Audio

jak napiawić suchawki  jak resetowałem komputer i nie mam już kody

Hi, i just got the kraken v4x and every time i install thx spatial or 7.1 surround sound, they dont launch. i’ve reinstall everything multiple times and its still doenst work. can anyone help me?

Does anybody know the size or make of the screws in the older Kraken Pro v2s? Purchased one back during covid to replace a headset that wasn’t working, but then wound up shelving the v2 because the original Kraken Pro (v1) started working again, so I kept the v2 on a shelf to keep as a backup.Old one finally died for good, so I dug out the backup which since it was purchased in 2020 obviously is no longer covered by warranty, but it’s been sitting in a box the whole time so it’s 100% functional. But it turned out to be missing all four screws on the right ear speaker.As a temporary measure, I’ve unscrewed two of the four on the left ear speaker and moved them so the right side can be used without falling off, but I’m hoping I can find appropriately sized screws to have both headset speakers properly mounted securely without having to resort to using glues.

Recently, I just got a brand new black shark V3 X. Sounds, builds,… are all good except for the mic. Some of my friends told me that I got a McDonald ahh headset, it sounds like I’m talking through a fan. How to fix it ?

Il mio razer mini non va più da quando ho il computer nuovo ho provato di tutto anche con i driver ed a reinstallare Windows e non funziona quindi vorrei un rimborso così da poter comparare il modello successivo cioè il v3 questo ordine lo feci su Amazon il 7 settembre se non mi sbaglio

Hi guys I had face an issue with Blackshark v2 pro, where as whenever I use the dongle, the audio will start crackling and randomly drops and rises like the sound fades out and then suddenly becomes loud again. This issue happen obvious especially while gaming. However, there is no such issue when I connected with the Bluetooth. And for some reason when I’m connecting with dongle, it shows that the headset is recognized as “speaker” but not “headphone”, but the Bluetooths is recognized as “headphone” instead. Did anyone know how to solves this problem?

I recently got a Kraken V4 X headset as part of a new PC setup upgrade. It was working fine for a few days. I unplugged the headset earlier today and used it with my PS5, where it worked fine as well. However, after unplugging from the PS5 and trying to connect back to the PC, the headset started showing an error on screen saying "USB device not recognized." It does the same thing on my fiance's computer. Am I just cooked and need to bite the bullet on another new headset? I've already tried just about everything else I've found online for troubleshooting at this point. Thanks.

I purchased razer kraken x lite recently everything works on my mobile and on my laptop (it has mic and audio port separate) but when I try to use it on my gaming pc mic doesn't work it has trrs port I tried everything updated driver, cleaned port checked if it was working. Everything was working correct. I went online and foud this trrs to mic and audio splitter. Will it fix my issue? Here's the link-https://www.amazon.in/Sounce-Headphones-Splitter-Female-U-Shape/dp/B08VDTR7CN/ref=mp_s_a_1_8?crid=27NDRSRY1EGJV&dib=eyJ2IjoiMSJ9.ActA_s_SWoZIKHblw5NUddmLRS9DNBqzA6bcfgbdxWZNoiGSHfXtRh2a4_6zoixniBok52HDrG7lZh6EI5LO9Nfy05eTAKmzvRBKpwNj1sIx0i09OZKSrL-3VVFHq991KedW08nwb6kuVle-gntoPUcRF0dY7xZ4A6t1Xcvl7yGR4nqgwWExaWIl7KXSNQjiZGSVvFE50PuclvxD3cZDbA.uTmJEJpMbQQi_Gn02NLQb-t1nBdlNXK7TDkteF5x-v0&dib_tag=se&keywords=ugreen+audio+and+mic+splitter&nsdOptOutParam=true&qid=1762338536&s=electronics&sprefix=ugreen+audio+and+mic+splitt%2Celectronics%2C290&sr=

Hello, I recently purchased the **Razer BlackShark V2 Pro (2023) PlayStation Edition** with the specific model number **RZ04-04530500-R3G1**. I primarily intend to use this headset on my **PC for competitive gaming (Rust/COD)**. Could you please confirm the following: 1. Is this specific "PlayStation Edition" model (RZ04-04530500-R3G1) **fully compatible with Razer Synapse 3** software on PC? 2. Can I **fully utilize the THX Spatial Audio** feature on my PC using this headset's USB HyperSpeed dongle? Thank you for your clarification.

Merhaba! 21  ekimde 2025'te satın aldığım Razer Blackshark V2 X'imin zaten kayıtlı olduğunu belirten bir sorunla karşılaşıyorum. Bu sorunu çözmeme yardımcı olabilir misiniz? 

hi. i buy new headset, kraken v3. but there is no any activation code in box. i activated thx in synapse app but i am not sure is it activated or not. can anyone help me?

Tried to update my Razer Barracuda X (2022) RZ04-04430, since I'm having issues while playing that causes the headphones to cut out and temporarily switch to my speakers. It last like 5 seconds but happens a lot in one day and gets annoying while playing. Wanted to update them to see if that would fix the issue but with the latest update (August 26, 2025), but every time I try update it, it says failed. I have the USBC Dongle connected by the wire since my PC does not have a port.  I tried restarting my computer - nothing. Disabled memory integrity and restarted - nothing. I tried running the file as administrator - nothing.  Connected the headphones also - nothing.Was able to use the latest pairing file and that did nothing.

