Replies posted by neoDD69 | Razer Insider

Replies posted by neoDD69

11 Replies

G
GhastlyTT
posted in Razer Support

Synapse 20221208 update broken

I've found a workaround for the issue: 1 - uninstall RAZER Synapse from Windows-Setting 2 - download the previous installre, form Razer, https://dl.razerzone.com/drivers/Synapse3/win/RazerSynapseInstaller_V1.9.1.344.exe 3 - reboot 4 - install Synapse with file at point 2 5 - rebboot. For me worked and it installed Synapse v. 20221208!

6
Razer.Zionzedd
1 year ago
G
GhastlyTT
posted in Razer Support

Synapse 20221208 update broken

mee TOOOO... same errors. Seems that in installation packages miss one or more DLL. I'm a senior .Net C# dev and I got the same error when runtime section of .config file require some asembly that don't exist in the exe path or in a env PATH. Please FIX ora give us a rollback path without loose any config ! I whish send to your devs my logs ... but your forum block uploading of ZIP! here some line fomr log files: ===== Starting Log: 10 Dec 2022 @ 12:33 ====== [20221210 12:33:39.031][ProcID10148:TID10292]CRSy3_Feature::InitiateLogging: INFO: Logging started (C:\\ProgramData\\Razer\\Synapse3\\Log\\Keybd_026c_GameMode.log) [20221210 12:33:39.032][ProcID10148:TID10292]CRSy3_Feature::Initialise: INFO: Init Device Definition: C:\\ProgramData\\Razer\\Synapse3\\Service\\Bin\\Devices\\Jamie T2 V2\\Bin\\DD_Jamie T2 V2.rzdd - OK [20221210 12:33:43.221][ProcID10148:TID10292]MW: Loading from explicit path: C:\\ProgramData\\Razer\\Synapse3\\Service\\Bin\\Devices\\Jamie T2 V2\\Bin\\..\\..\\Mw\\R

6
Razer.Zionzedd
1 year ago
P
PurpleFox32
posted in Razer Support

Mouse/Software has major issues.

Hi PurpleFox, I cannot resolve your problem but I read that you have Razer HW attached to a USB HUB !!! In years I got some trouble with the pair "USB-HUB & Razer Devices with dongles" ... solved attaching the device directoly to the USB tha came from the PC. Y can suggest to try: 1 - use the USBs of the PC and retry 2 - mind that you may need to re-link the USB dongle of the Razer device. For this you need the Razer<nameOfDevice>PairingUtility_vxx.exe that can you find with a search. After an OS update I had to re-pair the dongle with the device (NariUltimate & Nar) Mind that the Razer device have a software inside ... and sometime may be need updated too ;) Davide

1
neoDD69
1 year ago
neoDD69
neoDD69Insider Mini
posted in Razer Support

SYNAPSE 3: How copy key or light assignements from one keyboard to another?

Importing the file with the profile, that I've saved 2 months ago, Synapse has reassigned the correct key assignments to the new keyboard. But with lights ... no success.

1
neoDD69
1 year ago
R
RobotMan91
posted in Razer Support

Mouse cursor freeze/stutter when switching profile

Razer.Speedcr0ssThanks for performing the suggested steps. You can also try replicating the issue while connected to a different USB port or computer. Ensure that your device is connected directly to the computer's USB, not on a hub. This don't works. The problem is "known", I signaled to Razer dozens of monts ago, but I suppose that the software team is not skilled enought to solve this issue ... it's a communication problem from Razer service to the device (Mouse, keyboard, and so on). I use Razer device to work, not only for gaming, and I switch frequently from Visual Studio and other apps and Synapse lags every time and in the few weeks .. it seems go crazy and after some hours of works instead of doing the configured "TEXT FUNCTION" it play paste for every key that is congiured for a text function !!! I'm an iper-full-stacked and ultra-senior DEVELOPER and this is a clear BUG in Synapse software. Razer guys : please inform your dev team and push to solve this issue (there are

7
R
2 years ago
T
Thorgal_athman
posted in Razer Support

Synapse crash with Kraken v3 PRO

The last version of Synapse 3 have a LOT of stability problems. Sometime works: close all Razer apps with the menu "Exit All Apps", right click on the razer icon near the clock, and then start RAzer Synapse from Windows Menu. before jan 2022 Synapse was more stable. But I have a lot of problem in years with Synapse (Logitech SW works fine but their HW is not so good like Razer products) ... I suppose that their SW team is too young.

6
Razer.Speedcr0ss
2 years ago
R
raznet
posted in Razer Support

Weird System Lag with Synapse 3 Only

Thanks, replied via PM.

9
Razer.Speedcr0ss
3 years ago
R
raznet
posted in Razer Support

Weird System Lag with Synapse 3 Only

@Razer.SpeedCr0ss, I've done all your suggestion (I'm a senior developer and ICT engenieer) and the result is: NOTHING CHANGED! It tooks always SECONDS (1-2) to change the PROFILE! and meanwhile the MOUSE STOP RESPONDING and LAGGING "A BESTIA" !! Seems that the MOUSE remain DISCONNECTED (not for Win): the movements when change profile was IGNORED ... like you move the mouse when it's inches away from the table! Any suggestions different to escalade the issue to SENIORS DEV?

9
Razer.Speedcr0ss
3 years ago
R
raznet
posted in Razer Support

Weird System Lag with Synapse 3 Only

Guys, it's, for me, a years long problem ;( I'm a senior software developer, in Windows, and I've some ideas where Razer Guys can put their eyes and hans to try to solve the problem. The problem is that NO ONE with sufficent skills to escalade the issue to Razer senior developers will read this post and other messages that I've wroed about ... the big enterprises mostly interact "blinded", or oneway, with the real world and real users. Logitech have a SW like Synapse 3 but works a LOT BETTER (I'm was a Logitech customer for decades) but theie hardware goes down, very very down, in quality, reliabilit and design in last years. Razer in the other hand producte grate HW but thier are so young in SW ... or miss some specialist in the team that develop Synapse 3

9
Razer.Speedcr0ss
3 years ago
R
raznet
posted in Razer Support

Weird System Lag with Synapse 3 Only

Hi raznet, me too have a lag problem with Synapse 3, every time I switch application! ... from years, but no one read my notes. Good luck. One curiosity ... do you use Windows 10 of some Windows Insider preview ? Me yes and I suppose that Synaspe 3 is not ready for the preview versions of Windows ... they are a little lazy ;)

9
Razer.Speedcr0ss
3 years ago
A
AllAsianMatt
posted in Razer Support

Synapse Randomly turns off profiles and leaves blanks for profiles

Hi folks,I've big problems with switch profiles from 2019 with Synapse. The last was few minutes ago: I use Windows 10 2004 build 19041.207 I'm a developer in C# and Windows Dekstop from 20 years. I saw from months that after some events (power) or after few hours of use of my Win10 (while Synapse changes the profiles slowly, but it changes) Synapse STOP to change profiles. ------- I saw this error in Windows Logs: ----- Applicazione: Razer Synapse Service Process.exe Versione framework: v4.0.30319 Descrizione: il processo è stato terminato a causa di un'eccezione non gestita. Informazioni sull'eccezione: System.AccessViolationException in System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef) in System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32) in System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)

8
neoDD69
4 years ago

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