Replies posted by Sib3riX. | Razer Insider

Replies posted by Sib3riX.

16 Replies

Cody0866
Cody0866Insider Mini
asked in Razer Support

Huntsman V2 Analog repeating previously pressed keys

Analog v2 was a scam since release. They never fixed synapse and analog v2. They replaced my keyboard with new one and again same. Just dont buy razer. I stopped buying their products after analog v2.Oh and razer huntsman elite with red switches also have simillar problem. You need to unplug and plug back keyboard to fix it. Good thing retail store refunded my money.  

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1 month ago
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greatstoryDeepRuby221
posted in Razer Support

PC does not see Razer Viper 8KHz during boot, works fine after re-plugging

Smittenbitpulse389I have the same problem. I have to replug it to get it working on every single pc start-up. I also can't use more than 1khz otherwise the games are stuttering. Update frimware for Viper 8khz and it will be fixed. https://mysupport.razer.com/app/answers/detail/a_id/4540/~/razer-viper-8khz-firmware-updater-%7C-rz01-03580

2
Sib3riX.
3 years ago
dekades
dekadesCommunity Cowboy
posted in Keyboards

HUNTSMAN V2 ANALOG | Ascend to Analog

g0omba*** POTENTIAL FIX TO STUCK KEYS *** I have gone through two Huntsman V2 Analogs due to keys acting as if they’re being held down, when they’re not. If you remove the wrist rest from they keyboard, supposedly this resolves the issue. I have done so and haven’t had further issues but would like to see if anyone else has similar results. Does it happen without software installed? Im looking to get this keyboard but if it happens when you just use keyboard without software i will dodge v2 analog and stay with huntsman elite.

173
I
1 year ago
Sib3riX.
Sib3riX.Insider Mini
posted in Mice and Surfaces

Question about Viper 8khz

FiszPLYes you can save DPI & polling rate settings. Except Chroma settings, as you've mentioned. Thank you for clarification. Did they fix cold boot bug with viper 8khz? I just saw some posts here on razer forum. My viper 8khz arrive tomorrow.

2
Sib3riX.
3 years ago
dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

Is cold boot fixed for Viper 8khz?. I wish i saw these posts before i bought mouse (hate to waste time to fix smth that should be fixed by razer). It will arrive tomorrow. I will give it a test and update frimware. If problem happens i will return mouse.

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2 years ago
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AbrasiveWaif
posted in Razer Support

Razer Synaspe 3 causes all my USB device to disconnect.

This will never be fixed i have ticket open for 5 months they still didnt find solution to this. As you said: I have turned off the Synaspe 3 and Razer Central software, tried playing the games again and no disconnection has occurred throughout my gaming session. Good luck with that. I wanted to change my keyboard, mouse and mousepad for logitech but im still not sure and also waiting for new models. When they remove gameservice manager this problem will be gone. Gameservice manager cause these problems when you start app or anything else. I also emailed dev on reddit zero reply. They are all silent. Only message you will get from them reinstall synapse if that doesnt help wait for new version. This is my post on reddit you can also check videos: https://www.reddit.com/r/razer/comments/cb66wn/synapse_3_freeze_keyboard_mouse_and_mousepad/

2
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4 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Support

Synapse 3 bug on startup with razer id account and guest account

Razer.RedPandaThanks for the reply. Have you tried to repair Synapse 3? If not yet, please do. If the issue persists, please send me a PM. I'll assist you from there. Yes i did repair and reinstall 15 times this week. First with reddit support then live chat and im not going to do it anymore and waste my free time. Synapse is problem not my pc or any other. Read reddit and other posts they have same problem with razer central pop up on startup and it will disappear after 3 seconds.

7
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4 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Support

Synapse 3 bug on startup with razer id account and guest account

Synapse 3 version: 3.4.1024.101517

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4 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Support

Synapse 3 bug on startup with razer id account and guest account

Razer.RedPandaHi there! Are you still having the same issue? Yes and today i downloaded last synapse 3 update (fresh installation). I already provided synapse 3 logs, video and dxdiag to razer support last week. I have same problem on startup (small pop up from razer central). Im not alone with this problem because i saw some reddit posts with same problem. https://www.reddit.com/r/razer/comments/dbr45x/october_technical_support_sticky/f23gu4q/

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4 years ago
J
jesseinsfInsider
posted in Razer Synapse

Peripherals (Mouse/Keyboard) disconnect many times

I have open ticket for 3 months now and nobody from Razer Dev team replied. Support told me to wait for dev team to check my ticket. I provided all logs and did everything on my side. There is no fix for this. Synapse 3 cause all of these problems. 3 MONTHS AND NOBODY REPLIED ON TICKET??????????? Going to live chat agent support told me just wait we dont have any information. Its total bs and whats funny nobody from razer even check these forums or reply to threads related to synapse 3.0. I wanted to switch for logitech but their ghub is even more buggy then synapse 3.0.

