Devices Supported by Razer Synapse 3?
A
Can i ask are Razer Dealthadder Elite was supported to the Razer synapse 3 ?
This topic has been closed for comments
Page 4 / 10
ARMOR_152
I wouldn't worry about less than 1% of resources being used. If there's any bugs left let them know, the only ones I noticed were fixed many months ago.
When it comes to CPU costs, I can agree with you. The time I had to waste fumbling around with two different driver software is unfortunately not visible in this diagram ;)
PS: thanks for the friendly smile on my face now
Userlevel 5
Juhq_
Nice, so over a half of my Razer products will never get support from Synapse 3.0 :')
I don't really understand how hard it would be to support for an example Deathadder Chroma when Deathadder Elite is supported. They're not THAT different.
It could really be, that although they have a similar name, internal electronics difher massively.
But no matter, for the developers, they could create at least a high level of compatibilty, if they, or product management, wanted to. But it's easier and cheaper, to leave some dissatisfied customers behind.
So is 3.0 still in beta after two years? It's super buggy and unusable for me, which means I can't use settings for my new mouse (unless I want to keep installing and uninstalling the software.)
RazerThe_Fiendthis has been a major issue in my house as well yill now iv just pawned the synaps 2 stuff on my son but I have always used a vecta head set and just bought the kraken v2pro and bam fml againg stuck im not one to complan and I really don't care about new chroma controls for the head set but is there no way to migrate what exists to the synaps 3 for the adio controles and basic light funcitons tht it has and let me have centreal corex and syn3 its just to much on start up and bandwidth I own a tons of razor gear I wont switch due to some minor shit like this from my death stalker and naga og to the maba to my new naga to the chroma keyboard to the head set I luv my gear but pleas eguys just migrate the v2 pros pleaseeeeeeeee
Synapse 2 has been around for over half a decade and supports 200+ devices. We were the first ones to create a unified driver package in a time every device came with its own separate driver. But change is the rule of nature and a platform that was conceived nearly a decade ago is no longer adequate for us to build the next-generation features we are want to bring for our users.
It would indeed be most convenient for us to just keep using Synapse 2 forever and keep adding devices to it with the same limited feature-set, but a chain is only as strong as its weakest link, and we don't do things for the sake of convenience alone. Users who see the benefits of our approach and stick with us through this transition will reap the undisputed best software suite, and for those who are satisfied with second best, there are plenty of other options available in the market.
ARMOR_152
It looks like all current products sold on razer.com are on Synapse 3. There will be places like Amazon selling 10 year old stuff but that's your fault if you buy a non-current product. Also it wouldn't be planned obsolescence since Synapse 2 works perfectly fine. I wish old stuff was on Synapse 3 too, but 2 extra clicks to open a different Synapse isn't a big deal.
I dont think is correct. I have a Blackwidow X TE Chroma keyboard and this is still not supported on Synapse 3 but was still recently available on the online store.
iZpawn
Of course.
Their one intern is hard at work!
I'm not sure they have an intern anymore lol. News around the block is that turn over is pretty high, at least in San Francisco and Irvine, CA.
Shhh check the list then check to see if some of those things exist....I'm being serious...the list is very trolly
Akimbowles_Rangers
So please, make sure this stays up there!
Thanks for the bump. Checked the list again and my only peripheral not supported are my Krakens. Pretty sure less items were on the list last I checked.
s33dl3ss
Yes, keep bumping this thread, that will make it better....
How about you admit that rushing the "beta" release of Synapse 3 with only a couple supported devices that are locked to it, forcing your customers to run, not one, but two completely buggy programs was a HUGE mistake as far as customer experience goes.
I am well aware that I do not know what it takes to make the older devices compatible with the new program. Hell, I am not supposed to, YOU ARE (razer). And if you had anyone competent running that place, they would have told you that shoving two broken programs down customers throats while you work on fixing one of them which will take over a year or more, and give them no timeline whatsoever is a reallllyyyy bad idea.
You've already gouged the shit out of us with the HUGE premiums we pay for that shitty logo. The more you do this, the more you hurt that brand. So yes, keep up the good work.
