Razer Synapse | Razer Insider

Razer Synapse

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  • 1,008 Threads
  • 5,099 Replies

1008 Threads

Raverixy
RaverixyInsider Mini
asked in Razer Synapse

Razer Headset Keeps Disconnecting Because of Brightness Lighting Effect, Causing Audio To Cut Out / Glitch / Pop.

 Over the past few months, I've encountered an issue with my Razer Kraken Kitty headset where it randomly disconnects for about 2-3 seconds, causing the audio to completely cutoff, then resumes as if nothing happened. This would happen irregularly, ranging from every 4-5 minutes to every 20 minutes. Initially, I suspected a problem with the USB connection, but when I tested this on my old laptop, it worked perfectly fine. I also found out that It would work better when I exited the synapse software entirely, but I would still occasionally experience some disconnections every couple of hours or so. So, I’d uninstall and reinstall the driver, which worked for a little while, but the popping would eventually come back again. I have a pretty beefy computer with plenty of space, so I was really confused about what the issue could possibly be. So, after months of uninstalling and reinstalling, repairing the driver, updating everything, cleaning my USB ports, and all kinds of troubleshooting

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Raverixy
9 hours ago
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Vk1loInsider Mini
asked in Razer Synapse

Razer Synapse takes space but doesn't open

Every time I try to download Razer Synapse, everything goes well but it never opens at the end. It tells me to restart my pc, and when I do the razer logo shows up but it disappears. When I go to check my files, I see that it took the space. I need help with this pretty bad as I have tried about 7 times but not once did it work. 

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V
16 hours ago
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Katpitz7Insider Mini
asked in Razer Synapse

Kraken V3 Pro connects to synapse but only plays sound when it is not connected.

What settings do i need to change in synapse or my audio setting on my pc  in order to get the headset to work while connected to synapse? It works when i disconnect it from synapse, but then i lose out on a lot of control.

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K
2 days ago
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Jornt0Insider Mini
asked in Razer Synapse

Finding DPI of a broken mouse

Hello all :D, I've got a weird question. Recently I broke my Razer '’deathadder essential'’. No big deal, im looking for a new mouse i can buy from Razer. But here it comes, my mouse settings were always in Razer synapse, but since my mouse is so broken it doesn't get recognized. But i just want to know what my old DPI was, currently im playing on my backup mouse and waiting for my new one. If you connect another razer mouse you can like use a backup, but since im using my spare i can't. Who knows the answer to this special question :) ? Greetings Jornt

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M
7 hours ago
nolankotulan
nolankotulanInsider Mini
asked in Razer Synapse

Razer Synapse doesn't survive lock screen or sleep

Every time I go away from the Blade 15 and so it goes to lock screen, and then when it goes to sleep when I remain away even a little bit longer (because anyway Synapse prevents the PC to go directly to sleep, but that is another problem, one among so many more), while Synapse appears to still be active (present in the notification area) when I wake it up, it is in fact totally unresponsive, all device profiles are disabled as well as all the lighting (back to cycling spectrum default). This happens with connected devices (Naga V2 Pro and DeathStalker V2 Pro TKL) as well as with the Blade alone, with no devices connected. Honestly Razer, what the hell?  We are speaking about the software which is at the core of your ecosystem, which isn't only supposed to manage lighting, that would be a little bit less damaging if that was the case, but also to work as a driver for all kind of functions, from the system itself to all the connected devices. I have never seen such a piece of failing sof

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nolankotulan
6 days ago
sharpstreetOceanGreen805
sharpstreetOceanGreen805Insider Mini
asked in Razer Synapse

Can't link Valorant to Synapse 3

I’m trying to link Valorant to Synapse 3 for a while now but it doesn’t want to. When i add it it doesn't do anything.I have this problem only with games by Riot, since all the other supported games work just fine and were easy to link.

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sharpstreetOceanGreen805
6 days ago
dailyCoquelicotCORAL821
dailyCoquelicotCORAL821Insider Mini
asked in Razer Synapse

Blackwidow V3 TKL (green switch) not showing up in Synapse 3

i've tried plugging in my keyboard to different USB ports on my Aftershock PC and it still doesn't show up in my Synapse 3.my deathadder essential mouse does show up tho. pls help idk what's wrong. i just want to use chroma studio for my keyboard : ‘ )it can't possibly be because it's green and not yellow switches right?

