Ever since the update I still cannot login to synapse central or anything. I couldn't even login to this fucking site to write a post or do anything until I tried linking my Twitch and Razer together which then let me put in my password and actually took it instead of the usual incorrect username and password combination. I've reset my password like 12 times trying and hoping to finally login to synapse so I can ACTUALLY USE MY DEVICES THE WAY I SET THEM UP. But no it still won't let me. I'm sick and tired of this shit.
Hello guys :) I have Razer DA Destiny 2, Electra v2 and Blackwidow V2 TE Green Switches I think that Synapse is making big problem because it used to double my keys. I uninstalled everything and install 2.0 again and i got that problem on my mouse. It's basically double clicks. I NEED HELP ASAP!I NEED HELP ASAP!I NEED HELP ASAP!I NEED HELP ASAP!
I got new mouse mat razer goliathus extended chroma. In the manual say to instal Synapse 3 but it not recognize it. Try to reinstal the Synapse 3 a few times but nothing it is not recognize even my razer mamba tournament edition my and all my other razer devices. It show me Razer Control Device Driver failing to install. Can someone help me?
I am missing the options screen from Synapse, specifically the option to turn off the splash screen at start up: Could you please bring this back? Currently it seems the only way to get rid of the splash screen is by deleting the software and switching to other peripheral manufacturers like Logitech or Corsair who use other, less intrusive software
Like the title says. I booted my PC and Synapse launches at start up. It asked me to sign in with my password, which is usually automatic, so I figured that it had been updated. Tried to log in but I can't seem to remember my password. No biggie.. Just changed it. Worked like expected. But I still can't log in. I just get the message: "There was an unexpected error. Please reload the page and try again". I've tried restarting the app. Even tried rebooting my PC. But nothing works. Has anyone else experienced the same issue? Does anyone know how to resolve it? Do I need to reinstall the app completely? Razer don't seem to offer chat support for software issues.. Razer Central is on v. 220.127.116.11 Razer Synapse is on v. 3.4.630.62510 EDIT: I no longer have the issue. I just waited a bit and it worked. I've posted my theory down below. But my suggestion is really to just wait a bit if you're still having problems with logging in.
So I had to create an account to use my keyboard function, Which is stupid in the first place. But as of this morning this is all I am getting for a shitty excuse for a error code. "There was an unexpected Error. Please reload the page and try again." What is the Error? no freaking clue. No option to continue as guest, just this over and over. The password is fine obviously or I wouldn't be posting here. But I shouldn't need a login just to use my keyboard regardless of what attempts at mobile devices the company wants to make. Email blacked out obviously, but this is all I can get.
I'm new with a Blackwidow and plan on using it for flight simulator. Some if the stuff I'm saying below is my understand and I hope I'm wrong and wish to be corrected. So Please correct me if I'm wrong. I unboxed it last night and built my first profile. Easy … until I got back to the PC this morning and Synapse kept rebooted my keyboard. I read this thread (/synapse-3-rebooting-keyboard-every-few-seconds.50344/ ) and see it doesn't like one macro set to two keys. OK, my mistake, lesson learned. I also built my profile without signing into the Razor cloud and my profile apparently didn't save to my PC. The guy on chat tech support said as much, the profile doesn't automatically save to the PC, only the cloud. You can manually export to the PC (which leaves stuff out of the profile) but it doesn't save to the PC. He was very helpful to get me going and I created a default profile that did go to the cloud and I was able to pull it back (yea). I exported a profile and prough
previous post https://insider.razer.com/index.php?posts/458173/ /im-about-to-give-up-on-life-and-razer.38200/#post-454047 Here i go.... idc about my spelling or anything hence im to irritated to care. well im having the same problems, I've reinstalled windows 15 or more times, with different builds and also on different SSD's. I still get the problem launching steam, and razer synapse. i also updated my hardware from 2018. Everything is compatible and i've been building gaming rigs since 14, i am now 30, Ive contacted you guys in the past and also customer support and I never got a answer. So i went and purchased another mouse, a deatheradder elite, which in my opinion the deathadder 3.5 was way better because it didnt have the DPI buttons below the mousewheel. Im so fed up i just need to fix the issue and get on with life, I work 3to11pm and off weekends and would love to launch ORIGIN, STEAM to play games. But i cant, i reinstalled .net framework and it still gives me the same d
How do I go about requesting feature updates? I bought the Trinity for the extra buttons, but I dislike how they are nothing more than programmable keyboard buttons. I would like to have 12 independent buttons, like mouse button 4/5, that I can assign whatever I want them to be in game. Profiles aren't really viable as I play well over 4 games, and I don't want to have to reprogram every button each time I want to play a different game. Seems like a big oversight on really.
