Mice and Surfaces

Recently, my razer viper mini had started to flash red 5 times and then turn off when turned on. It happened on every pc/laptop. And then it just stopped working all together, ive tried virtually everything, and nothing has worked. What do I do?add me on discord mikol4499, i can video share what is happening

I have had my razer deathadder v2 pro for a little under a year and there is the noise of my mouse disconnecting and reconnecting even thought it doesnt effect the mouse its driving me crazy everyone says delete synapse and redownload it and it does nothing even when i turn off the mouse it still plays the sound please help me

I’ve had my mouse for about a year and a half. I bought it as a back up mouse, in total I’d say I have less than 10hrs of play time on it. Today I unboxed it due to my current mouse starting to not working, Id say for a mouse I’ve had for well over a year and only about 10hrs of play time it should be in excellent condition, I turned it on and everything works perfectly but left and right click. If I spam click it will eventually register one click. I tried all the troubleshooting (clean install software, firmware update, compressed air, plug in mouse via usb and via dongle, use on different device, update windows) only thing I haven't tired is opening up the mouse itself for a deep clean being as its basically band new with only about 10hrs of play time on it if even that. If anyone has had this problem or knows of a solution it would be very much appreciated, or if razer themselves would be willing to send me a replacement mouse that would awesome.   

Hello!I have problem with Bluetooth mode.I setup 2 on-board profiles with the Razer Synapse in dongle mode. It worked with my computer.When I switch to Bluetooth and connect to other computer which don't have Razer Synapse. The on-board profile didn't work any more. There is only one profile. I couldn't change the profile.Summary:PC1: Connected in 2.4Ghz (dongle mode). installed Razer Snapse. And mouse works well with dongle. Can switch profile with/without Snapse.PC2: Connected in Bluetooth mode. Profile doesn't work anymore.

hello, does the razer mamba elite mouse custom-calibrate the mouse pad in the razer synapse 3 program?

Used a Destructor 2 for years and still am but these are unavailable now… looking for equivalent which will keep my aim the same. Any suggestions or anyone know what would make the best transition?

I  paired my Razer Naga Pro with my Blackwidow V3 Mini Hyperspeed dongle and i cant find my original dongle for the Naga Pro .is it possible to update my Naga Pro with the Blackwidow dongle ?

I'm in the market for a new gaming mouse and I'm specifically looking for one with an adjustable scroll wheel resistance. I find this feature to be quite useful for my gaming needs. Can anyone recommend a Razer mouse model that fits this description and share their experiences with it? I'd love to hear your thoughts and insights to make an informed decision. Thanks in advance for your help!

Hi! Last night I was playing CS, and out of nowhere, the game minimized, and the button 5 on my dA V2 Pro stopped working. It hasn't suffered any damage or mistreatment, and this is the first time I've had this kind of issue with a Razer product. Any possible solution?

Hey guys I have got a problem with this mouse. Soo first of all this mouse work nice but about 1 or 2 week ago this mouse started lagging while playing games. It just started disconnecting and connecting but it was lagging my games. On cs2 it is lagging so much and I have no idea what to do. On fifa when I connect my ps4 controller it’s also lagging for no reason. The light which I have got on 100% feels like it’s on 10. When I reconnect it it works for a few minutes and then it’s started again doing the same thing. I tried different ports and it’s still the same. Idk if it started after I download new windows update I have no idea tbh.  I tried to install firmware or something like that for this mouse and it says connect ur mouse but it is connected and on synelaps I can choose what dpi II want and change brightness. It’s only doing when I am playing some games. When I am on the browser on something like that it won’t happens. I  tried also reinstall and didn’t help Me. It’s about 4 m

Per title, I have a new V3 Hyperspeed. I searched the forum and internet, but can’t find a definitive answer. My question is should the mouse be physically turned off via the switch at the end of the day or left on in continuous sleep mode? I don’t mind turning it off each night, but was concerned with the wear and tear on the plastic on/off switch. How much of a battery hit would there be if the switch was left in the on position? 

This is extremely frustrating … the only reason I bought this $80 mouse was for programable buttons and nothing is working or saving.  I have un-installed and re-installed and still nothing is save or working.  This has been nearly 2 hours of trying to set up a F@@KING mouse and it still isn’t working … has to be the worse setup I’ve ever done for a higher end piece of computer gear.  And trying to find help here through all these pages and different crap … is not helpful AT ALL!!!!  … you need people on chat if you are going to chare premium prices for gear that doesn’t work.

