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1754 Threads
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ASFS3830Insider Mini
asked in Systems
Razer Blade 16 2024 Warranty

Just bought a Razer Blade 16 Mercury w/ 4080. It is an art piece except for the annoying fan sound due to high CPU temperature. Saw some posts on Reddit claiming that replacing the thermal paste helped to reduce the CPU/GPU temperature. I wonder if I do it, will the warranty be spoiled?

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FiszPL
Vanguard
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timberwolf2941Insider Mini
asked in Systems
Razer 14 2022 RZ09-0427 broken again!

About four months ago, my Razer 14 2022 (RZ09-0427) wouldn’t power on, so I contacted support and they suggested sending it in. It was out of warranty, but I had no idea what else to do (Case # 231001-001879). It was diagnosed and I was informed it would need a new system board, but “the repair center has consumed the parts required to repair your unit with no foreseeable date for parts supply”. They offered to replace the unit with an identical model for about the price of a refurbished one (~$1500). It seemed like a lot, but I really like the laptop and went ahead with ordering the replacement.The new model was working fine, but now I’m experiencing the same issue and it seems a lot of others are expereincing the same issue too with the same model.What do I do now? If I send it in, it’s likely going to be another $1500, which seems rediculous and who’s to say it won’t happen with the next replacement? 

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CameoPinkbuzzwire980
CameoPinkbuzzwire980Insider Mini
asked in Systems
Feature request: Core X with phone

hear me out.Samsung Dex through the Core X!I know it sounds unnessecary. Desktop graphics would be overkill and probably not even compatible with android. But my Core X Chroma is way more than an eGPU for me. It's my plug and play office. I use it to hook up my MONITOR, GPU, mouse, ethernet and printer to my laptop with just one plug.How cool would it be to use Samsung Dex with the same plug!Would it be possible to make an app, that would allow this? even if it just passes the video signal from the phone through the Core X (no performance gain).

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CameoPinkbuzzwire980
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MacMcKinleyInsider Mini
asked in Systems
razer ripsaw stream is pink

Trying to stream ps5 gameplay through monitor to MacBook for streaming on obs but gameplay on obs is pink/orange. I’ve seen many people with this issue but can’t find a solution so is this a hardware issue?

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bruce1898Insider Mini
asked in Systems
Razer blade 18 screen keeps giving black images and weird pixels..

I have the blade 18 2023 model  but my screen keeps doing weird stuff. I already tried the patch. I was already having the flickering. That was solved. This issue returned. The screen keeps showing black pixels and flashing.

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myco2k18
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GroummInsider
asked in Systems
Blade 16 GPU temp

Hello everyone,I’m concerned about my gpu temps when my laptop is on my deck (without stand). I’m reaching 86c frequently when playing aaa games in balanced mode.. is that normal? Ambient temp is 20c.. 

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PomarTonkaaInsider Mini
asked in Systems
Razer Blade 15 Trackpad Troubles?

Recently, I've been facing some difficulties with the trackpad scrolling on my new Razer Blade 15 laptop. There are occasions when the trackpad scrolls at an excruciatingly slow speed and fails to maintain smooth scrolling after I stop moving my finger, which has become quite inconvenient. Interestingly, restarting the laptop consistently fixes the problem, but it resurfaces whenever the laptop goes into sleep mode or the lid is closed and then reopened. Strangely, this issue only occurs with the trackpad and not when I use a mouse. I don't suspect a defect in the trackpad since a reboot always provides a temporary solution. I'm curious if anyone else has encountered this problem and if there are any recommendations for a resolution. Thank you in advance for your help.

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mitja6761
Beigeautopoint988
Beigeautopoint988Insider Mini
asked in Systems
core x chroma wont connect

I have the razer core x chroma and a rtx 3080, I connect the tb3 cable to the pc and I hear sound from the power supply but neither gpu fans or system fan will turn on. The pc doesn’t show the gpu in device manager but shows the core x chroma in settings under Bluetooth devices

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ammoGoldWebGoldenpoly520
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The-JunglistInsider Mini
asked in Systems
Razer Blade 16 CPU temperature; what is normal?

