Replies posted by FirePenguin | Razer Insider

Replies posted by FirePenguin

53 Replies

A
ArmsteadHQ
posted in Systems

Drive Swap Question

Hi! The Blade 14 (2017) also has the same SSD slots like the Blade 15 Advanced so you can just swap them out. Be careful in doing this by the way, as any damage caused while swapping the drives will void the warranty. :)

4
F
5 years ago
A
Anonymous
posted in Razer Support

Cant connect mouse pad?

Hi! You can send me a PM with a picture of the product and serial number of your mouse pad and I'll check it out for you.

1
F
5 years ago
B
Batmasterpro
posted in Razer Support

Razer 15 keeps freezing

Hi! Could you tell us more info about your Blade 15 freezing? Like is it freezing while being idle? Or when you are gaming/working or on a certain application?

2
B
5 years ago
A
Anonymous
posted in Razer Support

Ordered Item did'nt arrive on the Game that i bought

Hi! You can submit a help ticket here regarding the missing item from Zgold.

1
F
5 years ago
T
tagg3d
posted in Razer Support

Razer Thresher headphones to pc - help

Hi! What kind of Thresher do you have? If its the Thresher Ultimate for Xbox One which is this, it should have the Base Station for you to switch from Xbox to PC.

1
F
5 years ago
S
SapphireJADEauto817
posted in Razer Support

Mouse4 and Mouse5 and DPI Buttons do not work

Hi! When did this start happening?

1
F
5 years ago
F
Fishx777
posted in Razer Support

Ads issue

Is this only happening in-game? Have you tried using the right mouse button on the desktop to see if works?

4
F
5 years ago
D
dgarfish
posted in Razer Support

 Error: Item serial number is unknown

Hey, @dgarfish. You can also send me a picture of the serial number so I can check it out. It might be a knock-off or maybe not. :)

7
F
5 years ago
N
NinjaMan101101
posted in Razer Support

Ornata Chroma Won't Change Colors

Not a problem. I hope everything goes well. I'll try it on my end and see if it happens as well. Give me a message anytime something comes up. Cheers!

7
F
5 years ago
N
N0V0CAINE
posted in Razer Support

the serial number on my headphones wont work

If what @Jenjar mentioned did not work, you can also send me a PM with a picture of the serial number and I'll be happy to check it out for you.

2
F
5 years ago
B
bryssoonnlarkin
posted in Razer Support

Razer Kraken Pro V2 not showing up under playback devices.

Hi! Does your laptop have a combo jack? ( supports mic in and audio )

2
F
5 years ago
G
GODzillaGSPBInsider
posted in Razer Support

Razer Basilisk LEDs stay active after PC power down

radioShampoodepot878I know you kinda solved the problem but that does not work if you don't have the ErP option (I have ASUS MB). Disable Windows 10 Fast Startup, that's whats causing the LEDs to stay on. Wouldn't that still be like the ErP? Like it gives power to the board so that when you turn it on it starts up faster?

6
F
5 years ago
A
Anonymous
posted in Razer Support

Razer Electra V2 USB Headphones

panoskavai have tha same issuse here pls help me to.. i have tride everything I sent you a PM asking for the serial and product number. Give me a reply there. :)

10
F
5 years ago
A
Anonymous
posted in Razer Support

Razer Electra V2 USB Headphones

I see. I sent you a PM. let's continue from there. :)

10
F
5 years ago
A
Anonymous
posted in Razer Support

Razer Electra V2 USB Headphones

Hi! When this happens, is there any error message? Or like a notification that the headset has been disconnected? Also, I sent you guys a PM, hit me up with a reply including your serial and product numbers @LookAround93 @gfl1973 and I'll look into this.

10
F
5 years ago
N
NinjaMan101101
posted in Razer Support

Ornata Chroma Won't Change Colors

I see. Have you tried plugging it in a different USB port or PC? Also, does it go to its default lighting on PC startup without Synapse running?

7
F
5 years ago
N
NinjaMan101101
posted in Razer Support

Ornata Chroma Won't Change Colors

You can do this by plugging in the keyboard then opening up Device Manager on the Control Panel.

7
F
5 years ago
N
NinjaMan101101
posted in Razer Support

Ornata Chroma Won't Change Colors

Hi there! Have you tried doing a clean reinstall of Synapse? Also, try reinstalling the drivers for the Ornata Chroma as well.

7
F
5 years ago
L
Loskia
posted in Razer Support

No sound from razer nari ultimate when plugged into my xbox one

Can you send me a PM with the serial and product number of your headset?

10
M
5 years ago
L
Loskia
posted in Razer Support

No sound from razer nari ultimate when plugged into my xbox one

Wireless is not supported. Have you tried other headsets on your Xbox controller? Also, is the controller that you are using the one that came with your Xbox?

10
M
5 years ago
G
GODzillaGSPBInsider
posted in Razer Support

Razer Basilisk LEDs stay active after PC power down

Thank you for sharing the information from GIGABYTE support. Adding this to my personal notes as well since I own an MSI board lol. Cheers!

6
F
5 years ago
G
GODzillaGSPBInsider
posted in Razer Support

Razer Basilisk LEDs stay active after PC power down

I believe not all of the USB ports have the option to supply power even when shut down. Try switching the Basilisk to a 2.0 USB port as those usually don't have power management options.

6
F
5 years ago
S
Sir_Lagal0t
posted in Razer Support

Razer Blade 15 (2018) dies when unpluged

I see. I sent you a PM regarding this. Give me a reply whenever you can. :)

5
M
5 years ago
S
Sir_Lagal0t
posted in Razer Support

Razer Blade 15 (2018) dies when unpluged

Hi! I saw your post. Does it try to boot up when you power it on using the battery?

5
M
5 years ago
A
Anonymous
posted in Razer Support

Synapse problem

Alright. I sent you a PM regarding this. Hit me up with a reply when you are able.

12
_
5 years ago

Badges

View More
CookiesCookie settings