Keyboards

Can you please release a german keyboard layout for the Joro Keyboard? Thank you.

First my brand new BlackWidow V4 couldn’t handle 3 profiles and me switching them manually. It kept resetting.Then couple days ago it just turned off for 1-2 minutes for no reason couple times. Reconnecting usb did not help only waiting. Then it went black completely. I did hard reset by holding Spacebar+CapsLock+Esc before plugging in. It worked for a while. Today after turning on PC it kept resetting non stop. I reinstalled synapse, drivers, checked on other PC, reinstalled newest firmware. Keyboard works if there is no synapse running and keeps restarting when synapse is on. So my question is: Which mechanical keyboard with macro keys and fully programmable buttons should I get once I get a refund for this junk. 

Hi, I’ve recently lost the dongle for my wireless keyboard and was wondering if there’s any way I could possibly pay for a replacement. Thanks.

Hi! I have a fantastic Razer Blackwidow v3 Pro, but my volume rocker broke. I needed a replacement for it. While we’re at it, the palm rest would also be a nice replacement, since it’s showing some signs of wear.How could I get those? Thank you!

Yesterday it worked just fine, today it just stopped working, neither the lights or the keycaps work, and they are not even showing im Synapse, i have tried everything, hard resetting, trying other devise, disabling synapse, nothing worked, it was working just fine last night :( 

I recently got the razer blade 14. Unfortunately I spilled a drink on it and the rubber dome under the spacebar key disappeared with that the spacebar is now unusable because it is basically stuck in one place and doesn’t go back up with that some other keys are also taking a bit before getting back up now I don’t really know what to do to fix this major issue I hope to get a response quick as I will need the laptops spacebar in 4 days for something work related

 I have problems with two keys on my keyboard, c and v. Is there a way to fix them? Keyboard: Hustman Elite

I'm waiting for a nordic layout for the Razer Blackwidow v4 75%. I'm just wondering will Razer make a nordic layout for it?

Why are there so few new keyboards available with Nordic Layout?I’m looking to replace my BlackWidow Elite with orange switches and nordic layout, but there are no new Razer products available with that config…BlackWidow V4 75%… nope, no nordic layout.BlackWidow V4 75% Pro… nope, no nordic layout.Even the full-size BlackWidow V4 Pro is missing this layout with orange switches…I’ve waited almost a year looking for a new keyboard. Preferably 75% but I could do another full-size. Soon I’ll have to go a different route and but from another manufacturer. And that’ll mean I’ll also replace all my other Razer gear down the line (mouse, speakers, webcam, enclosure, etc).There used to be a nordic layout option for all (or most) keyboards. But maybe Razer no longer care for customers outside the US :-/And yes, I’ve looked for other keycaps to replace but there are no good options.

The Razer Pro Type Ergo dropped yesterday. Split ergonomic layout, solid specs, just what I have been looking for! But... US layout only, with zero information about when or if ever international layouts are coming.This is becoming a pattern.BlackWidow V4 75%? US only. Huntsman V3 Pro? US only. BlackWidow V4 Low Profile? US OnlyThis isnt a delay, it’s become a product strategy.UK, German, French, Nordic. None of us can get a proper layout for most of the new lineup. Razer sells in Europe, markets in Europe, but apparently doesn't make keyboards for Europe.So I have to ask: is Razer actually interested in keeping European customers? Because at this point it feels like we're expected to either live with a US layout or look elsewhere. I've been a Razer fan for years, but I'm genuinely starting to wonder if it's time to move on.Has anyone else reached that breaking point? 

It worked fine for a few months then only certain keys would work. All the lights are on, the pc recognizes it, and now none of the keys work. I have tried to reset and nothing. Tried to update firmware and it won’t work. I have also uninstalled and reinstalled the software. Can you please help?

I’m new to Synapse 4 but switched from D-Pad (4way) to Analog movement (8way) in the application but no game seems to register it. D-pad seems to work but not analog setting with any game.  

