Audio

Hi everyone,my Razer Hyperspeed Pro V2 headset was working perfectly, but out of nowhere the USB dongle stopped being recognized by my PC. I’ve tried different USB ports and restarted everything, but it still doesn’t respond. Is there any official way to replace just the dongle, or do I need to go through RMA/support for a full replacement?Any advice would be appreciated.The product is out of warranty btw.

Well I've bought kraken v3 pro a few months ago and I need eq settings that are good for everyday use. Listening to music (classical and pop), chatting on discord, gaming, etc.I have tried to find something that would work out for me but my attempt was unsuccessful. I would also like some tips for mic settings on the headset. Thanks in advance.

Hallo  ich habe das Kaira Pro für Xbox ! Es verbindet sich mit der Xbox . Wenn ich dann die App starte Versucht die App sich mit dem Heatset zu verbinden es erscheind unten ein Ladebalken der Gar nicht erst startet der bleibt bei 0%  genau das selbe wenn ich es auf PC versuche ! Kann mir jemand sagen wie ich das hinbekomme das die App Arbeitet und ich das Heatset einstellen kann !? MFG

Hallo  ich habe das Kaira Pro für Xbox ! Es verbindet sich mit der Xbox . Wenn ich dann die App starte Versucht die App sich mit dem Heatset zu verbinden es erscheind unten ein Ladebalken der Gar nicht erst startet der bleibt bei 0%  genau das selbe wenn ich es auf PC versuche ! Kann mir jemand sagen wie ich das hinbekomme das die App Arbeitet und ich das Heatset einstellen kann !? MFG

I’m on my second pair of this headset. Primary use is Xbox series x with some pc use. At the store both sets worked fine when I tried them. Get home, set them up on my Xbox, razer app, synapse on pc, updates, and upon initial power on, sound is super tinny, far away, and awful UNTIL I tap the EQ button then I gain full sound back. This happens EVERY power on. Razer support couldn’t help, the demos at the store didn’t experience this either. The issue is very clearly software related. The only thing Razer support wanted to worry about was pc. I bought them as they are the only Xbox compatible set Razer makes that’s wireless. For $250 this issue is unacceptable and it should load full volume on power on without me needing to do a single thing. I’ve done 4 factory resets and that doesn’t fix it either. It’s clear this headset isn’t ready for market.  otherwise the headset is comfy and sounds good. Battery life is great. But cannot recommend these whatsoever at this time. 

I finally got my hands on a v4 pro given that the battery in my v3 couldnt handle haptics for more than 2 min before dying. I was looking forward to listening to music again with some thumping bass but, after playing around with the settings, the haptics on the v4 are 1: not as strong and 2: dont really follow the beat of the music, its just like, constant. There were some songs that had the v3 doing the same thing but my go-to bass heavy songs are just all muddled with constant weak vibration that seems like it wants to cut out but doesnt. Anyone have any advice to get it closer to the v3 haptic feeling? 

The microphone driver was damaged. I completely reinstalled the standard Windows 11 driver (the system was also updated). I ran a full driver check. I tried to manually install the driver, but it only returned error 10. When completely removing any drivers from the device, it returned error 28. Frankly, I tried everything I could on the PC, but the driver is not available in the devices.

My leviathan v2 will not work. It will turn on and but that is it. You can switch it over to Bluetooth but then it will be stuck in that state. I can get it to connect to my computer and phone via Bluetooth but will not play sound. The only way to change it back to source is to do a hard reset with the + and - and power button. Computer will not detect when the device is plugged in. I have tried multiple computers, reinstalling synapse 3 and 4, hard reset, different cables. Is the device bricked? This is the second time happening after removing from power but nothing i try will fix it this time around. Any suggestions? Time to switch back to Logitech?

Am I supposed to be able to have the headphones on bluetooth, put them away. Take one out. Switch to Hyperspeed with 3 taps. Put the other headphone in and have bluetooth? I have hyperspeed audio in one ear and bluetooth audio in another. Seems kinda sus.

I use various gadgets from Razer, and I like their products. Right now, I would like to leave a review of their headphones ( Barracuda | RZ04-03790 )I purchased them two years ago, and overall, they have been excellent. I must highlight their superb sound quality and great fit—they are both comfortable and lightweight. Even after two years, they still hold a charge remarkably well.However, there are downsides that have only just begun to surface. Initially, the headphones struck me as durable and made of high-quality materials. But now, cracks and chips have appeared in the plastic, specifically in the areas subject to the most wear and tear (where the material flexes most and experiences the greatest structural stress). And, of course, all of this happened exactly 12 days after the warranty expired.Now I have to use tape so they don't completely fall apart.

