Mice and Surfaces

it’s there a way to have support for Basilisk V3 X HyperSpeed on Razer Synapse for Mac? 

I purchased a Viper Ultimate but didn’t use it much, like just unbox and leave it there as my mouse collection After like 3 months, I tested it, it worked but right after 3-4 times I unplug and plug in again, very softly, the dongle was stop working, and I dont know why, I spent like 2 month to adjust the software, but it now work. I used flashlight to see inside the dongle then realized that the dongle seems like break inside, I have no idea about the quality why it so easy to break just right after 3-4 timesI wonder is there any free replacement for the mouse or how I can contact with Razer Support more about this one

Greetings dear Razer community,I hope this post finds you well. I was wondering whether there are any free 3D models available for users like me to print.I’ve got an old Razer Taipan mouse, and it’s working very well, except the plastic body that was scattered when I untied the screws. I mean I get it, it’s been like 10 years stored in a warm room, so it’s rather accepted to find the plastic no enduring after the fact.Therefore, wishing to find a free 3D model, I searched the internet and found nothing except a website selling a fake 3D model files for 20$. I don’t wanna pay that much for a model and then pay some more to print it. 20$ can buy me a new mouse with good specifications and quality, but I don’t wanna waste a good hardware due to the failure of the plastic.I hope some designers here can help me make this model ready to print. I wanna have my old mouse back, I love it. I also hope that Razer embraces the need for sustainability and reduction of waste by making the original 3

I just got my Acari mouse pad and I need to trim about ½ inch off of the long side to fit into a custom space.Is this possible without causing delamination or other potential damage?If “yes” then what would be the recommended technique for the trim?TIA

I have seen others have this issue, my mouse is probably just over a year old & i’ve had the issue where my mouse won’t stop scrolling down, I paid a lot of money for this, troubleshooted this in everyway that has been suggested. I will provide the serial number if staff will respond. Any help would be much appreciated,.

I am hoping the Deathadder v4 Pro will be compatible with the Razer Mouse Dock Pro.The Deathadder v3 Pro is an amazing mouse, but the need to plug in a cable to charge it so regularly is frustrating when it could be charged wirelessly with the dock.I purchased the Razer Cobra hoping it would suit, however, have to sell it because it is far too small for my hands.There shouldn’t be an issue with weight for the DA v4 Pro having the puck because that is an optional feature. For those that care about every little gram, they can simply not use the puck and charge it with the cord.Seems like Razer has created an excellent ecosystem with the Mouse Dock Pro, but not utlising it.Also unfortunate the latest Razer Viper isn’t compatible with the dock.

The new Razer HyperFlux V2 Wireless Charging System from looking at pics and system specs has no bottom Chroma RGB…...just why have Razer left this off?  its a no from me just because of this missing feature!

I’ve bought my razer viper mini mouse today, when it arrived I hooked it up to my pc, with razer synapse already installed and it just wouldn't show up, I also tried registering my serial or even looking at the warranty but it just says that it doesnt exist in the database

(Not my photo but having similar issue)My middle logo is stuck on blue and not switching to any other colors. I’ve done a reset, uninstalled and re-installed Synapse, reset my PC, and it’s not working,

Hi,I’ve a problem with my razer cyberpunk limited edition Viper Ultimate. I’ve update it at last firmware with the Razer Tool, I’ve reinstalled synapse, I’ve registered my product on Razer website etc but razer still don’t recognize it.If I press “?” in the synapse’s mouse page, appear “NOSERIALNUMBER”. Can someone help me please? thanks

Hi,I got a problem with a dongle. I am using Razer Viper V2 Profor almost 3 years. Today i turn on my computer and it don’t detect a dongle. What can I do to use my mouse wireless again? 

Hey! So I have two Razer mice with me Deathadder V2 X Hyperspeed and Deathadder essential, so I did reset my laptop recently and installed Razer synapse software and connected my USB, it is not detecting my mouse but it is working on Windows however. I don’t know why. Please help me out.

