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Since a couple of days Synapse will not start (i'm using the razer-mamba-hyperflux set). It says "Synapse is not running" when i click on the tray-symbol. things i tried: 1. complete wipe and clean installation of synapse 3 with deactivated anti-virus-software and reboot windows... not working 2. change usb-port and reboot windows... not working 3. stop all razer-tasks at the task-manager and start synapse 3 as admin... not working my system: windows 10 pro 1809 razer central 22.214.171.124 razer product razer mamba hyperflux anti-virus program bitdefender please help me sorry for my bad english (i'm from austria) thx kind regards harry
So I was playing with my Mamba that I've had for awhile now and as of recently, everytime I change the DPI via the mouse, the sensitivity never goes up or down. Synapse shows its UI and even in the program shows that the DPI is being changed, yet it doesn't actually affect the mouse. It will then randomly change to the new DPI or just flips to a random speed after a 1-15 minute span of time from me actually trying to change it. This happens during heavy load or Idle desktop, cpu/memory isn't affecting it, also tried different USB ports. Please help.
I just bought it the other day, I've not used it much, still on the first charge.. And today I used it for the longest time so far, probably like 30mins, and I felt several schocks throughout the session, nothing too strong, but enough to feel.. what do I do?
Hey, I bought myself a Razer Kraken Tournament Edition recently and have been having various problems with them in Synapse 3. The headset is connected to my PC via the USB Audio Controller. THX Spatial Audio and the EQ aren't working. Whether I change anything in the settings related to THX Spatial Audio or the EQ it doesn't impact the sound. I am using "Razer Audio Controller - Game" as default playback device. When switching to "THX Spatial - Synapse" I only hear a short pop sound or just very rough static every 3-5 seconds. I already updated the USB Audio Controller and Synapse 3 to the latest version. Reinstalling Synapse 3 several times didn't solve the problem. I would like to thank you in advance for any help.
greetings everyone! I just received my 2019 razer blade stealth! and i do really like it! i have it paired with the razer core v2 and a vega 56 when gaming and its pretty powerful! however i do have some concerns. issue 1- let me start off by saying that i have had this laptop for exactly 3 days as of this post. currently at idle with nothing open i have 80 back ground processes and 84 windows processes in my task manager. i have a custom desktop as well and built it from the ground up and installed windows and updated the drivers myself. however it only has roughly 4 background processes and 5 windows processes upon startup. i dont understand why this brand new laptop has so many processes running in the background. i would stop them but i have no clue what the majority of them do and do not want to risk messing up something. anyone know if this is normal or a way to fix this issue??? issue 2- upon two finger scrolling it is extremely glitchy and sometimes dosnt work right. ive upda
I have used the mouse just for an hour, and already have a major issue. Tell me if this is fixable or i should go replace it. The scroll gets "sticky", meaning that if i just click left once, sometimes the mouse raction is like i kept pressing it. For isntance, when i scroll in a website, i stroke the scroll down once, and stop, but keeps going down, and then scroll up, but just stops going down during the scroll up, to go back to scroll down, and suddenly stops. Same happens for left, right and center click. i get into this site looking for drivers, but couldn't find any... Please help!
Suddenly, razer synapse 3.0 didn't work, and I can't do it any way I try. I can't run Windows 10 even if I try to update it to the latest version. I've installed it with administrator authority, reinstalled it, and modify it, but it's no use. The laser central is running, but only synapse is not allowed. Please tell me how to fix it.
Good Day, As the title states, Synapse is constantly creating a new profile for my Mamba Elite pretty much every time I wake the machine from sleep, and by doing this, wipes out my custom DPI settings. I then have to go and delete all the automatically created profiles and select my custom one for use, only to have my machine go back to sleep and get another profile created. I have removed Synapse completely and re-installed yet this issue persists. Any help is appreciated. bump I currently have to set my profile and close Synapse completely to keep my DPI settings intact.
Everything was working fine before new synapse update. I reinstalled synapse few times on my windows 10 build 1903 (18362.207). I also reinstalled my windows 10 and installed synapse again but problem is still there. I just want to say this happens random not every time i boot my pc. I dont know why you even update synapse 3.0 when everything was fine 4 days ago. EVENT ID: 1026 Application: Razer Synapse Service.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException at System.Collections.Generic.Dictionary`2[[System.Int64, mscorlib, Version=126.96.36.199, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=188.8.131.52, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Insert(Int64, System.__Canon, Boolean) at Common.DeviceDetection.DeviceDetection.DeviceAddedNativeThread(UInt32, UInt32, Int64) at Common.DeviceDetection.DeviceDetection+<>c__DisplayClass
Just got a new razer Thresher Ultimate, was working fine but the begun to cut out when I was using it on my Xbox. Tested it on my PC, and it worked fine. I set it up again on my Xbox and still wouldn't work. Not sure what to do to fix it ? Any advice?
Hello Razer. I bought a Goliathus Extended Chroma a few days ago and I seem to be having a problem with the lighting. It is very noticeably stronger on the side where the emitter is positioned, because the LED's are in there, but it is sadly quite noticeably weaker on the side without the emitter. I am guessing this is due to the product's design and that no RMA would be able to solve this, but this issue does not appear on product review videos and is not talked about in any support forums beyond Reddit, so that's pretty strange. I am assuming that I can't see the problem on YouTube because cameras don't really catch the difference in brightness because of picture settings and sensitivity. But IRL my mat looks very bright on one side and dim on the other. Basically my question is should I go and try to RMA my mat, or is this standard behavior. I am a very busy person so going to the store will lose me work hours sadly. I require a straight up honest answer.
If I adjust the brightness to somewhere around 20%~80% and display a white or colored background, the OLED screen is not showing the pure color background uniformly. The screen looks very noisy and almost like a paper card with those textures you can usually see on a regular paper. The noise appears with any color except for pure black. I'm not able to capture the details with my camera due to the moiré pattern. But it is very easy to see with naked eyes. Does anyone have the same problem? The texture (or noise) I was talking about is almost like this:
My 2017 Razer Blade Stealth 13" has stopped running on battery. When plugged in to the adaptor eveything's fine, and battery level is reported as 100%, but take it off the adaptor, and down it goes. Won't start if not plugged in, and reboots when plugged back in. We've just had it in for repair a month ago, and would really love to not have to go without it again so soon. It got a new battery last time it was in for service, and has been working fine since we got it back until now. Is there anything I should try that might sort this issue without sending it in again?
Hello everyone, I just bought a Razer Windowmaker for my iMac. And I cannot seem to get the Razer Synapse to connect to the keyboard. I downloaded Synapse 2 because 3 isnt compatible with Mac OSX yet I see. I have registered the product and created an account, but I have installed the Synapse 2 twice and it says "Please connect a Razer device." Even though what I am currently typing on is the keyboard itself. I am currently running macOS High Sierra version 10.13.1. If anyone can help me that would be great! Thanks.
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