Shout out to our Razer Support Rockstars

I just wanted to say that Razer.Ten has done a stellar job as a customer support agent. I am so glad that I was actually talking to a person rather than a bot.Razer.Ten was super patient and provided guidance to help troubleshoot my mouse issues to the best of their abilities. Although we could not find a solution, they were able to set me up with technical support to get a deeper dive into resolving my issue.Thanks for all that you do Razer.Ten!

Big thanks to RAZER.Ten.hekped me solve my problem and even asked me 3 month latter if it was fixed...great support..well appreciated..

Razer.ScarletRouge from Razer Support helped me with an issue I had with my Iskur chair. The support was extremely fast, and she was very attentive, forwarding my problem to the responsible department. I’ve always been a big admirer of Razer products for their quality, and now I’m truly impressed with their customer support.Thank you, Razer.ScarletRouge and Razer, for the excellent service.

Just wanted to the take time and appreciate the support he/she has given me, very responsive and helpful! really appreciate it!

Was having issue with my Seiren V3 Pro when installing with both Synapse 3 and 4 because of its driver, frustrated, until the support team on Reddit reached out (aka RazerCustAdvocacy) and help me and solved everything throughout the process of troubleshooting and explainingWhat I like is how the support cycle through various support members and still follow the topic..unlike a company I bought the mouse from and ghosted me after a few hoursOverall, excellent support, I can stream with this awesome mic now

Support was swift and effective! Truly outstanding!Thanks

Razer.ScarletRouge helped me promptly and kindly with my problem with activation code for new headphones. Our conversation was nice and friendly. A great helper! Thanks a lot!!

Shout out to Razer.ScarletRouge, they provide excellent quality customer service!

Shout out to ​@Razer.ScarletRouge !Fast responses that make sense. Helped me to sumbit a request.Great support!  

Shout out to ​@Razer.Ten . Quick on responses and help me to sumbit a request. Also very polite

Shout Out to Razor.Sushi.Boi , took care of the questions I had with thorough explanation. Much appreciated.

Shoutout the combined efforts of the Razer support team for promptly fulfilling my warranty request for my Basilisk v3 Pro! Scroll wheel broke on the old one less than a year in and got a brand new shiny one to hopefully last much longer :D

Shout out to  Razer.ScarletRouge   he helped me alot took a little bit for him to respond but i sent my issue at night so not suprised but helped alot 

Shout out to ​@Razer.Ten for the support. Very fast responses and I got my replacement part on the way!

Shout out to ​@Razer.sushi.boi for the support. Very fast responses and it didn’t take long to help me figure out my problem.

Shout out to ​@Razer.Ten great suport fast and helped with everything 10/10 would recomden

Truly appreciate that Customer Support, ​@Razer.ScarletRouge and Razer Escalation Team @Abegail (Gail) solved my issues!

Just want to thank you RAZER customer support team! I struggled with the product I bought from the outside dealer and the staff are being very kind and helpful. Now I had returned the product and everything is sorted. The reason I’m planning to go get another RAZER product(of course, now, from trustable store) is definitely because the service is amazing. Thank you RazerCustAdvocacy from Reddit and the loveliest Razer.ScarletRouge who helped me all through. I really appreciate you all.

 Just wanted to give a quick shoutout to Jenelyn from customer support she was honestly amazing. I needed a replacement battery for my laptop and had no idea where to even start. She was super helpful, answered all my questions without making me feel dumb, and walked me through the whole process.She even followed up to make sure everything went smoothly, which I really appreciated. It’s rare to get that kind of support these days, so props to her for making the whole thing way less stressful than I expected.#OnlyAtRazer 

I got really friendly and helpful support even though the problem fixed itself I really appreciated the kindness of the support. It must be hard to answer questions all day that likely occur 10 times a day and the answers are written in the faq. If I would do that job I’d likely just doesn’t respond or only respond with „Read the faq“ but the Reddit support team did a really good job. 10/19

I was having trouble finding support for re installing THX Spatial Audio and even though they helped me and some steps did not help me, they escalated it to support and fixed my issue fast. Thank you so much to Razer.ScarletRouge.

Shout out to the Razer Support Team across Reddit and Twitter, they reached me out very quickly with my problem. I got some sleeves for my Iskur V2 X chair, sadly I got 2 pieces of the same product within the package (2x backrest sleeves, instead it should have come with 1x backrest sleeve and 1x seat base sleeve). Sadly, they weren't able to fix my problem because they told me that they couldn't deliver to my country the missing part. But I'm sure they did their best to try to help me, shout out to them. Thanks!

Had issues with my keyboard, specifically Ornata Chroma 3 Where the mute button would light up without reason. They were quick and very supportive and took me through the troubleshooting process. Appears to be a common issue and will now be resolved in the future synapse update. Thanks Razer.Ten!

Huge thanks to Razer Paimon, Fresh_Beast and Frost_V33 I did not expect such great help from reddit of all places for my viper v2 dongle issues Once again, thanks for the help guys if you read this

shout out to razer support team specifically Razer.Speedcr0ss for helping me trouble shoot and get my huntsman v2 keyboard media keys working correctly very happy with all my razer products i have keyboard, mouse, mouse mat and headset from them and really happy with how the RGB works