Hello Razer Support,I am experiencing an issue with my Cynosa V2 keyboard where the volume keys no longer support holding to increase or decrease volume after updating to Windows 2026 Preview Build 26200.Details: Keyboard: Cynosa V2 Firmware version: 1.0.2.0 Synapse version: 4.0.86.2601201054 Windows build: 10.0.26200 Problem description: Pressing the volume keys works for single taps, but holding the key no longer produces continuous volume changes. I have tried remapping the volume keys in Synapse, adjusting Windows keyboard repeat settings, and checking all Synapse profiles. The issue persists. Other keyboards on the same machine work normally. This indicates the problem is likely related to Cynosa V2 + Synapse interaction with Windows 26200, rather than Windows itself. I would like to know: Is this a known issue for Cynosa V2 with Insider/preview builds? Are there any recommended settings, patches, or firmware updates that restore hold-to-volume functionality? Is a

Good Morning the Cult of Razer,  Does anyone know how can i fix the faulty IR Sensor Part? my numpad 9 wont working. is there any part number or type that i can find.  thank you

KEYSPAMMING 

I’ve only had these keycaps since the end of April 2024 (so less than 4 months) and I’m already having an issue. Of all things, the right side of my Left Alt keycap has chipped somehow, causing the top split to easily detach. Please excuse my keyboard. the lighting and close-up make it look much worse than it is.There’s been no “incident” with my keyboard (nothing dropped on it, I’ve not even moved it). I don’t use that key excessively and I hit the space bar just between B and N with my left thumb… so I can’t think of any reason why this has any sort of damage at all other than a factory defect. It also seems nearly impossible to somehow contact Razer about this directly (through a support channel) since I don’t have a serial number for the keycaps and the SN for my Huntsman Elite has ended warranty support a while ago (was going to put in that SN just to get to contacting support). Is there a method for contacting support that I am unaware of?

isnt it time for razer to do a proper driver and config program for linux?with the increasing use of linux for gaming and it is really good except for all my razer gear.i love my razer gear but having the issues with my tartarus v2 not being able to config it and use it im currently looking for replacement.you are missing out on an upcoming market that will only grow the more windows sells people out and more and more people are moving to a linux based system, it works really well now and will only be better./SkitBra

Currently typing this on a different keyboard… Ive had my Razer Huntsman v3 pro for less than a year and ive kept it clean and in tip top shape. I've never spilled anything on it or on my desk for that matter, same with food. I don't even eat at my desk. I've done nothing to cause this i just play fortnite a decent amount. I would say i play a lot but most people who play on pc competitive fortnite play much more than me. I play 3-4 hours a day on average, rarely more than that. The E key is my edit bind so i press it a lot but never super hard or aggressively. I've had many other keyboard in the past such as the Wooting 60% and the gk61. Both still work (I'm using the wooting now). I like the huntsman a lot which is why I've been using it. There is no reason why 1 key on a 200$ keyboard should just stop working after a year of use. This whole thing is quite ridiculous to be honest and i know for a fact I'm entitled to a replacement keyboard from either razer or Amazon. I'm worried abo

Where i can buy this keyboard RAZER BlackWidow V4 Low-Profile HyperSpeed Green Switchbut with BIG ENTER L shape ISO Layout ?I from Poland in central europe.

Hello I want to buy Razer Tarturus Pro key caps. Or a whole defected tarturus pro for parts. Email at scopeloc@hotmail.com 

Hi, using a black Widow V3 halo edition,is there any firmware updates for this?can only find standard v3 firmware updater for it, should I use that? also in Razer Chroma the “\|” and “#-“ key isn’t on the setup page, so those 2 keys doesn’t light up,is there a fix for this? UK keyboardthanks

Hey, as the title says, my BlackWidow V3 Pro started spamming macros I never assigned. I just came back to my computer and keys like “d” now type “dfrc”, “a” opens some Window stuff etc. I’ve tried reinstalling Synapse, updating the keyboard FW, testing on other PC, always the same. Any idea what might’ve caused this and how to fix it? Luckily I could swap to my old keyboard but this is genuinely one of the most annoying things that ever happened to me, related to my HW.

There’s multiple threads on this issue so far, but not many answers. Is there any available dongle or other connector that is compatible with the Turret X keyboard and/or mouse?Some people have lost their original dongle, and can’t get a replacement.  Some people just want to maybe use a different mouse without needing 2 receivers.  But there seems to be no options at all.Surely it’s possible to make something compatible with whatever weird proprietary solution the Turret X uses?

I am considering purchasing the Razer BlackWidow V4 Low-profile keyboard, but I noticed that this model does not seem to have dedicated indicators for Caps Lock and Num Lock (the full-size version should include this feature). Could you please confirm if there are alternative ways (such as lighting effects or Synapse software notifications) to display the status of these functions?As this feature is important for daily use, I would greatly appreciate it if you could provide guidance or solutions. Thank you very much.

Just got the keyboard yesterday, everytime I do Windows+L the l key just ends up getting stuck most of the times.Things I’ve done:Removed macros and disabled snap tap then uninstalled synapse. Tried to research for the keyboard driver but mine doesn’t exist. Plugged it into different ports. Cleaned the keyboard. Reinstalled synapse.Please help me, this is very frustrating as I have to reconnect the keyboard everytime it happens.