Razer Support

My Razer blackshark v2 pro 2023 headsets right hinge just broke, when I grabbed my headset to put it on, no impact or nothing. What can I do? Can I get a warranty? 

I’ve looked up the information on the official Razer site, which seems to indicate there are two slots, one being empty.  However, YouTube videos showing the upgrade process on the Blade 14 show just a single slot.  If indeed there is an empty slot available, I would assume that the process would be slightly different, as I would not have to clone my current SSD onto the new one.  Right?

I am looking tog order or otherwise receive a replacement arm for my Razer Iskur v2 due to the foam starting to split and tear along side the lower-inner edge.Can someone direct me to where i can order chair parts?

Everytime I plug in the dongle I get the windows message “usb device not recognized”. I’ve tried doing everything that I have found online, but nothing seems to work. What should I do to fix this issue?

After 6 month the mouse wheel suddenly made a strange noise and  short vibration, then the wheel is not working properly.Cleaning with air wasn´t working. Seems like the wheel is not turning right and on every round a spot make a bump and the wheel click is activated.This is not acceptable for a mouse in that price sector.  

When I turned on my computer this morning, I saw that my Deathadder V3 pro was disabled, I can't solve it, can you help 

I've tried different blocks and cord but the new charging stand I bought for my daughter just blinks for a second when I plug it in then doesn't do anything it blinks like orange yellow white 

hi guys I have two questions: 1 how can I chat with Razer support? And 2 I have a few questions about the Razer blade 18 laptop. Please and thankyou!

Hi, I need help for my razer account. I was trying to buy top-ups for a game but it always stuck on requesting OTP to my number yet there's an error message contain "there was an unexpected error. please reload the page and try again". I've tried to reload the page over and over again but no to avail the error keeps persisting. and I can't process my top-up. hope you can help me.

Hi,I just bought Razer Barracuda X 2022 headset.I am more than satisfied  with product. Works with my gaming notebook, mobile phone and Samsung TV.I have just one remark. Volume by default is too low.My notebook volume must be at atleast 90%,  and on TV it is too silent for my taste. I both cases volume scroll at headset is at max.Is there solution for this, or would there be some firmware update so that volume could be maxed out for atleast 25%? With headsets I used before I could pushed them until I get pain in the ears :D.Best Regards, 

How do I receive activation code for Razer Seiren V3 Mini USB Microphone

the razer app isnt detecting it and i tried cleaning them, recharging them and hold the power button but it wont turn on nor i wont hear the promt 

I have Book 13 (2021) and screen is not displaying, only work with external monitor.  Need help on how to repair screen/display connector.  Is there a Razer service center to repair the screen and how much would it cost?  Highly appreciate any guidance.  Thx.  

Hello people so my question is that if its possible to replace or maybe just tighten the arm pads on my chair becouse they are way to wobbly. Thank you for the answer.

Seems like a lost cause, but besides cannibalising off of another keyboard, anywhere I can get a new volume wheel? Managed to drop mine on concrete moving house and broke it. Thanks!

Hello, I have a Razer Blade 15 (2018 Advanced Model), but my screen and battery need to be replaced. I want to purchase official replacement parts or find compatible ones. Can you provide the exact part numbers for both the screen and battery? Also, do you sell these parts directly, or do you recommend a trusted retailer where I can buy them? My laptop details:• Model: Razer Blade 15 (2018 Advanced)• Display: 15.6†Full HD (Non-Touchscreen)• Battery Model: RC30-0248 (if this is correct, please confirm) Thank you for your help!

I was logging into Axon to create images for the gamer room contest, but when I go to run them through the Upsclarer it says “Generating” with the working icon, but nothing comes back. I’ve followed other troubleshooting methods I found on the support site and Reddit, even reinstalling, but nothing seems to work.Was working fine over the weekend.   

Hi Razer Kiyo Pro  is suddenly not powering onI tried changing usb port and tried different pc and its still dead.I tried to uninstall software and install again but still no power.this webcam is just 2 years old, got it as replacement as I had problems with previous one. 

I just bought the Kraken V4 Pro and tried to enable the SYSTEM INFO and get a message, “Your Selected Home Screen Display was not applied successfully to the device.” I get the option to revert or retry. Retry does attempt to re-apply it but the pop-up comes back and the only thing I can do is revert.  Anyone else able to get this to work?  

I have the OG 144hz Raptor, but it dosent show up in synapse no matter what I do. Tried reset, changing usb-c cables, etc, nothing works (its out of warranty by this point). Any solutions? 

Razer Pro click refuses to go into pairing mode / cannot be detected by any devices to perform a pair.Currently:It is impossible to pair it with another new device or a previously used device.There is no option to hard reset the mouse.The firmware has been updated and is up to date as of today.Flashing previous firmware does not fix the issue or reset the mouse.One of my laptops can connect to the mouse, the behavior is really strange.Upon turning on the mouse - it does not connect.After holding the pairing/switch button for 3 seconds, it connects to the laptop instead of going into pairing mode.Moreover, this happens on all three BT slots, meaning that regardless of which BT slot (blue, green, yellow) I try to enable pairing on, the mouse gets connected to the laptop on that slot.This is incorrect behavior, especially from a premium product from a premium brand,  that has been on the market for over 4 years.Some R

I just purchased headphones. The model is razer kraken v3 x and the product code is AC2437D28411232.I just registered this product and the code I received via Razer Online Services email is invalid.<images removed>

Hello Razer team, I had a problem while activating my black shark v2 x headphones that used to show me a message saying "This product is already registered. If you did not register it, please contact Razer Support"S/N : HN2121D13403741P/N : RZ04-03240100-R3M1I buy it from store in AliExpressAnd this is the invoice  

when i try to register my mouse it says invalid 

So I want to return my Razer Huntsman Mini keyboard and get my money back. I have the receipts and the location of the best buy I got it from. I was wondering if I can send the keyboard back and get money back and not a new keyboard.