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Hi, I'm having an issue with my Blackwidow Chroma V2 and Naga Hex V2 on my mac - Synapse just says “Please connect a Razer Synapse enabled device” until I disconnect and reconnect them (every time I log in / reboot). Once they're picked up by Synapse they both work fine though. So far I've tried a a couple of solutions from this forum with no luck, including: 1. Granting accessibility and full disk access to Synapse, RzUpdate and RzDeviceEngine. 2. Uninstalling / reinstalling synapse. Is there anything else I can try?
A little story. But first, my machine specs: Dell XPS 630i (Intel Core 2 Duo), 8 GB RAM, Gigabyte 1030 GT video card. Nvidia 650i motherboard chipset. Use Ntune, and ESA Support drivers on a Windows 7 x64 OS. Also use a Dell DW1505 WLAN Wireless card /w external antenna, which appears to have a system driver conflict, as am having to reinstall every time I install/update Synapse 3 software. Bought the Tartarus V2 initially, and installed Synapse 3, and it was working. Later bought a Cynosa Chroma keyboard and had many issues getting Synapse 3 to even detect it. Think was after registering the keyboard it appeared in Synapse 3 and got an orange color/glow that I liked. Things worked great. Then stupid me downloaded Display Driver Uninstaller (DDU), removed the former AMD Radeon HD 6750. And the stupid part was I decided to remove the Nvidia driver as was having unusual lockups while playing Guild Wars 2 after about a month's usage. Figured I could reinstall the video software and mayb
Hello! I bought Razer Kraken 2019 *removed for security purposes Registered it and got activation code but...when I tried to use it in programm I got message with mistake that this code - invaild. After I deleted all razer programms and tried to reg my device to another gmail. I did it. But code for surroud didnt get.......next I tried to use those code (which sended to 1st gmail) and got this message - this code was used...idk... My Email: *removed for security purposes
In Synapse, I create two effects with Chroma Studio, 'Static' and 'Breath'. I click on Keyboard, then click lighting and create 'Profile1' and 'Profile2'. For 'Profile1', I select Advanced Effects and select my 'Static' chroma studio effect. I switch to 'Profile2', select Advanced Effects and select my 'Breath' chroma studio effect. Simple enough... however, when I switch back to 'Profile1' it is set to 'Breath'.... if I switch it to 'Static' and then switch back to 'Profile2'.... now 'Profile2' is set to 'Static'. What could I possibly be doing wrong here? I am using Synapse 3.4.630.62510 running on windows 10 version 1903. All I want to be able to do is manually change profiles when I want to and stuff a couple in my keyboards onboard memory. What am I missing? I love this keyboard and mouse. They feel great.... but this software? I haven't thrown away the boxes yet.... want to get this resolved or I am going to send them back. What use is it to have a fancy expens
Guys, my team mates have complained about a loud buzzing from my £200 Wireless headset at first I was wounded that my headset was broke, but when I switched up to a normal wireless Xbox one controller the buzzing was gone. I have 5 controllers, I tested them all, the headphones are MINT. The Wolverine has a buzzing, when I looked into it I'm not the only one, there are tonnes of people on here who have experienced this. It must be from the USB charging port?! It's the only explanation. Is there a firmware update or new cable that can resolve this, I can't believe my £150 controller is this defective... specifically bought this controller to compete in eGames and I can't even practice and it's so loud my team mates make me mute myself when we practice!!?!?! PLEASE RAZER HELP ME RESOLVE THIS ISSUE!!! X Your loyal Subservient and cult member! John a.k.a. Lightfoot.
Hi guys i have a strange problem, i have Razer Orbweaver Chroma, Razer Mamba Tournament Edition and a Razer Cynosa Chroma... Well the Orb and the Mamba are perfectly detected by Synapse 2.21 instead of the Cynosa Chroma also if it is in the supported device as un can see in this official link : http://drivers.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=2116&nav=0,343,239&_ga=2.34850791.792787630.1560939137-442693727.1560939137 any fix about that? ty in advice
After all these years I finally updated to Windows 10 and now Razer Cortex isn't working properly. The boost option is slow and sometimes doesn't show anything. Even when I see the options, every time I click on them it doesn't change unless I get lucky after waiting a few minutes.
