Mice and Surfaces

Hello,I have a razer viper mini on which the cursor pointer was not working, except this all buttons & scroll is working.I opened it up & checked the IR LED, there was no power & light on it(checked on it via camera), figured it’s broken & replaced it with one of the IR LED’s I had.Post this also, there is no power to the LED & does not turn on at all. Powering it externally while connected to the board, LED turns on but cursor does not work at all.My next go to is that probably the track is broken on the board, but nothing visibly is broken!!Last option is to check is any other component is broken or shorted out, due to which there is power cut off to the LED.Any suggestions as to how I can proceed with this situation at hand ?!Appreciate any response in advance!Thank you!

I’m currently using an Orochi v2 and someone is offering to give me their Viper V3 Pro. I can tell through the compare tool that the Viper V3 Pro has a higher DPI. Does anyone have any experience with switching to the Viper mice and is it much better than mid-priced Razer mice or is it about the same?

I’ve been using Deathadders for a long time, I can’t really see myself switching to another mouse. I love the shape and the Razer software is nice. Sadly though, the v3 has dropped the 2 extra buttons near the mouse wheel, and I’m not sure why. I’ve come to love having these buttons, i remap them to something for every game i play and I don’t think I could go without them now. With the V3 dropping these buttons, it removes it from my possible choices for mice, and on top of that the V2 isn’t sold by Razer any more. Are there any plans to restock v2? or will v4 re-add those buttons? I really don’t know what I’m going to do now, I’m debating just stocking up on a bunch of V2’s from other vendors to hopefully last me until a future version of the deathadder that adds the buttons back.

Hello, I have recently run into an issue with my Razer Deathadder V2 Pro. There are a couple of problems with the device:The device is not recognized under device manager while using a wired connection with the original cable. The device is not recognized under razer synapse 3 or razer synapse 4 while using a wired connection with the original cable. The device does not function with the 2.4 dongle.Originally, the 2.4 dongle for my device did work. Once I updated the firmware for the dongle, the device stopped working as well. Here is a list of what does work:The device lights up with a wired connection with the original cable to multiple usb ports The device lights up with the 2.4 dongle option on (with or without the dongle plugged in) The device works properly and connects with bluetoothI have taken many steps to test the device as outlined in the support articles which I will link here: https://mysupport.razer.com/app/answers/detail/a_id/4135/https://mysupport.razer.com/app/answers

I’ve looked on the product page but they don’t list the DPI button as reprogrammable. Thanks.

would be very helpfull if the sentitivity clutch was added to the macro inputs.I’m playing a lots of fps games and I would like to do the following : when ‘hold breath’ in ADS also apply ‘sensitivity cluch’. which is basically ‘sensitibity cluch + a button’.I believe that it should be quite a common request and not too hard to add to synapse as all the ingredients are already in.Well, thans for your attention (and the eventual synapse update ?) cheers

Hello! I’ve had this mouse since 2023 and the battery life has pretty much gone to a couple hours before needing recharging, I’d like to order a replacement so I can swap it out. Is there a process I can go through for this?

Pretty much the title, mouse worked normally all day but then at night decided that didnt want to work properly. Any fix?

My Basilisk X hyper speed will not connect via Bluetooth nor hyper speed have even found the old utility is no longer on the website but still live through razor and still nothing. It seems like there’s a problem with the handshake. My computer recognizes the dongle and even shows up my mouse in Bluetooth devices. 

I’m finding the surface of the scroll wheel too rough like sandpaper. I do massive amounts of scrolling so you can imagine the state of the skin on my fingers after using this mouse for a few hours. Did they have to add prickly spikes? Is there a replacement wheel that is more forgiving?

I'm a long-time Basilisk user with large hands who loves the shape and thumb rest, but the V3 Pro is way too heavy for competitive FPS. I’d love to see a Basilisk V4 Pro that keeps the ergonomic design but uses the new tech from the DeathAdder V4 Pro—like the 45K sensor, Gen-4 optical switches, and lighter build. Strip the RGB, drop the weight under 80g, and it could be a serious esports contender.