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S
11 hours ago
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Tempest_EuInsider Mini
asked in Razer Synapse

Hyperspeed multispeed issues with my keyboard

So I daily drive my Deathadder v2 pro and I recently got the Blackwidow v3 mini as a keyboard to use while on the couch. anyways I had interference issues with using two different dongles for the mouse and the keyboard, so I decided to try out Hyperspeed MULTI-Device Pairing.Now I don’t have any latency issues at all and my mouse functions normally, I can type on my keyboard just fine, however, the lights on my keyboard don’t light up unless I hold FN for the function keys to show. I have checked to see that the brightness is up to 100% and I have even tried doing it in studio to see if that made any difference. Like I said my mouse is all good it’s just the keyboard lighting that stopped working. If anyone can help me id greatly appreciate it

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T
8 days ago
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NotMan12356Insider Mini
asked in Razer Synapse

Installation error

Hello, I am on macOS High Seirra. When I try to download razer synapse 2, it shows the error message "the installer encountered an error that caused the installation to fail" I was wondering if there was any fix as I recently got my new huntsman mini and would like to customize some macros and the lighting. Thank you!

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N
8 days ago
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PM2036F18200289Insider Mini
asked in Razer Synapse

mouse movement not supported in a macro

good morning, I would like to integrate movements into a macro for my mouse. I've followed the tutorials and already created some macros a while ago;but recently I wanted to create a new one and it doesn't work anymore. the movement is written in the macro but nothing is displayed in the little window that is supposed to describe the movement.does anyone have a solution?thanks in advance.

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P
10 days ago
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Ronj218Insider Mini
asked in Razer Synapse

razer synapse doesn't start when windows starts

razer synapse doesn't start when windows starts

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R
11 days ago
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Arslan047Insider Mini
asked in Razer Synapse

Synapse 3 not recognizing Razer Blade 15 Advanced 2019 laptop

I have a Razer Blade 15 Advanced 2019 laptop with a 2070 RTX Q-Max graphics card. After a recent update of Synapse 3 software, it stopped recognizing my laptop. I can’t see my laptop in Synapse 3 or use Studio because of that. How can I fix this issue?

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A
12 days ago
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godradInsider Mini
asked in Razer Synapse

My Razer Blade 15 BaseModel isn't detected by Synapse 3

For whatever reason, Razer Synapse refuses to detect my device? Initially it did but after multiple refreshes due to regular PC updates for antivirus systems blah blah, it wouldn’t pick up again.I’ve tried completely uninstalling Synapse (3 times), I’ve rebooted the laptop once of which I had some more hope until the final hurdle before installing Windows 11 on it to where it lost detection for whatever reason.I’ve watched the video provided by Razer and ran multiple diagnostics checks (on both Windows 10 and 11), I feel like I’ve exhausted all my options! I need help ASAP, thanks in advance.

11
V
3 days ago
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W4xXx3rInsider Mini
asked in Razer Synapse

Synapse keeps logging me out

Synapse keeps logging me out randomly for the past few months. At first, it was not a big deal. It happened only when I restarted my PC. But lately it keeps happening even when I am doing something...I am browsing the internet ? Logout.I am watching movie with friends ? Logout.I am playing online game, and I am in a middle of shoot-out ? Logout.You never expect when it happens. It is just tiresome at this point. Anything I try to do, do not work. Repairing did not fix the problem (https://mysupport.razer.com/app/answers/detail/a_id/4535). Clean installation of Synapse did not work. At this point, I wonder if uninstalling it is not the best option here. I will wait for a fix to this problem. Thank you in advance for your help and response.

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I
1 day ago
Rashko87
Rashko87Insider Mini
asked in Razer Synapse

Although there is a Synapse update, it does not show updates. But I have to download and install the app again. So it doesn't update automatically.

Although there is a Synapse update, it does not show updates. But I have to download and install the app again. So it doesn't update automatically.

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Rashko87
16 days ago
Yellowcoolresources506
Yellowcoolresources506
asked in Razer Synapse

Razer...............................please!

