Mice and Surfaces

Hey everyone,ive been looking everywhere, but no one has had the answer so i am asking here. My Razer Basilisk Ultimate fell off my Table (table is maybe like 40 cm tall) onto a soft carpet, and now it doesnt even want to turn on nor connect. But when i plug it in to charge (i use the docking charger) it glows signaling that it isnt broken. Should i open the mouse up? The only explanation i got for this is that when it fell, something under the plastic fell out of place. I hope that this mouse isnt broken now. Thanks to everyone who wants to help

I have basilik v3 pro mouse and I recently bought dock pro. They work very well and there is no problem in charging. What I wonder is that I want to buy cobra pro as a 2nd mouse. Can I connect the dock pro with this second mouse? Will both mice work at 8K pollirate speed or will it only be connected for 1 mouse? If it doesn't work, at least if I charge the cobra pro while using the basilik v3 pro, can I use my main mouse? I mean, can I use another mouse while charging or does the use of the dock pro stop while charging? If anyone knows this, it would help me a lot, thanks.

Naga trinity wired mouse has 3 side panel patterns to choose from, and one of those is a perfect 7 button circle panel unique to that mouse I love using does anyone know if this 7 button circle panel would 1) fit on a wireless naga pro and 2) work with a naga pro when it comes to the synapse app Any confirm or deny would be appreciated. Would love to move to a wireless and keep this 7 button panel

I have a Razer Basilisk V3 X HyperSpeed - Ergonomic Wireless Gaming Mouse - White Edition, from walmart, i went into synapse to remap one or two of my mouse buttons, it will not let me remap.

hello! i’ve been looking to buy a new mouse such as the deathadder V3 pro and i was just wondering is its compatible with PS5? thanks!

I got a Naga Epic Chroma from a thrift store missing cable and charging dock, and I wondered if the Lancehead Wireless cable for sale from Razer would work as a cable. thanks

I’m planning to buy a mouse for both work and gaming purposes. However, I can’t install Synapse on my company computer. I’d like to assign certain frequently used words to macros for work. My goal is to configure the macros on my personal PC using Synapse and then have those macros work directly on the office PC without needing any software.Example Scenario:On my personal PC -> Use Synapse software to assign "see you later" to button 5. On my office PC -> Plug in the mouse, press button 5, and it types "see you later."I've done some research, but I haven’t found a clear answer about whether macros can work this way. 

I took my Trinity out from storage (been a year or so and it's still new), I downloaded the software but when I bind F7 to key 4 (circle) within game nothing happens it doesn’t seem to register. I can’t seem to find other easy tips on this what seems to be basic function and otherwise I need to pay for support.

I want to ask if this mouse can be charged with a different way that the razer mouse dock pro

I have the mice Razer Viper V3 Pro with the Macbook Pro 13” early and Mac OS 12.7.4 version. I installed the "Razer Mac OS" app 0.4.10 version.This app could do something for this mice?Or this serves just for use change light colors which this mice don't have?I  also installed the Razer Synapse and it was updated to the version 1.88 (1.88.20) .When it was updating I quit the dongle device and plugged the mouse on the usb-c cable on the computer and updated.I don't know if it is the correct way to do that.The correct way is with the dongle and with the mouse using the wireless?If I install the Razer Synapse 2.0 it will be ok with the mac os 12.7.4 version?I ask this because before I installed the Monterey Mac OS I installed with the updates the others Mac OS versions(10.10  until 12.7.4).It is like Mac OS Yosemite until Monterey.When I run the Razer Synapse it show me a message "PLEASE CONNECT A RAZER SYNAPSE ENABLED DEVICE".I don’t know what is the correct way to do those things.My mic

Now that you had the give away of WoW mounts with purchase it would be really nice if you had some pre made layouts for Naga and WoW interfaces. I recall back when the Naga was first introduces a similar thing was offered.Just a suggestionThanks

hi, I bought a razer basilisk x hiperspeed a couple of years ago, the sensor failed this year, I can't carry it under warranty, since the warranty period has expired, I would like to ask you what kind of infrared diode and what power is in my mouse. Thanks.

