Shout out to our Razer Support Rockstars

Razer support from Facebook is just amazing. Super nice and friendly people. They helped me so much and definitely the best support I've ever seen from any brand.

I had recently bought the Razer Basilisk V3 X HyperSpeed off Amazon using a $50 to cut down the price. Well after like a week of use the mouse started to disconnect from the PC and reconnect while I used the 2.4 GHz USB receiver. I posted about it on r/Razer and the support was quick to help me. I could tell they were trying their absolute best to fix it and I appreciate it a lot because I really didn’t wanna return it because I had used that $50 Amazon gift card and I don’t think they refund those. So thank you so much Razer for all the help. The Razer Basilisk V3 X HyperSpeed has got to be the best mouse I’ve ever used. I had also bought the Razer BlackWidow Lite TKL Keyboard from Amazon and it has been life-changing being able to have so many customization options right at my fingertips.

Shout out to Cust Advocacy team, they were quick and really friendly! It is hard to find support with high knowledge who responds quick and talk friendly at the same time ! Specially thanks to Paimon!

They are very responsive and also they do the best that they can to help you fix your problem

Really helpful and fast support from Razer.Aero and the support team!

I love how Razer reaches out to its customers on Reddit that post issues they are having with their Razer gear.  My Viper 8k is starting to have scroll wheel issues and the Razer team actually reached out directly to me via DM on Reddit.  They got me all setup with a warranty claim and I will hopefully be getting more details on that via email in the next day or so.   Keep up the great work!

Hi all, this is to express my deep thaks to Razer․Aero for very finne support  All the best to all!  alcuin02@pm.me

great thanks to Razer.sushi.boi for hrelping out with tricky cases!  alcuin02@pm.me

Kimberly deserves great reward for awesome and professional support in 2 cases alcuin02@pm.me

Thanks to Honey A. for providing me exceptional support. Such a pleasure!

Helped set up a ticket for my FIFTH Blackwidow v4 Pro... hopefully I get one with no issues. Thanks Christine.

Excellent support by Kimberly when my razer 17 had failures - again. Second time within a month the laptop had to be sent to Razer for repair. Kimberly did everything to hellp!! Thank you😊 alcuin02@pm.me

Very excellent and fast service!! Provide all the details to change my mobile number, then i got a reply saying its all done. My phone number has been updated!! 

Hi all, I had servere problems with my Razer 17. I am a fairly new member of this community. I found it somewhat confusing to find my way to support. but I had great and quick help from Razer.sushi.boi and Razer.Aero!They really got my support case on track -  thankyou! Shoutout to  support was a great help! alcuin 

Thank you to Razer sushi boi tried to help me with the code for the 7.1 app

I want to take a moment to shout out Gizelle from Razer Inc. for her incredible customer service. I recently needed a simple download link for a system file lost during a Windows update. After being passed through five different people across three departments, I was beginning to lose hope. It seemed like no one could grasp my straightforward request—until I was connected with Gizelle. Gizelle immediately understood the problem and knew exactly how to resolve it. Within minutes, she had the file sent to my email inbox. She even waited with me to ensure it came through, restoring my faith in Razer Support. Gizelle single-handedly brought me back to the light. She truly deserves a massive pay raise or should be put in charge of training the other departments on relevant products and where to find them. If I ever meet her, I might just marry her! 😄 Thank you, Gizelle, for your exceptional help! #OnlyAtRazer

Hey there, i just want to say thank you for the giveaway Sept. 2024. I won the Razer Viper V3 Pro and the Razer Atlas. The Razer Atlas is amazing, best mousepad i´ve ever had. Mouse is feeling really smooth now and it feels like she´s more precise on it. I didn´t test the Viper V3 Pro yet because i bought the Basilisk V3 Pro a few months ago, but surely I´ll test her soon! All i can say is… just amazing stuff from you guys! Once again thank you for the amazing giveaway! :)  

You made all the differenc in a difficult support case.saved my wellbeing as well as my laptopThankyou and all the best for you and the support team!Alcuin02@pm.me

@Njord Just want to thank you personally :) joined my first giveaway and won! thanks razer team!

Thanks to Razer Support, especially Razer.Aero, I am able to access my account again, I wouldn't have done anything without you.

I have an issue with my naga Mouse.  I asked on Reddit how to solve this as I need to return it.   RazerCustAdvocacy  have given me excellent service. They responded very quickly and, once they understood the issue, raised a case for me to resolve with Razer.  Thanks very much for all your help. 

Thanks to the Razer support team, especially, Razer.Aero! (Kudos to you!!) They guided me exceptionally well and assured that I resolved the issue I encountered. Their assistance was both fast and reliable. Overall, I had a very positive experience with their customer service ദ്ദി ˉ͈̀꒳ˉ͈́ )✧

I’m such a huge Razer fan. Normally I don't go for fanboy type stuff, but I only use razer products for pc, from mouse to headset. I really would like to see a controller that gives you the ability to bind keyboard buttons, though. That’s like the only thing they're missing, I think.

11/10 and God.

Very good best of luck