Audio

So i have had this headset for about a month or 2, now i have this unbearable crackling noise that comes on, which seems like every 10 seconds or so, i want to figure out on how to fix this, im about to bin this headset to be honest because of it.

Had a Thresher for about a year now, and worked fine, but all of a sudden after boot-up one day the headset began emitting a high pitched screech/buzz/noise that got changed and would get louder randomly. I've tried switching USB ports, but the noise is still emitted; this still occurs if the USB is unplugged or the PC is off. Help would be appreciated.

Is anyone aware if Razer are refreshing the Razer Nommo Pro this year? I want to purchase the Pro speakers but at £500 it is a lot of £££ and usually when i purchase something from Razer to find out 1 month later the product is EOL with a new model released. It would be helpfully if Razer produced a roadmap of products for the year!

So this wolverine states for xbox one... But it cancels mic monitoring on my headset. So basically my mic is on all the time people moan at me constantly. Any fix for this?

I purchased a razer kraken tournament edition headset a few days ago. It was working fine until today. I can hear sound from "razer audio controller- chat" though it is very dull sounding. And I can get no sound at all through "razer audio controller - game" or "speaker - thx spatial - synapse" I have updated audio driver, tried other usb ports, and changed any setting I could think of. Nothing works. In the control panel I can see that it is registering sound but I can't hear anything even with the volume on maximum on my laptop and the usb controller. This is my first Razer product so I apologize if this is an easy fix.

Hello there, I've just bought a brand new blackshark v2 headset. I have some troubles to set everything well. As I am new to non-stereo sound, I cant really recognize if Im doing it correctly. Currently I am playing R6 and Razer synapse seems to offer a dedicated thx profile. With this option turned on, everything is soooooo different than what I am used to. So would appreciate some basic tips&tricks in setting up the headset into playing fps games (like r6, cs go etc), what should I change to use all the potential of BS2. TBH, Ive been lookin for some info here and there but I cant really find any tutorials covering the most popular games, like those with THX profiles. Some games got their individual settings ingame - eg. CS:go allows you to change between stereo,5.1 sound etc. In R6 we got night mode and HIFI - which one should I use in both cases? A more or less detailed tutorials would be really helpful, especially for newcomers like me. I wanna make sure that it is just a matt

Esports meets flagship with our new Razer BlackShark V2 line of headsets: https://www.razer.com/gaming-headsets/razer-blackshark-v2 Validated by top esports athletes, the Razer BlackShark V2 redefines the competitive gaming advantage with our all-new patented Razer™ TriForce drivers that offer unparalleled audio precision and sound quality. Showing as much preference for crisp-clear communications, the Razer BlackShark V2 introduces a Razer™ HyperClear Cardioid microphone, an accompanied USB sound card, and enhanced passive noise cancellation. Your time to turn pro is now: https://www.razer.com/gaming-headsets/razer-blackshark-v2 The new Razer BlackShark V2 X features a deadly trifecta of features to round up your competitive gaming experience - our all new Razer™ TriForce drivers with enhanced surround sound, a Razer™ HyperClear Cardioid Mic and advanced passive noise cancellation. All while weighing in at a comfortable 240g. Learn more: https://www.razer.com/gaming-headsets/r

Around 2 years ago, I bough a razer electra v2 usb headset, around a month or tow ago, AFTER the warranty expired, it started producing a weird screeching sound, it's not a driver issue, i've tried them on a few different pcs and my laptop running linux and it's still the same. What's happening is, it plays audio normally and on top of that it also makes a screeching noise. And as if the above isn't enough, the rubber/plastic on the cable has started degrading and is getting sticky, the same thing happened to my razer hammerhead v2's, only the hammerheads now only produce sound from one side. I've gotten more mileage from cheap chinese earbuds in the past, needless to say, I'm never spending my money on razer's cheaply made, crap quality products again.

it only can connect to 1 buds ( left or right only ) can hear from both at the sametime

So I play both xbox and pc. I have been eyeing these headphones up. What pair would work better for wireless streaming for both? If this isnt my best option then what would be?

Hallo ,mein kraken ultimate macht probleme und zwar geht die mikromute taste nicht mehr leuchtet auch nich und sehr oft ist der sound für 20 sec weg knakt und kommt wieder .sehr nervig kann wer helfen gruss Gmara

hey there, this may be redundant... if it is, i'd appreciate being pointed towards a thread that i could upvote all requests for Synapse3 to be released for MacOS!! I have a Kraken TE headset that's not being utilized to it's full THX potential --> and cannot be until Synapse3 can be used on my hardware (apple) and OS (Mojave). I would love to be informed of an eta on this feature request :) Thanks!

