General Discussion

Hello. My speaker does not turn on by itself even though its in PC mode all the time and it turns off on its own when I don’t use it for certain amount of time. I tried the synapse’s power setting and it was off the whole time even after restarting and reinstalling the app, it stays off. I don’t know what to do anymore. Reaching in every time I turn on my PC is getting annoying. Please help. 

Hello, i have Deathadder V2 Pro, my original dongle broke and it does not work anymore. Connects and disconnects to pc, even to other computers. I bought a new dongle, for same mouse, literally the same dongle, it does register it so dongle is alright, but the mouse does not want to connect to it and work wirelessly. What could be the problem? I've tried everything, updating the firmware, removing the device from razer and from my pc, non of that worked. 

Apparently there is new razer chroma support for marvel rivals, i have basilisk v3 pro and firefly v2 pro but neither have any effects 

I’ve been using razer products since razer mamba including headphones that served me for decade. Recently I bought white razer deathadder pro because black ones were out of stock and I thought about buying white keyboard full size but after reading about razer keyboard I noticed that many people complain about its quality. Are they good or I should consider steelseries or any other praised keyboards? 

Hello!! I previously purchased a Razer Viper V2 Pro, and it has always worked perfectly. However, the other day I connected the charging cable (I normally use it wirelessly), and when I later tried to switch back to wireless mode by plugging in the USB dongle, it no longer works. There is no connection or syncing at all.I believe the dongle might need a firmware update, but when I plug it into my PC, it is not recognized at all—so I can’t update it.Is this something you can help with? Would it be possible to bring the mouse and all accessories in for inspection or support?I have already tried the steps listed here:https://mysupport.razer.com/app/answers/detail/a_id/6110But the issue seems to lie with the USB dongle itself—it doesn’t respond in any way when plugged into the PC. I’m wondering if it’s possible to get a replacement? Anyone else with a similar issue?

So ages ago i bought the kitty headphones off a friend having done 0 research and my other headphones j died so i was thinking if there is any way i can connect my kitty headphones to Xbox? I know normally its not possible but does anyone know if i buy a 3.5 mm jack for audio would it work? Right now i only have the usb jack. Really dont want to buy another expensive headset when i have an perfectly working one at home.

Hey guys i have a deathadder 2013 and it won't move the cursor, but left click and right click and scroll wheel still work. Strange thing is when i plug it into a macbook it works fine but when i plug it into my windows laptop the cursor won't move. I also tried firmware update but that didnt help. Does anyone know a fix?

Hey guys i have a deathadder 2013 and it won't move the cursor, but left click and right click and scroll wheel still work. Strange thing is when i plug it into a macbook it works fine but when i plug it into my windows laptop the cursor won't move. I also tried firmware update but that didnt help. Does anyone know a fix? 

Pretty much the title. I recently got a new one since the last one I had was having that issue. I thought since it was older it was just the headset dying but now that I have a new one it's still occurring. Same exact issue. Turning the volume nob on my headset all the way to the max fixes this issue but it makes everything unbearably loud, I have to turn applications down to 5 just to hear normally and I don't want to have my ears blasted every time I launch a new game or talk to a new person.I know the solution "Adjust the levels so the right side is lower". I don't like doing this because clips I take will make them always sound louder in the left ear then.I really don't know what to do. I reinstalled drivers, reinstalled synapse, tried without synapse. I feel like i've tried everything and nothing works. Would appreciate any help on this issue, thanks!

I bought a viper v2 pro about a year and a half ago. Within 4 months, the mouse wheel started rolling the opposite direct that was input sporadically. It progressively got worse to the point of being unusable.I RMAd it after it was about 6 months old. Been using this new one for the last year. 3 months ago, I ordered new grips and skates for it. Not cheap. And within a few weeks, this one also started rebounding on mouse wheel scrolls. And its now currently getting to the point of being unusable (it scrolls in the wrong direction more than the right).What the hell is the flaw in this mouse? Im not hard on it. I take care of my shit. I would never have dropped money on the 8k dongle if I knew this was a common manufacturing issue with the mouse. 

Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product "This product is already registered. If you did not register it, please contact Razer Support" , which means I can't get the activation code via my email to activate the 7.1 surround sound features. and its original from amazon. 

