Audio | Razer Insider

Audio

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  • 2,549 Threads
  • 6,205 Replies

2549 Threads

VermilionDIAMONDhead377
VermilionDIAMONDhead377Insider Mini
asked in Audio

Razer Kraken V3 pro suddenly power off.

Hi.My Razer Kraken V3 Pro suddenly turns off.I have the Razer Synapse wireless power save turned off, but it still turns off.This also occurs while playing games and even with the USB cable connected.It is okay if I turn the power switch back on, but it takes about 5 seconds to turn it on and I have to take one hand off during that time, so if it occurs during game play, I have to continue playing silently.My PC environment is as followsOS: Windows 11 Home 22631.2861Razer Synapse: 20231208Please help me solve this problem.

3
R
5 days ago
AidenWong
AidenWongInsider Mini
asked in Audio

Default Audio Output Issue with Razer Synapse 4 Beta

Hello everyone,I am currently using the Razer Synapse 4 Beta, and my computer is connected to both a soundbar and a BlackShark V2 Pro headset. However, every time I start my computer, it automatically switches the output to the BlackShark V2 Pro. This is quite confusing to me.Has anyone else encountered a similar issue? Or does anyone know a solution to have my computer default to the soundbar upon startup instead of automatically switching to the headset? Thanks for your help!

4
A
5 days ago
Maestro_Luca
Maestro_LucaInsider Mini
asked in Audio

THX Spatial Audio causing Windows audio device graph isolation to use alot of CPU

Hi guys! Hi Razer team! So, as the title suggest, THX Spatial Audio has a CPU problem, a very old problem it seams.i found a work around: go to Task Manager → Services an then restart the Windows Audio service. After the restart everything is working as intended.Razer, I know you have a lot to do, but would you be so kind to tell who is the culprit? Or at least why is this happening so we can find a more permament solution? Thanks :)

5
U
6 days ago
Korri9456
Korri9456Insider Mini
asked in Audio

MICRO CARDIOÏDE RAZER™ HYPERCLEAR

 Hello, I am looking to replace the microphone on my Kraken Hypersense headset - CARDIOID RAZER™ HYPERCLEAR - but I can't find exactly this reference on the internet. Even the Razer site does not allow you to order this reference, do you have a solution?

0
Korri9456
6 days ago
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emirgokkayaInsider Mini
asked in Audio

THX Spatial Audio Activation Key is not coming

I purchased the razer barracuda product on 16/06/2024. When I opened the THX Spatial Audio application to make my settings, it asked me for the activation code. To get an activation code, I entered the product code on the back of the product box and completed my new device registration. However, although the device was registered, the activation code did not arrive. I think the activation code was used by someone else. I would like to request your urgent support for the problem I am experiencing.When the activation code did not arrive, I tested something like this. I registered the same product again with a different account, and no activation code was sent to the e-mail address of that account. In other words, someone may have drawn the number of the product in the store, used it and received the activation code. The person who purchases the product cannot receive the activation code later. Could there be such a vulnerability in your system? Please I request your urgent support.

2
quickDeepPeachbyte903
7 days ago
thecurrents
thecurrentsInsider Mini
asked in Audio

Need to buy a replacement dongle for my Blackshark V2 Pro (2023)

Hey everyone, I recently bought a Razer Blackshark V2 Pro (2023), but I didn’t get the cables or the white dongle that are required. Any ideas on how to get these things?

2
globaltex
8 days ago
M
mitchal1Insider Mini
asked in Audio

Player Crashing

I have razer blade 14 laptop, I download a video from whatsapp song group this is not working on my laptop, when i played the video song that is play 30-40s then stopped working. What I do?

3
K
8 days ago
MikadoYellowrushcast662
MikadoYellowrushcast662Insider Mini
asked in Audio

Blackshark v2 pro low volume

Hey guys! Just upgraded from a razer nari essential to the blackshark v2pro 2023 edition. I immediately noticed, that even with the knob turned to 100, and all my volume settings on low it still has quiet audio. I mean with the nari i never turned it all the way, i did not need it. The nari’s volume adjustment did not interfere with the pc’s own one. The blackshark’s volume control directly adjusts the pc setting, that seems wrong to me. However with the blackshark’s full volume im not pleased at all. Low for gaming, low for music. Disappointing Is there a fix for this?

