Razer Synapse

I cant work out why my mouse keeps spazing out, it will randomly disconnect. Randomly start typing "ededed" repeatedly, hold down random buttons like ctrl or shift. I've tried uninstalling the drivers, the software, reinstalled windows a few times, cleaned the sensor, but nothing works. I thought it was my keyboard for a bit there so I had it unplugged and only had my mouse plugged in, but it still happened. It's only happens when I'm fully loaded in, it does happen in bios. It will sometimes open random applications like “File Explorer” when I hit the windows key, the only semi fix I have found is to unplug my mouse and plug it in again. I deleted all my profiles and macros thinking it may have been the issue but it didn't seem to help. This all seems to have started about a week ago when Razer Synapse 3 updated my mouse, I can’t seem to find a fix any help will be much appreciated.

For several months I had trouble switching from one profile to another on Synapse and going to the "studio" tab made me crash at times.But recently the software is simply impracticable. Going to the studio tab is the guarantee to have a reaction time of at least 45 sec between each action, the LEDs do not light up most of the time, the keyboard crashes (the profiles do not work anymore), the entire Synapse software crashes in a loop, there is a confusion between the HUE overlay and my Sync Box, I am forced to disconnect and reconnect my keyboard and mouse at each startup of my PC otherwise they don't work ....In short there is nothing that works.… I have already uninstalled and reinstalled software dozens and dozens of times, all taking the time to destroy every single file, every single script. I also took the time to redo in loop profiles, repair with the installation software and try the keyboard on other PC (there it works.... more at least).

So I recently purchased a Blackwidow v4 to go with my Tartarus Pro and unify the lighting. While the keyboard functioned, Synapse wouldn’t recognize the device as being present. This led to using the troubleshooter software, which goes through uninstalling Synapse. So, then it’s unplug the keyboard and keypad, wait for my ability to use my Logitech mouse to resume (wasn’t keeping exact track, so say roughly a minute), plug everything back in (again wait another min to get a functioning mouse) and restart the system.(re)Install Synapse 3, where now Win 11 finds the keyboard and throws its own prompt to restart to use the device. I wait as Synapse hasn’t finished it’s install yet and the Tartarus Pro hasn’t been detected yet. This eventually occurs and Win 11 again prompts that I need to restart in order to use the device and again I wat for Synapse to finish its install as I assume it’s going to prompt the same message about needing to restart (which it does). I click Synape’s

Hello everyone! I need your help. On February 20, I bought a Razer deathader essential mouse for my acer nitro 5 laptop. I also downloaded the synapse to control the mouse. Lately I am facing razer service error when restarting my laptop. It seems that this started after the last synapse 3 update. Can anyone help me with this?Best regards! 

I have a 2021 MacBook Pro with Apple Silicon connected to the Thunderbolt 4 Dock Chroma which connects to my second monitor an LG UltraFine.  Often times, it fails to reconnect to the monitor when I disconnect the laptop and reconnect it.  Any solves? Thanks

I got my cynosa v2 and naga pro about 2 and a half years ago and they worked fine, up until the point, when synapse 3 just didn´t recognized them anymore. I´ve tried several things, but they wouldn´t fix the problem.When I try to start the razer studio function in synapse, it tells me that it couldn´t find any devices which work with razer chroma. But a weird thin ist that the visualizer works fine displays the colors on my keyboard and mouse, that I want him to display.Btw my devices aren´t conected via a USB-hub.Does anyone have an idea, what the problem is and how I can fix it?

Hi All, I recently purchased my first Razer product and I am impressed with the product and functionalities. I currently use device for Division 2 and Star Citizen. I do however have a issue with programming the device, which is most likely due to lack of simple programming skills. I have no issues setting up alternate keystroke but struggle to program a single key to perform two functions for example:I wish to perform 2 function with Key 1 press the key once and the letter U (power to ship) is activated followed by pressing and holding down the Function key (20) then press key 1 again to activate the letter I (power engines). As indicated I have no issues assigning single functions to a key but I am unable to program a single key with the letters U and I. I am searching for a Synapse functionality “Alternative Keystroke” to achieve the desired outcome without luck.A kingdom for a solution...Kind Regards Raff

I have attempted various fixes to detect my devices in Synapse, but none have worked. Others have experienced similar issues. Are there any reliable solutions available? Thanks.

