Audio

4 months ago i purchased a razer kraken x usb headset and have the receipt to prove it. The right ear cup snapped in half and I'm looking to get it fixed/replaced. A picture of it can be found at https://ibb.co/30ZjW68 As you can see its not in a good state. I don't know what to do so could someone point me in the right direction please? I tried customer service but couldn't find anything useful.

Hey, Just bught Kaira Pro, playing around with it and do some testing on XBOX Series X. Firmware is 1.00.12. Notice rattle sound while watching YouTube, it looks like the headset is choking and cannot cope with the volume of sound. I check it on UHD YouTube videos (eg "Godzilla vs Kong 4K Trailer") or SD videos, does not matter. This effect can occur on any video. I play with headset EQ, changing it from custom to default, change XBOX setting for audio output from Windows sonic to uncompressed. Still no change to rattle sound. Also try Kaira Pro on Laptop via Microsoft PC Dongle, and did not notice such effect. Still, in games on XBOX, did not notice such effect yet. Have anyone notice similar effect?

Hey, so I just received my bluetooth headphones and all was well, until I paired them. The audio is not stable and sometimes I can't hear anything at all. Even moving my head a bit backwards can cause a cut in the audio. I installed new drivers from intel. Searched through my system, troubleshot everything. No solutions. Anyone figure out a solution, or do I have to return them.

Hi. I recently bought these headphones in my country, they worked fine. After 1 month, it stopped working properly. The problem is that they are connected via wireless and there are times when they disconnect and connect only being close to the PC. Also now the wireless does not reach more than 3-5 meters.

I’m on pc and downloaded all the software for the black shark. Now when I join an Xbox party chat on warzone I can’t hear them or speak to them, I can see that they are speaking just can’t hear them, not they aren’t muted and my sound is all the way up, can hear the game volume fine if they switch over to game chat

I'm an audio engineer and have to say after using pro studo heradphones with a flat EQ you guys nailed it with Kracken, sounds beautiful.

I recently purchased the Kraken Kitty Edition, much to my surprise (mostly from lack of research) there is no chat mixer! Can the chat mixer from the TE be used on the Kitty Edition headset? I use it quite frequently if I need to lower voices in chat to concentrate. Thanks!

Hello everyone ı need eq settings for footsteps can you help me. Thank you

I purchased this program a few years back. I used it for quite sometime, but then ended up buying an actual surround sound system for my PC, so I haven't used the software in a few years. I install it today, decided to see what may be new, or that I could use. When I log in, I get this prompt for a serial number. I don't ever remember using a serial number, but it may be possible. I just figured since I had purchased it online, I should still have it. Have the terms of the software changed? Do you have to purchase it on a yearly basis? Any help would be appreciated. Thanks

Does anyone have good EQ settings for CSGO or EFT, or anything at all? Thanks

Έχω χάσει ή καταστρέψει τον ασύρματο πομποδέκτη USB ή το dongle για το ακουστικό Razer Nari . Μπορώ να αγοράσω ένα νέο;

I’m sure this question has been asked before, but is there any way to connect the Kitty edition headset to an Xbox one? I’ve seen in other forums you can connect the headset to a laptop/pc and then to an Xbox, but is there any way to directly connect the headset to an Xbox controller with a usb/aux adapter?

Hi everyone, My headset cable got caught on my chair and it pulled at the USB connector and bent it. The headset still works but I'm worried that it won't last long. I read that the headset cable would have to be cut to repair it, but the thought of cutting it open hurts because the headset is pink and I would like to avoid ruining as much of the aesthetic as possible. Please let me know if it's possible to repair it without further damaging it. Thank you.

Hello all, I've been a Razer gear owner for many years but not very active in the community :big_grin_: I am currently (for a few months now) on a quest to find my next headset. I wanted it to be wireless (hi-fi preferably), not over-the head, with integrated mic. I was kind of disappointed when checking the market realized there were not many options. Then I remembered the Razer Ifrit, all wished specs checked, except that it is wired... I just wish there were a wireless version of this headset! Wouldn't you agree? I would definitely buy a set! (or two) Being a curious creature, I wonder if I am the only person looking for a piece of gear like this, so why not make a poll as well :rolleyes: Maybe if Razer sees that people are interested they will consider making it.. one can dream right?

Hi Razer, I want to use the competitive sound profile for VALORANT but Synapse seems to not detect it. Warzone and Apex are working fine though. What can i do to fix this issue? Running a Nari Ultimate

Meet the new Razer Base Station V2 Chroma. Built for both form and function, this Chroma RGB headset stand delivers utility through a 2-port USB hub for your gaming gear. Beyond putting your gaming headset on a pedestal, it elevates your audio experience with a 3.5mm combo port with built-in DAC that converts stereo into 7.1 surround sound for deeper immersion. Available in Classic Black, Mercury, and Quartz: https://www.razer.com/gaming-headsets-and-audio-accessories/razer-base-station-v2-chroma/RC21-01510100-R3U1

Is there a software that I can install on my PC to work with my Thresher Unlimited? as a Console / Equalizer?

Hello Insider, I wanna buy Nari Ultimate Wireless for gaming purpose, but I've seen few bad(1*-2*) reviews and that made me question my choice. first of all I would like to ask about your experience having a Razer Nari Ultimate ? Anything that made you regret your decision after using it for sometime ? how is it's 7.1 working for you in FPS games ? like CS:go, Apex, WZ, and then, I'd like to know that, Is it better(sound wise) to use Nari with a Razer Base Station Chroma ? or V2? don't really like v2 cause of it's circular shape but if it's DAC is really better than Station Chroma, I consider it an option. which one has a better DAC ? can a high end (Aorus Z590extreme) gaming motherboard's audio outputs fully support the headphone ?

I recently bought the Kraken Green and everything works fine except that I can't mute my mic. I tried my mic on discord, muting myself with the toggle switch on my headphone, but I can still make sound in the voice chat when I turn off my mic on the headset. Is there anything I am suppose to or is there any way to fix it?

I've bought the seperate application for razer THX and been using it for months now but now I suddenly have a problem with it the THX Spatial is not showing in my windows playback device I reinstalled the program but no luck with it. I dont want to use the THX in Synapse 3 because it just lags my laptop out and ive been using the Kraken TE without the usb controller I just straight up plug it in my headphone jack in my laptop

So I recently bought the Kraken 7.1, Loving them so far. Problem is though when i try to calibrate them I hear nothing. I also hear no difference when i change the settings in synapse. And no difference when i move the sliders around in the EQ, Or enable bass boost. I switched USB ports, didn't help anything. I downloaded Razer Surround, but that just messed up everything to the point that my pc would only play the windows sounds, and nothing else. So what should I do so I can calibrate it, And change the settings in synapse? Thank you in advance.

Hey! Just got in the Kaira Pro. There is a message on the headset saying to vist http://rzr.to/kairaProFW to update the firmware. However when i try to go to the page, i get "cant reach this page" Is the link down? anyone else having this issue? I need to update this firmware so I can give these as a gift.

As simple as the title is. When the headset is connected, it prevents the computer from sleeping. What can I do to solve it ?

I just picked up a new pair of Razer Kraken TEs, and in the Razer synapse application, where it should normally display a list of open applications, it instead just says that "when launched, applications with an audio output will appear in this window." Are there any fixes, or is this normal.

hi i have recently bought the Razer Thresher 7.1 headset and it says they have sidetone/mic monitoring. I can hear my voice slightly but the microphone need to be on my lips and talking rather loud. is there a way of turning the sidetone/mic monitoring up? any info would be great, even if there are other headsets available with better levels for sidetone. thanks