joekong_hk
I also confirm my Blade 15 2022 (RZ09-0421x) got the same problem after updating the graphics driver. Only by reinstalling 512.95 can the laptop return to normal.

Did anybody try the latest driver 516.94?

I also have an RZ09-0421x with the same issue. Looks like this problem still exists in 516.94 according to page 13 of the release notes:

At least with the release notes we can track the issue with each driver release without resorting to testing it.

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Can't believe this is still an issue. I wish I wasn't passed the return date, not a fan of being stuck with something that isn't working right...

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Ender1618
Is there any progress in addressing this issue, for Nvidia drivers past 512.15?

It has been well over a month. I do not want to be stuck to an older version of the display drivers indefinitely.

I understand you want to operate your machine while using its latest firmware version. However, the issue is still under investigation. Should our devs finalize the fix, they will either post on the laptop affect laptop's support page or send it through Razer Synapse updates. We appreciate everyone's cooperation.

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I may have to return mine too. Their support system is too complicated

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Is there any progress in this case? I can‘t use G Snych over HDMI and i don‘t want to stuck with older drivers. Please fix it. Its a $ 4.000 notebook!

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FlyingFoxFei
Just purchased new Razer Blade 14. I use a razer docking. Connecting to an external monitor with a thunderbolt cable. From either of the Thunderbolt 4 (USB-C) ports. No signal detected from monitor. works perfectly fine if I use a dongle to covert the thunderbolt to HDMI on the razer docking.
I rolled back the Navidia driver per suggestion. did nothing.

If you have nvidia 30 serie card uninstall graphic driver but before download from Google nvidia driver 512.15 if you go above extremalnie monitor will not work.

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BlackFireDragon
If you have nvidia 30 serie card uninstall graphic driver but before download from Google nvidia driver 512.15 if you go above extremalnie monitor will not work.

Yep. did that. not working...

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FlyingFoxFei
Yep. did that. not working...

For me this driver fix the issue. You can check if there is any bios update for your laptop. You can also try if dont mistake driver uninstaller when you remove driver gór graphic card disable wifi or disconnect ethernet cable uninstall driver and Run this app it will remove registry enteries and filles that was not removed then restart laptop but dont turn on wifi or ethernet cable install driver 512.15 or lower restart again then check if external monitor works.

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FlyingFoxFei
Thank you! will try. two questions - 1) what do you mean by don't mistake driver uninstaller? and 2) what is the app to remove registry entries?

IPhone dictionery is quite agressive this is why some words are incorrect. Back to questions dont enable internet connection becose before you will install new driver Windows update will install it before you for me it want to install 516.2x on this version monitor for sure will not work. On second question try driver sweeper it is simple and free.

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I finally figured out... The driver was fine. no issue. The only issue is that my new razer require thunderbolt 4 cable to connect to external monitor. i swapped the thunderbolt 3 to 4 and all problems solved. Thanks!!

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I own a Razer Blade 17 2022 (RZ09-0423x), Intel i9-12900H, NVidia RTX 3080ti. I read on this thread that on some older versions of the laptop that a bios update helped fix this issue. I am on version 1.07 of the BIOS, and there does not seem to be an update past that (not that I could find).

Is there an driver update past 1.07 for RZ09-0423x that exists?

I use this laptop mainly for game development, and I can confirm that the Unreal 5.03 Editor crashes using the Nvidia driver 512.15, but the application runs fine with 516.25 or higher (but then my USB-C display ports stop working). The editor gives a warning on start-up if your driver is not 516.25 or above. BTW trying to drop down to version 5.02 of Unreal is not an option (you would have to build it from source, and its just not supported).

I have also been looking at the forums of other retailer's that sell laptops with similar specs (12th gen intel, and NVidia 30xx RTX), some had a similar issue with their USB-C -> Display ports not working after the 512.15, but some were able to fix this with a laptop BIOS/firmware update.

I am hoping that Razer will continue to work with NVidia on trying to solve this problem, ether in the form of NVidia releasing a new driver or Razer or maybe both, that fix this.

Has anyone been able to get the display ports working on a NVidia driver 516.25 or higher?

I heard something about making sure your USB-C ->Displayport cables are rated for Thunderbolt 4.