As in the title, my new Razer Orochi V2 mouse, straight out of the box, takes an extremely long time to wake up. Literally every time it takes a long or very long time, sometimes 5 seconds and sometimes 10 or even more seconds. I move the mouse left and right for 15 seconds, nothing, the mouse just doesn't wake up and the cursor doesn't respond. When I turn the mouse over, I see that the red light goes out sometimes and then comes on. Even writing this post and not moving the mouse, I have problems with waking it up, it takes a long time. I have the same second mouse and my 2.5-year-old Orochi V2 still doesn't have this problem, it wakes up immediately, this is a new mouse and it takes a very long time to wake up every second time. I am returning this mouse because I have a one-to-one comparison and I see and know that I got a defective one. Just don't tell me about software or pairing because it has nothing to do with it. By the way, your software is disgusting and works disgustingly,

my viper mini just disconnects and reconnects midway through games. i dont knw what causes it but it disconnects for 1-3 seconds on average sometimes more. i have tried multiple usb ports, still the same. the firmware is fully updated but its still not working. i have tried everything and im not the only one with this problem. pleade help

I have tried every solution for this problem where my razer viper isnt turning on after i was putting my laptop on sleep multiple times, the optical sensor is on but the RBG and everything other than that isnt working. The mouse works on my other laptop but not the one that i am using but before you say it can also be my laptops usb problem,  my razer huntsman mini that i connect works fine. I also have this error code 49 in my device manager…. i have tried uninstalling the drivers, updating it, EVERYTHING THAT IS POSSBLE but the error code wont go away.I REALLY NEED MY MOUSE TO WORK SO PLS HELP ME😢

Hey, So, I have the following problem.I remapped my 12 side buttons to the numpad with Synapse 3. After that, I wanted to save them to the on-board memory. But how does that work? Synapse 3 does not show the save button next to the profile name.Or is that not possible with Naga V2 Hyperspeed? It says, the mouse has on-board storage for one profile.I just wanted to deinstall Synapse asap after I remapped my side buttons.  Thanks in advanceCheers! 

I was always slow to react I decided it was a mouse problem and kept changing the mouse, and I found out that I have a habit of raising my finger when I was nervous when playing fps games I'm able to react a little faster than before by preventing my index finger from being lifted  

I just got the Razer Viper v3 Hyperspeed. I don’t really like the texture because it is too smooth. Does the razer precut viper grip tape work for the viper v3 Hyperspeed? Does it fit correctly? If it doesn’t does anyone know any grip tapes that would work for it.

My mouse it was good one day but now it’s just goes crazy and just stays in a corner and I try to move it and then it just goes back n just goes up and down can anybody help? 

i cant use left clik on my deathadder v3 pro while its wired but not when its on hyperspeed  i wont it to be wired. do someone know how to fix it?

Hi.After last update like week ago i have started getting problems with d essential,i was playing cs and i sensed that the moves was weird slow… i pulg it out and in couple of times and it was back to normal, 2days later…. i have jump bind on scroll, it started to jump by it self, now from yesterday  i have problems with double click while jump problem disappeard the day before yesterdayis it broken just after 3-4 moths of using or its problem with the drivers ? 

I have a custom mousepad from 2018~2019 that I want a replacement for. I’ve had this mousepad for years and I’ve loved it the whole time, however it has been worn down and dirtied over time and I want to get a new one of the same design. I think it’s a Gigantus V2 Large, although I’m not sure since it’s been so long and I don’t have anything that would tell me on hand.The thing is, it has a StarCraft design with a Zerg Hydralisk as the main focus, but the customized mousepad section in the store does not have it anymore. I remember going through the customization process when I first got my mousepad and I remember it being very different to how it is now.I’m wondering why things changed so much (my opinion is that the way that I remember it being was superior), why some customization options were removed (such as my current pad’s design), and if I can at least get a replacement for my current mousepad.

I have a Deathadder essential mouse, and since 2 weeks i can’t change my dpi no matter what i do, i uninstalled it, deleted mouse drivers, tried everything related to this problem, i don’t know if this problem only in windows 11 or not

As some of you may know, Logitech G has come out with a mouse and mouse pad that when paired together the mouse will get a charge from the mouse pad. As a die hard Razer person I think that it would be awesome of we could get something similar but bigger, cooler, and better. My idea is that the mouse pad is the size of the Goliathus Extended and not only charges your mouse, probably the Ballistic V3, but it charges your keyboard too, probably the BlackWidow V4. It also would need to be RGB because everything should be. Please Razer we would love to have this as an item that we can buy on the website.  Truly,Granny03

For the Razer Basilisk V3 Pro, what's the difference between Bluetooth, USB dongle connection, and the Mouse Dock Pro in terms of latency and battery life? Razer seems to suggest the mouse can reach around 90 hours at optimal battery usage before needing a recharge, but I can barely get above a day or two (~20 hours on average). I recently had to replace my daily driver through customer support due to connection issues, but the new mouse appears to also have the same battery life, which begs me to believe maybe I just have it configured wrong or this is expected behaviour?