Replies posted by johnnyblu84 | Razer Insider
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Replies posted by johnnyblu84

60 Replies
johnnyblu84
johnnyblu84Insider
posted in Razer Support
Synapse 3 Update broke Chroma Connect

Razer.SpeedCr0ssHey everyone! Thanks for posting your Razer Synapse 3.0 concerns here. Razer is aware of this odd behavior. Our software team is currently investigating the issue. Please send me your computer's Razer Synapse 3.0 logs. Save the files via Google Drive or to any online drive accounts then include the link in your PM. I appreciate your patience and understanding on this matter. Thank you for your support Razer.SpeedCr0ss, really means a lot!!

11
Razer.Speedcr0ss
3 years ago
johnnyblu84
johnnyblu84Insider
posted in Razer Support
Synapse 3 Update broke Chroma Connect

JeriveOnly that I don't use Thermaltake but ASRock Polychrome... the bug seems to be the same tho, everything works fine with my Chroma Studio sync but as soon as I launch Chroma Visualizer or other connected apps the connected devices won't sync anymore... I can understand the frustration, its weird that this isn't the first time this has happened with this software.... really regretting getting Razer products now as this is the end result with them.

11
Razer.Speedcr0ss
3 years ago
dekades
dekadesCommunity Cowboy
posted in Contests and Giveaways
[GIVEAWAY] Insider Supply Drop #3

Cool!!! nice of Razer to do givaways

428
Maximusisback
Vanguard
3 years ago
johnnyblu84
johnnyblu84Insider
posted in Razer Support
Synapse 3 Update broke Chroma Connect

well looks like I am not the only one with this issue, has there been any updates to this issue? /synapse-connect-stop-working-after-update-at-2020-10-03.63819/ /chroma-apps-not-syncing-with-supported-hardware-thermaltake-msi-mystic-light-etc.63896/ I had also contacted ThermalTake and the response from their support team is that "We actually tested the update last week, it worked fine. Our software team will contact Razer today see if they change anything after they sent the update to us." So I wonder if something was changed before the final release

11
Razer.Speedcr0ss
3 years ago
johnnyblu84
johnnyblu84Insider
posted in Razer Support
Synapse 3 latest update and ThermalTake connection issue

Update: Hey everyone, ThermalTake just did a update for their TT RGB Plus software that along with the previous Razer Synapses update has seemingly fixed the Chroma connection issue. I have not had a problem connecting since installing the TT update. Hope this helps

5
johnnyblu84
4 years ago
johnnyblu84
johnnyblu84Insider
posted in Razer Support
Synapse 3 latest update and ThermalTake connection issue

Update - Ok Razer just put out Synapse Ver. 3.5.907.90217 that in the release notes states a fix for Chroma Connect issues, well sadly it did not fix the issues in regard to connecting to my ThermalTake fans. So hopefully the next update will Fix this issue.

5
johnnyblu84
4 years ago
johnnyblu84
johnnyblu84Insider
posted in Audio
Nari Ultimate Game Mode?

TheFranubianGame Mode is the actual Spatial Audio advertised, which is superior to 7.1 surround sound. While 7.1 surround sound lets you hear sounds around your head... Spatial lets you hear sounds around and ABOVE or BELOW your head. The thing is, instead of being smart, THX/Razer are not using the already widely adopted Windows Sonic API included with Windows 10, which enables Spatial audio on Dolby Atmos, Windows Sonic and DTS:X. So they have to rely on developers and publishers making games with THX Gamode mode in mind. And there are no games that use THX Game mode yet. Hence the lack of a real list. Thank you TheFranubian for the response. I figured it was something brand new seeing as it was never there before. I really appreciate the information.

2
johnnyblu84
4 years ago
T
Thisismomentofthetruth
posted in Razer Support
THX Spatial audio missing after update synapse 3

I had to go into synpase settings and click reset on my nari heaphones then right click start, Apps & Features, Razer synapse, modify repair. Then after restating my system it came back. Maybe trying this will fix your issue too

1
johnnyblu84
4 years ago
G
gleipn1r
posted in Mice and Surfaces
Razer Deathadder Elite stop working

gleipn1rhi i have razer deathadder and i was using like 1 year without problem today like 30 min ago i just install the razer firmware updater after using program my mouse stop working and my pc didnt recognize the mouse i try to use on another pc but it still doesn't work anymore how i can fix this pls help me Same here, worked just fine until this new synapse update (which said it came out on 7/27/20 ???) but now it won't be detected in Synapse.... Why Razer Why "Update" Went into Apps, Synapse, Modify and told it to repair program. Now the Death adder is found in synapse. Might work for other issues

5
LiLmEgZ
4 years ago
A
Anonymous
posted in Audio
Nari Ultimate Mic Issue fixed

Yeah I have this same issue, cant figure out how to not have the headphone audio be picked up by the mic, I tried to go to the support links posted but it seems the Razer website is going through issues too. I wish there is a fix at some point Update: I was able to get the 15. firmware file but when I try and do the update, the update button never lets me push it to start only the cancel button.

69
G
3 years ago

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