Replies posted by Dawn754 | Razer Insider

Replies posted by Dawn754

10 Replies

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wts_Kendri
posted in Razer Support

Razer death adder v2 disconnecting

Razer.Speedcr0ssHey wts_Kendr and kiujind. Check if the issue happens while the mouse is paired with another computer. Also, try isolating the disconnection by using/pairing the mouse with the PC only. If you have another WiFi/Bluetooth device around the mouse, please disable or turn them off and check if the issue persists. You can also switch the WiFi channel to 1,6 or, 11 in the modem's settings and see how it goes. This is caused by automatic firmware update

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L
8 months ago
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wts_Kendri
posted in Razer Support

Razer death adder v2 disconnecting

FiszPLWhat? There's no automatic firmware update, you have to update it manually. After I updated firmware 2.04, my 2.4 completely failed. The computer can't detect the inserted 2.4. I have applied for a new 2.4

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L
8 months ago
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wts_Kendri
posted in Razer Support

Razer death adder v2 disconnecting

Razer.Speedcr0ssPlease try downloading and installing the Razer Driver Clean-up tool: https://rzr.to/Tf53xj. Once done, please restart your computer and reinstall the Razer Synapse 3.0. Let me know how it went. Otherwise, send me a PM, including your device's serial number, so I can help you submit a support ticket number. These are useless. My 2.4 is completely broken.There is no prompt tone when plugged into any device。。The thing is this: because my mouse button is loose, customer service replaced me with a new mouse. After I received it, I plugged it into the computer and used it for about 1 minute. Then, the mouse began to jam. I want to reinsert 2.4. But he has broken down. At present, customer service said that they would send me new parts after the holiday。This situation is caused after I open razer synapse3. So, I guess it is the hardware damage caused by automatic update

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8 months ago
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wts_Kendri
posted in Razer Support

Razer death adder v2 disconnecting

Razer.Speedcr0ssThanks for sharing your thoughts on this. Can you send me your case number so I can check your contact history and share what I got from this post? I cannot confirm or give feedback since our devs do not have confirmation yet. Hopefully, everything goes out well after the device replacement. what's the number? Where can I find him? However, I have seen many people in the same trouble recently

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8 months ago
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wts_Kendri
posted in Razer Support

Razer death adder v2 disconnecting

FiszPLCase number if you have contacted Razer Support through https://mysupport.razer.com/app/warranty-support/ I don't have these. Because my 2.4 is damaged, No device detected when plugged into the computer Currently, I use a wired connection, but cannot update the firmware Prompt to insert 2.4 when updating firmware. Actually, I have inserted it.

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8 months ago
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IamShuriken
posted in Mice and Surfaces

Deathadder V2 Pro Connectivity Issue Via Dongle/BT/Cable

Razer.Speedcr0ss@IamShuriken - I hope you've already contacted Amazon with the warranty claim first. Anyhow, you can send me your case number via PM so I can review your contact history. I appreciate your cooperation. Thanks for the mention, @FiszPL! Yes, yes, my situation is the same as that of him. Disconnect after about one minute of normal use. Then 2.4 completely damaged

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Dulnex
17 days ago
N
NGSz-
posted in Mice and Surfaces

Deathadder V3 Pro wireless not working

yap me too bro. my mose s/n:2224h

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TLH4RMGN
4 months ago
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wts_Kendri
posted in Razer Support

Razer death adder v2 disconnecting

Razer.Speedcr0ssThanks for sharing your thoughts on this. Can you send me your case number so I can check your contact history and share what I got from this post? I cannot confirm or give feedback since our devs do not have confirmation yet. Hopefully, everything goes out well after the device replacement. hello.my mose s/n:2224h

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L
8 months ago
dekades
dekadesCommunity Cowboy
posted in The New Razer Synapse | Razer Chroma App Open Beta

[SURVEY] - We Need Your Input!

Hello developers, this new software is too modular. I hope to have a unified interface. Every time a new window needs to be opened. Very troublesome

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MrEndomi
5 months ago
dekades
dekadesCommunity Cowboy
posted in The New Razer Synapse | Razer Chroma App Open Beta

[SURVEY] - We Need Your Input!

Moreover, the path set for RGB is too repetitive, and in Chroma, there is also the main software. Various details about details. We need a simple and efficient

9
MrEndomi
5 months ago

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