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So are you saying it's a Razer update fix required here?
Keen to not fork off onto some weird BIOS branch only to be saddled with a choice to loose the setup (as advertised mind you and therefore grounds for compensation / redress at the expense of the supplier).

This is probably why they're being cagey. Since they have offered a device that can't provide the advertised feature. The Sqeaky wheel gets the oil - amazed how many people are having the same issue and no addressed solution.

The Support email I got doesn't help either.

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Yeah - feels like they're making it a "you problem" - rather than an issue with their bios. Not great ITAR either since they've largely ignored this thread. Suggest tweeting them might make its way via a different channel to someone who can actually diagnose / triage the problem - or make that happen!

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Using 2022 Blade 15 OLED 3070Ti here. Tried everything in this thread with no success. My cheapo HP work laptop has no problem on the exact same Razer dock though! This is what you get for $4k I guess. I feel horribly scammed. Move some of your devs from the flashing rainbow team to the usable product team.

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Hey, everyone! I own a 2022 Blade 15 w/ RTX 3080 Ti.

Just chiming in to let you know that rolling back the Nvidia drivers to 512.95 fixed EVERYTHING for me:

• Random stuttering on external monitors (via USB-C) is gone
  
• Right USB-C working properly
  
• Left USB-C now works at full capacity (via Thunderbolt 4 Dock)
  
• External monitors no longer stuck/downgraded at 4K@30hz
  
• Active Thunderbolt 4 cables now work as intended (full bandwidth instead of 4K@30hz)
  

Here's hoping Razer releases a proper fix for this one

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Edit Sep 28: Game Ready Driver 517.48 finally fixed this issue!

Another edit: Dual external monitor setup is not possible for some reason. Only one external monitor supported. What the hell is going on.

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The new nvidia Geforce drivers are out:
Driver NVIDIA Studio 517.40 - WHQL Tue Sep 20, 2022

as far as I could try, they solved the problem for me (Razer blade 17 2022 - 3070 Ti).

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Alchimista_Acciaio
The new nvidia Geforce drivers are out:
Driver NVIDIA Studio 517.40 - WHQL Tue Sep 20, 2022

as far as I could try, they solved the problem for me (Razer blade 17 2022 - 3070 Ti).

Nothing is solved or fixed. GameReady drivers are fiffrent then Studio this are two diffrent things. Studio drivers are forwork graphic or video production in short and focus on this things. Gameready drivers are more universal and focus more on games and performance and works perfect also for video or photo. I think this will help you understand the diffrence:

What is the difference between Nvidia studio and game ready driver?
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If you are a gamer who prioritizes day of launch support for the latest games, patches, and DLCs, choose Game Ready Drivers. If you are a content creator who prioritizes reliability for creative workflows including video editing, animation, photography, graphic design, and livestreaming, choose Studio Drivers.

Do game Ready drivers actually improve performance?
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In short, Game Ready Drivers grant the game engine boosted performance by allowing portions of it to access the operating system's kernel, giving it more direct access to the GPU. This can boost framerate, reduce latency, offer more consistent minimum performance, and enhance stability

p.s Today get new Windows 11 22H2 update. Windows now force reinstall the graphic driver to 516.54 and if you want dowgrade it again it's a pain in the a... So if someone will update the system remember to reinstall the drivers becose external monitor will dont work.

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BlackFireDragon
Nothing is solved or fixed. GameReady drivers are fiffrent then Studio this are two diffrent things. Studio drivers are forwork graphic or video production in short and focus on this things. Gameready drivers are more universal and focus more on games and performance and works perfect also for video or photo. I think this will help you understand the diffrence:



p.s Today get new Windows 11 22H2 update. Windows now force reinstall the graphic driver to 516.54 and if you want dowgrade it again it's a pain in the a... So if someone will update the system remember to reinstall the drivers becose external monitor will dont work.

So you're saying the new Game Ready Drivers don't address the issue? This sucks, I've been stuck on these old drivers for months on my brand new machine. Complete oversight, and it's clear they aren't fixing it anytime soon as razer support hasn't been in this thread in quite some time. I do like your idea about new 40 series laptops though:big_grin_:, maybe that would make up for months of inexcusable "support" if you could call it that.
You pay a premium for Razer's quality and this is how you're treated. It feels like they know they already have the sale and no longer need to worry about us. New games coming out over the next few weeks and man oh man am I excited for tons of crashes due to my outdated drivers!
Seriously a bad look Razer.

