yet. since last june it quit responding with a error of mscorlib.dll error
Confirmed, it wants the 1903 feature update of win10 to work. I updated and now Synapse runs.
Glad I found this keyboard at a garage sale.
Glad I found this keyboard at a garage sale.
I was helped by the fact that I reinstalled Windows 10 and updated it to the latest version.
vietpl
Synape не обнаруживает мою клавиатуру Black X Widow, какого черта. Я уже пробовал на 2 компьютерах, не повезло.
Теперь клавиатура все еще работает нормально, но только с зеленым цветом
Мне помог тот факт, что я переустановил Windows 10 и обновил ее до последней версии.
Synape doesn't detect my Black X Widow keyboard, what the hell. I tried on 2 computers already, no luck.
Now the keyboard is still working fine but only with the green color
Now the keyboard is still working fine but only with the green color
I'll just post what I found to fix it for me:
1. Uninstalled Razer Synapse
2. Deleted Temp files: C:\\Users\\[Your Username]\\AppData\\Local\\Temp (Skip any errors that show up during deletion)
3. Then deleted any Razer folders that I found. These are some examples (If you cannot find the folder in any one or more of these locations, just skip it. These are just suggestions and not all folders will show up on everyone's computer):
4. Then reinstalled Razer Synapse
Hope this helps!
1. Uninstalled Razer Synapse
2. Deleted Temp files: C:\\Users\\[Your Username]\\AppData\\Local\\Temp (Skip any errors that show up during deletion)
3. Then deleted any Razer folders that I found. These are some examples (If you cannot find the folder in any one or more of these locations, just skip it. These are just suggestions and not all folders will show up on everyone's computer):
- C:\\Program Files\\Razer
- C:\\Program Files (x86)\\Razer
- C:\\ProgramData\\Razer
- C:\\Users\\[Your Username]\\AppData\\Local\\Razer
- C:\\Users\\[Your Username]\\AppData\\Roaming\\Razer
- C:\\Users\\[Your Username]\\AppData\\LocalLow\\Razer
4. Then reinstalled Razer Synapse
Hope this helps!
Im having a similar issue, and while restarting helps its almost a good 10 minutes before synapse 3 will open, and only after I click the desktop icon, the shortcut in razer central does nothing
Yueh72
My new Logitech mouse comes tomorrow. See you never Razer.
Base comment ever #CHEERS!
Kulija
Really Razer, why are you making such a crappy products. Your company sucks, many people from all over the world are complaing about Synapse 3 for months now and there is still no FIX. I bought your Tartarus V2 gamepad and I'm in shock that there is still no fix after months! I readed a lot forums and watched a lot of youtube videos about this problem and I'm really shocked that this problem is still going on today! :mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_:
I had the same problem and after using all the tips online i had no luck,eventually i decided to try something that worked for me on a different app before. Search run on your device and click on it,type in msconfig and press ok. Then tick all the boxes that say razer press apply and then ok and tehn restart. Should work after that
Razer.FirePenguin
Hi! I sent both of you a PM. Hit me with a reply if you are still having issues.
Hi everyone! If you are still having the same issues with your Razer Synapse app, please send us a PM together with the exact details of your issue. Kindly include the Synapse Logs (To get the Synapse logs, download the installer here). Provide us the link where we can get the logs. You can upload the files on your cloud-storage site and we will just download it.
Make sure to include the link of this thread. We'll be waiting.
*To send a PM, click on my profile picture and select Start a Conversation.
Make sure to include the link of this thread. We'll be waiting.
*To send a PM, click on my profile picture and select Start a Conversation.
.Surf.
Just update and restart your pc guys, it had some trouble starting for me too, but after i restarted the pc it was all fine and updated.
Guess how many times I tried that. Re-install was the only solution.
i bought a brand new razer deathadder elite, cant even specify my dpi settings, coz synapse 3 wont log me in.. it stays "logging you in.." forever. 2 days now.. still cant do anything.
Userlevel 7
Just update and restart your pc guys, it had some trouble starting for me too, but after i restarted the pc it was all fine and updated.
ScarletFuryX
WTH everything was working fine until I downloaded the latest update like wth it won't even bloody OPEN
Yup, same here...
WTH everything was working fine until I downloaded the latest update like wth it won't even bloody OPEN
Razer.FirePenguin
Hi! I sent both of you a PM. Hit me with a reply if you are still having issues.
can you please help me on this issue as well, I just got this tartarus V2 and synapse will not open for me, i have uninstalled the deivece along with all the drivers. unplugged the usb from the computer and restarted the computer and nothing happnes, just says oh snap something went wrong just now please try again.
BartPT
Also having the same problem. Please fix.
VicenteAlfonso
Here the same, my Chroma Keyboard and new Basilisk Mouse aren´t working... Synapse 3.0 doesn´t open.
I can´t use both properly.
https://photos.app.goo.gl/bSbzQ3mP4k1CkoHDA
oHoSJ
i have a Razer Taipan and Synapse wont open too it shows up the razor store to buy new mouse
good bye razer
modern marketing maybe i should give another company a try
Kulija
Really Razer, why are you making such a crappy products. Your company sucks, many people from all over the world are complaing about Synapse 3 for months now and there is still no FIX. I bought your Tartarus V2 gamepad and I'm in shock that there is still no fix after months! I readed a lot forums and watched a lot of youtube videos about this problem and I'm really shocked that this problem is still going on today! :mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_:
ok guys i have the same thing! and i asked this on Reddit and here is what they told me...
go to settings>apps>start up then scroll down the the razer program that is not working and change it (it doesn't matter if you make it on or off just change it to whatever it wasn't before) restart
now next time your computer restarts it might not work just do the same so basically if its not working just change it like a refresh
and sometimes i have to do it 2-4 times before it works but even today i couldn't get it to work after 3 restarts to i went to a different user and that user worked and when i went back to the user that is failing me it worked again!
Also having the same problem. Please fix.
Here the same, my Chroma Keyboard and new Basilisk Mouse aren´t working... Synapse 3.0 doesn´t open.
I can´t use both properly.
https://photos.app.goo.gl/bSbzQ3mP4k1CkoHDA
I can´t use both properly.
https://photos.app.goo.gl/bSbzQ3mP4k1CkoHDA
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