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Unanswered questions

15255 Threads
Aramayis
AramayisInsider Mini
asked in Razer Support
Razer viper mini jumps back and forthю

Добавьте как можно больше деталей, предосRazer viper mini прыгает взад и вперед (очень часто в верхней левой части. Пользуюсь мышью уже 8 месяцев.Попробуйте все нижние действия.Что делать?тавив детали, вы облегчите другим ответ

1
Aramayis
1 year ago
Mehmettasdemir63
Mehmettasdemir63Insider Mini
asked in Audio
Razer Man o War 7.1 dungle help

Hello, my Razer Man O War 7.1 wireless headset's USB dongle was lost during an earthquake. The replacement part for the headset is not sold separately. If anyone has it, could they sell it to me? Or could you provide me with information on how I can evaluate the headset? Thank you.

4
Mehmettasdemir63
1 year ago
S
SirIlosInsider Mini
asked in Razer Support
Razer Blade 15 2021 advanced- dropped performance

I have updated all drivers synapse, NVIDIA, intel, windows, everything. After all the updates. For some reason the performance has dropped harshly. I have the i7-11800h with rtx 3070 and 16gb ram. It should play elden ring at approx. 60fps at max, and war thunder at 140+ fps. After the updates i am getting 20 fps for elden ring and 50 for war thunder the exact same settings. Do we know why this could be happening?

2
S
1 year ago
G
gbristow02Insider Mini
asked in Systems
windows missing

Can’t get into my laptop this is the furthest I can go. If I try to contact razer they say I’m out of warranty and can’t speak to them. Can someone help

0
G
1 year ago
secretquickScarlet186
secretquickScarlet186Insider Mini
asked in Razer Support
blackshark v2 pro mic not working

I did all the steps that were listed and nothing works, HELP

0
secretquickScarlet186
1 year ago
NeoTheIllusion
NeoTheIllusionInsider Mini
asked in Keyboards
My razer cynosa v2 keeps ghost typing

So whenever I’m playing games for a prolonged period of time at random my keyboard will start typing = over and over again on its own without any warning or even the key being pressed as I never have anything bound to this key when playing  any idea what’s happening or how to fix it?

0
NeoTheIllusion
1 year ago
T
thinkfast1stepaheadInsider Mini
asked in Console Peripherals
stick drift

Hi,So recently I have a problom playing multiple games becauce I have a stick drift.So what should I do? Do I have to send it back for reperation?Btw im using the sonic edition.Thanks 

0
L
1 year ago
B
BreakingWindInsider Mini
asked in Razer Support
I would like to send my laptop in for a battery replacement.

Hello has anyone had any experience getting their battery replaced after warranty has run out? I have an RBS 2019 and the battery is swollen. I am willing to pay the service fee and send it in for a battery replacement.

1
Razer.Zionzedd
1 year ago
A
Andersonn1739Insider Mini
asked in Razer Support
Headset HEADSET GAMER RAZER NARI ULTIMATE WIRELESS XBOX ONE, RZ04-02910100-R3U1

  Hello, I would like to confirm if the original Xbox One Wireless Pc Controller Adapter will make the HEADSET GAMER RAZER NARI ULTIMATE WIRELESS XBOX ONE, RZ04-02910100-R3U1 headset work on a computer with windows 11? Olá gostaria de confirmar se o Adaptador Controle Xbox One Wireless Pc original, vai fazer o headset HEADSET GAMER RAZER NARI ULTIMATE WIRELESS XBOX ONE, RZ04-02910100-R3U1 funcionar no computador com windows 11 ?

0
A
1 year ago
streettechnoPeru210
streettechnoPeru210Insider Mini
asked in Razer Support
Inquiries about Viper Mini Signature Mouse Feet

Currently using Viper Mini SignatureI want to buy extra Glass mouse feet, is there any way?

1
Crowned.Vulture
1 year ago
LegendofKirby77
LegendofKirby77Insider Mini
asked in Razer Support
Mouse dock pro charging

i just purcased a new mouse the Basilisk v3 pro with the mouse dock pro and they dont charge. at first when i put the mouse on it would charge then flash very fast. i would pull it off thinking something was wrong then now when i try to charge nothing happens

2
H
1 year ago
Yakir951
Yakir951Insider Mini
asked in Razer Support
Red light always on on my Kraken Kitty

When light is turned off one ear always lighting red

0
Yakir951
1 year ago
T
TransGalChloeInsider Mini
asked in Razer Support
Issue with Mouse 5 on Razer Basilisk V3

Having a very weird issue right now, Mouse Button 5 isn’t working correctly.It seems to work and either catch up on inputs or just hold itself down for a couple seconds after plugging it in and out, and then stops working againI’ve tried uninstalling synapse, plugging it into every different usb port on my computer & cleaning the button itself but none of it seems to work. This only seems to be a recent problem, perhaps since I updated the mouse’s drivers, but there doesn’t seem to be a way to undo that so I’m at a loss.