Hi, i have had a razer goliath (the mousepad) for 2-3 years and today i spilled some water on a spot, the spot i spilled water on is lighting up normally but the other 3 corners arent lighting up at all 

 As u can see this was inside my Razer Naga hyperspeed v2 after i noticed a weird noice and after i noticed the hyperscroll didnt work it always jumped out, i tried do find the hole or something do fix it where it belongs but i couldnt find it where do i have do stick it in? it doesnt seem broken everything works just the scroll button doesnt stick i need it tho hopefuly anyone knows where do push it in for it do work again

I have been using the Razer Naga lightspeed v2 and I have enjoying it. However I have really been looking for a lighter weight MMO style mouse (that you could use for fps and other games) and I feel Razer could do a really good job at it.Current OptionsAt the moment you have < 55g lightweight esports mouse and then the heavy weight Naga (even with the lightspeed it is 110g after including a AAA battery) and not that much in between in terms of side buttons (the basilisk only have 3, doesn’t really count).I don’t there is any strong competition in this space. Closet would the SteelSeries Aerox 9 but SteelSeries QC issues and still a little heavy or the Glorious Model I 2 but the layout of the side buttons is not ideal and it has reported connectivity/battery), the closest would be mouse with below average side button layouts or be too heavy.Hybrid Naga / ViperI think you could take the 6 button variant of the naga pro v2Remove the magnet swap to save weight Consider making the side b

Hello, when I hold right clicl (scope mode), I want to have a lower sensitivity. Can I have Mouse Function and Sensitivity Clutch on the right click at the same time ? I have a Razer Viper V3 Hyperspeed.I would be very grateful if soameone help me.

is viper v3 pro mini gonna be coming or do i need to make it with 3d printer or something, others with small hands waiting for it too, is it just a rumor its coming or is it real? ive been waiting for a long time and i thought its gonna come right after v3 pro...

Mouse Model: Razer Naga V2 HyperSpeed (purchased in February 2024)Issue: The connection is unstable. The mouse randomly disconnects for 1–10 seconds, sometimes 5 times in just 2–3 minutes.Troubleshooting steps I've already tried: Reinstalled Windows Tried different batteries Reinstalled Razer Synapse and drivers Performed a mouse reset Successfully updated the dongle firmware Tried to update the mouse firmware, but the DfuNagaV2HS device doesn't appear in the Bluetooth list, so the update can't proceed Connected the mouse to other computers (Windows and macOS) Tested without installing Synapse Disabled 2.4GHz Wi-Fi on the router Unfortunately, none of these steps helped.I'd really appreciate any suggestions or guidance on how to resolve this issue.Thanks in advance!

Can I still use 8K even if I connect to a viper v2 pro regular dongle?

I live in the Philippines with almost zero proper warranty support. I ordered a Razer Viper Ultimate for my wife, through Amazon last March 15. 3 months later, the dock decides to crap out. I mean, it lights up, synapse recognizes it, but it doesnt do the one thing I need it to do, which is charge the mouse. I know for sure its the dock because connectung the mouse directly charges it. Using my own razer dock charges my wife's mouse. So the charging mechanism on my wife's dock is broken.  How can I go about getting the dock replaced as I assume it should still be within warranty? I've tried through the Razer help pages and I'm stuck at verifying the s/n.  The dock s/n is 63244U09602155. Thanks for any help.

So I was just playing with my friends on a MacBook just then, and a few minutes later,the mice just fully stopped. I tried to switch it off, but it kept glowing pink. It didn’t connect to Bluetooth nor the 2.4. So I left it on my desk for about 8 hours and it was as still glowing pink. Is there anything I could do to reset the mouse? I also I don’t have razer synapse installed and I’ve tried the profile button. Now the pink light turned off and I can’t manage to turn it back on no matter what button(s) I press, please help.

I tried everything, reset and reinstalled programs, installed different panels. Nothing helped. 

Since I'm using a translator, there may be some parts that are a little vague. I apologize in advance and ask. The wheel of the new mouse is broken, so I'm requesting for aftersales service as it drags on the other side or doesn't stop. I'd like to know the remaining period of the free repair, but if I know it by serial number, where should I contact again?

So I was just playing with my friends on a MacBook just then, and a few minutes later,the mice just fully stopped. I tried to switch it off, but it kept glowing pink. It didn’t connect to Bluetooth nor the 2.4. So I left it on my desk for about 8 hours and it was as still glowing pink. Is there anything I could do to reset the mouse? I Also I don’t have razer synapse installed and I’ve tried the profile button, and it didn’t do anything, please help me fix it.

Hi everyone,I have a Razer Basilisk Ultimate wireless mouse, and after running the official firmware update using the updater tool, my mouse not detect. after click on left right and scroll botton enters bootloader mode and update but after update i hear the unplug sound and app says connect mouse with cable. The device version field in the updater remains blank during the update process.Details: The mouse works neither wirelessly nor wired after the update. The red LED under the mouse is solidly on. I've tested the mouse on multiple computers and with different cables; the issue persists. Windows is fully updated, and drivers have been reinstalled. When connected, the mouse is not detected in Device Manager or anywhere else. The updater tool shows the mouse in bootloader mode but cannot complete a successful update. I’ve tried: Using the official updater tool multiple times. Entering bootloader mode manually with button combinations. Disconnecting and reinstalling driver