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42492 Threads
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AdeptMusician
posted in Razer Support
Razer Nari Ultimate Mic Isn't Working

My microphone on my Razer Nari Ultimate goes out completely. This has been a persistent problem for me for months now. I've tried uninstalling the driver, restarting my computer, and reinstalling the driver, I've tried going into the sound control panel, I've even tried contacting Razer Support, but nothing I ever did worked. The worst part is that it fixes itself every few days. I never do anything different, so I can't jot down anything that would help me personally get my headset working again. I need help with this.

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3 years ago
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cspari
posted in Razer Support
BlackWidowElite KB volume wont keep changes

I remapped my volume control to reverse the up and down scroll to scroll up increases the volume and scroll down decreases it. It will keep for a while then changes back to the original scroll up decreases volume and scroll down increases volume. Why 'down' would be the default increase and 'up' decreases I dont know, but whatever. When I go into the Synapse software its still mapped to my changes but will actually do the opposite, which was the default up decreases and down increases. Odd. Since it is still mapped to what I changed it to, manually change it back to default then back again to what I want. The scroll still keeps the default setting even though its set to something else.

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3 years ago
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F1shy_
posted in Razer Support
When i bought my Kraken X Lite, The right headpart has no sound! And i cant download the software!

When i bought this headset, I tried its sound, One earcup (The right one) HAd no sound! and i cant download the software for my headset! Pls help asap!

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3 years ago
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coolDingyDungeon122
posted in Razer Support
Razor core graphics card

I was just wondering if this specific graphic card would work for Razer Core X Gigabyte Radeon RX 5500 XT GAMING OC 8GB GDDR6 128bit Graphic Card (GV-R55XTGAMING OC-8GD) Well, in the Razer Core X page, it does says that Mac OS supports AMD Radeon 5000 series but I am not really sure if this is compatible with Mac OS but it does says “AMD” on the box so is this graphic card compatible?

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3 years ago
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Alexzane6Insider Mini
posted in Razer Support
Polls

Basilik X hyperspeed vs Deathadder V2

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3 years ago
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befall1
posted in Razer Support
Razer Kraken 2019 not connecting to Synapse 3

I can't connect my Razer Kraken 2019 to Synapse 3. I just got the headset and I would love to change some things on the microphone

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3 years ago
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Alexzane6Insider Mini
posted in Razer Support
Razer Book 13

The new Razer Book 13 is a ultra-lightwieght mobility laptop designed for: Jumping between video calls downloading files sharing files browsing multipile windows responsiveness focus Exceptional battery life up to 10 hours and more keeps keeps you working on your own hours. Plus, with a n 11th Gen Intel core i5 or i7, you can effeciently multitask.

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3 years ago
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antoniustag
posted in Razer Support
Delete Account

Hello. I want to ask if there is any possibility to delete permanently my Razer account.

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3 years ago
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Alexzane6Insider Mini
posted in Razer Support
Razer Book 13

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3 years ago
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Thaol
posted in Razer Support
Razer Wolverine Tournament Edition not recognized PC

Hello, I just received a new Razer Wolverine Tournament Edition for my birthday. But bad news.. when I connect it to my PC, it's not recognized... Then I tried to download and install the windows app "Razer Controller For Xbox", and still nothing... On the application side, after launching it, nothing is happening. It remains waiting for the controller connection On the controller side, after clicking on the central X button on the controller to start it, the white light comes on for a few seconds then it goes out... On the Windows side, an error message appears: USB device not recognized What should I do? Is the controller defective? Thank you in advance for your help.

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3 years ago
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Alexzane6Insider Mini
posted in Razer Support
Razer Kraken X

If you want better audio, better gameplay then buy these headphones.They are lite, when you talk through the mic the other people can hear you great and you can hear them great. So go buy it what are you waiting for!!!

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3 years ago
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Alexzane6Insider Mini
posted in Razer Support
Razer Viper Ultimate Cyberpunk 2077 Edition

This mouse is a game changer.If you want to get better aim, more head shots you have to buy this mouse. The texture is greate and the size of the mouse buttons are great. The colors are also nice and how the cyberpunk logo matches the blue razer logo. You can really adjust it to how you like it. So go buy it what are you waiting for !!!

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3 years ago
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easyWeldonBlue625
posted in Razer Support
Basilisk mouse will not charge while the PC is switched off

Hello, so I've noticed that my mouse will not charge up when the PC is switched off. Is this intended because it defeats the purpose of having a Wireless mouse (I want it available when I'm using the computer and charging when I'm not). I have a feeling I know what the problem is though. I have an ASUS ROG Crosshair Hero VIII motherboard and when I got the machine, I noticed that the RGB lights on the motherboard would not switch off when my computer was turned off. Because of that I found a setting in the BIOS to make the lights turn off but I have a feeling that that same function also turns off all power to peripherals at the same time. So is my only option to turn that function back on on the motherboard and have a load of lights in my computer when I'm trying to sleep? Also as a side issue, I was using the mouse all day on Tuesday and the battery went from 80% down to 22% in an 8 hour session. The mouse is supposed to have a 100hr battery life so this felt pretty quick. Is this n

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3 years ago
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jareh_cnd
posted in Razer Support
Razer tiamat 7.1 v2 headset is not working

Hello to all I recently bought Razer tiamat 7.1 v2 but when I tried to use it now it's just not working. I connected with USB along with 3.5 jacks and I can see the lights and everything but there is no sound what so ever! I took it to 3 local computer shops and they told me that its probably dead and I need to replace it but I have a feeling that it might be a setting problem. Any advice is greatly appreciated. Thank you!

