- 1,826 Threads
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blackshark v2x refund after activation 7.1
So I bought a blackshark v2x without the USB. I used it for a while, added it to my razer id and used the code to activate 7.1 (it came to my email). But as it turned out, I have problems with the mini-jacks on the motherboard and needed the USB version. I went to the store to return them. While the salesman checked the package, he asked about QR and 7.1, and I told him the truth. He ended up sending me home. What to do? ) Can I go to another distributor store and lie that I didn't do anything, or can the raiser cancel the activation and remove them from my id?
soundcard/driver failing in Blade 15 (2019)
hi guys,I have the Razer Blade ‘Advanced’ mid 2019 with 4K OLED and RTX 2080 max q / 9750 Coffee Lake model: RZ09-03018E52.After a Windows update, the sound stopped working (device manager showed the soundcard as not being present or connected). I tried several things including rolling back the update, but Windows 11 told me I couldn't roll it back (don't know why exactly). I tried finding the right driver, but nothing helped. Finally, I was lucky to have a Restore Point and set it back. The sound was working again.But after a week or two, again same problem, no sound. I thought 'this time, I'll keep searching to find the correct driver and/or install and config procedure’, because I can't keep restoring to that same Restore Point forever. But I couldn’t find it. I then tried AVG Driver Updater which -before it installed drivers- always created a Restore Point. Finally, I decided to give up and restore my Restore Point-with-working-sound again, but... my Restore Point was gone
Baracud X Problem with sound
I just purchased my Baracuda X about a week ago. The sound is PAINFULLY low on PC games. Had no idea I had to register the product to be able to use the 7.1 Surround Sound software, so the box is gone and I don’t have the serial number. I would love some help with this. Attempting to contact support through the website has been basically impossible. It just keeps sending me back to the same pages, instead of letting me open a case.
Razer Hammerhead TWS X not connectng to Razer Audio
i bought this Hammerhead about a week ago and it is mostly working fiine, but its not connecting to my Razer Audio App, my earphones are CHS packaging version, which im assuming its chinese version, maybe i have to use the Razer Audio chinese version to be able to connect? Help me on this :D
Razer Leviathan v2
Hello all, As per the title, I recently picked one of these up and so far I love the sound quality. My only issue I'm having is I'm mainly a console gamer, so the usb-c connection doesn't work for me. Has anyone found an acceptable solution to go from either: A) digital audio (ps4) to the leviathan through some sort of dongleOr B) using the 3.5mm audio jack on my monitor, and using another dongle to connect to the leviathan. Thanks for any input anyone may have in advance. I'd really hate to have to return this over a minor issue like this.
Razer Kraken kitties v2 pro compatibility on ps5
My boyfriend bought me the new Kraken kitties v2 pro and I was so excited to try them on but I have this issue with sidetone on my ps5, I can't turn it off and I keep hearing myself very loudly and its annoying and I can't find any option on my ps5 to turn it off or lower it. They work perfectly fine and that's literally the only issue I have with them I thought they were compatible with ps5 and I can hear both the game and vc perfectly, but I hear myself and I hate it.(I already tried turning it off on the razer synapse app and then plugging them in, it didn't work)Any suggestions? :(
Ear Tip replacements for Razer Hammerhead True Wireless 2nd Gen
A little backstory, a year ago, I bought those Razer Hammerhead True Wireless 2nd Gens and paired it to my phone as an everyday earbud wherever I go and then 6 months since I purchased them, they start to slip off pretty fast for walking and I wasn’t sure what was happening and decided to purchase new earbuds of a different company. That was until this month I was suspecting that the ear tips has worn-off and I want to actually use this thing again for another purpose for my phone or laptop as secondary/backup earbuds. The earbuds are actually in good shape and I haven’t had any audio issues while pairing them to my phone or my laptop. So is there anyway where I can actually get new ear tips for the 2nd Gen Razer Hammerhead TW? I’ve been looking online for solutions and I found the specific ear tips sold at third party sellers like eBay and one answer popped up was ear tips for Razer Hammerhead Pro True Wireless. If it’s possible, are the 2nd Gen Razer Hammerhead TW ear tips the same a
The audio on my Razer Blacksharkv2 is muffled and fussy
I just got this headset after having the same problems with the Logitech Pro x. I have updated all drivers, I have changed what feels an infinate amount of settings, I simply want to be able to play valorant and it not sound like I am going through a tunnel with cotten balls stuffed in my ears.
Razer Kraken Ultimate suddenly not working
Unsure of where to go from here. Was playing a game, closed it, switched to another game and noticed my audio was.. off. It sounded like everything was being filtered through a tin can. I unplugged the headset and plugged it back in, sound was even worse. I reinstalled Synapse 3 and restarted my PC, audio got EVEN WORSE. Next step was to just uninstall synapse completely and see what happened. If I uninstall Synapse 3.0 completely, the headset works and sounds perfectly fine and crisp but truthfully, even if it worked 100% without Synapse, I’d really like to find a way to keep Synapse installed as I have a keyboard that I can’t control the lights on without it. Am I possibly missing something? I am on Windows 10. Really disheartened as I truly, truly love my headset. It’s possible I’m missing something obvious. I did try with and without THX audio enabled before reinstalling anything and nothing made a difference..
recommendations for an over-ear wireless headset
I'm in need of some recommendations for an over-ear wireless headset. I'm looking to switch from Razer as their products keep breaking and the headset adjustment is always broken, resulting in uneven sound. I'm hoping to find something similar to the Razer Nari Ultimate.
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