Audio

Is there someone that can help me with a brand new headset that has buzzing sound in the backround. tested all USB slots and still there. i reinstalled the app and still there. help please :)Its on the Razer blackshark V2 pro 2023 edition

So I just bought this headset and love it but it started powering off on its own so i went to update firmware and for the life of me i cant do it. There are reddit posts on the topic. I ended up getting the advanced replacement and now have the same issues with that one. Is there a trick to doing it? i follow the steps and when i get to the part where u gotta disconnect and reconnect it fails after about 4 min. Any suggestions on how to get this PoS to work??

Hi everyone, I have been surfing the internet now for 2 weeks looking for the Razer Tiamat 2.2 V2 ear cushions but I am only finding the 7.1. so I purchased them and they didn’t fit hence why I am now here so any and all hel will be very much appreciated thanks.

Good evening. I bought a razer kraken kitty ed. v2 pro, which cannot provide 7.1 surround sound. I see this text when requesting an activation key: "Your Razer device is not eligible to receive the 7.1 Surround Sound activation code. Please refer to the section "7.1 Surround Sound System for Gaming headset" for information on suitable products." What should I do?

Just got a razer thresher for Xbox. Haven't really figured it out yet, and I'm curious if I can connect to my phone via Bluetooth. Is it possible, and how?

I want to ask Razer about my problems with Razer nari Ultimate and razer hammer head. First with Razer Nari Ultimate. There is no connection via usb transceiver with my pc. Ihave done everything adviced in the forum and I think the dongle is not connecting (somehow) and should be replaced. The repairing programs doesn fix anything, synapse 3 is not recognising the device. The gaming set was used with no problems, and the audio is good. Razer Hammerhead i have for 3 years and is being used 5-10 times for 20-30 min. Since 2022 im not using it beacuse one earbud is not connecting, not charging and afterwards the mother is not charging. So f the mother. Razer you have really good products but only the mouse and the mousepad are working properly. Sorry, switching to Logitech

About two weeks ago, me and my brother were sword fighting with plastic swords. I was ducking to avoid a hit and my razer barracuda x headphones fell to the ground. And ever since, as i turn the dial on the side, the volume goes up in one ear, and half way, it stops anything coming from said ear and starts rising in the other. I have bought another pair of razer barracuda x but i want to see if i can fix the broken pair. Can anyone help?

Hello fellow insidersI'm having an issue with my Razer Blackshark V2 X headset on 3.5mm analog jacks. During the cleaning process of my PC, I had to unplug every piece of hardware in the backplate. After the cleaning, I plugged the headset back in and now I'm having multiple problems: 1)The 7.1 surround sound program doesnt let me configure the 7.1 sound (The app instructs me to set "7.1 surround sound speakers" as system default, but when I set the “7.1 surround sound speakers” to default it does not detect the 7.1 headset option, only the "Realtek(R) Speakers". I tried using the Realtek(R) speakers but the quality and strength of the sound is 3x worse). 2)My headset microphone is not being detected even after replugging, and I'm constantly hearing static and myself when talking or tapping the mic. I tried re-installing the 7.1 surround sound app, looked everywhere in the windows settings, plug the headset into different ports. The issues appeared suddenly and I would be really thankf

Hey everyone! I have an older Razer headset, the Kraken Tournament Edition i bought back in the old days (2019) and it came with THX and a dongle. In Christmas, I finally got a normal proper mic, the Blue yeti, and i since connected the headset through the audio port in the mic. Only issue is that it removed it from my Razer Synapse section and i was wondering if connecting it straight to the pc through the audio port will detect in Synapse or do i have to connect it to the dongle then connect it to the pc? Also, is there any real value to the THX modes? I play mostly Rainbow Six Siege right now. 