Please, please, please, plese, PPPPPPPlease!! Bring back synapse 3 to MacOS. Some of us love to use the Tartarus as a photoshop shortcut keyboard which helps BIG TIME. Not all of your users are gamers.

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Yellowcoolresources506
19 days ago
PrinceWULFE
PrinceWULFEInsider Mini
asked in Razer Synapse

Synapse not loading - just a grey screen

Hello, Since the new update my razor app wont let me log in, it shows me an gray screen just similar as this person had (link to old report), I put the same name title as the old report of it and i wish to know if there was a fix for this? I have tried disabling the antivirus and firewall like the tips the old report had, i had no success. Sincerely, Prince

1
F
10 days ago
eversignsDeepPuce856
eversignsDeepPuce856Insider Mini
asked in Razer Synapse

Razer Synapse not working

I changed the lights of my keyboard and after that the app stopped working. First it would open but then crash everything, but now it doesn’t even open. I found the troubleshooting guide and tried to do as it said, but it didn’t help. I’ve performed many clear reinstallations, not working. I don’t know what to do anymore. Please help me.

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Linennetworkthink739
18 days ago
Rip_ri
Rip_riInsider Mini
posted in Razer Synapse

razer synapse 3 won't start up/stay log in

so this just started for me for the first time and every time I try to open synapse nothing works it will open for a sec and close itself. when i try to log in this is all i get and nothing else. I have restarted my laptop 3 times and uninstall and reinstall synapse and still the same thing. any helps would be nice 

1
BallBluerushpulse103
22 days ago
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PapaCharllamaInsider Mini
asked in Razer Synapse

Macro Help

I am trying to make a macro that does a sequence of pressing 2-3-4-5-6 and then repeat. It ends up stopping at one number seemingly at random and continually spamming that key until I shut down razer synapse.Does any1 have a similar macro they could share with me that actually works. Ideally I would like to press 2 and have the macro run until I press 2 again. Thanks.

0
P
23 days ago
babbul91
babbul91Insider Mini
posted in Razer Synapse

suggestion for razer synapse for viewing macros faster or editing them faster. Thanks i love this program

 

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babbul91
24 days ago
steelrunner
steelrunnerInsider Mini
posted in Razer Synapse

Urgent Request for Synapse 3 macOS Compatibility: An Opportunity for Mutual Growth

Dear CEO @ Razer,I trust this message finds you well. My name is Ali, and I am a devoted Razer customer and a passionate advocate for your products within the Apple ecosystem. I am reaching out to you today on behalf of a significant and growing community of loyal Razer customers who use macOS.Unfortunately, our shared affinity for Razer's exceptional hardware is marred by our inability to use Synapse 3, Razer's top-tier customization software, which is currently unavailable for macOS. This disparity in service, I believe, is a gap that needs urgent bridging.As a global leader in gaming technology, Razer has consistently demonstrated its commitment to pushing boundaries and exceeding user expectations. This commitment is one of the reasons why we, the macOS user base, have chosen Razer products. We firmly believe that adding Synapse 3 compatibility to macOS would solidify Razer's market leadership and bring in a wealth of opportunities.The number of Apple users worldwide is steadily gr

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steelrunner
25 days ago
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technetworkTomato835Insider Mini
asked in Razer Synapse

Synapse not showing performance tab RB 15 2020

the performance tab disappeared from Synapse 3.0 and i can no longer adjust fan speed or profiles?? anyone else having this issue?

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T
27 days ago
Kernelz
Kernelz
asked in Razer Synapse

Synapse stuck in loading loop

I’ve already re-installed and tried running by admin and it’s still stuck on this page. I can’t move the window itself and its just permanently stuck here. How do I fix this :( ?  

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Kernelz
27 days ago
B
BigChobbsInsider Mini
asked in Razer Synapse

mouse movement macro

Im trying to create a macro that moves my mouse 45cm to the right. Pretty simple. I was able to do this in icue with my corsair mouse. I cant seem to do that in synapse. I tried modifying the xml, but i dont know what to put.I use 3200dpi, so i calculated this to be 56693 dots. I could obviously do less, like 5cm and just do it 9 times. How do i do this?

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B
30 days ago

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