Hi, one of the corners on the slider has detached itself slightly which is super annoying to use since its rubbing the mat.I’ve tried googling for replacement sliders for my Razer Naga Left Handed but haven’t found any official sources. All I found is one seller on ebay and aliexpress, which doesn’t feel good.Is razer not providing replacement sliders for this mouse? Do I have to buy a new mice?!

Hey guys, I need your help. See i am going to buy the deathadder essential for my poco pad 5g mostly to play Minecraft. But the mouse doesn't have a dedicated dpi switch button and i can't run the synapse software on my android tab. So I am worried bcz i won't be able to change the light, side button functions and mostly importantly what if the default dpi is too low or high for me, how I am supposed to change it when it doesn't even have onboard memory? What's the default dpi for this mouse out of box btw?

My Razer V2 X Hyperspeed is lagging,like screen stuttering how can i repair it i used to play valorant and while moving my mouse it is like lagging idk what is happening i need a solution for it

When i activate the dynamic sensitivity it works good but when i turn off my pc and on again it feels different idk why 

So yeah, now I am even more pissed with Razer. About 2 months ago, my Blackwidow V3 started doing the double tapping randomly. Over the course of a week, it got progressively worse. Long story short, my $180 “high quality” keyboard died after about 3 ½ years. Razer basically told me to go pound sand and buy a new one. And now, as of last night, my Goliathus mat’s LEDs are going out. Only the top left corner where the cable is is glowing. The rest of it is dark. My mat is only 2 ½ years old. WTF RAZER!!!!! I had been using 3 Razer products. 2 have died in arguably a very short time. Shall I expect my Deathadder to keel over soon? Razer is a joke now.

My very first gaming mouse was the original Viper—the wired version with four side buttons. I can’t express how amazing it was, and those four side buttons were a very smart choice.I wanted to ask if there's any chance you might create a newer and wireless version of it, featuring the 3950 sensor and four side buttons. I would love if community could support me be liking this post and commenting it!

Hi Will razer ever bring back the custom top shells for razer death adder v2 x hyperspeed?

my favorite mouses are from razer because i dont have to push hard on the mouse bottuns. But the clicking sound is now driveing me crazy. the lastes post on silent click mouse is 3 years ago and i cant find the product they talk about.so what gaming mouse from razer has silent click  and i would like a silent gameing mini keyborad as well.plz link the mouse and keybord i need to buy . :-Dthank you Line HansenDenmark

currently i own a razer viper mini optical switch mouse that perfectly weighted , perfecty sized , and damned neer indestructablefor the future i would like to see these changes in razers mice designs::A: for the wireless mice to use quick eject hot swappable capacitor based batteries which charge in 30 second and run for around 5 to 12 hoursB: double or triple battery arrays so that u can eject one battery with a finger press to make it hot swap to the next battery in the array and charge the battery wirelessy with a charge plateC: wireless charge plates as mouse padsD: metal mouse pads no plastic surfacesE: metal mouse pads with metal micro grid based tracking surfaces(+ symbol etch, diagonal diamond pattern)F: sound reactive + music reactives modes, very much similar to whirlwind fx’s signal rgb toolm, but without a pile of ad’s and payed subscription nauseum.G: fine tune user input programming of mouse configurations, actual system macros, autohotkey full integrationH:allow any log

I have dongle for Orochi V2 mouse lost.You replying to your customer that there is no replacement for dongle for Orochi V2 !How you goin to support your customers?

I have a mouse and when I click either button on the side of the mouse it makes a beeping sound in my headset. What does this mean and how do I turn it off?Model:Rz01-0400 

I’ve had my Razer Viper Mini for about 2 years now, but recently the middle button for the turbo click stopped working? what should I do?

Hi guys, is there any information of when or even if the Zenless Zone Zero edition of Razer Cobra be on sale again?I'm from Poland and I want to order it without the mousepad but it changes the specification and there's no “Notify me” button. Will it even be for sale again?