Hi there,since my first post disappeared, here is the 2nd try.In short now.We got a fresh win10 installation and cannot get the mouse and keyboard being detected in razr synapse.Tried several USB ports, reinstalled synapse, used the Tool out of the support forum, but it always states, no device found.It worked before smoothly, just after reinstalling not any more.First strange thing was, that during the finalization of Win10 installation, the Synapse Installation already popped up, but we canceled this and let the installation finish and installed win updated first.What is really strange, that it seems the system detects the devices several times, according to DXDiag:-------------------DirectInput Devices------------------- Device Name: Maus Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name

Hello, does anyone know if there is a way to increase the text limit on Text function? Or just how to extend the limit in anyway if anyone can help please do. Currently using Synapse 3

would love for text function to be able to have more words/ letters to be able to write paragraphs.

Hello,Since 1 week Chroma Studio’s module doesn’t recognize my Cynosa Chroma, Goliathus Extended Chroma and my Mamba Elite and tells me “No compatible devices detected. Please connect a Razer Chroma device or enable “Chroma connect” in supported third-party device software.”Windows tells me there is a “driver error” on all 3 devices but when I want to install all my devices’ drivers from Razer.com to see if the problem can be here, the message “the latest available firmware is already installed” appears.I’ve also tried to plug my devices into other USB ports but nothing changed.Can you help me please ?

Hi… Previously i had Razer Thresher and it worked great on windows 8.1 and since the thresher had earcups started to tear a little bit inside due to aging, i wanted to purchase thresher again but according to your business strategies, you dont seem to sell the same model for more than 3 years(unable to find a new razer thresher headset to purchase anymore) so, i planned to buy kraken V3 PRO and it now seems to be a bad decision due to many reasons which i’ll tell you below.. Read more on the thread which i made on Reddit (read it later after you finish reading this post, ill add a new follow up thread for this post tomorrow on reddit)https://www.reddit.com/r/windows8/comments/12i9tz1/more_problems_with_purchasing_a_new_razer_headset/i have used 3 razer headsets before … kraken 7.1, Man o War and Thres

is the error code I see in event viewer, synapse does eventually boot up with windows, but I am wondering if this is why I am having troubles with synapse not switching profiles on switching programs.  Faulting application name: Razer Synapse Service.exe, version: 1.0.0.0, time stamp: 0x6421d6abFaulting module name: KERNELBASE.dll, version: 10.0.22621.1485, time stamp: 0x0f433a40Exception code: 0xe0434352Fault offset: 0x001479d2Faulting process id: 0x0x1FECFaulting application start time: 0x0x1D969A22EC00ED0Faulting application path: C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exeFaulting module path: C:\Windows\System32\KERNELBASE.dllReport Id: faa7245a-47ac-4005-ad8c-bdd62d3947e0Faulting package full name:Faulting package-relative application ID:

Dear Razer Team,I currently have a Razer Blackshark V2 Pro headset, Basilisk Ultimate mouse, and Blackwidow Chroma V2 keyboard. I had a Razer Diamondback for like 16 years, so I’m a fan. Also there’s a Razer store near me - shout out to target market.Yet I only see a few chroma profiles for all the games I own. Please empower the community with the tools to share, vote, and comment on shared RGB profiles for specific games. I’ll give an example, I have a kickass American Flag FarCry 5 profile I made; I also have multiples for the same game - depending on how I feel like playing. Death in the Water 2 is fun with everything blacked out, but in Cyberpunk 2077 I like to color code my controls. When I’m using my computer for my business, my profiles include hotkeys to applications with associated colors. I’d love to see what the community has to offer. It’s just a bit of architecture to build, but endless possibilities for the community to grow. Streamers, G

Hello I need help with some issue with synapse. I bought the mouse dock pro along with the mouse basilisk v3 pro. When I shut down the computer or restart the synapse does not recognize either the dock or the mouse, so the mouse pointer is not visible while the mouse is running normally.  If I take it out of the cable, the dock and plug it back in, then it returns to the state it was in and works normally. 