A fan of Pro click mini, just wondering if Pro click will have new model soon. Thank you!

Hello there, Unfortunatelly my puppy (dog) destroyed my 2,4GHz Receptor for my viper v2 pro (it didn't last 24h since I bougth it). I was wondering if I get this replacement: https://www.razer.com/replacement-parts-mice/Razer-Mice-Keyboards-USB-HyperSpeed-Dongle/RC30-03420100-R3M1?_ga=2.40030114.1643054049.1661589330-1194868280.1656016136 it will work in the same manner as the included receptor? Is there any better option as a replacement? Any feedback is appreaciated, Thank you guys!

Hey guys, I'm thinking about getting the Razer Basilisk Ultimate Wireless Mouse. Does it have a USB plug for when the batteries die? Couldn't find a clear answer online. Thanks! 😊

Hi, Ive had some double clicking issues for a while and it seems to be a cleaning issue, i’d like to properly open it up and give it a thorough clean. Ive seen with other models the pad glides/gliders can be pulled off to access the screws. I cant find any replacement glides for this mouse tho, just what seems the 2014 model which i dont have. I prefer not to start fidgeting with it untill i am absolutely sure i can replace the parts that need replacing. Can anyone help me or shed some light on this subject? I'd rather not buy a new one for such a simple issue (even if the clickers need replacing, seems easy enough.) Kind regards,Mittchel

Olá, Boa noite!Eu tinha um mouse Razer Viper Mini há 3 anos, porém este ano o mesmo começou a desconectar do computador (apenas quando eu jogava algum jogo. Ele se desconectava e desconectava em instantes, porém eu perdia performance nos jogos). Pensei que era algum defeito, então há 2/3 meses comprei o Razer Cobra, e o mesmo estava funcionando até hoje, quando começou a acontecer o mesmo problema durante as minhas gameplays. Alguém consegue me ajudar?!

Will I be able to connect the dongle from the black shark v2 headphones to the ryzer computer mouse?

Hi guys, I recently bought a deathadder v3 pro and when I try to connect it wirelessly to my pc it doesn't detect anything even the usb dongle itself. (You know when you plug a device into the pc there will be a sound that windows make, that sound doesn't even sound off when I plug in the usb dongle.) But when I plug it into the wired one it's working, Synapse detects it. I tried all the usb ports available on my pc. I tried it on my brother's pc also still the same result.

My mouse no longer works using the usb but my computer detects the dongle I’m not sure if it a problem with the mouse or the usb neither should be damaged. Another problem is that while my mouse is connected to the charger it works for seconds at a time then just freezes.

Has anyone found another source for replacement micro USB cables that fit into the charging dock of the Viper Ultimate mouse?

Hello guys! i have i problem with my razer viper v3 pro ,my sensor was lagging or just turning off on halftime, so i decided to resolve this problem by update driver on my mouse , i downloaded from official site this update but when i run this update i got this “input string was not in a correct format” what i did wrong?thanks in advance for your help! 

Hello! I’ve had my Basilisk Ultimate for 2.5 years, and since last week I’ve been having problems with its dongle. When the mouse is connected through the cable it works just fine, but it doesn’t respond at all when connected with the dongle. I’ve tried update the drivers with the firmware installer, it says an update is required but the install goes to 40% and then goes back to the “an update is required” screen. I’ve also tried uninstalling the drivers and restarting my PC. Also all other steps on https://mysupport.razer.com/app/answers/detail/a_id/5550. Lastly I’ve tried the razer pairing program, it says it cannot pair the dongle with the mouse. So, I’m thinking my dongle is simply dead. My warranty is expired, but I was wondering if you guys think buying a replacement dongle would work or if the problem is elsewhere? Thanks in advance! edit:After playing around with it some more (mostly restarting/updating my laptop) the firmware installer now goes to 100% and then goes back to 40

Can the Razer Basilisk V3 Pro mouse be used continuously with a cable?because it's wired?

I love the viper v3 pro but the sensor is so bad right now fix it please