Audio

I was trying to install the headset's latest firmware update. The update took a while, so the headset turned off automatically by itself while it was still updating. I turned it back on, and the update completed. However, after the update, the audio quality is very bad now. Is there a way to roll back the update or completely wipe it out so I can try to reinstall it?

My headphones will be fine then when I go to plug in the headset mic it turns off the headphones!

My Blackshark v2 x microphone doesn't work on PS4 and Xbox but it works great on PC and cell phone. Can someone help me?

Hi everybody. I bought the headphones that i mentioned in the title 2 days ago. I realized that sometimes I can not hear some sounds like; a first 3 seconds of a youtube video (if I restart the video I can hear it) or discords mute on/off sounds.It doesn’t bother me much but I wanted to ask here. Is it a big problem? fixable? (I’ve tried using different usb ports, reinstallation of the headphone’s drivers and synapse)

Razer Blackshark v2 X 7.1 surround sound activation code not working! Activation code arrived but it doesn't work

I bought the razer baracuda pro back in 2022. it didnt come with a THX activation code. where can i get it?

i bought a razer blackshark v2 x and when I wanna activate it, register the product to activate 7.1 it appears that the product has already been registered and I just bought it

I got Razer Kraken Kitty V2. I register my headset already but I could not find where to get my activation code for 7.1. I try to get it from “Request a New Activation Code” but they keep telling me to register my headset, which I already did. I thought they want to me to do it again, but it told me the headset is already registered. I was trying to solve this by myself by clicking links but it is looping and not helping at all, so I gave up. I am confusing. Could someone please explain what is the problem and how can I solve this. 

I have the Kaira pro for ps5. Everything is working besides gaming mode. I read in the book it came with that u can listen to real time audio while playing ps5. So when I try to play music using my phone I can’t hear my game. Also the app it tells u to download works only during Bluetooth mode so how would I customize my eq for gaming if it won’t connect when I’m playing ps5 at all. I’m on the latest update for the headset and I can’t find anything on this online. Hopefully this forum will help. 

hello,Currently using a 5.1 system for audio but making the step to a clean desk. I enjoy gaming (without headsets and this is why I am looking at this soundbar.My wife's office is next to mine so sometimes I use my Steelseries headset (high end, optical connection) for meeting and gaming. Question, how do you guys connect your headset? Jack from headset station to Leviathan? headset directly into the sound section of your motherboard?Is your setup so that when you turn on your headset, the speakers turn off? I'd love some input!

I Got this for 50 dollars at walmart and i didnt do anything with it until i got home and plugged it in and barley anyone know what im saying becasue of the mic sounding so damn pixelated

basically I was trying to figure out how to get surround sound 7.1 and it kept saying that my model number was invalid it is RZ04-0259 it kept saying it was invalid and it was very annoying can someone help me with this issue and understanding why it was saying that it was invalid?

I recently bought a new gaming laptop and now I have problems with the mic. The mic works fine on other PCs. I tested another Razer headset with a jack plug on my new laptop and the mic worked fine. I tested yet another Razer headset with a USB plug (different model) and had the same issue with the mic. I contacted customer service for the laptop and they said there is no problem with the laptop. I can’t figure out what is wrong. I thought maybe the Kraken X USB is not compatible with windows 11 or something but like I said, it works fine on other PCs which are also windows 11. Also, I don’t know if this is relevant but the headset does not show up on Razer Synapse. Any ideas about what is wrong?

My Kraken V3 Pro can’t be detected on synapse, so I decided to update the firmware version to latest. Though suddenly, when I was instructed to turn on my device or to hold the haptic then plug the headphone to the PC, it just won’t work/turn on. UPDATE: Holding the haptic and plugging it in to the pc works after a couple of attempts but it just cycles through step 9 and 8. 

Hi folks ! I am not able to hear my own voice. Of course I tick the option MIC MONITORING (SIDETONE), and move the sloder up to 100, but my voice is realllllllyyyy tooooo low.I’m on a Windows configuration, using latests versions and firmware. Any idea please ? 

Not too long ago the head band of my headset had snapped and the wires covered wires inside the headband were exposed and later the wires were partially exposed and I guess due to that the right speaker stopped giving sound so I had taken it apart to get a closer look so that I could fix it. I separated the 6 wires from each other into sections but don’t fully know how to connect them and don’t want to mess up.WIRES1.White2.Green3.Blue4.Copper5.red & copper wire wrapped together 6.green & copper wire wrapped together 

Hello. I have problem with headphones (razer kraken with usb cotroller), I bought them like 3 years ago. There was a good. But 1 week ago my micro stopped working. I tried reinstall drivers, changeing port ,  uptades synapse an d win etc. I tried to connect Razers to port mini jack microphone and micro was working. I tried to connect the other headphones (steelseries headphones) to the cotroller usb and  microphone works. Someone had problem with this? (sorry for english) Please help!!!

During normal use my Blackshark V2 pro ran out of battery and even though it has been plugged in for 20 minutes it is no longer charging, wont turn on, and doesnt show a charging light.I bought the headphones in 2021 so they are no longer in warranty.They have been really inconsistent while charging recently as they seem to rapidly make the connect and disconnect noise at random while plugged in.Is it most likely a cord or headphone problem? I don't have any micro USB cords lying around so I cant test it.

Today I bought a Razer blackshark v2 x and tried it on the PC and everything worked without problems, but when I tried it on the Xbox Series I found that there no problems with the sound and I could hear games and people normally, but my voice did not appear through the microphone at all, as if I had muted the microphone even though it was not muted**(Note: The microphone works well on a PC and its sound is clear) 

Hi there and thx for the add.Today I boght a Blackshark V2 Headset and the sound in CS2 is just shit. There is no THX tournament modus right? I´ve changed a lot of settings in game and also in the synapse app. Is just a bad sound.. Could anybody give me some settings which are great to play. After 10 years I´ve switches from my old Logitech to a Razer HS. But I am really thinking about giving this thing back and take my old Logitech. :(  

Hola , me gustaría saber si es posible mandar mis cascos a reparar ya que los tengo mucho aprecio y me gustaría saber cuanto va a valer son los RAZER BLACKSHARK X y solo eata roto el cable ya que me lo mordió mi gato sjjsjsjs gracias .

I use this headset Razer Blackshark V2 X whenever I watch something my friends hear the sound of what I'm watching and the 7.1 sound feature is on

Hi! I was hoping someone could help me or point me in the right direction. I just got the new update for synapse and noticed they released the pre-set eq’s for the older blackshark v2 pros. I was just curious if razer has released what the actual frequency range was for CSGO / cs2? Like, I would like to know what the actual settings are on the EQ’s and use that as a base to kind of tweak it to my own.Thank you!

i used the 7.1 app code for the headphones but i didn't install the drivers for them at the time so nothing happened and i deleted the account and it's been a while and i lost the box so i doesn't even have a serial number or anything... you don't have to help me ..but if there is even a small chance...

When I turn on my barracuda x it stays on still blue light mode when I haven't even plug in the usb-c dongle so when I connect usb-c dongle to a device I don't hear any sounds and mic don't work so may one one please explain why it goes onto still blue light when I turn it on even though I haven't plug in the usb-c dongle