Issues with my Kraken 7.1 Chroma

Discussion in 'Audio' started by marto161, Sep 17, 2016.

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  1. smartVanillax430

    smartVanillax430 New Member

    For a while i haven't been able to use my mic in steam. I don't know when the problem started and i have no clue how i could potentially fix it. Any ideas on any fixes?
     
  2. Active13245

    Active13245 Active Member

    Go to Sound >> Recording in Windows and see if Razer Kraken headset microphone is set to default ;)
    Steam has Sound tab as well, and you can change the device too, but it will redirect you to Windows settings.
     
  3. Dylan_Ma

    Dylan_Ma Member Staff Member

    Hi @marto161, as mentioned by @Active13245 could you check if the Razer Kraken 7.1 Chroma is muted or not in your operating system and that the headset is set to be the default playback device in the Audio Control panel or in the Software Audio Options. If the problem still persists, do reach out to the Support Team here and they will be able to assist you with this issue.

    I'll be locking this thread, if you require any further assistance, do feel free to contact me directly.

    Do note that Razer Insider is not a support forum.
     
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