I’ll just start this with, I’m usually a desktop user. A long story short I had to replace my desktop with a laptop.  I’ve had a Blade16/4090 since the start of March but I just can’t get over the temperature. During gaming my GPU will sit around 70-80c but my CPU will sit around 95c-99c. Now I come from a desktop where I’ve used a custom water-cooling loop and never saw my CPU go above 50c so naturally these temperatures make me worried. I’ve tried to undervolt it but that’s made zero difference to my temps. I haven’t yet took it apart to apply new thermal compound but I figured I shouldn’t need to do that on a £4400 laptop which I’ve only used for a few weeks.  Any other Blade16 owners mind letting me know what sort of temperatures they’ve been getting and should I be worried? 

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Hydhen
posted in Systems
[SOLVED] Razer Blade 15 Adv. Brightness media key not working

Hi there! Just updated my Razer Blade 15 Advanced to Windows 11 everything is working fine but the media keys for the screen brightness It did worked and an update that I couldn't target somehow roll it back to the point it's not Every other media keys are working (sounds, music control, keyboard brightness), and I can tune the brightness from the slider within the notification menu Could someone give me the correct driver or the fix this issue? Thanks a lot!

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Predator812
Predator812Insider Mini
asked in Systems
My GPU temperature on Razer Blade 14 2022 is 36 C, yet a burning smell is coming from the vents. Can someone suggest what could be the issue?

My GPU is running at 36 C at idol but still a burning smell is coming from the exhaust vents. What is the issue? Is it normal?  

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Predator812
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demopan3043Insider Mini
asked in Systems
need to know the specifics of the razer blade 16's ram

I need to know whether or not the ram with the 32gb configuration of the razer blade 16 is dual channel or not

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Boong.99
Boong.99Insider Mini
asked in Systems
7.1 surround sound software

How to turn off open link with 7.1 surround sound software? When I open a link, its open in 7.1 and not with my internet explorer. Please help me, its so annoying… Tks so much

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Boong.99
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Starrs1Insider Mini
asked in Systems
Razer Blade 15 advamced 2019 battery swollen

My Razer blade 15 2019  has a swollen battery. Does anyone know where the best place to purchase a replacement battery is in Australia

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Celadonfastdome886
Celadonfastdome886Insider Mini
posted in Systems
I've been waiting since yesterday about my transaction and my money on Gcash is being taken but Still I don't have the code for the ecoin I've been requesting.🙂😔

 

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Celadonfastdome886
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Kaori_cicakInsider Mini
asked in Systems
my phone number is lost and now i can't buy any items on razer

please help meMy phone number is lost and I can't buy items at razer using razer gold because of 2 step verification. I also forgot the backup code because I didn't expect this to happen. 

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Razer.Aero
eggautoEerieBlack961
eggautoEerieBlack961Insider Mini
asked in Systems
disconnecting from Bluetooth crashes my laptop

Hi. I am running a new Blade 16 in. Every time I turnoff the Bluetooth using Windows 11 the computer crashes.  How can I solve this? It already delayed many days of work, due to the lost files I am working with.  Thank you 

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eggautoEerieBlack961
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Jagu_11
posted in Systems
I need help with my RAZER HANBO CHROMA 360mm

Is not showing at Synapse, and i can`t setup the fan speed and the light effects. all the instructions to solve was done, but is not wroking properly. My motherboard is ASUS ROG STRIX, with intel 1700, i9 12900k, and windows 11 pro.

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ALASKAR
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Yorrick00Insider Mini
asked in Systems
Blade 14 usb-c using iGPU and not dGPU

When I connect a monitor through a dock using DisplayPort or HDMI to a USB-C port, it defaults to utilizing the Radeon graphics GPU instead of the more powerful Nvidia one. I am aware that the HDMI port is directly linked to the Nvidia GPU, but the current setup limits me to just one monitor on the Nvidia graphics, impacting overall performance.

