Replies posted by Cody0866 | Razer Insider

Replies posted by Cody0866

10 Replies

L
LeemoonWolfInsider Mini
asked in Audio

Blackshark v2 pro 2023 audio problems

I empathize, I spend a lot of time in DAWs, but I also spend a lot of time gaming. I rely on the headset to have a stable connection when I’m tracking enemy footsteps, but the glitching at random ruins that. I’ve been having it cut out while working on music. It’s really starting to push me over the edge, tbh. It’s ruining my productions.

2
Cody0866
2 months ago
Zorn_
Zorn_Insider Mini
asked in The New Razer Synapse | Razer Chroma App Open Beta

No update for 2 months?

How would I know if that’s the case? Task manager is pretty vigilant about reporting instances of programs running. If it uninstalled synapse, I’m sure it’s something else, but if some component of synapse is left behind, that’d be the place to look for it

19
alexvojacek
4 months ago
Zorn_
Zorn_Insider Mini
asked in The New Razer Synapse | Razer Chroma App Open Beta

No update for 2 months?

Well, for one it constantly loops into asking me to log in with my Razer account, and does it 3-4 times before eventually letting me sign in. The lighting on my Deathstalker Pro V2 has not ever worked since installing the new beta, it either sits as rainbow colors, or as it is currently, zero lighting at all, despite the fact that I have Starlight selected in Synapse. That’s just for starters. Make sure the normal Synapse installation isn’t running, I had the same issue until I told the normal one to discontinue. The Chromas were going to war. Can you elaborate on what you mean by this? It automatically uninstalled Synapse3 when I installed the beta version, so I do not have the old one running in tandem.  In my instance, for whatever reason, the beta only uninstalled Synapse 3 for me, not the Chroma half of the release, so the two versions (release vs beta) both booted at start up and caused the keyboard to stay with whatever the beta was set to, with

19
alexvojacek
4 months ago
Zorn_
Zorn_Insider Mini
asked in The New Razer Synapse | Razer Chroma App Open Beta

No update for 2 months?

Well, for one it constantly loops into asking me to log in with my Razer account, and does it 3-4 times before eventually letting me sign in. The lighting on my Deathstalker Pro V2 has not ever worked since installing the new beta, it either sits as rainbow colors, or as it is currently, zero lighting at all, despite the fact that I have Starlight selected in Synapse. That’s just for starters. Make sure the normal Synapse installation isn’t running, I had the same issue until I told the normal one to discontinue. The Chromas were going to war.

19
alexvojacek
4 months ago
Cody0866
Cody0866Insider Mini
asked in The New Razer Synapse | Razer Chroma App Open Beta

Bug: Command dial unresponsive when Synapse is running

I mistakenly listed this bug report as a question. 

1
Cody0866
5 months ago
Cody0866
Cody0866Insider Mini
asked in Razer Support

Huntsman V2 Analog repeating previously pressed keys

I’ve tossed the towel in on waiting; I’ve been using a different keyboard entirely (logitech) and this issue disappeared, irregardless of whether synapse is running. Recommend staying away from purchasing the Huntsman line of keyboards until the issue is resolved.

111
T
1 month ago
Cody0866
Cody0866Insider Mini
asked in Razer Support

Huntsman V2 Analog repeating previously pressed keys

Razer has sent me an e-mail saying they’ve tracked down the cause of the issue. Due to it’s complexity however, they cannot give me a time frame that a solution will be provided within. 🙃Very premium feel to hear after 2 months of patiently waiting, I’ve got nothing to show for it and a closed support ticket.

111
T
1 month ago
Cody0866
Cody0866Insider Mini
asked in Razer Support

Huntsman V2 Analog repeating previously pressed keys

For those of you at home who are playing along , there was another update released by Razer. It brings Synapse to version 3.8.831.90619 and attempts to correct the issue we’ve been seeing. I installed the update early this morning, restored the brightness of my Huntsman’s chroma, and within 2 minutes the issue repeated. I’ve restarted my PC just in case the OS was in a weird state, so I’ll see if that has fixed the issue or not.I’ll push a request to Razer to see if they’re interested in getting logs from customers who are having the same issue. I’d just suggest posting logs ourselves to try and find the issue, but I don’t know what the logs collect, so I don’t want anyone to share their logs online, lest they contain a password in plaintext or some personal info.I’m sending an email to touch base with Razer’s team and will update if I figure out anything new. Cheers, good luck, have fun gamers.

111
T
1 month ago
Cody0866
Cody0866Insider Mini
asked in Razer Support

Huntsman V2 Analog repeating previously pressed keys

We’re still at it people; I’ve been in contact with Razer support since I opened this ticket, and I sent in some logs from Synapse log collector. they pushed one update in an effort to rectify the issue, which had no effect on the bug. Do people experiencing this bug also use chroma on their keyboards? It’s a snowball’s chance, but really the only thing I can think to do is share commonalities. So far, more often than not the issue seems to manifest most often when:typing quickly making a mistake when typing making multiple inputs using the keyboard later in the evening Chroma brightness is set >20 My keyboard has a Chroma Studio setup with Static, Ripple, Spectrum Cycling and Audio Meter. No macros running. Anything here ring true with anyone else?I’ll update this thread once I hear back from Razer’s team on this. They’ve been assuring me they’re waiting to hear from their software team on the issue. 

111
T
1 month ago
Cody0866
Cody0866Insider Mini
asked in Razer Support

Huntsman V2 Analog repeating previously pressed keys

I am having the same exact issue on my Huntsman V2 Analog as well I might see if we can have someone from Razer look into the issue. I’ve noticed it tends to occur more frequently in the evening, which is even more confounding. Do you notice it becoming any more frequent during specific times, or while doing specific things? If it matters, I’m running Windows 11 on an Intel CPU; i9-11900k. There’s just so many similarities we might have that could be the source. I know Razer has some log collecting software, that could help, but I’m not even remotely clever enough to dig through the logs. I might see if I can feed them to an AI and see if it can make sense of any log events.If I had to guess, I suspect it might be a conflict between drivers that are proprietary to Razer’s analog system, whether it’s in use or not, and something on the OS’s side. A conflict with the analog system would explain why this might be a relatively niche problem for most people. I barely found anything onlin

111
T
1 month ago

Badges

View More
CookiesCookie settings