Razer Support appreciation post
Last August of 2018, I bought myself the Hammerhead Pro V2's. I loved how they looked. They're aesthetically pleasing. Sound quality is amazing, especially if you're more of an EDM, pop, etc. person. Unfortunately, I'm more of a rock, metal, punk rock person and this pair could do better with the highs, but it's not too bad. Within 3 days, the left side would occasionally stop working, I thought it had something to do with my phone, I tried it on a different phone and the problem persisted, day 5 and the left ear piece stopped working altogether. I immediately went to the store I bought it from and asked for a replacement. They happily obliged as it was still within the 7 day replacement warranty they have, albeit it took them 3 months to replace it cuz they still sent it to their supplier to see if it really was a factory defect or not.
Finally it was November, my replacement finally arrived and I couldn't be happier! Everything was great until July of this year, that's about 9mo. un