P.S. Sorry to drag you into this Akimbowles. But clearly you don't see why a lot of us our frustrated. I'm not mad at you, just Razer.
To be fair to Razer, their options were to continue to add new devices to the old Synapse -- which is notoriously buggy -- and have scope creep on Synapse 3 OR put new devices in the more stable Synapse 3 and keep Synapse 2 on life support while moving everything over. The first option would mean Synapse 3 would never come to light and we would all be stuck with a buggy broken mess. The second option means a year or two of growing pains for customers until Synapse 2 can be deprecated.
That said, Razer is severely understaffed in the software department otherwise we would see much more progress. And from what I've heard about the software side of the company, it's not easy to get anything done due to heavy micromanagement from high level people in different regions of the world (this is only what I've heard, I promise nothing).
davidbdeath
I had to abandon my Chroma BlackWidow and my Chroma Naga due to Synapse incompatibility with both of my systems, Intel i7-4771/i7-7700k, gtx1080 and Windows 10 Pro.
You did? Because I have a Naga Hex that works fine and I know people with the Naga Chroma that don't even use Synapse at all.
davidbdeath
Owners of legacy hardware deserve drivers that work, Synapse 2 clearly does not.
If you are an IT professional you should be able to differentiate between a driver and a program...
davidbdeathYou realize you don't need Synapse, right? Windows 10 will find the appropriate drivers and install them for you. What were you saying about being an IT professional?
I bought a brand new BlackWidow v2 thinking it was my keyboard that was broken causing the software to crash and it was not.
^ ooooh the sass! I love it xD
He didnt say BW chroma gen 1, he said the tournament edition...
read it properly before you argue.
read it properly before you argue.
Userlevel 6
- Staff
- 185 replies
-
13 March 2018
davidbdeath
Synapse 3 did not work with my orbweaver chroma or my death adder chroma. The BW chrome v1 is not listed nor is my my Naga Chroma on the synapse 3 webpage. I may try Synapse 3 on my work comptuer and to see if they work.
davidbdeath
I just tried synapse 3 with my gen 1 BW chroma on my work PC and it's not supported.
Please refer to the list of currently supported devices on the Synapse 3 webpage. It is updated after every new batch of supported devices. It should not be a surprise that the devices that are not listed on that page do not show up in Synapse 3.
https://www.razerzone.com/synapse-3
Clearly some people are just complaining for the sheer point of complaining. No matter how much logic and reason you throw at them, they will ignore it and just continue complaining.
No, I'm not a "fan boy" for several reasons:
1 - I'm not a boy.
2 - I own products that aren't Razer.
3 - I have never had an issue with Razer products that couldn't be fixed, or that the issue is just a minor inconvenience rather than an actual issue.
4 - I choose not to insult the people that are trying to help, but encourage the work they are doing in the hopes it will lead to better things for the company. (Negativity like yours is not really wanted in forums, discussions and opinions are welcome, but outright insults are not.)
1 - I'm not a boy.
2 - I own products that aren't Razer.
3 - I have never had an issue with Razer products that couldn't be fixed, or that the issue is just a minor inconvenience rather than an actual issue.
4 - I choose not to insult the people that are trying to help, but encourage the work they are doing in the hopes it will lead to better things for the company. (Negativity like yours is not really wanted in forums, discussions and opinions are welcome, but outright insults are not.)
Okay, fanboy is seriously not a gender neutral term, wow xD it literally has the word "boy" in it...
Yes I am running an Nvidia GPU, and yes I do use game streaming on Windows 10. No I do not use MacOS. I used to have macros on my keyboard, but when I switched to Synapse 3, I switched with the understanding that my keyboard was not currently supported, and so my macros and chroma would not work, but the keyboard still functions as a keyboard.
And I never said I was trying to help, I simply said that it doesn't seem right to insult the people that are trying to help (Razer staff).
If you are unhappy with your Razer products and software, switch. Rather than yell at the people working on making it better.
Yes I am running an Nvidia GPU, and yes I do use game streaming on Windows 10. No I do not use MacOS. I used to have macros on my keyboard, but when I switched to Synapse 3, I switched with the understanding that my keyboard was not currently supported, and so my macros and chroma would not work, but the keyboard still functions as a keyboard.