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3 years ago
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Suxior
posted in Razer Support
Razer viper ultimate click issue?

Hello everyone, i want to ask a question about my new mouse, i change my deathadder elite with this new viper ultimate about 1 week ago. Now i feel very good with the mouse, for my grip and the lightweight, but the main bodies of the main buttons, so the left and right click, when i press the button with a little more strength, or i move my finger right or left, the body move left or right, so is this an issue or is the mouse built like this? Because it is the only negative point of the mouse and I would hate to change it. Sorry for my bad english in case :)

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3 years ago
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CAcosta87
posted in Razer Support
Razer Blade Stealth dropped all wifi capabilities

I know this model is ancient at this point but like many I’ve had nothing but issues with this machine from day 1. I got it not to game but primarily for its rendering capabilities (I’m an architect). As of today, I suddenly can’t access any wifi networks at all - the computer can’t recognize them. I’ve tested my modem and router and everything is working, all other devices connect without issues, and I can connect via ethernet, but wifi capabilities are completely gone. Has anyone dealt with something similar? Best way to troubleshoot/solve?

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3 years ago
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Eclipse43
posted in Razer Support
Razer Kraken Issue and Synapse not Opening

I don't know how I just noticed this but Synapse hasn't been opening on my pc even after clicking it several times, and because of that I can't check on my chroma or how my devices are doing. Normally when I wear my headphones too I only wear the left headphone so I can keep the right one behind my ear to listen for anything or someone that may need me, but I just now notice that there's louder and more sound coming out of the right headphone than the left. Is there a way to fix this or do I really have to go take it back and get a new pair of headphones like most of what I've been reading here or on reddit is saying?

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3 years ago
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Spazzer2014
posted in Razer Support
help with new razer 2020

Hey Everyone, Wanted the community's take on this. Just purchased a new razer blade 15 advanced 2020 edition. Out of the box, it did not appropriately boot up and it appears to be perpetually sleeping and unable to advance to the startup screen so I can properly use the computer. The screen remains blank and the chroma keyboard is on but no amount of typing can turn the computer on. After 5-6 attempted restarts, one of those times allows me to get to the mainscreen. However, when you turn the system off, it defaults to the problem above where its stuck in a perpetual off/sleep mode. Has anyone else experienced this with a new product or is there something I need to do in order to get it to start up correctly. Any advice from community or support would be greatly appreciated. Thanks!

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3 years ago
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ATyvenN
posted in Razer Support
Extremely loud fan

Hi there, Is there any way to fix the loud noises of the right fan? Even in idle, the fan is going off and it sounds like those bikes that have noise makers on their wheels. I did air compressed the fans because it was a little dusty but it still does the same thing.

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3 years ago
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TorentGecko
posted in Razer Support
RGB not working

Hello my razer blackwidow key board is no longer lighting up please help!!!!

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3 years ago
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HopelessRomantic
posted in Razer Support
Razer Blade 15

Razer blade issues Hello, I recently got a razer blade 15 base model two months ago and it won’t open any of the games I want it to. Wifi is running well, and I’ve factory reset it twice already. I tried various options to fix my laptop. I’ve updated my windows and updated my drivers. But I still have problems on the laptop. Please help. Thank you in advance.

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3 years ago
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SFCDaddio
posted in Razer Support
Product Registration Not working

Trying to register my Blackwidow Elite, the page says serial number not found. Tried every combination of io, IO, i0, I0, etc. for the letters, can't get it to register. Keeps up the same error.

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3 years ago
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sleekAmazonitevision822
posted in Razer Support
Razer Tresher Ultimate 7.1 uber sensitive microphone

So I bought the headset a week ago, and I love it! It has significantly improved my comfort while gaming! But.. the microphone.. it picks up the subtle grunts of a fly in the next room defecating, which can make skype calls etc.. problematic when it picks up whatever decides to make a sound. There doesn't seem to be a satisfying way to adjust sensitivity, unless someone knows? Synapse doesn't seem to support it, which seems odd for such an expensive headset. I am at a bit of a loss, because apart from this, which is gradually driving my gf insane, it is an excellent piece of hardware!

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3 years ago
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RikFastly
posted in Razer Support
Surround Activation Code not working

I just got the blackshark v2 and I registered it but when I try to use the code to get 7.1 surround sound, it doesnt work. It just tells me that the code is invalid

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3 years ago
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leetRaspberryRose882
posted in Razer Support
There is no thx game modes for valorant

Im using kraken tournament edition, and in synapse there is no thx game modes for valorant. In other games like apex legends there is. I bought that headset for valorant and i cant use the thx https://i.imgur.com/GrpmSeE.png And also there is so much problem at software, like most of the times apps doesnt seen at mixer section. Im tired with dealing this softwares bug. (I reinstall drivers soo many times with clean uninstall, still doesnt work.)

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Razer.Speedcr0ss
3 years ago

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