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Mice and Surfaces

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  • 2,034 Threads
  • 6,125 Replies
2034 Threads
DesertSandgeobay484
DesertSandgeobay484Insider Mini
asked in Mice and Surfaces
Deathadder v2 pro dongle problem

I just got deathadder v2 pro today. The first 5 hours of usage were fine, but then my mouse started disconnecting for about 5 seconds and connecting back. That happened about 4 times in 10 minutes. I installed newest firmware available. When starting the updater it detects the dongle and says that newest version is installed. But the mouse itself doesnt bootup with the dongle. USB works perfectly fine. I tried uninstalling drivers and synapse but that did not help. Also the installer detects wether the dongle is connected, but synapse app doesnt detect the mouse when it is plugged in with the dongle. what do i do?

0
DesertSandgeobay484
1 year ago
R
RazerStibroInsider Mini
asked in Mice and Surfaces
viper v2 pro 4khz mode causing framedrops when flicking in most games

i got my viper v2 pro quite recently and at the start it worked flawlessly but the day after i started playing and i noticed that my frames dropped drastically so i tried switching to 1khz and then my game worked flawlessly. does anyone explain why this occurs and if there is a solution to it so i can use it at 4khz polling rate  again?

0
R
1 year ago
B
bruhbruh90Insider Mini
asked in Mice and Surfaces
Razer Viper Mini serial number not working

Hello Razer! I just bought ths Razer Viper Mini and when i try to register it the serial number wont work it says “Unrecognized Serial Number” i tried alot of times doing it and doing different text on it i tried it on the code that is under the mouse and under the box but nothing has worked.

2
sharkbitewolf
1 year ago
S
SP-ed.boi-2.0Insider Mini
asked in Mice and Surfaces
Naga X jumpy scroll wheel

I use the Naga X, and recently I’ve been experiencing this issue where whenever I scroll, it either jumps in the opposite direction, or way farther than I want it to. It’s practically unusable at this point.So far the only places I’ve seen this issue even mentioned is on Reddit and YouTube, and the only solution I can find requires me to take my mouse apart and order replacement parts, which I don’t have enough money to do.I’ve tried reinstalling my drivers, updating razer synapse, and checking to make sure it isnt just my PC and none of those fixed the issue.Does anyone know of a way i can fix this without ordering replacement parts, or another mouse all together?

1
C
1 year ago
E
everDolphinGrayclub828Insider Mini
asked in Mice and Surfaces
lost my deathadder v2 pro usb

I lost my usb dongle. Live in norway. Is there a way to buy a new one? The mouse is useless if not.

0
E
1 year ago
PM1517121700264
PM1517121700264Insider Mini
asked in Mice and Surfaces
Viper mini help

My mouse has just come back from warranty but the back button has a loose problem that is not normal but the click still works and when my old mouse is made in china vs series PM and the one after the warranty comes back is made in thailand and I can't find its serial on the website because it doesn't have PM . Its back button is quite loose, not perfect like the old one (the one is faulty)

0
PM1517121700264
1 year ago
crummei
crummeiInsider Mini
asked in Mice and Surfaces
Changing colours of my mousepad without app?

Is it possible to change the colour of my mousepad without having to have razer apps open at all times? Like with Logitech G Hub having On-Board memory so you can change the colours and sensitiviy for the mouse universally, with g hub installed or not.

2
crummei
1 year ago
placeCarminePinkbest679
placeCarminePinkbest679Insider Mini
asked in Mice and Surfaces
cobra pro battery life problem?

Recently bought razer cobra pro.fully charged to 100%,  used it for about 10 hours in bluetooth mode. And the battery went down to only about 15%my setting was brightness 70, turned off smart dimming, turned off sleep mode etcIts saying to last 170hours in bluetooth mode.is my product normal? i want to know under what setting it can last 170 hours in bluetooth mode.    

