Shout out to our Razer Support Rockstars

Shout out to Razer.ScarletRouge he helped me alot took a little bit for him to respond but i sent my issue at night so not suprised but helped alot

Shout out to ​@Razer.Ten for the support. Very fast responses and I got my replacement part on the way!

Shout out to ​@Razer.sushi.boi for the support. Very fast responses and it didn’t take long to help me figure out my problem.

Shout out to ​@Razer.Ten great suport fast and helped with everything 10/10 would recomden

Truly appreciate that Customer Support, ​@Razer.ScarletRouge and Razer Escalation Team @Abegail (Gail) solved my issues!

Just want to thank you RAZER customer support team! I struggled with the product I bought from the outside dealer and the staff are being very kind and helpful. Now I had returned the product and everything is sorted. The reason I’m planning to go get another RAZER product(of course, now, from trustable store) is definitely because the service is amazing. Thank you RazerCustAdvocacy from Reddit and the loveliest Razer.ScarletRouge who helped me all through. I really appreciate you all.

Just wanted to give a quick shoutout to Jenelyn from customer support she was honestly amazing. I needed a replacement battery for my laptop and had no idea where to even start. She was super helpful, answered all my questions without making me feel dumb, and walked me through the whole process. She even followed up to make sure everything went smoothly, which I really appreciated. It’s rare to get that kind of support these days, so props to her for making the whole thing way less stressful than I expected.#OnlyAtRazer

I got really friendly and helpful support even though the problem fixed itself I really appreciated the kindness of the support. It must be hard to answer questions all day that likely occur 10 times a day and the answers are written in the faq. If I would do that job I’d likely just doesn’t respond or only respond with „Read the faq“ but the Reddit support team did a really good job. 10/19

I was having trouble finding support for re installing THX Spatial Audio and even though they helped me and some steps did not help me, they escalated it to support and fixed my issue fast. Thank you so much to Razer.ScarletRouge.

Shout out to the Razer Support Team across Reddit and Twitter, they reached me out very quickly with my problem. I got some sleeves for my Iskur V2 X chair, sadly I got 2 pieces of the same product within the package (2x backrest sleeves, instead it should have come with 1x backrest sleeve and 1x seat base sleeve). Sadly, they weren't able to fix my problem because they told me that they couldn't deliver to my country the missing part. But I'm sure they did their best to try to help me, shout out to them. Thanks!

Had issues with my keyboard, specifically Ornata Chroma 3 Where the mute button would light up without reason. They were quick and very supportive and took me through the troubleshooting process. Appears to be a common issue and will now be resolved in the future synapse update. Thanks Razer.Ten!

Huge thanks to Razer Paimon, Fresh_Beast and Frost_V33 I did not expect such great help from reddit of all places for my viper v2 dongle issues Once again, thanks for the help guys if you read this

shout out to razer support team specifically Razer.Speedcr0ss for helping me trouble shoot and get my huntsman v2 keyboard media keys working correctly very happy with all my razer products i have keyboard, mouse, mouse mat and headset from them and really happy with how the RGB works

A big shout out to the amazing Razer support, especially Frost_V33 and Paimon for helping me with my issue :D

Razer.ten answered right away and knew exactly what he/she was talking about. Thanks!

Thanks to Razer.Ten for helping me with the issue I had with the dongle and for getting me an RMA for my Razer DeathAdder V2 Pro dongle

I just wanted to take a moment and show my appreciation to the Razer support team and esp. Razer.sushi.boi who was helping me at every step of the way and was very kind and clear with the instructions and put up with how annoying I am/was.Hands down the best customer support I ever had from any company

Was having issue with my Seiren V3 Pro when installing with both Synapse 3 and 4 because of its driver, frustrated, until the support team on Reddit reached out (aka RazerCustAdvocacy) and help me and solved everything throughout the process of troubleshooting and explaining What I like is how the support cycle through various support members and still follow the topic..unlike a company I bought the mouse from and ghosted me after a few hours Overall, excellent support, I can stream with this awesome mic now

I would like to take the time to give a shout out to the support team, they dealt with me quickly and had me back on track in no time, so a big thank you to you all 😊😊

Shout out to Razer.Ten, despite conflicting work schedules between us, Ten made sure to follow through with everything regarding my issue with the Razer Wolverine V3 Tournament Edition. Appreciate the squared up customer service Ten.

I just want to give a massive shoutout to the people who are supporting at Reddit. Almost every time I look on my phone, they had replied. They are extremely friendly and know what they are doing. Really amazing support team.

The support service via Facebook is outstanding. I would appreciate it if there were a quicker way to access it directly through your website. Thanks to the technical support team on Facebook, I was able to get assistance with my inquiry. I am now awaiting the response to the case they helped me submit.

Thank you sincerely for your understanding and support. I truly appreciate that you responded and didn’t ignore my message. I'm also very grateful to your company and the team from X @RazerSupport who guided me on where to send my request. Thank you so much! I’m familiar with Razer products — they are truly high-quality and reliable. I'm glad that such a company exists, keeps growing, and contributes to the future. Please continue to amaze your fans with new projects and products!

I'm sure that I was annoying to work with, of course Razer.Speedcr0ss wouldn't say something like that to me, I'm sure. Lol They spent more than my fair share worth of time helping me. Always very polite and attentive, while understanding and knowledgeable. In the end, the issue was not resolved, per se, as the issue was not with anything Razer had done, and had more to do with me not being able to remember what email I used many years ago. Not much anyone doing support can do with their hands bound liked that. However, that didn't stop Razer.Speedcr0ss, from doing, just this side of everything they could. That brings me here, because I feel the time given to me is worth more than a simple “thank you”. So a bit of my time given up to say that I am grateful to them and their time spent trying to assist me. I appreciate you, and your experience/time, Razer.Speedcr0ss. May the rest of your days be joyous and educational in at least some manor. Thank You, Michael aka DevourerOS aka Devoure

I want to give a massive shout out to the rockstar Christine B. I was having some technical issues with the new Synapse 4 and the Wolverine v3 pro and with the great resources available from Razer and Christine’s expert advice we were able to get all my issues resolved within hours. I am blown away by this level of service. I will purchase my next Razer product with excitement, pride, and confidence after this amazing experience. Thank you Christine and team for all your attention to detail and hard work!