Deathadder v2 x Hyperspeed 2.4 Ghz dongle issues | Razer Insider
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Deathadder v2 x Hyperspeed 2.4 Ghz dongle issues

  • 13 June 2024
  • 1 reply
  • 91 views

Hello everyone,

I’ve created this topic in order to seek some help through the razer community.

I’ve always been playing with deathadder mouses so a few days ago i decided to step up & get myself a wireless one (deathadder v2 x hyperspeed as the title says).

First time i used it, i noticed that i had some connexion issues through the 2.4ghz dongle :

When i was clicking, the mouse sometimes wouldn’t click once & some other times react like i was holding the button or clicking twice. Also the mouse wheel was kinda acting crazy & going up or down on its own from time to time without even touching it.

I first thought that it was the mouse itself that was factory broken so i returned it & got a new one but still get the same problem.

After trying a lot of different fixes i’ve seen on theses forums, the only fix that worked to stabilize the mouse connexion through the 2.4ghz dongle is using the dongle utility from the official website & pairing the mouse to the dongle manually : now everything works perfectly fine.

My problem is that everytime i turn off / reboot my PC, the mouse starts acting weird again so i have to pair it to the dongle manually every time i boot on my PC which is really frustrating…

I already uninstalled synapse & every razer devices things & reinstalled it clean running synapse 3 as administrator but it doesn’t change anything.

 

Does anyone knows what’s going wrong or has any idea of what could i do to fix this problem ?

 

Thank you for reading me guys, have a nice day.


1 Reply

If you're experiencing issues with the Deathadder V2 X Hyperspeed 2.4 GHz dongle, try the following steps:

1. **Check Connections**: Ensure the dongle is securely plugged into a functional USB port.
2. **Update Drivers**: Download and install the latest drivers and firmware from Razer's official website.
3. **Re-pair the Device**: Follow the pairing instructions to reconnect the mouse to the dongle.
4. **Test on Another Device**: Plug the dongle into a different computer to see if the issue persists.
5. **Replace Batteries**: Ensure the mouse batteries are fresh and properly installed.
6. **Interference Check**: Remove any potential sources of wireless interference near your device.

If the problem continues, consider contacting Razer support for further assistance.

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