Replies posted by Crowned.Vulture | Razer Insider

Replies posted by Crowned.Vulture

24 Replies

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polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

Nevermind. It's full random. Sometimes it works and sometimes it doesn't.

138
ThomasCircle
11 days ago
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polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

Now i deactivated fastboot on windows and that doesn't worked. I found in bios quickboot function and deactivated that too. Now it works again. Pls try that and share does it worked for you too or not.

138
ThomasCircle
11 days ago
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polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

It Doesn't worked for me for 3 days too. But i saw in windows update something with razer after i manuelly searched for updates. It autoamticly downloaded that and after pc restart it works again. Please look for windows updater.

138
ThomasCircle
11 days ago
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polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

hey. i had the same problem after the update. i saw in the synapse settings this update removed  the check off from ,,display off” thing. then i clicked on that and it works again. i hope you know what i mean. 

138
ThomasCircle
11 days ago
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polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

Ich schreibe mal auf Deutsch….   Wenn ich bei mir beim Mouse Dock, Akkustand anzeigen einstelle, den Rechner dann ausschalte, leuchtet das Mouse dock durchgehend rot, ist das bei euch auch so ?   selbst bei Synapse 4 Beta ist es genau das selbe, ich denke Razer ist nicht fähig  dieses Problem anders zu lösen, wobei man ja komischerweise die Beleuchtung vorher abschalten kann, dann leuchtet das Dock auch nicht wenn der Rechner heruntergefahren wurde, ist aber nervig es jedes mal umzustellen in Synapse :/    Du musst noch in den Einstellungen von deinem Windows Schnellstart aktivieren. Dann gehts. 

138
ThomasCircle
11 days ago
P
polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

Nevermind. OK people i found a fix for people that update doesn’t worked. Listen !!You have to go to the power options. → Now, go to the Shutdown settings → check the box beside fastboot. my fastboot in the windows options are now on and it works well with shutdown the pc for my basilisk v3 pro and my mouse dock pro. It’s perfect. In the mainboard settings my fastboot option is still disabled. 

138
ThomasCircle
11 days ago
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polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

nevermind. i don’t have to shutdown my pc. i need to use hibernate. shutdown doesn’t work but hibernate work. and i don’t have the pulsing like @TeeeeP  i have full dark mode xd ok i have to deactivate shut down button and use only hibernate xd

138
ThomasCircle
11 days ago
P
polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

doesn’t worked for me too. i activated now hibernate and still have the issue.

138
ThomasCircle
11 days ago
focusrushCeladonGreen565
focusrushCeladonGreen565Insider Mini
asked in Razer Support

proof of purchase amazon

Hello.Go to Amazon → My order → over your product is a blue invoice button → and again on “Invoice 1” and you can download a PDF. 

1
Crowned.Vulture
4 months ago
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WarlexfoxInsider Mini
asked in Razer Support

Problem with fast scrolling on Razer Basilisk V3 pro

Hello. I think I know how to fix your problem. Go to Synapse → Mouse → Scroll acceleration and turn that off. This function isn’t good with the smart reel. Now I’m very happy with my reel and the smart reel function after I turned that off.    Best regards, Crownii this helped, but I would like to know how to fix it so that this mode works?  What for a pollingrate do you use? I have a weak computer and with a pollingrate of 4000 i have idle on desktop non stop 95% CPU load. Maybe your laptop is overloaded by the mouse too? Try to use smart reel with scroll acceleration function again with a pollingrate of 1000hz. If you have still this problem, you can try it with 500hz. 

6
W
5 months ago
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WarlexfoxInsider Mini
asked in Razer Support

Problem with fast scrolling on Razer Basilisk V3 pro

Hello.I think I know how to fix your problem. Go to Synapse → Mouse → Scroll acceleration and turn that off. This function isn’t good with the smart reel. Now I’m very happy with my reel and the smart reel function after I turned that off.  Best regards,Crownii

6
W
5 months ago
ventureUltraRedcamp643
ventureUltraRedcamp643Insider Mini
asked in Razer Support

razer cobra

Best fix → put out the puck and put that again in. Check you have LOCKED the puck. you have to press and turn the puck. there are points on the puck and on your mouse. they have to stay to a line. it charges really if you have the puck locked.  Pls don’t forget to rate my answer, after your problem is solved. <3

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Crowned.Vulture
6 months ago
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youngdon98Insider Mini
asked in Razer Support

RAZER MOUSE DOCK NOT CHARGING COBRA PRO

Best fix → put out the puck and put that again in. Check you have LOCKED the puck. you have to press and turn the puck. there are points on the puck and on your mouse. they have to stay to a line. it charges really if you have the puck locked. 