Why does Razer run so many programs?  I only wanted the multi-button mouse for Audocad.  The only couputer game I play is Solitaire.  Now I got 10  background apps named Razer running.  Can I just use Revo on these or what?  Why does Razer do this?  They make  the best multi-function mouse out there, so I am even thinking about a Razer laptop and desktop now.  And maybe a keyboard.  Easy to program.  No instructions necessary.  What is the deal?  Do they just not like having good stuff?  They have to garbage it up with some spyware or something?I like to be able to change the mouse buttons at-will, so like Synapse running.  Or should I close everything, uninstall everything, and just load Synapse when I need to change my mouse buttons?Btw.  Anyone says they’ll never use Razer again hasn’t tried enough software .  Ever use Microsoft?

I made a post the other day that when I bought my Razer Blade 16 2025, I had the reseller repaste it with Noctua NT-H2. Then one guy asked me why I did that since it already comes with Honeywell PTM7958 SP (which lasts longer according to his comment). I then thought oops, did I just shoot myself in the foot?so is that the thermal paste that comes by default on the new Razer Blade laptops?How does it compare to Noctua NT-H2 in terms of temps and longevity? I cannot compare obviously as I've repasted mine but my temps are great, the laptop never goes above 90C or thermal throttles with Noctua NT-H2On a side note, is PTM7958 just a normal thermal paste that lasts longs or is it dangerous like liquid metal where if it drops on the motherboard it might fry it? Is it easy to apply? how long does it normally last before it starts deteriorating in performance? 

Audio Equalizer NOT WORKING! What is the best synapse to use? I have a razer blackshark v2 pro synapse is really not performing well. EQ doesnt even do anything I tried putting all the volume up and down no changes. Please help me Im so frustrated.

i've had this mouse for 5 months, it was working fine until suddenly the left click wasn't working (only if i press on top of the left click, sorry if my explaining is bad, english is not my first language) i binded the left click to mb5 and it started working normally but it isn't working anymore again. if left click only has one bind it's greyed out and says "to configure this button, assign the left click function first to another button"if i switch to left handed the problem switches to the right clickdoes someone know how to fix this?

I’ve been using Razer products since 2015, and didn’t realise I could earn rewards.Does being active on the forums earn silver rewards?

Hello,im a mac user, and i recently discovered razer 2.0. Creating macros has not been a problem until now, i wanna create a macro using my scroll wheel however when i scroll razer 2 does not record that action. I have a deathadder elite wired mouse and the scroll wheel works fine for the most part apart from that. Can razer 2 record wheel scrolls? I would appreciate the help. thanks!

Hey guys!So i was cleaning my keybaord and noticed that my right arrow -> key didnt work. The switch is lit up, nothing seems broke.. and I noticed it now ONLY works when I hold down the function button and use it??Anyone know how to make it "work" like normal again? 

hey all. I’m gonna be real here, I don’t really get what these forums are for. But!! In a post Marvel Rivals world, is anyone out here still playing and enjoying Overwatch? It’s the only game I play that changes the colors of my keyboard and i think that’s pretty cool c:

I hate razer synapse so much but I want to be able to use the features on my m&k, is there a software that allows me to change stuff like hotkeys ect without needed to use synapse? 

Have you set the sticks to standard or to circle? I previously had another controller where the circle version was the standard, which is actually normal, but with the Razer, the standard has these wider zones. What do you use? I have strange aiming with both. Standard is too fast, and circle is too slow 

Please return my Razer Gold account.. I can't verify my account data because my old cellphone number is no longer active 🙏

hey Guys!Just curious—will the skin for the Razer Blade 16 (2024) also fit the new Razer Blade 16 (2025) model?thx!!Vi-Dan

Hello, please tell me I bought Razer Kraker headphones with a 3.5 connection jack, and I would like to configure the sound and microphone on them.How can I do this?Is it possible to connect via a 3.5 - USB adapter so that the Razer Synapse program can see my headset?Please help!

Hello everyone i have a problem with my Blackshark v2 pro, my mic is working perfectly in vocal chat but in stream it s not working and my Xbox series S said that I m mute but I m not what can I do