1
Razer.Zionzedd
1 year ago
A
acc8236Insider Mini
posted in Mice and Surfaces
Side button positions on Razer Naga

Buttons on the 6 and maybe 12 -buttons panels are not positioned reasonably .In games, buttons on central and back columns are consistently pressed together, i disabled the back column but:its disturbing to have multiple buttons pressed when you execute 1 action . there is no reason to not shift the forward 2 columns more forward and separate the 3rd one alike columns on the 12-buttons panel are, but with more space between them . there will still be plenty of resting/holding space under the buttons .For work, the middle buttons are unreasonably hard to press, adding space between the 2nd and 3rd columns will fix that .I’m currently not using the 12-buttons panel and it will take time to analyze it, but due to its nature the issue is much larger with the 6-buttons panel .p.s. the screenshot is of a work preset . on a gaming one, items of the back column are disabled/red .

3
A
1 year ago
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sndralexInsider Mini
asked in Mice and Surfaces
My razer basilik ultimate is not charging

My razer basilik ultimate is not charging. I mean that when I put the mice on its dock to charge and it’s not charging, and I should find the correct position to start charging it and it will charge the mouse for a minute not more and then I should find another corrects position only for 1 minute of charging (My mouse is only 1 year old)

2
S
1 year ago
LAPISLAZULIthinkRuber139
LAPISLAZULIthinkRuber139Insider Mini
posted in Mice and Surfaces
Razer Viper Mini Signature Edition

I need to buy this cool mice and did anybody know when did razer will return to selling mini signature? 

1
X
1 year ago
G
Gh0styy23
posted in Mice and Surfaces
Razer Basilisk X Hyperspeed Issues

My mouse stops working entirely after about 1-3 minutes of not moving. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. But after I disconnect it from my Bluetooth and reconnect it, it works. Is there a fix for this or am I left with the annoyance of having to essentially reset the mouse every time I stop using the mouse? Also, I ordered it on Amazon and inspected it, after noticing that I had not received the Bluetooth dongle I returned and got a replacement. To which also didn't have a Bluetooth dongle inside so I believed I didn't need it. Is the dongle required and is this the root of my issue entirely?

6
clubrushOlivine881
1 year ago
J
johnl12Insider Mini
asked in Mice and Surfaces
Razer Basilisk v3 multi-function trigger replacement parts

Hi, First wrote the wrong item in the subject its the Basilisk v2. I couldn’t find an option to delete this post and I didn't want to double post.I am looking for the multi-function trigger replacement part. I did look at the Razer Replacement Part store but it wasn’t listed. Thanks

0
J
1 year ago
A
acc8236Insider Mini
asked in Mice and Surfaces
Which are all Razer mouses with free-spin wheels ?

I’m trying to find a Razer mouse i could maybe buy, but there is no way to filter them based on whether they provide ability to switch the wheel into free-spin mode, which is very important for me .

0
A
1 year ago
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jxlixttx7Insider Mini
asked in Mice and Surfaces
Basilisk v3 not moving

I have just got a wired basilisk v3 and after plugging it in the buttons all work but I am unable to move it. I have found that it works on weird surfaces such as the top of a metal laptop but not on my mouse mat or my desk.  I have searched through every post about it and tried all the fixes and updating firmware and software along with my pc but it’s just not able to work on my mouse mat which doesn’t make sense for gaming. 

0
J
1 year ago
Licoricevisionpulse944
Licoricevisionpulse944Insider Mini
posted in Mice and Surfaces
cortex game

[CORTEX] Win a Kishi V2: Complete all Festivale Achievements on Razer Cortex Games!

0
Licoricevisionpulse944
1 year ago
O
okbaa92Insider Mini
asked in Mice and Surfaces
razer viper mini issues

Hey guys i hope u are doing well,just i have a question my razer viper mini suddenly turned off and now she is not working anymore , i tried to plug it out and plug it in again but the pc can’t detect it 

0
O
1 year ago
Kacpersky19
Kacpersky19Insider Mini
posted in Mice and Surfaces
Mysz Basilisk 3 świeci na czerwono jak ma wyłączone świecenie

Mysz Basilisk 3 zaczęła świecić na czerwono po lewej stronie scrolla i pod spodem w dwóch miejscach a w programie jest wszystko wyłączone nic nie powinno się świecić zastanawiam się dlaczego i czy powinienem się martwić?

