Systems

Brand new cooling pad, razer blade 14 w/synapse 4. Updated firmware on cooling pad per razer synapse, and now guess what?! I can’t use my cooling pad. It just sticks on “initializing” within the GPU/CPU temp boxes and won’t let me switch the thing back to “balanced” now I either have to deal with the constant fan blaring or lay off the PC for gaming (which is not ideal for a gaming PC). I know it’s a wider issue and expect some update to fix it, but it would be great if Razer would at least acknowledge the issue and assure us that we didn’t just burn 150.00…

I just opened up my Razer Blade 17 (2022) (Core i9-12900H / 3080 Ti) to install a second NVMe drive. After replacing the bottom case and powering the computer on again, I noticed the internal video had stopped working. I heard the Windows startup chime and was able to connect the laptop to an external display. The system is working normally, other than no longer being able to detect the internal display. I suspect I inadvertently knocked the video cable loose from the motherboard, but none of Razer’s support documents and I’m having a hard time locating the port myself. Can someone please point me in the right direction so I can try reseating the cable?

Why can you select the rpm of the fan on the Balanced mode, but when you are using the Custom and max out everything no? The fans in fact slow down so temperature rises too much. The model of 2023 has the option to activate the fans at max speed for the Custom profile, why the models of 2022 dosen’t have it? 2023 model: RAZER BLADE 15 2023 Model 2022 model: RAZER BLADE 15 2022 ADVANCED There is no way to overwrite the firmware so when custom is selected allways rises to 5200rpm right? Is there plans in the future to implement that feature of 2023 models to 2022? Thanks.

I have had to re-install windows (11) on my Razer Blade Pro 17 (2019 model, RZ09-0287x) due to a failed/botched Windows Insider update. Everything is now more-or-less working, but I am still missing drivers for a ‘Base System Device’, which is: Intel Corporation - JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] PCI\VEN_8086&DEV_15E8&SUBSYS_30001A58&REV_06 I have installed all the drivers from the Razer support download page for my razer model, including the Intel chipset drivers, but the driver for this device is still missing. Similar reports for this missing driver for other Razer laptop models seem to indicate that this driver should be available from Razer (and in the intel chipset drivers), but this does not seem to be the case for my Razer laptop. I have also searched the internet and cannot find a driver for this device (just one for a similar card but for a HP laptop). Does anyone know why this driver is not included in the Razer driver downloads, and where I can find/acquire t

id device not showing please help

Hi everyone, have graphics errors with the new Razer Blade 18 2025 model and captured them on a video: https://streamable.com/zuqnmf As long as only NVIDIA is active, everything works fine. As soon as I activate the Intel internal graphics card, they come right back. I have already updated drivers, cleaned NVIDIA and INTEL with DDU in shutdown mode. Uninstalled and reinstalled Razer Synapse 4 but unfortunately no chance :(

My razer pro 17 laptop (from December 2019) will no longer boot to windows after a recent windows 11 Insider update.No repair options are working, including a windows reset. My only option now looks to be creating a bootable USB pen drive and going from there. Is it ok to create a bootable pen drive from a windows 11 iso file from microsoft, or do I need a specific razer iso?If I can re-install windows once booted from the pen drive, can I then re-install the additional razer software? Any help/advice on how I can re-install windows would be very helpful and much appreciated. Also, how do I recover my windows OEM license key, if needed? Regards, John

I have a Dell i9 with dell dock and the dock can power on the lapotop while the lid is closed and its fully off. Its connected via thunderbolt. Similarly i have a corsair TBT200 with external power button but it will do nothing for my new Razer blade 16. My Blade is nicely tucked under a philips 49” super wide screen. Do i have to pull it out, open the lid to turn it on everytime? I know it can be set for wake from sleep with the keyboard but there no way from off? i think razer missed a trick by not adding a power on button accessible whiel the lid is closed.

I have the Razer Blade 17 2022 RZ09-0423x model, with a 3070ti and 144hz QHD screen. I’m looking to upgrade my storage, and I’ve been trying to find more information on the storage slot specifications. I have already visited this page: https://mysupport.razer.com/app/answers/detail/a_id/5896 and looked over all the specs there, but it didn’t answer one of my questions: Is the unused drive slot in the razer blade 17 2022 an m.2 2280 or 2230?

Hey everyone! Just curious what’s the average GPU temp you're seeing during gaming or heavy use? I’m trying to figure out what’s considered safe vs too hot. Share your temps, setup, and any tips for better cooling!