1
D
9 days ago
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KrisyongInsider Mini
asked in Audio

Razer leviathan v2 can’t switch to bluetooth paring mode

Hi everyone I’m using my Razer leviathan v2 speaker use Bluetooth mode connect to device listen music but suddenly the speaker auto disconnected after I can’t switch to Bluetooth pairing mode again press the source button also can’t turn to blue light pairing mode always keep on the green light how can I do pls help me guys !

12
V
10 days ago
awesomeheatPear342
awesomeheatPear342Insider Mini
asked in Audio

Razer Seiren BT recognized as a SPEAKER!

Android 14 on Xiaomi 12 TPro… the bluetooth mic is being recognized as speaker and does not work as microphone. Anyone knows why? check video!  

0
awesomeheatPear342
10 days ago
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mnichur72Insider Mini
asked in Audio

My razer hammerhead true wireless earbuds are suddenly quiet

As i said in the title, my earbuds are very quiet all of a sudden. I used to listen to music at 50 volume and now i have to turn it up to about 110-120 to get the same results. Also the sound quality is worse than before. How can i fix this? I have already tried reconnecting them, changing the equalizerand resetting them. They are fully charged and clean. It's also not the fault of my hearing.

0
M
11 days ago
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TasaDInsider Mini
asked in Audio

Baracuda X (2022) [RZ04-0443] keeps cutting out and coming back

I've had this issue for a few weeks now. Every 3 to 5 minutes, my headphones cut out and come back after a few seconds. I've also noticed that this only happens when they are using USB wireless transfer; it has never happened while using Bluetooth. I mostly think this is an issue with my USB connection, but I'm not entirely sure.

0
T
12 days ago
Z
Zhel9599Insider Mini
asked in Audio

Headset robotic / distorted noise

Every couple minutes my Blackshark Pro V2 headset audio on my pc becomes robotic and distorted really bad and lasts about 10-20 seconds at a time. Firmware is up to date and pc drivers up to date. Used another headset on my pc and no noise so it’s the headset pls help. S/N #  AC2341D27402340P/N # RZ04-04530100

0
Z
13 days ago
R
russ71
posted in Audio

Razer Barracuda X keeps pausing

Hi, everyone- I just got my Razer Barracuda X. However, I've been having some issues. Earlier, I had some issues, which was resolved by myself. Another issue has arose, however. I am utilizing the wireless dongle in order to connect. For some odd reason, when I try to use bluetooth, no sound comes through. I can play something on youtube/spotify for about 30 seconds, then it pauses. I have to wait about two minutes to play it again. If I don't, within the second I unpause the content, it pauses again. This does not happen on bluetooth, however, as I mentioned before, there is no sound on bluetooth. Any help would be greatly appreciated! ☺

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C
14 days ago
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Raiden_OneInsider Mini
asked in Audio

Nari "Game Mode" not working with Helldirvers 2

Hello, I have searched everywhere for a possible solution or answer but can’t seem to find much information on this issue. My Razer Nari Headphones work perfectly fine with any other game when I have audio output set to “Nari Game Mode” in Windows. However, Helldivers 2 simply will not produce any audio  unless I switch the audio output in windows to “Nari Chat Mode” which works, however the audio is crap as it only uses one channel for audio output. If it’s on “Game Mode”, I can see in the windows audio mixer that sound is being produced but the moving bar, however no sound actually comes out through the headset. Any suggestions would be appreciated. 

0
R
14 days ago
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BarbuwuInsider Mini
asked in Audio

Razer Barracuda X (2022) has no overall sound

My headphones provide no audio with my PC (wireless) nor with bluetooth, neither does it say “power on”, “bluetooth connected” etc. Microphone works, and it works by using the wire. Just recently I used my headphones, but later on I had trouble turning it on, when I finally could now it has no sound. What can I try to fix the issue when I know it’s not a problem with the headphones connecting but the headphones itself?

0
B
14 days ago
onriwann
onriwannInsider Mini
asked in Audio

blackshark v2 pro 2020 profiles deleted after update

My Razer Blackshark V2 Pro 2020 sound and mic profiles were deleted after an update. I want to restore the profiles, I tried the cloud option, but it didn’t give me the correct one. 

