Audio

Lately the sound from my Nari Ultimate will fade to zero over a few seconds, then randomly pop back to the normal volume. Software is up to date and battery is charged. Seems to also happen if I have a web page open playing music. If that page isn't selected or used, that sound fades out. In any game if the mouse is not being clicked then the sound fades. Any ideas?

So i had a nari ult for 10 months with no problem. Than my headset kept disconnecting and it got to a point a month later i contacted support and after like 3 hours they sent me a new one. Literally 2 weeks later with the new one my headset keeps disconnecting. I have snpanse 2 removed. Ive removed 3 and reinstalled it. This is a super annoying problem since i play a completive game that replys on sound and since they keep randomly turning off i keep doing and losing.

Hello! I have the lovely Razer Kraken X headphones and had major issues in downloading the 7.1 surround sound download software, claiming as it has been downloaded. I had major issues in getting the headphones to work and must have cancelled it somehow. Is there a way I can get the 7.1 resent to me? With very best wishes, Jay London, UK

It is not recognized as headset only speakers and synapse doesnt recognize it either even though i registered it and it is not shown on device maneger please help

Hi all I have Razer Nari Ultimate and keeps beeping when it's plug in the charger or not, use it wire less to a PS 4 PRO. I also need to know how to replace the battery in it, if you can. any help or info would be great. Great sound from them.

Hi all Sorry if this has already been covered but I am looking into upgrading come November and as stated there is no optical connection on the Xbox Series X so I want to check how I connect my headphones? Many thanks

Ive only had them two days and im getting problems, they wont stay connected to my PC and there is no sound when connected to my PC - the y connect to my phone ok and I get sound, but I really bought them to use whilst gaming, are the Hammerhead Pod suppose to light up when fully charged or not or am I not using them correctly cheers

hi, i'm using the blackshark v2 with sound card. do i need to keep the razer synapse open to keep my settings applied to the headset or i can close it after i'm done with the configuration?

Keyboard - Razer Huntsman Mini Mice - Razer Viper Ultimate Headset - Razer Black Shark v2 - Razer Kraken Microphone - Razer Seiren Mini Mat - Razer Gigantus v2 Case - Lian-Li O11 Dynamic Razer Edition Other - Razer Charging Pad Chroma Sick!

I love these headsets and i cant wait for my new black sharks to come in

i am looking for a new headset and i cant decide between the kraken or the kraken tournament edition, can i get a recomendation?

I'm thinking of getting a new headset and I have 2 candidates in the ~€149 price range: Kraken Ultimate Nari I wear glasses and the Kraken product specs mentions "eyewear-friendly cooling gel cushions" which sounds good, but the Nari does not mention eyewear-friendly - just "cooling gel-infused cushions". Have anyone of you guys/gals compared the 2 headsets? Any advice on what to pick (any aspect, not just glasses)?

My son’s Razer Thresher headset keep cutting out on wireless for Xbox one. It’s only started recently and seems to have trouble charging. Is there software updates that need downloaded or is it something anyone else has experienced?

When using my USB audio controller for my razer kraken tournament edition there is hissing background noise, I've tried many things to try and fix it, is there any way to fix it? When I'm not using the USB audio controller, and I'm using the headphone jack, there is no hissing.

So most if not every razer kraken comes with an extra cable where you get an mic head and the headset head but if you only use the 1 headed cable will the mic still work or will it not?

Hi, I own a Razer Thresher Ultimate 7.1 for Xbox One. I know the Razer Ultimate Thresher is supported by Xbox Series X, but I want to know which setting is the best to set since the new Xbox Series X doesn't have an optical output. So what settings do I have to set in my Xbox Series X? Do I set it on Stereo uncompressed or Windows Sonic? Do I need to enable or disable Dolby on my headset hub? Please advise! Kind regards, Lifan Shiu

Will it work? Just curious.

Hi I tried the Gamma which should get me some silver but when I start it , it does use my PC (processing power GPU etc) but I don't even manage to get 1 silver after hours.. Is this a bug or is it supposed to be this way?

So i recently got the Kraken TE and i noticed that when i put my audio on 100% the noise is... normal and not blasting like on every other headset. I later found out that if razer synapse is uninstalled the audio is fine, but i cant use the THX surround sound and other features of the TE. With razer synapse installed and the audio output set on "THX Spatial - Synapse" the audio is very lowered and when i set the output to "Razer Audio Controller - Chat" its normal. Is there a way to fix this and let me use the features or is it a software flaw?

I'm wondering, about the title, because even if this head set has a good battery on it, I often feel that the standard charging cable can easily have false contacts when using it, espeially on the micro USB side. So, because as far as I know, it is only a charging cable and no Data is transfered in the cable itself. Si i thought to myself that using a magnetic cable will help avoiding any wear to the micro USB port on the headset. Can someone confirm or deny the usability with a magnetic adapter and a magnetic cable? I am just worried about that the neodymium magnet of the charging cable may damage the headset (especially the internal magnet of the headset) along the way.

I'm going to be getting the Razer Kraken Kitty Headset in January but wanted some advice and clarity on something. I was going to get the wired one, but saw it was a USB type, as I also play console I wanted to know if there was a reliable USB to 3.5mm jack converter that works on all consoles with Razer headsets. If there isn't one, should I get the Bluetooth version of the headset and get a Bluetooth adaptor? But again, is there a reliable Bluetooth adaptor that works for all consoles and the Razer headsets? Or if that's impossible I do have another headset option (Yowu Chan) I just prefer the Razer one.

I bought a Razer kraken X 3.5mm and i noticed when im on discord my mic sensitivity seems to raise up when theres other loud noises from people in my channel or videos running on my second screen and it turns on which i find ridiculous. Why is that? Recent headsets i used never had this problem. So when i have a video running i can see the mic bar goes up and down the same as when i would speak and i dont find anything related to that to get this fixed. Hope someone knows more than me

I'm using Kraken Pro V2 headset and today I installed 2004 update for my Windows 10. Now I'm having cracking sound in both headset and PC speakers. I'm using Synapse 2 (ver. 2.21) and Razer Surround (ver. 1.05.28). I didn't have this problem before on Windows 1909. Also I found a topic on Microsoft Community with the same problem and there is a lot of peaple who reported it few months ago already. So when will this problem be fixed?

I have this problem with my kraken Tournament edition where it has a endless echo I seem to follow the instructions properly but I have this endless echo that gets louder and hurts my ears been trying to fix this all day starting from lowering my bass to switching my sound defaults please help.

Introduction: Hello! I recently purchased the Kraken: Tournament Edition. After purchasing, I noticed how muffled the audio sounded. Perplexed I went through forums, looking for an answer. Noticing these threads were mostly empty, and without answers. I wanted to share how I 'Fixed' my Kraken: Tournament Edition. What's causing the Muffled Audio: So what is it that is exactly causing the issue, its actually very simple. referring to the product page, sc