Razer blade 16 - 2023 - RTX 4090 Problem Description: NVIDIA GPU remains in P4 state at ~28W even when no processes are running (nvidia-smi confirms 0 active processes). When processes were running, power draw was only 4W, which is the opposite of expected behavior. Trying to enable persistence mode (nvidia-smi -pm 1) or change power limits (nvidia-smi -pl XX) results in "Not supported on this platform" errors. The GPU does not seem to fully power down when idle. Troubleshooting Steps Taken Offloaded all applications to Intel iGPU Used Windows Graphics Settings and NVIDIA Control Panel to ensure all apps (including dwm.exe) run on the Intel GPU. Verified via nvidia-smi that no active processes were using the NVIDIA GPU. Checked GPU Power State After offloading processes, the GPU unexpectedly stayed in P4 at 28W, rather than dropping to P8/P12 (<5W). Tried Adjusting Power Settings via nvidia-smi (Failed) nvidia-smi -pm 1 → "Persistence mode not supported" nvidia-smi -pl 15 → "Changing p

hello any one know how to update the backup partition from win 10 to win 11 on a razer blade 17 please thanks in advance

I want to replace the LCD cable of my Razer Blade 15 base 2019 model. I was able to successfully dismantle the lid assembly and remove the screen. I don't know how the remove the LCD cable that runs through the black hinge cover present between the two hinges. Has anyone done this previously?https://www.reddit.com/r/razer/comments/10f363z/how_do_you_remove_the_black_casing_in_the_razer/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=share_button

Razer….u provide the finest chassis. U should make sth out of it. Synapse did never work fine. The temperatures are too high. Batterys are bloating. And now u made a Blade 16 with USBC ports connected to the integrated GFX????

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Hi guys, do any of you experienced this?, I have a razer blade 14 2022 and synapse 4 installed, the battery limiter not working, when I charge my laptop, it will go to 100 even if I set it to 80%, any idea what causing this?, I thought it was my charger, so I went to a shop and try brand new charger, the issue still there, any solution please?, this starting to get frustrating

Hello, I'll also reach out to support today when they open up. Asking the forum if this is expected behavior before deciding to return the unit to Best Buy store. Bought Blade 14 2022 edition (with RTX 3070 Ti) from Best Buy "few days ago". So far so good, except for following odd symptom while laptop is on power supply and set in Windows 11 to not go to sleep but set to have display turn off after 15 minutes. Following happened several times already: Power LED blinks green, because screen off But screen does not come on after moving mouse, track pad movement or keyboard. Even depressing the power button does nothing. Only way to get the laptop to come on is by depressing the power button for extended seconds. But that will turn off and turn laptop back on, which causes Windows 11 to "restart", losing my work. The laptop has no BIOS update. Is there known issue with Blade 14 2022, where screen goes off, blinks green but gets stuck and will not come back on, without reset the laptop? Wh

The display on my Razer Blade 15 Advanced model wasnt working, but it was working on an external display. I proceeded to (stupidly) follow these steps on the Razer website: https://mysupport.razer.com/app/answers/detail/a_id/5586/~/how-to-fix-a-razer-blade-that-displays-a-blank-or-black-screen Now that I deleted the graphics driver as recommended, my external monitor wont work either! I have data on the machine I need to recover and an urgent project. Does anyone know how I can get into the BIOS or something to get it working again? Thank you :)

I just purchased a Razer Blade 16 (RTX 5080). I’ve enabled the Dedicated GPU mode via BIOS MUX, connected an external monitor via Thunderbolt 4 with a VESA certified DisplayPort 1.4 cable, but the monitor is not being detected. Is there any BIOS or EC firmware update available or upcoming to resolve DisplayPort output recognition from the dGPU? Or is it only me experiencing this?

After locking the computer with Win + L, the Windows key no longer works. I currently have to operate my Blade without the lock screen, otherwise I can no longer use the Windows key. Is this issue already known, or can anyone help me? Thanks.

I am thinking of getting the 4K 16” Blade with the mini-led. I’ve read that mini-leds are not very good for color critical work or photo editing. First off you have the blooming effect and secondly the mini-led panel will make certain parts of the images much darker or lighter than when shown on a standard screen. I’d like to get some feedback from Razer and/or others on this topic. Is the 16” a good display for photo editing or do I need to look for a standard IPS display? Thanks guys!

Hello everyone, after a firmware update, I am experiencing an issue with the Blade 16 202 OLED version. Upon switching it on, the OLED panel cycles through colors sequentially resembling a test menu mode for the display. Does anyone know how to disable this? Best regards.

I can’t turn on mine razer laptop. It shows only a white light and nothing else. I’m am using this instruction https://mysupport.razer.com/app/answers/detail/a_id/1798/~/razer-blade-does-not-have-power%2C-wont-boot-up%2C-power-on%2C-or-turn-on My laptop was on sleep mode when I unplugged all cables and go to a other city. And now I can’t turn on my laptop can someone help me?

Hey, I have a RBA from 2019. I’ve run it as a desktop for the past 3 ish years. It does NOT have a battery. When I’m not using it I leave it off and unplugged. I use it for Photoshop and intermittent gaming. It’s about 5 years old and within those 5 years I rarely saw its GPU temp go over 74C. In fact it was running fine and two hours later (off and unplugged the whole time) I booted it up and launched Tekken 8, its GPU temp hit 95 within seconds, as soon as the opening cinematic started- and I assume it throttled to 10FPS in the menu. The GPU was only under ~30% load, drawing maybe 13-15 watts. The CPU temps were fine, as expected and consistent with those just a few hours ago. I immediately opened it to check for obstructions in the vents, everything was clean, I’d cleaned it a few months ago. I couldn’t see any damage anywhere. The next day, I replaced the thermal compound on both dies with Arctic MX-6. Dies and chips looked fine visually once cleaned. Nothing changed about the GPU

My blackshark v2x jack type, isn't recognized by my laptop nor any synapse version. Looking for support asap. *my laptop model is Dell Vostro3500