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Thats fine for you but what should i do with studio driver?

My 4,300 Euro expensive Razer Notebook is a gaming monster so i need the latest(!!) Game Ready drivers. So, hey whats up, thats not a 800 Euro no name chinese Notebook.

Razer support should urgently clarify wheter this is a failure of nvidia or Razer itself. If its the latter then i will never buy a Razer Notebook again. I will sell it and switch to MSI, Lenovo or Alienware.

Either way, its embarrassing for a premium manufacturer. At least the purchase price was premium.

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I can confirm that with GeForce Game Ready Driver WHQL 517.48 my external monitor connected via USB-C on Razer Thunderbolt 4 Dock Chroma is now working again @Razer Blade 15, QHD 240Hz, GeForce RTX 3080 Ti.

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MA250
With game ready driver 517.48 release date 9/27/2022 I am running two external monitors at 3840x2160 off a Razer thunderbolt 4 dock. This configuration was not working unless I used the original driver that cam with the laptop (2022 model of the Razer 17 3080 TI 4K @144HZ.

I´ve the same setup, just with razer blade 15. Same driver installed, but it just detects one of my monitors.

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I've plugged them both into the dock. And if i plug one out of the dock, the other one turns on. Just one is getting detected..

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Got the new Razer Blade 17 2022 (12800H, RTX 3080 Ti, QHD 240 Hz).
Current BIOS version 1.07 (but how if latest on Razer downloads is 1.06?), EC FW Version 1.02. Win 11 with latest updates.

Connecting external portable monitor - from either of the Thunderbolt 4 ports there is no signal detected, but monitor swithces on (using Razer Thunderbolt 4 Cable, connecting directly to the ports).
HDMI to type C - same thing.

Tried these combinations with Lenovo and Apple laptops - all working fine.

Rollback/Updating/Studio or Game Ready drivers/Optimus or Discrete GPU - still nothing.
Tried BIOS and EC Updater - have "This firmware tool is for use only with Blade and compatible systems. This application will now close." message - checked BIOS and surprisingly System Serial Number and System SKU are N/A - what is going on? And how to fix all of this?

I'm working on this machine and Revert to Defaults is not an option.
Waiting for Razer comments. Thanks.

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Gr0mmer
Got the new Razer Blade 17 2022 (12800H, RTX 3080 Ti, QHD 240 Hz).
Current BIOS version 1.07 (but how if latest on Razer downloads is 1.06?), EC FW Version 1.02. Win 11 with latest updates.

Connecting external portable monitor - from either of the Thunderbolt 4 ports there is no signal detected, but monitor swithces on (using Razer Thunderbolt 4 Cable, connecting directly to the ports).
HDMI to type C - same thing.

Tried these combinations with Lenovo and Apple laptops - all working fine.

Rollback/Updating/Studio or Game Ready drivers/Optimus or Discrete GPU - still nothing.
Tried BIOS and EC Updater - have "This firmware tool is for use only with Blade and compatible systems. This application will now close." message - checked BIOS and surprisingly System Serial Number and System SKU are N/A - what is going on? And how to fix all of this?

I'm working on this machine and Revert to Defaults is not an option.
Waiting for Razer comments. Thanks.

Just up my previous message:

1. How can I make my external monitor work with Blade 17?
"[SUPPORT VIDEO] How to Troubleshoot External Monitor Connection Issues for Razer Blade" - not helps.

2. Why there is no serial number in BIOS, and how to fix it? - I can't get any updates because of this thing.

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This is not resolved. I am able to confirm that this is not a Razer Dock issue - when I attach my Dell XPS 13 2-in-1 9310 to the dock the monitors work just fine.
However when I use my Razer Blade 15 (2022) with a RTX 3080 TI, it refuses to recognize more than one external display. When I attach the 2nd monitor via the other Thunderbolt slot, the monitor works fine.
The displays are both Dell U2515H with 2560x1440 @ 60Hz. So bandwidth should not be a problem.

I have multiple co-workers experiencing the exact same problem on all mentioned driver versions. This makes using the Razer Blade 15 2022 unfit as a proper workstation laptop.

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