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summerglau1210Insider Mini
asked in Systems
The Windows startup sound is playing but the screen is black

From japan.Razer Blade 15 (2021) RTX3080 Lately, when I open my computer and press the power button to start it up, a few lines of white noise appear on the pitch-black screen for a moment, then I hear the startup sound and the keyboard lights up, but only the screen remains dark. I'm here.(The screen is black even though the Windows startup sound is playing)Normally, after pressing the power button, the Razor logo will be displayed, and a screen with a spinning circle will appear below it.It doesn't display either, and the screen doesn't show up at all after I press the power button. (Whitish streaks appear and disappear)Press the power button again to put it to sleep, then press it again to wake it up and the screen will display normally.Also, you can restart it without any problem.Also, under normal conditions, the screen remains visible even when the display is opened and closed.Frequently, this happens when I turn on the power for the first time in a day (after not using it for a

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imPaniczz
posted in Systems
Do macros save to onboard memory ?

I’m getting a viper mini but I’m using it for my ps5. If I use razer synapse for stuff like macros will I be able to use them on my ps5?

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sitetechAndroidGreen690
sitetechAndroidGreen690Insider Mini
asked in Systems
synaps

Ich kann razer synaps 3 nicht installieren es kommt zu 100% und dann friert der instaler ein und reagiert nicht mehr und schließt die Installation nicht ab.was kann ich machen hab schon alles versucht 

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sitetechAndroidGreen690
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ItishoInsider Mini
asked in Systems
why does my new razer suck ass starting up Battletech a 6+ year old game

I got this new Razer 15 about 2 months ago. I love it so far but when it comes to the PC Battletech game, it takes forever to start up. I run this game on a desktop with Windows 10 and 3060 TI  video card (laptop has a 3080 TI), same amount of RAM and the game start up time on my desktop puts this Razer 15 to shame. What is the deal? I’ve tried tweaking power settings, the video driver is up-to-date as of 12-04-2023 but my old desktop will beat this laptops ass to death on starting Battletech (an old game 6+ years old). I didn’t imagine I would spend all this money for a a laptop with better specs than my desktop and it can’t even start an old game faster than my slightly lower spec desktop. I haven’t tried other games yet (Armored Core 6 is in the list), is there some magic setting to really let loose with on the Razer? This is kind of a disappointment so far. Old game on a high end Windows 11 laptop has crappy startup on this game vs my slightly lower spec windows 10 desktop that blo

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BraxtonJamesInsider Mini
posted in Systems
Razer Blade 16/18 - Forcing Users to Update BIOS by Taking Away Features

Well, I first thought Razer was tracking in the right direction for the last few BIOS/Synapse updates (max fan toggle, keeping CPU unlocked for undervolting, etc.)This lastest debacle is just sad, though. At this point in time, all Blade 16 and 18 users (of which, many spent ~$4K or more on said devices) are now forced to choose between:Losing the ability to toggle max fans in Custom Mode, which is necessary if you are pushing for performance (who wouldn’t be on a ~$5,000 device like the Blade 18 4090, which is advertised as a Desktop Replacement) or   Losing undervolting, the ability to disable Secure Boot (which is the way to access ru.efi and do BIOS modifications) and ultimately end up with significantly worse performance and louder fan noiseTaking away something that was touted and promised in your device lineup for the year, is not great. Taking away something ELSE to try to take away a main feature is even worse.There is no way around this. It is currently impossible to roll bac

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xue9835426Insider Mini
asked in Systems
how to keep undervolt in snapse and ram on 5600mhz for Razer 16

Hey guys,I get 96g ram on 5600mhz on my Razer 16 and using undervolt function in synapse to keep the machine cool, it all works fine until the new BIOS released last two months.I know the BIOS 2.02 give the option the undervolt protection, but I cann't find the undervolt option in snapse, I use WSL2 a lot, the other software like throttlestop or intel XTU all need to close the some windows features which is eseential to WSL2, which means I still lose the undervolt function in my case. Also I find the ram start working on 5200mhz.I follow the comments in reddit to downgrade the BIOS to 1.07 and the ram go back to 5600mhz, but the undervolt option still missing in Snapse, maybe the Snapse upgrade to the latest version automaticlly? I try to downgrade the Snapse but find no solution.This really trouble me a lot and I don't know why Razer did this, I never saw any company reverse upgrade their product like Razer, maybe plus Apple. I mailed Razer and they blame this problem to microsoft mak

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