I’m experiencing a persistent and very frustrating audio issue with my Razer BlackShark V2 Pro (2023) headset on Windows 10.After a few seconds of silence, the next sound played suddenly becomes extremely loud for a brief moment (a sharp volume spike), before returning to normal. This happens consistently — for example, when watching videos, opening a tab in opera with browser-sounds activated, or receiving a system notification.Additionally, Windows system sounds completely ignore the volume mixer. Even if I mute system sounds or set them to 0%, they still play at maximum volume through the headset and then reset themself in the audimixer to 100%. These two issues combined make normal use very uncomfortable. What I’ve tried (none of these fixed the issue): Reinstalling and uninstalling Razer Synapse 4 Enabling / disabling W

Hi, my razer barracuda started turning off suddenly while using it and it bothers me a lot coz I’ve been only using this for months. Already tried other solutions but the issue still persist. It cuts off power while I’m gaming tho I’m not low in battery also I’ve been using it via USB dongle. ff: I tried to update it to its latest firmware but only the dongle has been updated and I have issue updating the headset itself. 

Hi all,I just bought a “Razer BlackShark V2 Pro Wireless Gaming Headset 2023 Edition” and I am facing a challenge while trying to switch between two different sources.According to the documentation, switching between audio sources is just a double press on the EQ button which should alternate between each source automatically What I am seeing however is that when a Bluetooth source is connected, the switch button simply does not do anything unless I forcibly disable Bluetooth from my device first.I do not understand why this is happening because the manual does not make any references to this, and it is quite annoying. Steps to reproduce :Configure the headset with two sourcesDevice 1 : Windows 10 using the wireless dongleDevice 2 : A device with Bluetooth (in my case,

Hello, I recently bought some Razer Kraken X Essential headphones. My problem is that they didn't come with a code to activate the 7.1 surround sound. I saw that they were supposed to include a scratch-off card, but the card doesn't have anything to scratch off. Where the code should be, there's only a QR code that redirects me to the Razer website. I would appreciate it if you could help me by providing an activation code or something similar. My seller isn't responding either, so I can't resolve my issue through them.

Hi, i bouth my Kraken V3 Hypersense long time ago but i not remember get code to acktivate  it.  How i can get new code ? or help me activate it 

Hi there,A few years back I bought the Razer Barracuda X (on of the worst purchases of my life). The same year the dongle broke, twice. Once it just stopped working while nothing happened, the other time I dropped it myself. The first time I got a replacement of the whole headset. The second time, because it was my own fault, I was not able to get a replacement. Which I totally understand. The problem was, that I also wasn’t able the buy a replacement dongle, since they already had a newer version of the headset and did not make the old version anymore. Note that this was only a few months to maybe one year after the first version was released. This newer version (2022) also had bluetooth as an option.Anyways, after using the headset wired for the last few years I wonderd if it would be possible to use the headset wireless again using another way. I have seen second market dongles on sites like aliexpress (It’s a shame chinese companies are able to make these and

Hello,I have a problem with my Razer Barracuda X Chroma headset.The headset suddenly stopped connecting through the HyperSpeed wireless dongle. Bluetooth mode still works normally, but when I try to use the dongle, the headset only says “pairing” and never connects.I already tried:- reconnecting the dongle- restarting the headset- removing Bluetooth devices- using different USB ports- using the pairing utility / firmware updater- restarting my laptop- connecting the headset via USB cable during the pairing processThe updater detects the dongle, but it does not recognize or pair the headset.Could you please help me fix this issue?Thank you.

I’ve been using my Kraken V4 and one day it suddenly broke. I need to replace the slider, as i have already received a replacement part.

Hello.I recently got a pair of Razer Barracuda X (2022) headset and had trouble with the dongle connection. It kept disconnecting and not wanting to connect back unless i unplugged and plugged the dongle a few times and turned the headset off and on a few times. Thought it was a problem with just my pair as the reviews for the headset were good so i returned them and got another pair. This one has almost the same issues. Not as bad tho. For example when i play PUBG, the sound randomly gets completly cut off and i can’t hear anything and it doesn’t come back unless i unplug and plug the dongle back and restart the headset. This takes about 20-30 sec which are crucial for not dying in the game. I tried almost every fix i could find online. I even disabled all other sound output devices. I had the 2021 version before and they worked perfectly, but i decided to get the 2022 version cause they had bluetooth. N

My Razer Kraken Kitty Edition headphones keep disconnecting and reconnecting constantly for a long time, until yesterday the thing that helped me to avoid that was launching synapse and let the device properly connect. Unfortunately since yesterday that procedure stopped working and the device again keeps disconnecting even if I launch the synapse. The USB is perfectly fine and I don’t think that might be a problem. What should I do? Because now the headset makes my gaming experience awful and is unusable.

My BlackShark V3 was working fine, but after the latest firmware update the THX Spatial Audio started stuttering for 1–2 seconds whenever I entered games, then it would work normally afterward. I decided to uninstall THX from the Control Panel and reinstall it, but now THX doesn’t work at all anymore (the one from Razer Synapse). That driver can’t be installed anymore. I found it in Device Manager, but I couldn’t do anything to repair it.What can I do? Do you think it will fix itself with the next firmware or Synapse update?