And I never said I was trying to help, I simply said that it doesn't seem right to insult the people that are trying to help (Razer staff).
If you are unhappy with your Razer products and software, switch. Rather than yell at the people working on making it better.
davidbdeath
Nvidia's game streaming refers to streaming to a Nvidia ShieldTV or Shield Tablet. That is what you are doing?
On two computers i've had to disable that in order for Synapse 2 to work.
And your point is? She answered your question as you asked it so quit treating her like an idiot.
davidbdeath
I did switch on my primary computer to a Corsair Scimitar Pro mouse and K70 rapidfire RGB keyboard.
If you switched then why are you here? Your complaining does literally nothing to speed up the development of the new drivers. The old drivers will work fine anyway, you just miss out on some shiny lights.
davidbdeath
You said the old driver, so you're either referring to Synapse as the driver or your implying Synapse 3 has a new driver which would indicate that you consider the driver and software are one package. If you're going to base your faux argument on using proper terms, then you better start being more accurate else risk being a hypocrite.
If the only use you've found for razer gear is fancy lighting, you're missing out on the main reason to get razer peripherals button remapping and macros.
Alright I'm done here, you are making obviously false statements about the things I'm being very clear about. You just want to argue to make yourself feel better even though you are just making yourself look like a bigger idiot with each post.
Userlevel 6
- Staff
- 185 replies
-
7 April 2018
s33dl3ss
Now I sit here and months go by while they add the lower-end keypad (Tartarus) instead somehow. So I think I have a right to at least question why that particular device has not been migrated yet, IMO.
And I hope you can see how my initial "introduction" to Razer has been extremely frustrating so far. I am very close to moving on with my business, especially when some of the answers I am receiving are rumors or short staffing and a bad workplace. Not a good sign.
We didn't "migrate" Tartatrus V2 to Synapse 3. The Tartarus V2 is a recent product, which was released exclusively with Synapse 3 like all our other new releases. Nothing to do with high end/low end.
The Tartarus Chroma keypad which was released in 2015, together with Orbweaver Chroma was released with Synapse 2, and continues to be supported on Synapse 2. We will continue to provide bug fixes and compatibility updates for Synapse 2 for the foreseeable future.
Userlevel 6
- Staff
- 185 replies
-
7 April 2018
klaus-l
The problem is, you are not clear about "best for customer" and "best for the company". Investment, no matter how large, doesn't secure any of them.
Those are the same things, as far as I'm concerned.
klaus-l
You are defending your company decisions, what else can you do.
Those decisions were made by me (I'm the product owner for Synapse) and I'm trying to give some insight into why/how/when of things because community members always ask for more transparency.
However, this conversation has unfortunately gone from me sharing insights to straight up combative, so I'm going to refrain from responding unless there are any legitimate questions that warrant a response. Sorry.
Are the blade laptops supported by Synapse 3.0?
zimpirate
It sucks my new Kraken 7.1 V2 isn't supported either.
Not yet, but I'm pretty sure they will be.
They just did another new update and added a few more things, so I still have hope.
Userlevel 7
nexusthinkAppleGreen989
Let me just say Razer will not get $0.01 more from me until legacy devices are supported with Synapse v3.
I have a deathadder elite and kraken pro currently not supported by latest software. Absolutely unacceptable from an "elite" company. I'll be looking into other vendors as these devices die...unless Razer puts their money where their mouth is.
The Deathadder Elite is already supported by Synapse 3.:wink_:
RazerThe_Fiend
As a standard practice, I can't comment on plans for specific devices. But SBUI developement was deprecated quite some time ago, so that should be an indication enough in this case.
Yeah, I guess that would be the case. It's a shame because it's a unique product that had a lot of potential. With the right kind of support, it could do wonders (e.g. Elgato Stream Deck).
Anyway, thanks for the quick response! :wink_:
Akimbowles_Rangers
Not yet, but I'm pretty sure they will be.
They just did another new update and added a few more things, so I still have hope.
Until I see a timescale from a Razer employee I would be very dubious. Its been over 6 months and still nothing from the audio department. unacceptable behaviour really.
Page 4 / 10
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.