Audio

Hello. I recently bought the Razer Nommo V2 pro speakers. When I want to watch a movie through VLC, choosing THX audio, when I move the slider bar to choose a specific scene, a scratching sound appears and the rgb lights blink for seconds. I haven’t updated to the newest Synapse version yet. This happens when I move the bar at a specific point in the film; pressing “play” and then immediately moving the slider bar to a specific point. Not when I watch the movie from the beginning. I’m referring to the speakers. Not the headset. Please help.

I have a Razer Kraken Tournament Edition. Up until a few days ago, 7.1 surround was working just fine. Then there was an update for Synapse that deleted the drivers from my computer and I cannot get them back. When trying to get a new activation code to download the drivers again, it says my product is not supported. Clearly it was supported until a few days ago. What is the deal, Razer? I paid for a product that supports 7.1 surround, it supported 7.1 surround, and now your website is telling me it doesn’t. I want the 7.1 surround feature restored.

please help😭

just bought a razer hammerhead truewireless pro i downloaded razer audio it says unable to find you device any tips ? I tried everything but still nothing

I did not find the code for the Razer application inside the box

So this is the headset I’ve used for about 2 years now and I haven’t had a single issue. I was using it this morning like usual, then came back this afternoon/evening and my audio now isn’t as clear almost like I’m in a tunnel. I’ve played around with the audio equalizer but have had no luck in getting it back to how it sounded previously (crystal clear). If anyone has a solution it would be greatly appreciated.Thanks!

bonjour j’aimerai acheter de nouveaux embouts pour mes écouteurs raizer hammerhead comment faire ?

Hello, I bought the razer kraken v3 hypersense headset. However, there was no license code for THX in the box. Can you help me?

Hallo,ich habe nach der Registration von meiner Levitahan v2 keinen THX Code bekommen. ich weiss nicht wo man den normaler erhält. Habe den auf ebay von einem verify händler gekauft.Brauche Hilfe habe nähmlich jetzt THX Spatial Audio getestet und nur noch die 15 tage zeit.Bitte um Hilfe, danke vorab!Gruß Herbert3045 

Hallo, Mein THX Spatial Audio erkennt Netflix komischerweise nicht ich kann zwar mit THX hören aber kanns nicht in der App Individuell einstellen. Kann mir da jemand helfen?  LG Ian

I have Karken Tournament edition and I downloaded the recent 20231107 update and I launched my game and Spatial Audio didnt exist and I tried many ways but the sound is still awful and I cant seem to find the device I was using (Thx Spatial Audio - Synapse) and now my sound is really bad and i cant play

Cheers, I'm facing a problem. on my new headphones when my microphone opens, for example when I connect to a discord channel my sound quality deteriorates to an extreme degree. I don't know what I can do, it's supposed to be gaming headphones and when the app uses my microphone the sound sounds like old concerts. do you have any idea what is going on? 

I can’t get my Razer Hammerhead True Wireless on pairing mode. I tried reset and tap and hold also but nothing happen. And I don't hear audio prompt. What should I do?

 I can’t get my Razer Hammerhead True Wireless on pairing mode. I tried reset and tap and hold also but nothing happen. And I don't hear audio prompt. What should I do?

Hello. I just update my Razer Synapse program and now dissapared THX from sound devices. I already reinstalled but its noi showing up. Before update i had a thx now i dnt even have sound. What problems? How i can fix this? My headphones is supporting THX because i even have THX controller. 

after latest aupdate of Synapse, Syanpse audio is gone now i can see on Chat and Game device in audio panel.i am using razer kraken tournament edition.i am also noticing sound issue.

I did uptade razer synapse 3 but  dont working.Equlazier and THX spatial audio dont working .

I recently bought the Nari Ultimate headset and I and my teammates have been trying to figure out why I echo so much not we have adjusted everything and cannot figure it out does anyone have any tips to try or is this a known issue for this headset. Im on PS5 

Hello, on November 24, 2022 I bought a gaming headset on your site, the Razer BlackShark V2 CouRageJD Edition, when I received it, the microphone didn't work very well, I tried different ways to make it work but it  still having so many problems, could you help me?  I paid a lot to buy this helmet...

Hi i bought a razer barracuda x 2021 and just notice today that i have 7.1 surround sound. I dont know where to get the activation code since its not in the box or any where in my email. Can someone please help me?

Добый день Наушники Razer Kraken v3 x Windows 11 не подключаться к Синапс очень плохо работает микрофон. На Windows 10 все хорошо.

Hi everyone. I came here to ask knowledgeable people what I should do in my situation.For some reason my Kraken V3 Pro don’t want to work with Chroma Studio, but at the same time all the basic lighting effects and lighting in games that support Chroma (such as Apex, Fortnite, etc.) everything works great.What do you recommend doing? I already reinstalled the drivers and changed the USB port and did a clean reinstallation of the synapse and the firmware on the headphones is also fresh

Hi, Does anyone have any idea when the Razer wireless control pod will be available for sale as a stand-alone item? I bought the Razer Nommo V2 (not the pro version) and I regretted not having the control pod to switch between devices etc. 

Buonasera a tutti, sono in possesso delle cuffie Razer kaira dedicate Xbox, il manuale dice che posso utilizzarle anche su PC tramite adattatore wireless vorrei sapere se stiamo parlando del classico adattatore di casa Xbox che viene usato per i controller

I have seen another user (exariv) say this as well. My headset will start to beep and every couple of hours after listening to the beep every 10 minutes, adds another beep. It will start to beep and I will continue to suffer through the beeps. I have gotten a full 14 hours after the beeping has started a few times, but most of the time I get 10+ hours of listening time after the beeping begins.