Razer Nari Ultimate rapidly disconnecting | Razer Insider
Question

Razer Nari Ultimate rapidly disconnecting

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113 Replies

M

having the same issue ,obviously its a razer problem with the amount of people with the same issue!

C

Having the same issue and it just started couple days ago. PMd informations on the Dongle already. 

 

Wondering if Win10 update didnt break it *ponders*

 

nyways, ill wait for support official statement.

RaphaelDockx

my headset stopped appearing at the audio section and it keeps disconnecting from my pc and i tried everything to fix the problem but i can't find a bloody sollution

Razer.Zionzedd
Userlevel 7

Having the same issue just started all it’s doing is rapidly connection and disconnecting from my pc Bluetooth audio if there is a fix pls dm me. I've already tried a clean install of synapse and all but problem still persists.

 

Can you PM me the serial number so I can validate its model and check for other options for addressing the connection problem of your headset? Thank you!

LightPinksleekup409

Having the same issue just started all it’s doing is rapidly connection and disconnecting from my pc Bluetooth audio if there is a fix pls dm me. I've already tried a clean install of synapse and all but problem still persists.

 

I

i've got the same issue with the headset tried severel thing but could not fixe the issue, been having this isue almost a week 

Razer.Zionzedd
Userlevel 7

Hi guys!

 

Feel free to PM me the serial number of your headset so I can validate its model and check our options. Thank you!

nasTim28

I have same issue just today got to me when i charged my nari ultimate with chargeur of phone i think its battrie let go so the problem with battrie not dongle i think

akatoshDev

Same thing here, bought a super expensive dongle replacement from china, waiting for arrival and praying that will solve the problem

Also heard that there is a tool for pairing a new dongle, hopefully that will work as well 

honestly what a ridiculous flaw in such a expensive headset, I knew it from the start that dongle was far to cheap for a headset like this, not to mention the range is REALLY short.



 

Z

same freaking issue for 2 days now … after 5-10 minute from PC turning on , it starts rapid random disconnect 

Tried everything , connect reconnect the USB , uninstall install the synapse aaand still happening .

Randomly it starts working again but then disconnects after a while

 

…. is there any solution ?

MoonlightSdw

It’s highly likely that the dongle is defective. Please PM me your case number so I can coordinate with the relevant team and check our options. Thank you!

I have the same exact problem, could u also help me?

Razer.Zionzedd
Userlevel 7

It’s highly likely that the dongle is defective. Please PM me your case number so I can coordinate with the relevant team and check our options. Thank you!

WayWardPanda

i have same bloody issue ive looked through as much as i could without support and havnt found one solution 

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