0
onriwann
14 days ago
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Lumbo_69Insider Mini
asked in Audio

Razer Nari dongle is reconnecting and disconnecting while the headset flashes blue light

My Razer Nari Ultimate’s Dongle keeps disconnecting and reconnecting and idk why it is really frustrating and i need help I tried recovery and repairing of the dongle and the headset I changed the settings of my pc to not close or suspend any usb device and it still keeps happening 

1
C
15 days ago
RORONOA.D.ADAM
RORONOA.D.ADAMInsider Mini
asked in Audio

RAZER KRAKEN X LITE code introuvable

bonsoir, j’ai un petit soucis je n’arrive pas a trouver le code d’activation pour razer appengine 7.1 malgre que j’ai enregistrer mon casque et fournis une preuve d’achat mais malgre tout je vois mon produit sur mon tableau de bords mais je ne retrouve le code d’activation nul part ainsi que dans ma boite mail 

1
RORONOA.D.ADAM
15 days ago
D
DarkSiennaOPALtechno317
posted in Audio

RAZER 7.1 APP NOT WORKİNG

I have a razer kraken . I scratched off the activation code to get the item registered on my account and downloaded the 7.1 Surround Sound program. It prompted me to log in and I did, but than nothing pops up. I go to the bottom right of the task bar to check the program, it says it is on, but when I click on it nothing happens but a small window above it to directs to me a website that is my account. I have uninstalled and reinstalled the program multiple times now with nothing changing. I have ran it in admin mode and it still wont let me use it, I tried to run it in compatibility mode and it still wont work. My pc is a 64-bit system, so that shouldn't be an issue. In the debug I get this error over and over again. [1209/124735.207:ERROR:registration_protocol_win.cc(56)] CreateFile: The system cannot find the file specified. (0x2) *This is a repost, I was not sure if I should have needed to posted this in Razer Support or here in Audio to receive help, first time on the forum*

8
NATURALSPINELFawnbest113
15 days ago
xDark_Matterx
xDark_MatterxInsider Mini
asked in Audio

Does the Razer Blackshark V2 Pro for Playstation/Xbox use an independant gain control for volume?

So i'm wondering if the newly released Blackshark V2 Pro for the Playstation/Xbox uses an independent volume control that has a min and max turn radius like the older Blackshark V2 Pro 2020 edition. The reason i'm asking is because i had the Blackshark V2 Pro 2023 edition, but the static in them was unbearable on PC because the gain was maxed out internally in the headset and the volume was synced to the Windows volume. I want to get the new Blackshark V2 Pro's, but only if they aren't synced to the Windows volume when using them on PC. Has anyone tried them on PC and can confirm if it is synced to the Windows volume or not?

0
xDark_Matterx
15 days ago
t3po3
t3po3Insider Mini
asked in Audio

Kraken Tournament Edition ineligible for 7.1 activation

Why is my Kraken Tournament Edition now ineligible for 7.1 when it has been in the past?  I even set-up the sound the way that works for me.  I can’t even get the activation code to unlock 7.1 for a 7.1 headset.  Now all the headset is good for is stereo since the THX Spatial Audio does not sound  any different.

1
Txlha
15 days ago
Txlha
TxlhaInsider Mini
asked in Audio

I lost the THX audio cable and the activation code for my Kraken Tournament Edition, what can I do now?

My friend who lives in the US had gifted me a Razer Kraken Tournament Edition, it was with the THX spatial audio cable and the booklet with the activation code. I had kept it somewhere in my room and now I could only find the headset without the THX cable and the booklet with the activation code. I had registered the product online and now I can't request the activation code again cuz it says that the product is ineligible. What am I supposed to do now? Also, the THX cable was misplaced too so can I get a replacement on that cable? And Is there any way to make 7.1 surround sound work? 

0
Txlha
15 days ago
Rafael_Renze
Rafael_RenzeInsider Mini
asked in Audio

Problema em que o razer nari ultimate não pisca a luz azul de pareamento com o dongle

galera para solucionar isso vocês tem que usa o cabo P3 dele, no momento que for parear usando o programa de pareamento da razer, fique tirando o P3 e colocando varias vezes no razer nari ultimate durante o pareamento que o problema de conexão resolve!  o  meu razer nari ultimate parou do nada porque resolvi ouvir musica pelo cabo P3 ai quando fui conectar não funcionou mais o pareamento do razer nari ultimate com o dongle, sendo que o dongle não estava com problema

1
P
17 days ago
GSMoGui
GSMoGuiInsider Mini
asked in Audio

razer black shark V2 X

ola, comprei recentemente um headset razer black shark v2x, na caixa não veio o código de ativação do audio 7.1, entrei no site da razer para cadastrar o headset e pegar o código, mas tive uma surpresa, meu headset que é nova consta como já cadastrado. como posso resolver esse problema?  

1
Razer.Aero
17 days ago

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