I recently switched from PC to Mac. Got a new Macbook Pro laptop and I have a Naga Wireless mouse along with a Huntsman Elite keyboard. The keyboard is not supported on Synapse 2. Synapse 3 is not available for Mac OS. Is there anyway to get this to work? Will Naga wireless mouse be supported on Synapse 3? Will Synapse 3 be released for Mac? I'm about to buy different peripherals if there is no hope in sight. Thanks
I must admit I have been lurking here for months and I am absolutely not expecting for anything to change, but i just want something cleared up for me, just for future reference: Is there a possibility to add Naga Trinity support to Synapse 2? Forcing people to run both Synapse 2 and 3 for months on end is counter productive on the long run.... I suppose most of us gave up on getting support for Orbweaver in v3, but can we get at least Naga Trinity and newer devices support in v2 ? I am completely aware that Razer is not that much worried about losing a few customers that are annoyed that this has been going on for a while now, but, all said and done, it is really a strange move, to say the least, to do your best to inconvenience people that actually showed support and bought multiple products? Razer Catch 22 atm is simple : Adding support for more legacy devices in Synapse 3.+ is frozen for ages now, yet Razer is not adding all new devices to Synapse 2.+? Am I missing somet
Hi all I got a new Blackwidow Chroma, and i had to install Synapse 3. After i have installed, it worked pretty well, but since i restarted the PC for the first time, i got the following problems When Synapse is loaded, the keyboard keeps restarting with a few seconds interval. The keyboard light turns off for a second and then the keyboard starts with default transition colors. Even the sound of unplugin the keyboard and plugin again. If i "Kill" Synapse program the keyboard goes into default color cycle without the constant restart. So it seems software related. I have tried uninstalling Synapse and reinstalling. But when Synapse is loaded the problem returns. It does not matter what lightning effect i set up in Synapse. Still the same turn-off-light-and-restart-effect constantly happens. I am running latest version of Synapse (3.4.630.62510) and also running an up-to-date Windows 10 Pro I have tried different usb-ports with no change. Sometimes i can open they Synapse without
Why do you force us to use software that is not fit for purpose to use your products? Every single time I am to do something with Synapse 3 there is some stupid stuff that makes it take ten times longer than it should. PLEASE, either let us run OpenSource software or get your darn Synapse to a proper state. I could not care less about the 4 different Lightning addons you offer when the main app is broken. Using Synapse w/h internet for a while? Enjoy having your profiles wiped when you log in again as they are replaced by cloud stored ones - WITH NO OPTION TO KEEP THE ONES YOU HAD. Recording a Macro? Then your device is using a default profile w/h saying anything about it. Don't even get me started about trying to insert additional commands in macros, that flag barely shows up 10% of the time.. Why can't I do my configuration in a normal darn text file? I feel anxiety every time I am forced to interact with Synapse, you never know when it will break your entire configuration. There
Hi! :smile_: I'm new here, so I might just be confused... I'll try to make things quick! Last December I purchased a Razerblade 15 (which I absolutely love!) and have been using it since. However, a couple of months ago I was looking at my Insider Rewards and realized I still hadn't gotten the "Travel Powerhouse" trophy. My laptop appears on Razer Synapse and after searching around I made sure it was registered with Razer as well. Is there something I have to do that I'm missing? I attached my screenshots. Thank you in advance! (PS- I am actually having the same issue with my new Blackwidow, but I'm traveling at the moment and I don't have it with me!)
Heey i have a question & its not 100% related to razer. but i have a razer keyboard with macro software. & i am very happy with it so far only i was wondering something. Can i activate/unactivate my macro from distance trough my mobile phone? I am using teamviewer app on mobile & i can see my screen from there but i was wondering if there is also a way to activate/unactivate on my phone from distance. I know i can close the program from my phone using the teamviewer app so it closes the macro. but i havent found a way when i open the razer synapse again to activate it again. i use my F1 - F12 buttons for macro. Maybe razer himself has a way to do this but if there is a option that doesnt involve razer apps i am happy with that aswell. aslong as it works :P . So yeah i found a way to unactivate a macro on my pc from distance with my phone using teamviewer but i havent found a way to turn the macro back ON, If anybody has a idea with a phone app or anything else to get it wo
Do we have to create an account AND install synapse AND turn my keyboard over to type the serial to register so I can finally change the fricking static color? Is there any another way? I am hopeful. there must be another way because even $15 chinese ebay keyboards allow that.
I have a Tartarus v2, and I have some complex attack macros that I would like to be able to pause (instead of on/off in an infinite loop) on the thumb dpad. Ideally, the macro would advance as long as I press the key, pause when I stop pressing the key, and then stop when it gets to the end even if I keep pressing the key. To totally restart the macro after it reaches the end, I would have to first release and the re-press the key. Is there a way to do this now, or is this more of a feature request? Thanks, -B
I am aware that razer has dropped support for surround and is using the new 7.1 on synapse 3, but I personally really dislike how it sounds and I want the calibration and customization available on Surround, however my pro code is being rejected on it yet it's working on 7.1. Is razer stopping people from using their codes on Surround?
Pretty much as the title says. Every time my pc goes to sleep and I wake it up, my synapse puts the backlighting to spectrum cycling. It never used to do this, so now every time I have to manually go into synapse and change it to the setting I want. Any fixes?
Hi, Today i discovered that my surround pro license dissapeared and i can use only free functions. I tried to reuse my activation key but seems like each key can be activated only one time. Is it possible to deactivate the key so that I can use it again? Thanks in advance for help.
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