Hi, I got the razer Kraken kitty USB gaming headset for my kid a few months ago, and she notices the audio reversed while playing the game randomly. Sometimes it comes back by itself and it just annoys it keeps change around, and hard to determine where the sound comes from. Any idea? I try to contact the tech support and nothing help. Also, I search online and seems some people also have the same issue, but not of them able to find a solution. Is this headset defective or this is the nature of the USB headset. Thanks, Sidney

Hello I have a friend with a Razer Kraken Kitty but there are strange issues happening which I cannot figure out. One of the weirdest is that when she streams via Discord, her mic does not work. She can listen to us but we cannot hear her. We have checked her Discord and Windows audio settings and all points that the input is being delected. Another thiing is constant cutoffs: She is talking and suddenly the audio cuts off in the middle of phrases. Its strange. There are a few USB ports on her PC but she has tried a few. We have also attempted to a USB 2.0 extension cable just to rule out USB 3.0 interferance. What else can she try?

Hello. I've been looking at ways to stream mobile games from Razer Phone 2, with no true success. The closest I got was through the Vysor app, but it loses audio mirroring quite often mid stream. So it came to me I could use my capture card, which would be much more consistent. To my tremendous disappointment, the uni HDMi adapter I bought seems to be incompatible with the Phone 2, causing it to freeze until I unplug the adapter, so now I'm back to square one. I've read there are a few HDMi adapters compatible with the Phone 2, yet it appears those items have mixed reviews, and Razer users reporting mixed experiences. I'd like to avoid wasting more money on stuff I won't end up using. So I'd like to ask, has anyone found a way to consistently stream screen and audio to a PC without notable issues? Are there any good adapters that work with Phone 2 in this current Android version so I can use a capture card?

Hello all, I was wondering if anyone happened to have any information on whether or not (and when) a Razer BlackShark V2 Pro Special Edition will be coming out. The look of the normal V2 special edition is something that I can't seem to shake my obsession for, but the V2 Pro only comes in the standard color for now. Thanks in advance, Jango

Hi, I recieved Kraken X Tournament Edition and it is actually driving me crazy at the moment. It came with a 7.1 program, but as soon as I put in the Audio Controller USB it installed some drivers it self, a long story short I now have Synapse.. and this is where it drives me crazy. I want 7.1 and I also want THX Spatial Audio... This is why I own the headset. Right? Right. The Synapse program has its own Audio Mixer Menu, where I can change between default, surround and THX options for games which support it. Ok? Ok. At the bottom of Audio Mixer there is a calibration of THX. So... Synapse gives me 7.1 and THX without installing the named applications (7.1 & THX) or do I need to download 7.1 & THX seperately. Razer you guys need to specify a little better, because to me it seems shifty. That I might have these things already but I am urged to buy THX.

4 months ago i purchased a razer kraken x usb headset and have the receipt to prove it. The right ear cup snapped in half and I'm looking to get it fixed/replaced. A picture of it can be found at https://ibb.co/30ZjW68 As you can see its not in a good state. I don't know what to do so could someone point me in the right direction please? I tried customer service but couldn't find anything useful.

Hey, Just bught Kaira Pro, playing around with it and do some testing on XBOX Series X. Firmware is 1.00.12. Notice rattle sound while watching YouTube, it looks like the headset is choking and cannot cope with the volume of sound. I check it on UHD YouTube videos (eg "Godzilla vs Kong 4K Trailer") or SD videos, does not matter. This effect can occur on any video. I play with headset EQ, changing it from custom to default, change XBOX setting for audio output from Windows sonic to uncompressed. Still no change to rattle sound. Also try Kaira Pro on Laptop via Microsoft PC Dongle, and did not notice such effect. Still, in games on XBOX, did not notice such effect yet. Have anyone notice similar effect?

Hey, so I just received my bluetooth headphones and all was well, until I paired them. The audio is not stable and sometimes I can't hear anything at all. Even moving my head a bit backwards can cause a cut in the audio. I installed new drivers from intel. Searched through my system, troubleshot everything. No solutions. Anyone figure out a solution, or do I have to return them.

Hi. I recently bought these headphones in my country, they worked fine. After 1 month, it stopped working properly. The problem is that they are connected via wireless and there are times when they disconnect and connect only being close to the PC. Also now the wireless does not reach more than 3-5 meters.

I’m on pc and downloaded all the software for the black shark. Now when I join an Xbox party chat on warzone I can’t hear them or speak to them, I can see that they are speaking just can’t hear them, not they aren’t muted and my sound is all the way up, can hear the game volume fine if they switch over to game chat

I'm an audio engineer and have to say after using pro studo heradphones with a flat EQ you guys nailed it with Kracken, sounds beautiful.

I recently purchased the Kraken Kitty Edition, much to my surprise (mostly from lack of research) there is no chat mixer! Can the chat mixer from the TE be used on the Kitty Edition headset? I use it quite frequently if I need to lower voices in chat to concentrate. Thanks!

Hello everyone ı need eq settings for footsteps can you help me. Thank you