I Purchased a Razer Kraken X Lite headset a couple months ago and in he beggining it worked fine, but in the past month the microphone stopped working.It simply doesnt appear when I connect the audio Jack, the microphone works fine on Console when i use only the One 3.5 jackBut when i Use both of the jacks on my PC the microphone doesnt work 

I purchased a pair of Razer BlackShark V3s, and I can't configure them in the Razer Synapse app because it doesn't detect them. I've checked, and the official website says it's not compatible with the V3 series, but in videos online, people use Synapse to configure their headsets. Is there a solution, or another program where I can configure my headset? Thanks.

I’m using the Razer Kraken V3 Pro and Synapse 4 seems to be connected with my headset, however it says it is powered off. I press and hold the power button until the green light appears and flashes. This green light I’m assuming means that the headset is powered on. However Synapse still says the device is powered off, and I cannot hear audio. I’ve been stuck on this issue for weeks. (Also the dongle is plugged in securely) I’ve updated the firmware, the pairing system, the drivers, I’ve uninstalled and reinstalled Synapse.I’ve made sure all audio is on and the device is set to default.  I would find it really helpful if I could see that green light turn to a red light which I assume means it is powered off.Except despite holding the power button for much longer than necessary, I can’t seem to power off my headset. Yet at the same time, Synapse 4 thinks it is already powered off and can never seem to register it being on. 

Hi there,I am overall satisfied with the product but however I noticed that my Barracuda X has broken plastic parts. Just to note that I care about my stuff and I still have old gadgets that look almost in mint condition, so not sure what happened here as i was really handling them with care. My warranty ran out like 4 months ago and I do not seek the replacement, rather advice to help me resolve my issue.  Here are the pictures of broken plastic parts, first is the left earpiece, the second is the right earpiecesince those are still working and all i see is that plastic will continue to break, I just want to know is there a way to buy this part, i will change it mysel

I’m on my second pair of this headset. Primary use is Xbox series x with some pc use. At the store both sets worked fine when I tried them. Get home, set them up on my Xbox, razer app, synapse on pc, updates, and upon initial power on, sound is super tinny, far away, and awful UNTIL I tap the EQ button then I gain full sound back. This happens EVERY power on. Razer support couldn’t help, the demos at the store didn’t experience this either. The issue is very clearly software related. The only thing Razer support wanted to worry about was pc. I bought them as they are the only Xbox compatible set Razer makes that’s wireless. For $250 this issue is unacceptable and it should load full volume on power on without me needing to do a single thing. I’ve done 4 factory resets and that doesn’t fix it either. It’s clear this headset isn’t ready for market.  otherwise the headset is comfy and sounds good. Battery life is great. But cannot recommend these whatsoever at this time. 

I am only looking for the correct name of the dongle that came with the Razer Nari RC30-26801. I had already ordered one, but it turns out to be for the Razer Nari Ultymate and it does not pair.

Hello. I just bought a new Blackshark v2 X USB headset, and I can’t get the mute toggle and volume knobs to work. I had searched online and one suggested disabling Synapse. I did that and it worked (at least with the volume knob. I had noticed an issue with the mic at that point). I tried that again last night and it didn’t work. I noticed there are a lot of posts about this on these forums, but they are all locked without showing a solution. If there is a solution, please let me know. Otherwise I’ll have to return it.  Thank you!

I have my activation key but I can´t type it in the activation input field. I can´t paste the code in the input field. What to do?

Subject: Help with 7.1 Surround Sound Code RegistrationHi Razer Support,I bought a Razer headset, but I didn’t receive my 7.1 Surround Sound activation code.  The seller told me they did not register it, so I would like to know if this headset (or code) is already registered under any email address.  Could you please check and tell me which email it was registered with, or help me get my activation code?Thank you for your help!

When setting up a new set of headphones it looks like the headphones are not pairing with the dongle. When doing it the simple way per instructions the headphones just stay at flashing blue light. I’ve also tried the pairing utility and it fails every time. The headphones work via the 3.5mm lead, and also fail to pair when trying it on another laptop.My WIndows is up to date and so is the headphone drivers.Any other ideas of what I can try?

Hello, I just bought another pair of the 2nd Gen Hammerhead earbuds (the in-ear gummy buds) from Webdealz through Best Buy. They arrived with the plastic still around the box so I assume they havent been tampered with but I can't seem to get the earbuds to power on. I charged the case and have tried holding the touch buttons to turn them on but that hasn't seemed to work. I'm at a bit of a loss and worried I got them dead on arrival 

Привет, у меня проблема, пытаюсь получить код активации для 7.1. после ввода серийного номера устройства, в частности RAZER BLACKSHARK X, мне выдаёт, что я должен зарегистрировать устройство, но оно уже зарегистрировано, сколько раз не пытался, бестолку, помогите пожалуйста.

I am requesting urgent assistance from a higher-level Razer staff member who has access to the internal firmware update utility. Official Level 1 support (via Case ID: 251019-001027) consistently denied access to this file, claiming that "firmware is not available" or that the issue is a hardware defect.THE ACTUAL TECHNICAL PROBLEM:My Razer Nari Ultimate for Xbox One (RZ04-02910) headphones pair with my Xbox Series X console but are incorrectly recognized by the system. Instead of being identified as "Razer Nari Ultimate", the console registers them only as a "Headset". CONSEQUENCE OF MISIDENTIFICATION:No access to settings within the Razer Audio Setup for Xbox app.Dramatically distorted, flat, and suppressed audio, rendering the headphones unusable.COMMUNITY-KNOWN SOLUTION:This bug is widely known and documented across Razer Insider and Reddit forums. All users who have experienced this exact failure confirm that the only effe