Audio

I just got my device registered and got the 7.1 sorround sound key and followed the steps but no audio will actually play. Either it jitters and refuses to play or jitters for a while then plays without audio. I have tried to restart both the software and my PC and even installed synaps 3 because some people said it worked. 7.1 is set as default and the app shows that is should be working. Please help

This has happened once before with another update on the non beta launcher which was the reason i switched over to the beta version. When i for example open a new tab in brave the audio maxes out for one second then goes back to normal again, and the same happens when i start a song in spotify for the first time, but if i close spotify and reopen it again it peaks again for one second. I really want to know if anyone else has this problem and if anyone has a fix for it.I’m using the Blackshark V2 Pro 2023 edition

I couldn’t find anything to help me i tried everything.-charging it to 100% to see if its the problem up-updating drivers-updating windows-cleaning the headphones and inputs etcand some otheri noticed the mic works on the jack and bluetooth for some reason and after playing with the setthings here is the fix!Go to setthings > System > Sound > Properties (of the mic) and disable audio enchantments! that’s it now it should work. It’s not razer’s fault tbh it’s more on microsoft and them enforcing some stupid setthings on us :/

Wow is all I can say--my brand new Nommo Pro arrived last night and as I eagerly hooked her up to test drive I slowly was appalled at how piss poor the entire hookup went. All drivers loaded the bluetooth mated fine when I go to play sound?  D  E  A  D--on ALL inputs--bluetooth, analog, USB and optical.   NOTHING plays and I mean NOTHING.  Reboots dont work.  Updated driver useless.  Reloading EVERYTHING doesnt work.  I can SEE the devices in my sound card settings and windows I click on them and -- dead.  No sound.  Volume at max.  Output at max --nothing.  The unit lights up the controler lights up but I hear --nothing.  Games dont work Itunes dont work not even a fucking test signal coming out of the soundblaster works.  Six hours last night and I never even heard what this junk sounds like. To say Im disappointed would be the understatement of the year. I packaged this mess up and shipped it back, and NO--I dont ever want to see another one dont bother shipping out a replacement

Hi razer support I have a razer kraken v3 and ive lost the original box and i ve scratched the serial num in the left ear of the headset when i had to change the ear pads of the headset Now im having issue with registering the product to my account   is there any way that i can get the s/n from you? I can send pictures or movies of the headset or i can open it for a part number or any thing if you ask for proof.

Hi everyone,I like to use the separate chat input for music or streams and I was wondering if the EQ you can set up in Synapse also apply to this input. The reason I'm asking this is because the chat input seems slightly louder which would make sense considering the EQ I'm using lowers a few bands.  Also another side question but all the different EQ profiles in Synapse have disappeared besides the default one, it’s not much of an issue as I don’t use multiple profiles anyway but I was wondering how to fix that  Thank you your answers 

Hi, I have lost the usb dongle for my Razer Blackshark V2 Pro. I have tried searching online for the replacement and found few option on eBay but I’m not sure about trusting them. Is there any way I could get an official replacement dongle from Razer? I’m willing to pay for it as it is out of warranty. 

I’m experiencing a persistent and very frustrating audio issue with my Razer BlackShark V2 Pro (2023) headset on Windows 10.After a few seconds of silence, the next sound played suddenly becomes extremely loud for a brief moment (a sharp volume spike), before returning to normal. This happens consistently — for example, when watching videos, opening a tab in opera with browser-sounds activated, or receiving a system notification.Additionally, Windows system sounds completely ignore the volume mixer. Even if I mute system sounds or set them to 0%, they still play at maximum volume through the headset and then reset themself in the audimixer to 100%. These two issues combined make normal use very uncomfortable. What I’ve tried (none of these fixed the issue): Reinstalling and uninstalling Razer Synapse 4 Enabling / disabling W

someone have good eq for arc raiders? i need hear steps littlebit better

Hi, I’ve had my Barracuda X for two years and lately I’ve been experiencing problems with the audio in wired mode, where I only hear from the left side when the cable is turned in certain ways. I’m not experiencing any issues in wireless mode, so I’d like to find a replacement for the cable. Is there any way to buy an official one?

Hello. I have bought this razer blackshark v3 x hyperspeed 3 days ago and I have getting this stupid static voice all the time even if i listen the song at %45-%50 I can still hear the voice how do i fix this problem???

