- 188 Threads
- 731 Replies
Razer Kiyo Pro - brand new device with no support?
Hello everyone,Recently I’ve bought brand new streamer cam Razer Kiyo Pro. It came in a sealed box. It is my first Razer product and I was positively surprised by the build quality and packaging - overall first impression was great! So I’ve hooked it up to my PC, downloaded Synapse 3 and got a really nice picture from the cam. But… the autofocus which is infamous for hunting for an object all the time was really disappointing.I’ve read some posts on various websites that it has been fixed in recent firmware update. So I’ve downloaded the latest version (v1.05_r1) from Razer support page, tried to run the update and… no luck, got a message that I need to contact Razer support:That was really strange, but OK, I’ve tried to contact Razer Support as suggested. After entering device details (S/N) my irritation level peaked:I cannot get support for a product that I’ve bought brand new in a sealed package! This is outrageous.I’ve searched forums once again and after reading many posts, review
Seiren X is too quiet
My Seiren X just started to pick up my voice as if I'm across the room even if it's just inches from my face. I know the mic isn't broken because it randomly worked earlier but is back to making me sound like I'm whispering. Here are the things I've already tried: Going to the Sound Control Panel and adjusting Levels. (They were already maxed out. There is also no boost option.) Uninstalling its drivers and plugging it back in. Unchecked "Allow applications to take exclusive control of this device." Switching USB ports. Installing Razer Synapse. It doesn't support the Seiren X, but I thought I'd try. Updating the motherboard's audio drivers. Any other piece of advice would be appreciated.
Ripsaw HD Bullet Proof Install (No more Black Screens).
Preface Hello and welcome, I know a lot of people have issues getting there Razer Ripsaw HD to not back screen, I was one of them, I was so excited to get my new capture card to replace my 1080p30 / 720p 60 Blackmagic Ultrastudio Thunderbolt 2 device as my poor streaming pc a Macbook Pro Late 2013 was starting to show its age. So I decided to go with Razer as I already had a Siren X and a Naga 2014 left handed , ( still need a replacement usb cable for that. ) , and I have no love for Elgato I pulled the trigger on the Ripsaw HD as it seemed to be getting good reviews on the net. The card came the day before yesterday so as of the time of this writing I have had the card a little over 48 hours. Was excited plugged it in , hooked up my sources, booted up windows and obs black screen, and unable to see any image, was like ok, so used the ps4 remote app and it was detecting my display a 4k60 umm no worries a few cable changes and wala passthrough working no obs input though.. A
razer Seiren Elite not recognized
hello one connect it to PC, i could hear sound of usb plug / unplug >> windows feel with usb of mic i see installation ( USB input device ) >> comes for first time this installation shows under: Human Interface Devices) also i could see ( Bravo HD FW Update) under settings >> Bluetooth & other devices >> other devices microphone Led does not works at all i noticed this issue is general, and need razer fix issue by release firmware to fix it i noticed other people already talk before /razer-seiren-elite-firmware-needed.59212/ so we need general fix https://i.ibb.co/3Szd6wD/Bravo-HD-FW-Update-Copy.jpg
RAZER KIYO PRO ULTRA | The Largest Sensor Ever in a Webcam
Meet the most powerful webcam we’ve created - the Razer Kiyo Pro Ultra: https://www.razer.com/streaming-cameras/razer-kiyo-pro-ultra Featuring the largest sensor ever in a webcam and an ultra-low aperture lens for excellent low-light performance, enjoy DSLR-like 4K quality that pops. Paired with the ability to maintain maximum image fidelity for uncompressed optics, it is the ultimate choice for pro-grade content creation.
Razer Audio Mixer: ...it doesn't support USB microphones?
So, this is a fresh article from Australia regarding the new audio mixer. One thing came up with me, that he sort of addresses, and I'm hoping someone in the community is able to answer. The article link: https://www.well-played.com.au/razer-audio-mixer-review/ The author mentions: "Admittedly it did take me a while to get it all going with my microphone, an Elgato Wave:3 that interfaces via USB rather than either of the analog audio inputs available on the Audio Mixer. Most of the blame for that goes to Windows itself though, which can be incredibly unclear about what sounds are playing where, but after a bit of fiddling and trial and error I managed to convince the mixer to take control of my mic input despite it not being directly attached which is pretty exciting." Does anyone have any clue how he managed to get the USB mic to be recognized by the mixer? I couldn't figure out after days of trying, and support has gone silent on me regarding it. I'm utterly baffled why it would
RAZER KIYO New Firmaware dropped my FPS
Hello, i'm a streamer and i use Streamlabs for diffuse my stream. I have download a new firmware for my Razer Kiyo (01.01.023), but he is dropped my fps, i use my kiyo with 60 fps, the fps stays at 15 even though it's set to 60 ... You have a solution ? this has happened since the update ... S/N 401813L01701115 It's possible to back to the old fimrware ? (01.01.022) Thank you for your reply, and excuse my bad english, i'm VietNam
Razer Kiyo Firmware
I’m currently attempting to update my Kiyo firmware because I need to disable auto low light adjustment. Every time I try, it keeps saying to contact razer support, however it also says I’m not covered by warranty when I put my serial number in. Anyone know a work around or possible solution?
