Shout out to our Razer Support Rockstars

Dear , Christine B. , Honey A. , and Niel L. Responding on Reddit On Behalf of  RazerCustAdvocacyI Found This Article On Reddit  Because I Had The Same Issue, My Battery got swollen  And touchpad buttons didn't work : https://www.reddit.com/r/razer/comments/1bnmmvi/where_did_you_get_replacement_battery_razer_blade/ which led me to Private Message RazerCustAdvocacy whose response was :“your unit falls under our legacy model, so there's a chance that we may not have the specific part it requires. Please refer to this 

offered tremendous help during the long fight with a faulty Razer 17 laptop.Kept  everything going and everyone was happy in the end,With the help form the guys in support ,,,, (*The email address removed for privacy/security reasons.)

A long process trying to tame a faulty Razer 17 has come to a very fine and successful end.Thanks to skilled, patient and fine guys in support! Well done ans keep up the fine work and you will always have my and your aother customers’ support (*The email address removed for privacy/security reasons.)

I had a problem with my Basilisk Ultimate, and it was promptly resolved.Thank you very much!!

Hello!  I made a post on Reddit about the Huntsman keyboard I have issues with, never would I have thought that customer support would reach out to me directly via reddit, this was amazing. The replies were fast, thorough and helpful. I’m grateful to RΛZΞR | Frost_V33, MisterBairn and Étoile for the fast assistance! Hope you guys have a wonderful weekend.

Just wanna give a huge props to Niel and Jeff over at Reddit who were so active and responsive. Can’t thank you both enough for getting my concern addressed!

Had an issue with my mice and Razer.sushi.boi helped me through it and even created me a case for me. So thanks for all the help buddy and have a great one!

Thanks RazerCustAdvocacy for solving my driver issue. It was quite fast and efficient :)

I had issues with my mouse and he was able to help me extremely quickly and could not be happier with the support he recommended. Really appreciate what he was able to do! THANKS!!!

Hi all,Just make a shoutout to Razer.sushi.boi!He gave excellent support and advice during my latest laptop woesmost grateful.He brings support to a higher level and deserver som badgesA great day to you allRegards, Gert / alcuin02@pm.me

Just wanted to take a moment to appreciate @Razer.Ten for being incredibly helpful and friendly. He went above and beyond to assist me with an issue I was having with my new mouse, guiding me through every step with patience and clarity. Seriously, a 10/10 experience—couldn’t have asked for better support!

I was facing problems related to razer keyboard which frustrated me a lot..so after trying everything I came to get support from “Razer Insider” as I didn’t have much expectations that there’ll be any help - but withing 12-24 hrs of posting for help I got my reply and was helped pretty well.!! Amazing speed, Behavior and knowledgeable tech team..!! Thank you for your amazing service!😘  

Thank you Niel L and Christine B for great customer support. I rate it 10/10 Sneki Sneks

I was surprised that razer support reached out to me via reddit. Props to them for actually quick response and trying to assist me with my concern.Btw want to mention i love the razer iskur v2 chair. Only had a small issue that i think would be easy to fix. But hoping that Technical support might be able to help me.

My Orochi V2 suddenly stopped working with no quick fixes (restarts, uninstalls) working, and Jeff L. and Christine B. helped me tremendously, quick responses and detailed instructions. Super helpful thank you!!

After 7 years of amazing service from my Razer Trinity mouse, one of the side buttons stopped working. I posted on the Razer Subreddit and Niel L. reached out to me and helped clean my mouse which fixed my issues! The mouse is working like brand new again. Thank you so much!!

Posted on reddit about a tech issue I was having. Niel spent most of the evening messaging me back and forth, offering various things to try. We eventually figured out the problem, I'm super grateful for the help. Amazing customer service, especially considering I just made a reddit post about my problem!

Always there to help, very fast replies and high success rate of fixing problems. I have had this one problem with razer viper v3 pro, i explained what was happening to me and my issues were fixed within a few hours. Thank you guys :)

Put a post on the /Razer subreddit and got a message from a customer support representative and she was so nice and helped a lot! I'm really impressed with the customer support!

I recently had the pleasure of experiencing Razer's customer service, and I must say, it was outstanding! From the moment I reached out, the support team was incredibly responsive and attentive. They handled my issue with professionalism and went above and beyond to ensure my concerns were addressed. The process was quick, efficient, and made me feel valued as a customer. It's rare to find such great support these days, and Razer has definitely set a high standard. I’m truly impressed and would highly recommend them to anyone looking for top-tier customer service.

I recently had a problem with my mouse and pasted the problem to reddit and with in about an hour they war already helping me with very straightforward simple but detailed questions and responses honestly one of my best customer support experiences ! 

After talking to a support representative Regarding the WoW mount offer not showing if you add the Naga v2   pro and dock bundle not showing the gifts in the cart like the singular V2 Pro was. I can now  confirm they are a included with the bundle VIA my order confirmation email . Thanks again Venessa for the help, I don't know if you’re on the  forums or if anyone from the mod team can some how have this passed on.    

super fast and rapid response from Facebook support team! THANK YOU!

Razer support from Facebook is just amazing. Super nice and friendly people. They helped me so much and definitely the best support I've ever seen from any brand.

I had recently bought the Razer Basilisk V3 X HyperSpeed off Amazon using a $50 to cut down the price. Well after like a week of use the mouse started to disconnect from the PC and reconnect while I used the 2.4 GHz USB receiver. I posted about it on r/Razer and the support was quick to help me. I could tell they were trying their absolute best to fix it and I appreciate it a lot because I really didn’t wanna return it because I had used that $50 Amazon gift card and I don’t think they refund those. So thank you so much Razer for all the help. The Razer Basilisk V3 X HyperSpeed has got to be the best mouse I’ve ever used. I had also bought the Razer BlackWidow Lite TKL Keyboard from Amazon and it has been life-changing being able to have so many customization options right at my fingertips.