I didnt receive  7.1 surround sound code and i cant found it  (i bought it from amazon) so i cant benefit from 7.1 razer and headset software

The Audio app on Android doen’t show the percentage of charge on my Hammerheads:On my iPhone it does: 

I have a razer naga ultimate, and the sound randomly turns off and on again when I play games and when I talk to friends (via bluetooth). Can somebody help me

Hi I have a Razer BlackShark V2 THX spacial audio and I updated synapse 3 and I have no sound what so ever.I already did everything.I unistall and install again , update my drivers, check my sound settingsand even updated windows and everything is fine.I even install razer synapse BETA and I do have sound with that ( funny joke you guys have ) but just like everything from software department on Razer it doesn’t work very well. So someone is gonna help me fix this or how can I get a refund ???Never gonna recommend razer products to anyone

Barracuda X pairs easily with my Nintendo Switch.  My question is, when using the Audio App on my iPhone, when I select Gaming Mode or adjust the EQ settings, do those settings carry over to the Switch when I connect the headphones?  Or are those settings in the app only applied on my iPhone, for mobile gaming, music, etc.?

Hi guys, i had blackshark v2 and i wanted to go wireless so i bought the blackshark v2 pro 2023. The moment i wear them they felt worse since they are way heavier since they are wireless but thats ok.The main problem is the sound was way different and not with the good way ... I played with razer synapse and sounds but still they sound really bad ... I unistall synapse because its dogsht and i had fps issues and it had sometimes smt like a sound lag?!?! but they quality was so bad after unistalling that it was comparable to a 5$ headphones that i bought in 2010.What should i do? What should i do to not use synapse but have a good sound? (i tried dolby atmos but still ...)

hellorecently im hearing  weird noise and buzz on my headset and its mostly  happening when im watching videos in youtube or twitch  . yet it can happen on some other offline videos too but its pure clean  and nice in games.the noise or buzz happening in some harsh sounds or even when someone is speaking and its really annoying .and it dosent mater if THX spacial is active or not , its not dependent on USB sound card i can hear it on 3.5 jac.same for drivers  usb or thx spacial  wont make change as default driver. im using windows 10 build 19045browser or application dosent matter i have tested severalheadset firmware is updated but it each time i reset system or unplug the headset the firmware get remove from it  or at least  updater dosent show me  the message that latest version is already installed.i have tested the headset on another system too , same problem remain .i have tested all usb gates on my motherboard , problem remain same. 

Just purchased the blackshark v2 hyperspeed wireless headset, and immediately ran into an issue. Whenever I am in a discord call/voice chat, my PC automatically blocks out any other audio like youtube/games/music. This happens when im using the headset wirelessly through the hyperspeed dongle, and through bluetooth. Now when I play through a USB cable from my headset straight to the PC, this problem is fixed BUT the audio quality is really terrible and sounds awful.I have updated the firmware, deleted and reinstalled synapse (which the problems occur whether synapse is open or not), fiddled with the sound control panel on Windows 10, and a bunch of other things.Do i really need to buy another headset just to use discord and another program at once?

Razer Nari Ultimate não reconhece e fica aparecendo Avnera AV 6301

I’ve been using these headphones for a couple months now and have rarely used the microphone but recently have gotten back into gaming and I can’t get the mic to work. It’s not showing up on any mic test and I’ve defaulted all the settings and updated it. Seems like a bad design with it being able to be removed especially after googling this specific issue.

I switched from my gaming pc to my gaming laptop and when i plug in my audio controller of my headset the razer audio controller - chat thats usually there alongside the razer audio controller - game is not there, all that is left is the controller - game.

Hi, is there any replacement parts for barracuda 2.4 ? 

I ordered the Razer Barracuda. I read you'd have to enable Gaming mode through the Synapse software.Is it possible to remove Synapse and keep Gaming mode on?If not, what if you enable it through the Razer app on the phone instead. Will Gaming mode be enabled for any Bluetooth device or only your phone?

I would like to request an activation code for my Razer BlackShark V2 Pro 2023 I can't activate spatial audio features with my headphone, looking for an activation code. Thank you

yet to receive an activation code for my headset. kind of silly its not just automated to send it after registry.