0
T
1 year ago
D4n1y4l
D4n1y4lInsider Mini
asked in Console Peripherals
RMA

Hello, I would like to start an RMA request for one of my devices as they have a recurring problem, Is there a way I could now start it?

0
D4n1y4l
1 year ago
FluorescentPinkJEThit254
FluorescentPinkJEThit254Insider Mini
asked in Razer Support
Can the "Razer Blade 15” Base (2020) | RZ09-0328x" do VR via the thunderbolt port or using oculus airlink?

I have hears the blade 15 cannot use VR as the thunderbolt is not linked to the dedicated GPU. Is this true? If so, does airlink still work? Thanks.

0
FluorescentPinkJEThit254
1 year ago
L
leetBlizzardBlue053Insider Mini
asked in Keyboards
blackwidow v4 pro functionality

I'm looking at getting the blackwidow v4 pro I am unsure if it do the things that I'm interested in. At the office, I use a mapping software called ARCGIS that requires a lot of zooming and scrolling. The data is displayed in something that is relatively similar to excel, scrolling up/down, left/right in the spreadsheet or zoom in/out of extents would be helpful. Has anyone used this keyboard like this outside of gaming? My wife got me the headphones and a mouse which I love and would like expand on the razer ecosystem. 

0
L
1 year ago
W
whitered24Insider Mini
asked in Razer Support
mouse scroll problem

Mouse razer deathadder essential. mouse problem - I use this mouse on my PS5 and I found a problem with the scroll on it, when I try to use it to play or scroll down on something it doesn’t work, I try to figure out the problem or if it’s a secret setting on the mouse but I didn’t found anything. Can someone help me ? 

0
W
1 year ago
559093080
559093080Insider Mini
asked in Razer Support
how to change mobile number

i lost my phone and i forgot my backup codes.How can i change my mobile phone number?

0
559093080
1 year ago
Subeyy
SubeyyInsider Mini
asked in Razer Support
Razer Kaira Pro for xbox

Hey guys, just wondering if anybody has had a problem with distorted sound in the kaira pro? I was in the middle of a game when my sound went fuzzy and hasn’t ever gone back to normal. The sound is very high pitched and distorted no matter what I do to try fix it. Any tips on how I can fix this? It’s only new.Would really appreciate the help

2
IOLITEcoolMangoTango109
1 year ago
L
LiangelInsider Mini
asked in Broadcaster
Razer Ripsaw HD | Can use for monitor extend?

Hi guys, i'm facing a small problem, namely i need to use a second monitor, however i have a laptop (nitro 5... ) without thunderbolt port. that means i can only use one monitor using hdmi port. Can you please tell me, using the Razer Ripsaw, I can connect a second monitor to my laptop? Thanks.

1
L
1 year ago
K
kayxjohnnyInsider Mini
asked in Razer Support
Viper Ultimate Creaking and Rattling

My razed viper ultimate makes creaking noise whenever pressure is applied to pretty much anywhere on the mouse. Also, it rattles when you shake it. Is there any options on how I can fix these issues?

0
K
1 year ago
AMETHYSTclassicRhythm741
AMETHYSTclassicRhythm741Insider Mini
asked in Razer Support
I bought a black shark v2x QR code

I bought a black shark v2x, but it only contained a QR code without a code. Does scanning this give me the code?

2
SpanishVioletbizhome393
1 year ago
R
rafaelbrunorsInsider Mini
asked in Razer Support
Razer Viper Ultimate não funciona

Comprei o Mouse sem Fio Razer Viper Ultimate, utilizei ele no primeiro com a carga que já veio de fábrica, mas no dia seguinte tinha acabado a bateria, coloquei para carregar, mas não tem jeito dele ligar, também não mostra nem que está carregando. Saberiam de algum procedimento para fazê-lo funcionar?

0
R
1 year ago
rushplaneNickel689
rushplaneNickel689Insider Mini
asked in Razer Support
problem connecting barracuda x headphones to phone via bluetooth

I tried to connect headphones to my Google pixel 6 phone, but I can't figure out how to enable bluetooth connection. I read the manual and it says to hold down the power button for 5 seconds, but nothing happens to me. I also wanted to try resetting the phone to factory settings, but there is no information on this. Maybe someone has already encountered this problem.

1
walter3000
1 year ago
senseiii58
senseiii58Insider Mini
asked in Razer Support
doğrulama kodu alamıyorum

razer gold paramla alışveriş yapmak için kod alamıyorum sms gelmiyor

5
A
1 year ago

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