Razer Support

Hello, i just bought a Razer Kiyo past 2 days on Amazon. The problem is the camera don't work. I explain : - I tried like 4 or 5 different USB port - The camera install the wrong driver 1 in 2 times - And when she install the right one, the camera work for only about 5-10 minutes before disapear and don't work till i uninstall driver, restart computer, ect - By the way, when i try to go on my Razer Kiyo on Razer Synapse, i'm stuck with this message : "The actual parameters of the camera are different than the Razer Synapse ones. Which parameters do you want to keep ?" with 2 options : Camera and Synapse But when i click on one of these (no matter which one), nothing happen and i can't go further, i'm literraly stuck. For ending, when i try to open a support case and i put my product serial number, that tell me that my warranty is expired since i bought it past 2 days ??? For letting you know : - Already have updated my W10 and Graphics Cards drivers - Already do a clean reinstallati

I’ve been eyeing the Viper Wireless Mouse in Quartz with the charging dock for the past year now and I finally have enough money to get one. When I went to go buy it I noticed that NO ONE is selling it now. Why is that? I’m 100% willing to pay for it and have been for a while but I can’t find one to buy anywhere. Razer, please restock them or atleast restock them on amazon because I would really like to buy one.

I was playing Valorant and my Deathadder V3 Pro continously stopped working in the middle of the game. So i checked my battery status by holding the power/DPI button and the red light blinked. So connected the mouse to charging cable and suddenly Synapse showed mouse has been charged for 97% within minutes. Removed the mouse from charging and checked battery status again and green light blinked. Recently bought this issue. Please help

wonder if anyone knows why when i play games and talk to my friends using the built in mic, why the person im talking to can hear the sound from my pc in their headset?  obviously when i use my headset its not an issue but it would be nice to be able to use the laptop mic and not have the sounds from my game blasting through to my friends.many thanks

my sim card is lost and im using a different phone number now i still got my gmail in it, please help

The cushion is lost. How can i get a nwe one

i havent been able to use my basilik v3 from 3 days ago now because every time i plug it in the usb ports (not usb hub) it disconnects by itlself and keep connecting and disconnecting, its not a synapse issue since it is not working in a pc that doesnt have synapse and i also tried uninstall and re install synapse in my main pc and the issue persist, i also update the firmware of the mouse and it keeps connecting and disconnecting can someone help me with this issue

Can you help me reset my phone number and backupcodes and can you add an email for the two factor authenticator as an option

i bought on online shop but i cant get the active code 

Hello! I recently bought the Razer Blackshark V2 X. I tried to register the product ID and serial number, but unfortunately, I was informed that it was already registered, but not with my Razer ID. As I understand it, this means I won’t be able to access the 7.1 surround sound. I would really appreciate it if you would help me

 I bought headphones. I started registering them in 7.1 and it says that the product code has already been registered. But I didn't register them.

i have reset the damn thing 20 times it has done nothing i have had it for a year and no problems and i went to the store and came back it was lit up but not working i did the caps space esc it has done nothing i spent good money on this and taken good care of it i don't know what to do has anyone had the same problem and fixed it ?

My skates need replacing, are there replacements available shipping to bulgaria?

Ihave a  brand new  Razer Blackwidow v4  Pro. The spacebar is  inconsistent, sometimes  adding  onespace,  sometimes  adding two. This message is an example of unedited spacebar issues. You can see  for yourself where the spacebar  adds  one space or two. Or, asinthis sentence or the first, where  no spaces happen when  you press the key. Sometimes it adds  a space in  the middle  of a word.Given that this is t he most pressed key on  my keyboard, I need to get this fixed  ASAP.  There are apps that I use where a spacebardoes more than just put aspace in  a paragraph or sentence.

I changed my mobile number and can no longer receive OTP and also I don’t remember the Razer id backup code. Please help me change my number so that I can purchase

I have the Razer Seiren Elite microphone & have the problem that the sound is very uneven. At first everything is normal & after a few minutes my voice becomes choppy, extremely quiet or you can't hear me at all. It's a constant up and down

Some time ago i switched my motherboard and CPU, from that time, my headphones aren't connecting automatically, i always need to re-plug the dongle, then it starts to work, but it's very uncomfortable, so, i here to fix it

When I am using the Synapse 4.0 + Chroma software with this device, I can set the Charging and Idle Effects correctly on the device in Synapse 4.0. However, on Chroma, I can only set the Idle Effect. Any change I make to the Charging Effect immediately gets reset when I exit out of the configuration screen.I believe this is causing an underlying issue where the device only ever shows the Idle lighting effect. If I toggle the Charging Effect in Synapse, it temporarily works until I reboot or restart the program, or open and mess with Chroma.I tried factory resetting the Chroma Pad with no luck. Has anyone had this issue before?

I accidently broke my Usb dongle for my Orochi V2 mouse, is there a way I can find a replacement for it? And assuming I get a replacement for it, how would I be able to pair it to my mouse?

Hello, I changed my phone and I do not have my 2-step authentication and backup codes in cloud. I jist topped up and I couldn’t use it because it required 2-step authentication.

Today when I opened my computer it has all these speckled pixels in lines across the screen. I went to a friend that know more about tech. They told me to restart my computer, so I did. When I turned it back on in the place of the pixels were black lines going across the screen. They change where and how many there are based on what I an going on the screen. Some times they all disappear and when I change tabs they come back with a vengeance. After doing extensive research I had come to the conclusion that they were caused from the system over heating. I want to know if there is anywhere in the Chicago area that is trusted to make a diagnosis on what it is and fix it if possible.Any advice and information on this would be great. Also to add the lines don’t appear in screenshotted photos of my screen. Thanks for any help!

for the past week or so my audio has been messed up royally after a synapse update, mic was completely gone and normal sounds were skipping constantly, attempting to reinstall razer synapse initially fixed the problem up until it updated itself to the latest version, after which the problem returned and then got worse as now windows isn't even detecting the soundcard after its been plugged in. there has been no physical damage to the headset itself nor the soundcard.

My soundbar power switch has been unreliable since new.Has there been any recall / repair on the power switch?

I used this headset when bought it on lenovo computer and was all apps everything worked well. I buyed msi computer and now i cant use audio settings app because i dont have activation code. I registered my headset but didnt recieved code. 

Hello, I recently purchased the razer blackshark v2 x model, but when I want to turn on the 7.1 feature, I cannot access the login code in the application we need to use to activate the 7.1 feature, I entered my serial number on the site, but the login code was missing again.