Ripsaw HD stream lagging
so I recently bought the ripsaw he, I’ve been running the hd60s for about a year now and never had any issues with capturing smooth footage before, now the new card is having serious lag and freezing issues. I’ve tried changing every setting in a multitude of ways, tried different recording software, slobs, obs and elgato game capture and they all have the same issues. The pass through for 4K is working fine and I’m not dropping any frames according to the frame counters, not sure if it’s a card problem or a software issue but any help or advice would be appreciated.
Razer Streamer Companion App not opening
Hi everyone! I just bought a Razer Seiren Emote, but I can't seem to make the emote work. Synapse = Installed and Repaired Chroma Connect = Installed Streamer Companion App - Installed **I tried running all as Admin When I go under connect in Synapse, nothing is showing (Blank) When I open The companion app, it opens a webpage showing my Razer ID (https://razerid.razer.com/account/?l=en) Now I'm stuck here. I already linked my FB, Google, and Twitch..Still no luck, Please help :( Thanks in advanced!
Ripsaw vs Ripsaw HD - differences
Hi all. In my old age something changed in my head and I wanted to stream. I am thinking of buying a device for capturing images from the console (I have a Switch, I am thinking of buying a PS5 or Xbox in a while). I tried to find some information on the net and I can't. I like to ask what is the differences? Can I use the "old" version with ps5?
Razer Seiren V2 Pro not getting detected in OBS sometimes
Hello,So I've been having this recurring issue with my Razer Seiren V2 Pro. When I'm using the Microphone in OBS while livestreaming, it suddenly stops being detected by OBS. The only fix I've found is to unplug the mic and plug it back. The issue happens randomly, so I can have a whole day without the issue, and a whole day with the issue happening every 10minutes or so. Please help.
Broadcaster not appearing on Razer Synapse
Hi I just received my new razer kiyo pro and it seems to be working on zoom and obs but I can't seem to find the setting for it on razer synapse. I can't adjust it to HDR mode if the settings don't appear in synapse. Is there any fix for this? Thanks in advance
Synapse 3.5 - Kiyo randomly turns on.
I have my Kiyo positioned over my monitor, and I have noticed several times today, that when I sign into Windows, the indicator light on the Kiyo would turn on. I check to make sure Teams isn't using the camera, then I checked Synapse, and hit disable preview and the light went off. It was like Synapse was automatically turning on the camera preview even if it was background. Anyone else seen this before?
BLUE SCREEN | Set The Stage
Set the stage with the Razer Blue Screen: https://rzr.to/blue-screen Crafted with premium fibers for the cleanest keying with less feathering, it provides a seamless backdrop for the imaginative. Featuring an expansive height of 94” with quick-deployable and collapsible functions, set up your streams effortlessly in a matter of minutes.
Razer Seiren V2 is loading forever in Synapse 3
Hey,I got my new Razer Seiren V2 Pro today and i got big Issues with Razer Synapse.Since i plugged in the Seiren V2 Pro my synapse is reacting very slow When i click on Streaming the options of my mic are loading for ever. After 15min its still loadingI tired several USB Ports on my Asus Hero XII Mainboard and i reinstalled Synapse. Anyone knows how to solve it? BR Patrick :)
Razer Siren "Wave Link Software"
With the introduction of the Elgato Wave line and the Wave Link software basically being a virtual goXLR. I'd love to see Razer come out with similar software for the Siren series of mics. Currently running a Siren Elite, and I gotta say the Wave mic is looking very tempting.
On the Razer Kiyo Is there a way to repair the hinge?
Started using this again this week after a while and I noticed the hinge that connects the camera to the base it seems a little bit loose. Sometimes the ring light won't turn on but camera is detected by Windows and the Synapse software. Camera is already past the warranty
Using Kiyo Pro & Synapse in Zoom sessions
I am trying to set up Kiyo Pro and, preferably, Synapse for use during Zoom sessions. Kiyo Pro works fine in Zoom but Zoom doesn't 'recognize' it as a camera. It only is usable as a generic "USB Video Device" I am not able to add Synapse as a camera in Zoom. Previously I have added and used Snap Camera, XSplit VCam, and Logi Capture (although not with Kiyo Pro) Any ideas why Zoom doesn't recognize Kiyo Pro or Synapse?
Seiren Mini has 1/2" thread not 5/8" industry standard
I got a seiren mini microphone awhile back and just used the stand it came with .. went to put it on a boom arm with a 3/8" to 5/8" adapter only to find the adapter was too big. When I googled it razer's site says it has a 5/8" thread but apparently no so. Can't seem to find any 3/8 to 1/2 adapters so its looks like I am SOL ..
USB Video Device instead of Razer Kiyo
I got problem with driver I got the newest driver of Razer Kiyo but in WIndows device manager I got Razer Kiyo but in programs like SLOBS Discord I have named it USB Video Device. To be clear in solution I made change in driver from Microsoft to Razer but it doesn't make it up. Also I remove device with driver. Restart computer plug in again and it doesn't work either. Is there a solution to make programs see camera as Razer Kiyo not USB Video Device?
KIYO With ZOOM
Before I buy one, I need to know whether the KIYO will work on a 2-hour Zoom meeting. I’m not a gamer, but the camera on my Desktop Mac M1 is very poor. I need to present a better image of myself. What difficulties will I face? Where can I find good instructions?I read that I should install a Razer program called XSplit Vcam, and open it prior to my signing into Zoom? Still valid? Other suggestions?Thanks to the Community for any help/advice!
Already have an account? Login
Login to Razer ID to create new threads and earn badges.LOG IN
Welcome to Razer Insider
Login to Razer ID to create new threads and earn badges.LOG IN
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.