8
NabuEQ2
7 months ago
CoreParadox
CoreParadoxInsider Mini
asked in Mice and Surfaces

Razer Naga V2 Pro + Mouse Dock Pro Slow Wireless Charging

Hello, I have a same problem, i calculate charging 7% an 30 mins with dock stations pro in USB 3 or USB 3.2 gen. 7-8H approximatively for charging full (100%) not 4-5h annouced by razer. inductive charging is much slower than per cable. you can try that with iphone with his magsafe too. it is inefficient. every inductive charing products gets very hot because of that. but with more power, you can charge faster. really try my tip from 1 reply before to buy a usb hub with an own power supply. if you buy that at amazon, you can refund the usb hub if that doesn’t work.  i can charge now much faster and I’m happy. i just waiting for the firmware update for the bugged lightning for mouse dock pro. after shutdown mouse dock pro lights doen’t shut down. 

3
Crowned.Vulture
8 months ago
dekades
dekadesCommunity Cowboy
published in Contests and Giveaways

[GIVEAWAY] Remnant II

uhhhhhhhhh i hopeeee

3590127
RedPurplelabfirst553
7 months ago
streettechnoPeru210
streettechnoPeru210Insider Mini
asked in Razer Support

Inquiries about Viper Mini Signature Mouse Feet

i asked the same question to the razer support. they said they don’t sell any feet for the viper mini signature.

1
Crowned.Vulture
9 months ago
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LutherBlakInsider Mini
asked in Razer Support

Razer Cobra Pro doesn't charge

Hello, I had this problem with my basilisk v3 pro and mouse dock pro. I fixed that by taking out the Puck and put that again on that. Check you have locked the Puck. You should check the lines on the Puck and the point on your mouse. If you don't have the puck perfect on your mouse, you can't charge. After that i never touched the puck again and i never had any issues.

11
O
5 months ago
D
directQuartzvine912Insider Mini
asked in Razer Support

Where can I download the latest drivers for the Basilisk v3 pro?

Razer Basilisk V3 Pro Firmware Updater | RZ01-04620 here you can download firmware updater for your basilisk v3 pro. that is something, what synapse 3 don’t update for you. 

3
RedBrownrushweb197
5 months ago
LegendofKirby77
LegendofKirby77Insider Mini
asked in Razer Support

Mouse dock pro charging

hello,i had the same problem. there is an easy fix. it’s because of the Puck from your mouse. just push the puck and turn the puck until the 3 points on the puck is straight to the 1 point on your mouse. i hope you understand what i mean :3

2
H
9 months ago
CoreParadox
CoreParadoxInsider Mini
asked in Mice and Surfaces

Razer Naga V2 Pro + Mouse Dock Pro Slow Wireless Charging

Hello,you should connect your Mouse dock Pro to a USB 3.0 slot and not USB 2.0. Check your cable is connected correctly and push a bit the cable. i bought for me a USB Hub with a power supply. now it’s charging very very fast. if you want to buy one, don’t forget to check that should be USB 3.0 with an external power supply. 

3
Crowned.Vulture
8 months ago
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hernan93Insider Mini
asked in Razer Support

Razer BlackWidow Elite Firmware

hello. @322037H07615367 i had the same problem. i fixed that problem. the firmware is already at this keyboard perfect. you have to reset in synapse your keyboard, you have to delete all your profiles for the keyboard, you have to uninstall clean synapse and razer completly and put all 2 usb from your keyboard into pc. you need both of them because of power supply. or buy a usb hub with a own power supply. install new synapse and your keyboard is fixed. that worked for me well. i thought my keyboard is broken or my pc. i worte something like that with the spams before → thats an exempllllllllllllllllllllllllllllllllllllllle

2
Crowned.Vulture
10 months ago
P
polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

i got the same copy and paste answer from them. 

138
ThomasCircle
11 days ago
P
polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

they won’t fix that. i wrote with Razer Support lvl 2 and they said they see no problem and thats not a bug. there isn’t any bug to fix.  but i thought already they will say that. since a year people complaining about that and nothing happens. It’s sad. that was very expensive to buy a basilisk v3 pro and a mouse dock pro. it would be to nice, to be real to own something cool like this. 

138
ThomasCircle
11 days ago
P
polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

i have the same problem. we need really a fix for that

138
ThomasCircle
11 days ago

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