Hello, I cannot register my Razer product because the serial number is already registered to another account. I would like to request to remove / deregister the serial number so I can register it to my account. Product: Barracuda X Serial Number: (SN)AC2319D25505768 Proof of purchase: Thank you.

I bought the Razer Barracuda X headphones. Do they support the PlayStation 5's Tempes 3D sound technology?

I can't turn them off, I can't update the drivers because I get an error: invalid output string format. The Razer Synapse software on my computer also doesn't work. When I try to turn them on, it turns on for a second and then turns off. I can't even turn the volume up or down. 

Hello.I recently got a pair of Razer Barracuda X (2022) headset and had trouble with the dongle connection. It kept disconnecting and not wanting to connect back unless i unplugged and plugged the dongle a few times and turned the headset off and on a few times. Thought it was a problem with just my pair as the reviews for the headset were good so i returned them and got another pair. This one has almost the same issues. Not as bad tho. For example when i play PUBG, the sound randomly gets completly cut off and i can’t hear anything and it doesn’t come back unless i unplug and plug the dongle back and restart the headset. This takes about 20-30 sec which are crucial for not dying in the game. I tried almost every fix i could find online. I even disabled all other sound output devices. I had the 2021 version before and they worked perfectly, but i decided to get the 2022 version cause they had bluetooth. N

Hi, I have been logged out of THX Spatial Audio (which I have paid for) and it will no longer let me log in.I try to log in via email/password, or one of the connected accounts and get the error message “No authentication found” I have tried doing a full reinstall of the program both through razer synapse, and through the standalone program, restarting my PC in between.I have a Razer Blackshark V3 so it is capable of using the program, I have used it for months, but now I can no longer log in or use it with windows. Any help please? 

Nie zbyt umiem to opisać. Dźwięk jest czysty do momentu aż nie wejdę w np. discorda. Nagle wszystko staje sie stłumione i dźwięk z mojego mikrofonu automatycznie przełącza sie na mikrofon ze słuchawek. czat GPT nie umie w tym pomoc. licze na pomoc od polskich użytkowników.  

Can’t find it in stock on any online vendor! Some have the information “removed from catalogue”. Is there a V3 incoming soon?

hello I don't have both my usb cord to connect the hub and the hub itself anymore and I was looking where I could get a replacement or if I could perchance buy one but there isn't any on sale in the replacement part tab nor in any other 3rd party store so I have no idea what I should do 

My Razer Opus X which I recently bought isn’t connecting to the Razer Audio app (iOS). It connects to my devices fine, but the app doesn’t register it. 

这款耳机在雷云3驱动里，调节各个音效均没有效果，但调节音量大小是正常的，耳机固件都是最新，换了USB口也无效，有时候重启电脑就好了，但大多数情况都是失灵的，请帮忙解决一下

ma copine a commandé en compte invité sur raser un blackshark v3 pro pour mon Noël . J ai donc des difficultées a fournir une preuve d achat, et je souhaitait un casque compatible avec ma rog xbox ally x et ma xbox série x . Je ne sais pas si  ce casque peux me satisfaire. Donc comment puis je obtenir un preuve d achat solide et ce casque et t il compatible avec mes 2 machines ?. Merci de votre aide!.

Hi everyone,I am experiencing a persistent issue with the USB dongle for my Razer BlackShark V2 HyperSpeed. The headset itself seems fine, but the USB transceiver is constantly malfunctioning on my Windows desktop.The Issue: When I plug in the dongle, Windows Device Manager does not recognize it properly. It shows up under Universal Serial Bus controllers as: "Unknown USB Device (Device Descriptor Request Failed)" "Unknown USB Device (Configuration Descriptor Request Failed)" "Unknown USB Device (Set Address Failed)" The device status shows Code 43 ("Windows has stopped this device because it has reported problems").Symptoms: The dongle is not detected by Razer Synapse or the Razer Firmware Updater tool (the tool asks me to connect the d

Hi Razer Team! I think it would be great to add Kraken V4 support to the Razer Audio mobile app.Lately, I’ve often wanted to use my headset not only on PC but also outside, for example, while walking or traveling. However, since it’s not possible to adjust the sound, lighting, or other settings from the phone, it makes it less convenient and discourages me from using them outside my home.I believe adding Kraken V4 compatibility to Razer Audio would be a great improvement — it would make the experience much more flexible and enjoyable for many users, not just me.Thanks for considering this! 💚