Hi friends!Looking for help. Unable to figure out how to do this.Devices: Naga Pro, Razer Mouse Dock Chrome, Synapse 3Objective: when I change my mouse button layout profile mid-game, the dock and mouse also change colorIdeal: when I switch mouse button layout profiles, I want the color of the mouse wheel and mouse dock to change to a certain colorExample of ideal:When I'm playing game X, I'm playing on mouse profile 1, and my mouse dock and mouse wheel are blue But mid-game (still playing game X), I switch to mouse profile 2, and my mouse dock and mouse wheel change to redIncomplete Solution:Synapse3 > Mouse > Lighting > Effects > Quick Effects > Static - using quick effects (static) works for the mouse alone. E.g. if I switch profiles mid-game, yes it will change the lightin

can’t chanche my actuation point speed

I keep getting 100% CPU utilization with bulk coming from WMI Provider Host (60-70%). After seeing a lot posts indicating the problem was Synapse, I killed the Raser process and reinstalled, problem solved, for a few hours. The only thing that works: disabled Razer Synapse 3 from startup and do NOT load the software. RazerSynapseInstaller_V1.11.0.379 So after multiple re-installs, I've disabled Razer Synapse 3 from startup so I can at least use my system. Sadly, that means Razer macro, chroma and everything else don't work. My System: Motherboard MSI MPG Z390 EDGE AC Processor Intel Core i5 9600k 6 Core 4.6GHz Memory (4x8GB) DDR4 3200MHz G.SKILL Trident Z-32GB Graphics Card NVIDIA RTX 2070 8GB GDDR6 - HDD/SSD Xidax Performance SSD 500GB - 2nd HDD Western Digital Black 2TB - 7200RPM 3.5" HDD - OS Windows 10 Professional 64-Bit - Example of multiple reports on the issue: This post is from 4 years ago with last response 7 months ago agreeing it i

The idea is to add a toggle in synapse to allow mouse cursor to have inertia when you lift the mouse off the table.I like low dpi and on multi-monitor setup it’s a bit tiresome to go between 3 monitors (I’m starting to develop writ problems 🙈). It may be interesting feature to flick with mouse to desired direction and let the cursor glide for a bit until you place the mouse back on the table.What do you think? Would it be beneficial in fps games too when playing with really low dpi?

Anyone know why this happens, all is fine on startup but after awhile I get this, I either have to restart synapse or unplug my mouse charger and plug it back in. Both of these methods don't last long, have uninstalled and reinstalled everything, its not the mouse as this is a replacement one and works fine. Any help would be great, thx Allan 

​Hello.If this can already be solved, then tell me how, but I've looked through everything and asked support and so far I can't fix it as these functions simply do not exist.  Problem/Suggestion #1.The Razer Basilisk Ultimate mouse backlight cannot be turned off or set when it's charging. It should at least turn itself off when charged, because when the PC is off it is constantly lit on the docking station and it is terribly disturbing and distracting, especially at night.I tried to solve this problem by enabling Erp power saving in the bios. but that did not solve the problem when the PC is off and in hibernation mode, and in hyper hibernation there is no backlight, but also the mouse is not charged.You even have it written in the manual that this can be set, but where ? there is no such function ! why cheat then.!Fix it please.

In Synapse I can see the Hypershift option what’s the toggle button to use Hypershift in Deathadder V3 Pro ?

Ever since the 20230216 update was deployed, my Synapse 3 is experiencing significant bugs: The first symptom was the lighting settings on the Ornata v2 keyboard would not switch and unluckily, it got stuck on a very limited light game profile. I could not change it, fetch or design new profiles in Chroma or even reliably interact with the UI.A full clean install of Synapse return things to normal… until the updater fetched the current update again, when the bugs returned in full. Removing the Chroma add-on allowed me to restore some lighting and I can actually see my keys, but even now the software doesn’t start properly. I need to kill it and restart, sometimes more than once, to get the lights back. Any ideas what’s going on, how to fix it or when it might get fixed? Anyone else experiencing same problems?

I recently acquired the new Viper SE and configured my DPI settings and enabled 4k polling using Synapse. Should Synapse be continuously running in order for 4k polling to be operational?