0
Kacpersky19
1 year ago
storyWinterSkybiz794
storyWinterSkybiz794Insider Mini
asked in Mice and Surfaces
Razer Deathadder Essential White Mouse not working

Hi everyone. I have problem with my mouse. It can only right and left click but cannot move the cursor. Can you guys help me please?😔. I already tried many troubleshoots from the support page but still can’t get through this problem. Hope you guys can help me. Thank you.

1
freshOPALBottleGreen474
1 year ago
S
si1749f13300832Insider Mini
asked in Mice and Surfaces
Razer basilisk v1 scrollwheel stops working

I have a razer basilisk v1 which recently started to have problems with the scroll wheel where the click would work fine but scrolling up and down wont work at all or one input every few seconds for multiple minutes then start working fine it got to a point where the scroll wheel isn’t working most of the time. I tried the mouse with other devices same result, I have synaps installed

2
S
1 year ago
M
MolvayasInsider Mini
asked in Mice and Surfaces
Naga trinity won't stop scrolling

I am having trouble with my Naga Trinity scrolling down constantly in menus and browsers. The issue has repeated itself on the other computers in the house. Anyone know how to fix this issue?

2
A
1 year ago
didooo_ss
didooo_ssInsider Mini
asked in Mice and Surfaces
mic issue with

Hello I’m a new razer user and I really need help, so I got this new razer headset and I really like it although I realized that it has an issue with the mic where it picks up all of the audio that comes through the speakers and no its not because the mic is close to the speakers, i really want to find a solution because I can’t afford to buy a new headset I’ve been saving for months just to get this headset and I also got motivated to buy it because all of the good reviews I read, and also i can’t refund because now im out of country, and im also extremely sad and I got depressed a couple of times because, my friends won’t play with me and they always mute me claiming that I have echo and they call me disturbing things, please help me, this issue stayed with me for weeks now and im playing solo every single time and im really really really sad, please help me please RAZER I’m begging you. Razer black shark v2 Thank you Best regards : Ama😞

0
didooo_ss
1 year ago
JETMintCreambiz343
JETMintCreambiz343Insider Mini
posted in Mice and Surfaces
Basilisk

Hi guys. I'm having issues with my Basilisk X Hyperspeed mouse. After 1.5 years, the left mouse button stopped working. If anyone has had a similar issue, please let me know how you solved it?

0
JETMintCreambiz343
1 year ago
R
R4G3_phoenixxInsider Mini
asked in Mice and Surfaces
Warranty - RAZER NAGA PRO WIRELESS GAMING MOUSE

I am attempting to find a link or email to send my proof of purchase, as well as RMA Number. There i s no spot to find or submit to collect and RMA number. I have been looking for 3 hours. Background: My “RAZER NAGA PRO WIRELESS GAMING MOUSE” has the optical laser (red light) on, but can’t connect with neither the Cord or USB or BT. Everything I have read says to submit for a new one. Please help!

0
R
1 year ago
S
sleekHeliotrope123Insider Mini
posted in Mice and Surfaces
please release parts/design Deathadder left edition!

Dear Razer, Please release the parts for Deathadder left edition for someone to build themselves. I know you told that it's not interesting/lucrative to build this for left handed people but maybe someone else can build and sell this.  I really liked my Deathadder left edition and unfortunately died on me. Ergonomic it's really good for my hand and probably for others but the mouses you and others release nowadays with left and right buttons on one mouse suck big time ergonomic and placing of buttons!! Please do something about this 😭🙏 With kind regards, R.

0
S
1 year ago

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