Hi, I have a Razer Blade purchased late-2017 which I've noticed five white 'spots' in the middle of the screen. Can someone tell me what these are and if they're likely to go away?The spots appear to be exactly where the logo is on the lid, specifically corresponding where the snakes curve, I think. The laptop is basically never moved and is therefore in perfect condition with no damage whatsoever (at a glance you'd probably think it was box new) so this is very annoying. I don't actually really use the screen but an external display so I can't say exactly when they appeared but think it was recently. Really question the build quality of Razer stuff with things like this. Also just had my second blade power supply stop working too, they can't seem to handle a year without failing :slightly_sad:
I've got a weird one. I've got a brand new Razer Blade 15 with Oled, and 2 TB SSD, and 64 GB RAM. The first thing I did was replace the SSD and the RAM. Then I installed windows, all the drivers from Razer, and upgraded to windows pro. I started to notice issues in professional software, that the nVidia GPU isn't recoginized and it only uses the integrated Intel 630 graphics. One thing also, the nVidia Control Panel doesn't even install, no matter if I use the installer from Razer, or nVidia. Under Device Manager, it shows that the RTX 2080 driver is installed correctly and working. However, I'm not taking advantage of it, no matter what I do. Any idea how to get the computer to recognize the hardware, install the control panel and be used in After Effects, Touch Designer, Maya, etc. Is this a function of the OLED screen? I've done uninstalls of all nVidia and reinstalled using both drivers from the nVidia site and also the one from Razer. I haven't found the solution. Help
Hey Guys Im have a lot of BSOD related to a Driver Power State Failure. The issue mostly happen when i edit videos. Also i noticed that my screen does not turn off base on the time i set on the Power and Sleep options. maybe they are related. Thanks. Spec: Razer Blade 15" (2018) FHD, i7, 16GB, GTX1070 256SSD
Just took delivery of a 2019 Razer Blade Advanced OLED version last week. I ordered it from razer.com and did not select any of the extended warranty options (my wallet was maxed out at the time). I'm just wondering if there is any options to add an extended warranty after the date of purchase? I've seen reddit posts that have people saying no, it has to be added the day of purchase. I've seen some say that you have 30 days from the date of purchase. I've even seen some say that you have up to a year from the date of purchase to add an extended warranty. So which one is it? Thanks!
I recently bought the razer blade 2080 max q with the 9th gen processors. and for some reason, my fans are constantly spinning very loud, as if I was playing a game. Even if I don't have anything open, not even chrome. I went into synapse and under performance to try change the mode, but I can't due to my laptop not charging. Any help would be appreciated
Hi guys it seems like there is a bug with Razer Chroma HDK on Synapse 3 Chroma Visualizer. Every peripheral works on my end when using the built in Chroma Visualizer in Synapse 3 aside from the Razer Chroma HDK which would just stay static into whatever color it was before running Chroma Visualizer. I have reinstalled synapse 3 and 2 already and everything but the issue persist. Also another thing to note: HDK works when I use the old third party audio visualizer app but my problem when using it is that my Tartarus V2 wont work on audio visualizer as It would just display static light.
Razer customer service on Reddit has been trying to help me out with this and they asked me to record a video of what is happening. Since it's recorded, I may as well repost it. This seems like a very strange problem, and it only started happening recently. Has this happened to anyone else? In case you can't watch the video: So, this is kind of hard to explain, but my mouse only works when the mousepad is oriented in a very specific way. If I were to rotate the mousepad even as little as 5 degrees clockwise or counter-clockwise, the mouse does not work. This happens on all mousepads. Maybe this doesnt seem like a big deal, but its very inconvenient since I basically have to keep my wrist perpendicular to the mousepad. Does anyone else have this problem? Tried.... -different mousepads -cleaning the mouse -3button calibration -calibration through synapse (option not available) -complete removal and reinstall of synapse
So I have been using the headphones for over a year now, and then suddenly they do not want to connect/pair up with the pc/usb dongle. I have dug deeper into this, disabled usb sleep mode, deleted and updated drivers, tested on other devices, used both newest and legacy Synapse and even reinstalled the Windows! Still nothing... So what happens is the headphones go on normally as you would expect, (RGB is what I previously set it to be and so on...). Then they start searching for the dongle, as always (the green light starts flashing). When I plug the dongle to the PC, it makes the sound of a new device being connected, BUT the headphones never stop searching and the windows defines the device as 'unknown' while never showing up in 'sound devices'. I think this might be something wrong with the dongle, but that is only my conclusion. The headphones were in a very light use, and never have I ever dropped either of them. -Also to note: 1. The volume slider on the headphones
I have an issue with my newly purchased Mid 2019 Razer Blade 15, where in the Synapse 3 software would cause the fans to turn up to max speed on a fresh boot. The cpu isnt under load, and as soon as the Synapse 3 software loads (from booting up Windows) the fans start to speed up all the way to the max. This happens on every boot or restart, and the only way for the fans to slow down is to exit the Synapse app from the task bar. Then I can re-launch Synapse again. Specs of my Razer Blade: 240Hz, i7-9750H, RTX 2080 Max Q.
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