[SUPPORT VIDEO] How to Use Alexa in Synapse to Configure RGB Lighting on Razer devices | Razer Insider

[SUPPORT VIDEO] How to Use Alexa in Synapse to Configure RGB Lighting on Razer devices


Userlevel 7


This video will show you how to use Alexa in Synapse to configure RGB lighting on Razer devices.

Alexa is a new module designed to bring Alexa Voice Service integration on Razer Synapse 3 for all Chroma-enabled devices.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: https://mysupport.razer.com/app/answers/detail/a_id/4797/

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30 Replies

Same here, like all the other people here said, Razor Synapse is shown as offline in the Alexa control panel after installing and linking Synapse with Alexa. I tried reinstalling multiple times with the same outcome: "Device is offline".

Please don't give your standard answer, give us paying customers a working solution.

Another poster on this thread has already figured out whats wrong:

"the Oauth2 login flow for the razer synapse alexa skill has been broken on a recent website update, it is now impossible to enable the razer skill for alexa, as the site that it tries to use no longer gives a oauth callback to amazon"

It seems the failure is on your end Razer! Do something!

#razersupport #amazonalexa #synapse3
Hi all,

I just tried to enable the Alexa module today. I installed the Alexa module OK, registered with Amazon OK, setup my Mic OK. Alexa works OK for normal commands, such as the asking about the weather.

But Alexa won't do any Chroma related commands and when I try to enable the Razer Synapse skill it just takes me to the razer webpage with the 3 installation steps, which I've already followed. Could this be to do with my amazon account having 2 factor authentication? Also my Razer Synapse device on the Alexa devices page shows as Offline, although it's online.

Any troubleshooting advice?
Userlevel 2
Please Razer, fix this feature
What about Mac OS configuration?
Amahlaka
Hi, it seems that the Oauth2 login flow for the razer synapse alexa skill has been broken on a recent website update, it is now impossible to enable the razer skill for alexa, as the site that it tries to use no longer gives a oauth callback to amazon

I'm glad you have an idea of what's actually going on , i re-downloaded the Alexa module and found out it didn't work
The Alexa module doesn't work anymore and it's extremely frustrating because i didn't know about it until I saw that it was offline in the Alexa app and it just didn't work
Userlevel 2
Please fix it, because it's imposible to enable this. Razer device appears offline in alexa configuration hence... is not working and you cannot enable the synapse skill.
https://www.amazonforum.com/s/question/0D54P00008EwW0HSAV/amazon-alexa-problem-with-razer-synapse-3
Hi, it seems that the Oauth2 login flow for the razer synapse alexa skill has been broken on a recent website update, it is now impossible to enable the razer skill for alexa, as the site that it tries to use no longer gives a oauth callback to amazon
Userlevel 7
Thank you for the video guide!
Userlevel 7
JETventureBurntUmber522
FINALLY I needed this one. I've had so much trouble configuring my alexa that I just gave up

Glad to hear this helps pal 🙂
Userlevel 7
nice new features
Userlevel 7
Can't you just ask Cortana or Siri about Alexa, maybe they're friends.
Userlevel 7
i not have Alexa, but great guide.
Userlevel 7
that's an ok guide
Userlevel 7
Nice addition, i wonder if she can tell you life hacks to earn money?
Userlevel 7
Amazing video
Userlevel 7
Are there any more external application can link with synapse?
Userlevel 7
Badge +1
Alexa, make me a toast.
Userlevel 7
Hello friends,

Thank Razer Support for this new tutorial. ^_^

Don't forget to copy your comment and your Insider ID to Youtube video.
Dekades wants to distribute a lot of Great Achievement (2000 Zsilver). 💰💰
Userlevel 7
Time to have a tutorial from Razer
Nice tutorial
I haven't tried Alexa on my Base Station yet. I should install it some time later.
Good support video~
Very helpful video for explaining on how to use alexa on synapse, keep it up razer
Userlevel 7
Very useful video ! Keep it up RAZER !