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2 years ago
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GilloMilk
posted in Razer Synapse

Synapse keeps resetting to spectrum cycling

RazerThe_FiendFix in the works. Should be addressed in the next release later this month. Tell me how to fix this. I reinstalled windows (using 1903 with last update). I only have synapse installed without any modules. Also synapse after last update crash on startup. Please look at this video. Keyboard, mouse and mousepad freeze https://drive.google.com/file/d/1I6aGRU3bp_XjRzWoGjt_vjRQMvsyDvUv/view After i exit game synapse reset mouse calibration: https://drive.google.com/file/d/1XzoOAlYZUpee89qnYr9_KtBQ8U6_lpIn/view?usp=sharing Installed synapse like this: 1. Uninstall Synapse and delete all files in C:\\Program Files (x86)\\Razer and C:\\ProgramData\\Razer directories. These folders are hidden by default, so please be sure to unhide them. 2. Uninstall Razer drivers by going to "Device Manager" from Control Panel. 3. Press Windows + X, and choose Command Prompt in the menu. 4. Type regedit in the command prompt window and press enter. 5. Please go to this path and check if you ha

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4 years ago
D
daekss
posted in Razer Synapse

Synapse 3 rebooting keyboard every few seconds

Last synapse version was perfect for me but after i updated to synapse version 3.4.630.62510 nothing works. I have simillar problems also startup crash when windows boot. Lights freeze in some games. Keyboard and mouse reboot with default profile. I also reinstalled entire windows and installed synapse 3.4.630.62510 still same problems. I gave them logs and i suggest you to do same maybe they will discover what cause this.

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4 years ago
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HarryFunkyMonkey
posted in Razer Support

SOLVED - Synapse is not running (Synapse 3)

HarryFunkyMonkeySince a couple of days Synapse will not start (i'm using the razer-mamba-hyperflux set). It says "Synapse is not running" when i click on the tray-symbol. things i tried: 1. complete wipe and clean installation of synapse 3 with deactivated anti-virus-software and reboot windows... not working 2. change usb-port and reboot windows... not working 3. stop all razer-tasks at the task-manager and start synapse 3 as admin... not working my system: windows 10 pro 1809 razer central 7.3.19.118 razer product razer mamba hyperflux anti-virus program bitdefender please help me sorry for my bad english (i'm from austria) thx kind regards harry Does this happen when you boot your pc (on startup)? Because i have simillar problem after new synapse update happend last week. I reinstalled entire windows because i thought it was my fault. Ofc fresh windows copy didnt help.

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4 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Synapse

Huntsman Elite chroma effect wave lag with synapse 3

The problem is gameservicemanager.exe After investigation gameservicemanager.exe is interacting with game or app and cause freezes and lags: mouse,keyboard and mousepad. Razer is silent on this for almost 7 months and only thing they say reinstall synapse 3.0. I will just change my peripherals next month to different brand that's it.

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Sib3riX.
4 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Synapse

Huntsman Elite chroma effect wave lag with synapse 3

BlackFireDragonYou can also cheack if this is specific issue with something on your pc. To cheack this if you can connect device that have wave effect on difrent pc and run synapse and kaspersky. There you will 100% what is the isse. I have 4 different computers and all produce same problem with kaspersky installed (if you dont run synapse 3 with kaspersky freeze wont happen and vice versa. I also have update from kaspersky (they collected all data to fix this) Dear customer, We would like to thank you for the information you have submitted and for your continuous cooperation. We have forwarded the new data you have provided us to our experts in Moscow HQ.

6
Sib3riX.
4 years ago
Sib3riX.
Sib3riX.Insider Mini
posted in Razer Synapse

Huntsman Elite chroma effect wave lag with synapse 3

Synapse version 3.4.0331.031119 Cpu usage is 1% (im on 7980xe) Power consumption is 200w idle I tried removing chroma profiles and creating new one. I also created ticket with kaspersky team and they will investigate this. I remember this problem with Shadow of the tomb raider. Kaspersky didnt add this app as trusted by default and my usb ports would freeze and chroma effect wave will lag. When they added Shadow of the tomb raider to trusted apps by default everything was perfect. Now i have problems with Capcom games (DMC5, Ace Combat 7, Resident evil 2 remake etc...). Kaspersky need to add these apps as trusted by default. I can dodge this by turning off synapse or kaspersky while i launch game and wait few seconds then turn synapse or kaspersky back.

6
Sib3riX.
4 years ago

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